Magma P13R manual

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Table of contents for the manual

  • Page 1

    PCI Expansion Chassis User's Guide 13 Slot PCI Exp ansion Model: P13R Model: P13RR[...]

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    Copyright © 2007 Mission Technology Group, Inc. - DBA Magma This publication is protected by Feder al Copyrigh t Law, with al l rights reserved. No part of this public ation may be copied, p hotocopied, reproduced, stored in a retrieval system, translated, transmitted or transcribed, in any form or by an y means manual, electric, electron ic, elec[...]

  • Page 3

    MA GMA Table of Contents i Table of Contents PREFACE ............................................................................................. III What’s in this Guide ............................................................................... iii Advisories .................................................................................[...]

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    MA GMA ii Table of Contents General Chassis Cleaning .................................................................... 24 “Hot-Swappable” Power Supply ........................................................... 25 Cleaning the Air Filter ........................................................................... 26 CHAPTER 7 HOW TO GET MORE [...]

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    MA GMA Preface iii Preface What’s in this Guide This PCI Expansion C hassis User Guide is designed to ac company a Magma Host Card Installation Guide. This guide p rovides easy instructions to install your expansio n system, verify the installati on was completed correctly, and troubleshoot the installation, if necessar y. The corresponding Host [...]

  • Page 6

    MA GMA iv Preface Advisories Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware dama ge or personal injur y. They are Note , Important , Caution , Warning , and Danger . The following is an example of eac h t ype of advisory. NOTE Used to amplify or explain a comm e[...]

  • Page 7

    MA GMA Preface v ♦ Always use cautio n when handli ng/operating the c omputer. Only qualified, e xperienced, authorized electronics personne l should access the interior of the computer. T he power supplies produce high voltages and energy haz ards, which can cause bodily harm. ♦ Use extreme caution when in stalling or removing components. Refe[...]

  • Page 8

    MA GMA vi Preface to avoid bending any connector pins. Als o, before connecti ng a cable, make sure both connectors are correctl y oriented and aligned. CA UTIO N Do not attempt to service the system yourself except as explained in this manual. Follow installation instructions closely. Protecting Against Electr ostatic Discharge Electrostatic Disch[...]

  • Page 9

    MA GMA Chapter 1 Introduction 1 Chapter 1 Introduction General Specifications Magma's 13 Slot PCI Expansi on System is a gener al-purpose bus expansion system for the P eripheral Component Interconnect (PCI) local bus. The expansion bus is ful ly compliant with the PCI Local B us Specification. T he PCI expansion syst em c onsists of an expans[...]

  • Page 10

    MA GMA 2 Preface Parts List The following parts are provided: Qty Item 1 Rack-mount enclosure containing a 13 slot PCI expansion motherboard and auto-switching power supply (400W) 1 PCI expansion cable (1-meter or 1.5-mete r) 1 1 PCI expansion interface card 1 or 2 Power supply cord 1 Host Card (PCI is standard) 1 User’s Manual 1 The Magma PCI ex[...]

  • Page 11

    MA GMA Chapter 2 Hardware Installation 3 Chapter 2 Hardware Inst allation The following steps will guide you in completing the hard ware installation of your Magma PCI Expa nsion System. Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge. When moving PCI cards, it is best to carry the cards in anti-static[...]

  • Page 12

    MA GMA 4 Chapter 2 Hardware Installation Before you Begin The power supply is auto-switching. T h is means that it will automatically switch to match whatever source po wer you are using. Sinc e all products ship with a US Sta ndard 115V po wer cord, you will need to use a power cord adapter for non-US Standard 11 5V power sources. Install Expansio[...]

  • Page 13

    MA GMA Chapter 2 Hardware Installation 5 Attach PCI Expansion and Power Cable Carefully position the Magm a expansion c hassis so that the supp lied PCI expansion cable will conveniently reach from the con nector of the Host Card to the connector on the b ack of the chassis. Attach one end of the PCI expansion ca ble to the Host Card and secure it [...]

  • Page 14

    MA GMA 6 Chapter 2 Hardware Installation Recheck the Installation Check your installation bef ore powering up the Magm a expansion chassis for the first time. Although the power supply has an over voltage protection device built into it, it ma y not "trip" in time to f ully protect a device that has been impr operly connect ed, or whose p[...]

