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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lucent Technologies NavisAccess, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lucent Technologies NavisAccess one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Lucent Technologies NavisAccess. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Lucent Technologies NavisAccess should contain:
- informations concerning technical data of Lucent Technologies NavisAccess
- name of the manufacturer and a year of construction of the Lucent Technologies NavisAccess item
- rules of operation, control and maintenance of the Lucent Technologies NavisAccess item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lucent Technologies NavisAccess alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lucent Technologies NavisAccess, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lucent Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lucent Technologies NavisAccess.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Lucent Technologies NavisAccess item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NavisAccess ™ DSL Element Management System Features Integrated and automated network start-up – Includes auto-discovery of network devices, flexible network views and subscriber provisioning Advanced real-time performance and fault monitoring – Centralizes remote management of devices, services and device/service groups, including chassis, s[...]
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Page 2
Configuration Management - Device configuration and software management – automates routine, error-prone tasks involved in configuring network devices and loading new versions of software across a large network - Physical view of the Stinger ® DSLAM allows: • Discovery of trunk and Control Module (CM) sparing [...]
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Page 3
3 Navis ® iOperations Element Management Software Make the most of your Lucent network investments Navis ® iOperations EMS solutions integrate seamlessly with existing OSS systems to support automated network provisioning, continuous synchronization of network resources and consistently high QoS. They feature a common, technology-independent fram[...]
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Page 4
This document is provided for planning purposes only, and does not create, modify or supplement any warranties which may be made by Lucent Technologies relating to the products and/or services described herein. The publication of information contained in this document does not imply freedom from patent or other protective rights of Lucent Technolog[...]