  • Page 15

    MA GMA Chapter 3 Verify Installation 7 CHAPTER 3 V erify Inst allation The Magma Host Card is not visible to the W ind o ws’ Device Manager or the Apple System Profiler until the Exp ansion System has been successfully connected and prop erly powered on . T herefore, you will need to connect your Expansion System to the host comp uter and turn th[...]

  • Page 16

    MA GMA 8 Chapter 3 Verify Installation When installed correctly, you will see three “ PCI to PCI Bridges” below your system’s PCIe Controller. Any 3 rd Party PCI cards installed in the chassis will appear below one of the PCI-to-PCI bridg es. If everything is OK, then the Magma Expansion System in stallation is complete. You can no w proceed [...]

  • Page 17

    MA GMA Chapter 3 Verify Installation 9 Mac OS X When using Mac OS X no additional software or driv ers are needed. As long as you ar e using Mac OS X Vers ion 10.2.2 or newer, the operati ng system should automatically recogniz e th e Magma expansion chassis. Select “ About This Mac ” under the Apple Icon Then click the “ More Info ” button[...]

  • Page 18

    MA GMA 10 Chapter 3 Verify Installation MAC OS 10.2.x Next, click on the Devic es tab. You should se e a pci-bridge device listed under PCI as shown below: Any PCI Cards you install in the expansi on chassis will appear behi nd the pci-bridge device. If any of these devices are not displayed as sho wn above, you should shut down your system (comput[...]

  • Page 19

    MA GMA Chapter 4 Install 3rd Party PCI Cards 11 Chapter 4 Inst all 3 rd Party PCI Cards This chapter provides inform ation on ho w to install 3 rd Party PCI cards into your Magma expansio n chassis. More details on the install ation of individual cards are pr ovi ded b y the card’s m anufactur er. T his cha pter is provided as a simpl e guide to [...]

  • Page 20

    MA GMA 12 Chapter 4 Install 3rd Party PCI Cards Next, slide the enclosure cover backwards, disengaging it from the guides at the front of the enclosure, by firmly gr asping the rear cover lip over the ca rd I/O area and pulling the cover backward about ½” and then lifting the cover off. CA UTIO N When replacing the enclosure cover, be sure that [...]

  • Page 21

    MA GMA Chapter 4 Install 3rd Party PCI Cards 13 Generally, when installing 3 rd Party PCI cards in your Magma expansion chassis, it should make no differ ence which PCI slot you place your cards in, unless specified by the card manufacturer. If you have PCI cards that ne ed priorit y assignments, slot ordering in your PCI Expansion c hassis begins [...]

  • Page 22

    MA GMA 14 Chapter 4 Install 3rd Party PCI Cards Install Hard Drive(s) Installing Hard Drives Installing up to seven (7) hard drives into your 7- Slot chassis, or four (4) in your 13-Slot Chassis, is simple using one or two optional Drive Cages (PN: RDRIVECAGE), available from Magma. Each cage can hold up to four (4) 3.5” hard drives. The cages mo[...]

  • Page 23

    MA GMA Chapter 4 Install 3rd Party PCI Cards 15 Finishing Touches After your system is working properly , replace any empty slots with slot covers, and replace the host computer cover and the ex pansion chassis cover. Rack Installations Installing your ne w Expansion System chassis into an equipment rack has never been easier. Simply attach one of [...]

  • Page 24

    MA GMA 16 Chapter 6 Maintenance Chapter 5 T roubleshooting Locate the Problem If you are having trouble with the Magma expansion s ystem, verify that all cards are seated properl y and all cables ar e conn ected properly. Be sure you followed the instructions in ea rli er sections of this User Guide. Always remember to power On and Off correctly wh[...]

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    MA GMA Chapter 6 Maintenance 17 My Computer Can’t Find the PCI Expansion System If the expansion system is not visible i n your Windows Device Manager or your Apple System Profiler at a ll, you will need to turn off your computer (first) and then the Magma expa nsion chassis (second) and test all cords and cables to ensure you have everythin g co[...]

  • Page 26

    MA GMA 18 Chapter 6 Maintenance When Nothing Works The following troubleshooting steps will help yo u when the computer or chassis won’t turn on or “nothing seems to work” correctly: Review Chapters 3 (Verify Installation) and 4 (Install 3 rd Party PCI Cards) as necessary to verify that you have a valid installation of the Magma expansion sys[...]

  • Page 27

    MA GMA Chapter 6 Maintenance 19 My Computer Hangs Duri ng Po wer Up If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: 1. Shut off the computer (first ) and then the Magma ex pansion system and verify that all cards and ca bles are installed correctly. Reapply po wer [...]

  • Page 28

    MA GMA 20 Chapter 6 Maintenance My PCI Card Doesn’t Work Follow these simple troubles hooting steps to resolve typical 3 rd Party PCI card problems: The following additiona l steps might also help when the above troubleshooting steps for fail to resolve your problem: 1. Shut down the computer fo llo wed by the Magma expansion chassis 2. Remove th[...]

  • Page 29

    MA GMA Chapter 6 Maintenance 21 Windows 5. Ne xt, open the Device Mana ger (View by Connection selection). If the is gone, the problem is with the 3 rd Party PCI card or the card drivers. You s hould go to the W indows Error Co des section of this chapter to learn ho w to troubleshoot using error codes. If the is still visible, the pro blem may be [...]

  • Page 30

    MA GMA 22 Chapter 6 Maintenance Windows Error Codes If you are having a problem with one of your devices, and the Devic e status box shows a Windo ws Error Code, refer to the follo wing list of error codes for guidance: Error Code Description/Action 10 This code indicates t hat there is a problem w ith the 3 rd Party PCI Card driver. If necessary, [...]

  • Page 31

    MA GMA Chapter 6 Maintenance 23 Error Code Description/Action 28 (PCI Card) The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers. 1 The PCI host card or expansion chassis are not working cor[...]

  • Page 32

    MA GMA 24 Chapter 6 Maintenance Chapter 6 Chassis Maintenance Like all computer systems, you will nee d to perform some routine maintenance tasks. Some of these inc lude making sure that the ai r vents in the chassis are clear of obs tructions an d that the cooling air from the fans flows freely. You will also need to check the foam filter behind t[...]

  • Page 33

    MA GMA Chapter 6 Maintenance 25 Next, use a can of compres sed air fr om your local computer store to blow out any dust that may have accumulated in the chassis fans. Be sure to keep the can of compressed air abo ut six inches from the parts being sprayed wit h air. Next, you can use a nti static wipes to wipe do wn any open areas inside and outsid[...]

  • Page 34

    MA GMA 26 Chapter 6 Maintenance The redundant po wer supply includes t wo hot-swappable modules that share the power load requirements during normal operations. Shoul d one module fail for an y reason, the power loa d will be shifted to the other module and sound an audi ble alarm. If a power supply fails, an alarm will sound to a lert you of the p[...]

  • Page 35

    MA GMA Chapter 6 Maintenance 27 Next, open the faceplate and remove th e foam filter, located behind the faceplate, and clean it with a solution of warm water and mild dish soap. Finally, replace the filter and faceplate. S ecure faceplate with four Phillips screws. Tighten scre ws until snug. Turn on power to the chassis.[...]

  • Page 36

    MA GMA 28 Chapter 7 How to Get Mo re Help Chapter 7 How to Get More Help Frequently Asked Questions (FAQ) You can visit the Magma Technical Sup port FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530- 2511. Support is available Mon[...]

  • Page 37

    MA GMA Chapter 7 How to Get More Help 29 Magma Debug Utility Occasionally, Magma Technical Sup port may request Windo ws users to produce and email a Magm a debug log file to help them resolv e your problem. This file should be included as an attachment when submitting a request at www.magma.com/support . 1. Locate a file called dbg vi ew .ex e on [...]

  • Page 38

    MA GMA 30 Chapter 7 How to Get Mo re Help PCIScope Software Utility PCIScope is a pow erful tool for Win dows users. It wa s designed by a Germany company called APSoft. This software utility is a valuable resource to explore, e xamine and debug the PCI subs ystem of you r computer. It was made to fit the requirements of the most demandin g users, [...]

  • Page 39

    MA GMA Chapter 7 How to Get More Help 31 You should save this data as a file o n your computer. Please include your name and date as part of the f ile name with an extension of “.bpd.” Then email this file t o support@magma.com if you a re experien cing configuration problems.[...]

  • Page 40

    MA GMA 32 Chapter 7 How to Get Mo re Help Returning Merchandi se to Magma If factory service is required, a Service Represe ntative will give you a Return Merchandise Authoriz ation (RMA) number. Put this number and your return address on the shipping labe l when you retu rn the item(s) for service. Magma will return any product that is not accompa[...]

  • Page 41

    MA GMA Appendix A Bus Hierarchy 33 Appendix A Bus Hierarchy Bus Hier archy The following figure is representative of the PCI Bus hierar chies for the Magma Expansion System. This figur e pic torially conve ys the overall PCI bus topology of the 13-Slot System. In this e xample, the Magma Host Card is the 1 st PCI Bus. This PCI Bus is never visible [...]

  • Page 42

    MA GMA 34 Appendix A Bus Hierarchy In general, it is not possible to pre d ict the actual Bus numbers. We only know how they increment starting from the Magma Host Card. The key point in the figure of th e PCI Bus topology is that the connecting cable bet ween the Host Interface Card and the backplane is actually a PCI bus itself. T his is represen[...]

  • Page 43

    MA GMA Appendix B Need More Slots? 35 Appendix B Need More Slot s? Multiple PCI Expansion System Configurations The PCI Local Bus S pecification defines the PCI bus as a hier archical bus , where PCI to PCI Bridges (PPBs) may be used to ad d "levels" to the PCI bus hierarchy. Bec ause hierarchies are organized systems arranged into differ[...]

  • Page 44

    MA GMA 36 Appendix B Need More Slots? 2. T he 4 and 7 Sl ot Magma E xpansion Systems eac h add t wo (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot a dds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge. T hese bridges are the comm unication paths between the PCI cards and th e computer resources. Most comp[...]

  • Page 45

    MA GMA Appendix B Need More Slots? 37 T he F an-OutC onfigura tion is the re c ommended solution . It typically provides optimumpe rforman c e on most s ys tems bec ause the re a re fe wer PCI b ridges between the C omputer CPU and the PCI cards. F a n - O u t C o n f i g u r a t i o n PCI Expansion H ost C a rd 4, 7 , 13S lot C hassis PCI Expansio[...]

  • Page 46

    MA GMA 38 Appendix B Need More Slots? The following image sho ws the Apple Profiler display when a MAC has 2 Expansion Systems connec ted in a “F an-Out” configuration MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration. Daisy-Chaining Recognizing the t ypical insignificance of the performa nce varian[...]

  • Page 47

    MA GMA Appendix B Need More Slots? 39 Verify your configuration Before you start installi ng your PCI cards (refer to Chapter 4 Install Cards and Drives for more infor mation) , you should confirm that everything is in proper working order. Refer to Chapter 3 Verify Installation for guidance i n verifying the prop er installation of your Expansion [...]

  • Page 48

    MA GMA 40 Appendix B Need More Slots? Obviously, you will need to ke ep an e ye on your system performance and make any adjustments that may be required, eith er to PCI card location or to Expansion System configur ation, to obtain maximum performance. PCI Card Conflicts If you determine that one PCI card is interfering with the operation of anothe[...]

  • Page 49

    MA GMA Appendix B Need More Slots? 41 Finding the Problem Card Windows If you need help to determine which PCI card, or which expansion chassis, has the probl em, you can “rig ht-click” on the card with the and check the information contained in the “L ocation:” field. Look for the “Error Code” in the box in the ce nter of the Propertie[...]

  • Page 50

    MA GMA 42 Appendix C Compliance APPENDIX C Compliance FCC NOTE: This equipment has bee n tested and found t o comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are desig ned to provide re asonable prot ection against harmful interference when the equipme nt is operated in a commercial environmen[...]

  • Page 51

    MA GMA Appendix C Compliance 43[...]

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    Manual P/N 09-09913-01 Rev A Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858 ) 530-2733 www.magm a.com[...]