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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Manitowoc Ice Q300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Manitowoc Ice Q300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Manitowoc Ice Q300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Manitowoc Ice Q300 should contain:
- informations concerning technical data of Manitowoc Ice Q300
- name of the manufacturer and a year of construction of the Manitowoc Ice Q300 item
- rules of operation, control and maintenance of the Manitowoc Ice Q300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Manitowoc Ice Q300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Manitowoc Ice Q300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Manitowoc Ice service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Manitowoc Ice Q300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Manitowoc Ice Q300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Q MODEL DISPENSER Q160/290/300 Service Manual Thank you for selecting a Manitowoc Dispenser, the dependability leader in ice making equipment and related products. With proper care and maintenance, your new Manitowoc Dispenser will provide you with m any years of reliable and economical performance. Part Number 80-1389-3 6/04 This manual is updated[...]
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Page 2
Safety Notices Installation and start-up of this equipment should be done by a qualified service technician. When using or servicing a Q Model Dispenser, be sure to pay close attention to the safety notices in this manual. Disregarding the notices may lead to serious injury and/or damage to the dispenser. Throughout this manual, you will see the fo[...]
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Page 3
Table of Contents i Table of Contents Section 1 – Troubleshooting Model/Serial Number Location ................................................................................................... ........................... 1-1 Model Numbers Covered in Manual .........................................................................................[...]
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Table of Contents ii THIS PAGE INTENTIONALLY LEFT BLANK[...]
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Page 5
Section 1 Troubleshooting 1-1 Troubleshooting This manual is a reference guide for the owner/operator, service agent and installer of this equipment. Please read this manual before installation or operation of the machine. If you encounter a problem, first consult the Trouble shooting Guide or Adjustments sections of this manual. I f you cannot cor[...]
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Page 6
Troubleshooting Section 1 1-2 Warranty Information The packet containing this manual also includes warranty information. Warranty coverage begins the day your new dispenser is installed. Important Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date. If you do not return your OWNER WARRANTY RE[...]
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Page 7
Section 1 Troubleshooting 1-3 Equipment Overview The operation of the Q Series ice dispenser can be divided into three main operations. They are Dispenser Activation, Ice Pick-Up and Ice Delivery. Dispenser Activation Dispenser activation can be accomplished with a number of different mechanisms. • Rocking Chute (Push for Ice) Activation – User[...]
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Page 8
Troubleshooting Section 1 1-4 Room Key Card Activation 1. User places ice bucket under ice chute. 2. User places their hotel room key card into a slot on the dispenser which is labeled “Insert Room Key Card”. The room key activates the microswitch. 3. The user then presses the Rocking Chute (Push for Ice) for ice dispense. Pushing the ice chute[...]
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Page 9
Section 1 Troubleshooting 1-5 WARNING Unplug unit before servicing or cleaning. Ice dispenser bin contains parts that can move at any time and will cause injury if hands are in the way. WARNING Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime Electric Shock Hazard. Problem: Ice Does Not Dispen[...]
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Page 10
Troubleshooting Section 1 1-6 Problem: Ice Does Not Dispense When Ro cking Chute is Depressed. (continued) Problem Possible Cause To Correct The gearmotor runs, but the dispensing paddle wheel does not turn. Remove the paddle wheel pin. Is this pin broken, damaged, or missing? Remove the agitator and paddle wheel. Are you able to turn the shaft fro[...]
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Page 11
Section 1 Troubleshooting 1-7 Problem: Dispenser Crushes Ice as it Dispenses Problem Possible Cause To Correct Dispenser crushes ice as it dispenses. The ice in the bin is not the proper size and type? Is the ice being used a full size piece of ice, i.e., are cubes full, not shallow, etc.? Replace ice with acceptable. Adjust ice machine to make a g[...]
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Page 12
Troubleshooting Section 1 1-8 THIS PAGE INTENTIONALLY LEFT BLANK[...]
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Page 13
Section 2 Component Disassembly 2-1 Disassembling the Dispenser Parts For Cleaning WARNING Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime. Electric Shock Hazard. 1 Shut off water to ice machine. 2 Locate a cylindrical object, such as a ballpoint pen with a cap on the pen. Insert the pen into[...]
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Page 14
Component Disassembly Section 2 2-2 Disassembling the Dispenser Parts For Cleaning (continued) 5 Lift the front panel off the catch hooks and set the panel aside. Removing the Drain Pan 1 The drain pan is visible when the front panel of the dispenser is removed. 2 Slide the drain pan forward. 3 Remove scrap ice if any scrap ice has accumulated. Dis[...]
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Page 15
Section 2 Component Disassembly 2-3 Removing the Drain Pan (continued) 4 Remove the inner drain pan. Clean the inner drain pan with sanitizing solution. (See page 4-9.) 5 After cleaning, place inner drain pan back into outer drain pan. 6 Slide drain pan back into place. Disassembling the Rocking Chute/Door WARNING Unplug unit before servicing or cl[...]
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Page 16
Component Disassembly Section 2 2-4 Disassembling the Rocking Chute/Door (continued) 3 Remove door lock. 4 Loosen the two thumbscrews of the metal support bracket. 5 Remove metal support bracket. 6 Remove door. 7 Remove ice chute. Metal Support Bracket Metal Support Bracket[...]
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Page 17
Section 2 Component Disassembly 2-5 Disassembling the Rocking Chute/Door (continued) 8 Remove the two thumb screws from the plastic paddle wheel guard retainer. 9 Remove the paddle wheel guard retainer 10 Pull the stainless steel paddle wheel guard from the slot that is cut into the chute… 11 …and remove the paddle wheel guard retainer. Paddle [...]
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Page 18
Component Disassembly Section 2 2-6 Re-Installing the Paddle Wheel Guard 1 When re-assembling the rocking chute/door, the paddle wheel guard is placed in the slot in the ice chute. Notice that a cylinder hinge is welded to the top front side of the paddle wheel guard, as shown in the picture above. When the paddle wheel guard is placed in the slot [...]
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Page 19
Section 2 Component Disassembly 2-7 Disassembling the Dispenser Parts For Bin Cleaning WARNING Unplug unit before servicing or cleaning. Ice dispenser bin contains moving parts that can move at any time and will cause injury if hands are in the way. 1 Inside the dispenser, rotate the agitator arm so the paddle wheel pin handle is pointing up, towar[...]
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Page 20
Component Disassembly Section 2 2-8 Disassembling the Dispenser Parts For Bin Cleaning (continued) 5 Move the agitator to one side and slide the agitator forward until the rear of the agitator shaft is clear of the bushing. 6 Remove the agitator from the bin area. 7 Slide the paddle wheel from its shaft. Bushing[...]
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Page 21
Section 2 Component Disassembly 2-9 Removal of the Gearmotor WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. 1 Remove the front panel from dispenser. (See pages 4-1 and 4-2.) 2 Remove paddle wheel pin, agitator, and paddle wheel. (See pages 4-5 and 4-6.) 3 Unplug the gearmotor wire. 4 Turn the two removal pins toward you as[...]
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Page 22
Component Disassembly Section 2 2-10 Gearmotor Shaft Seal Replacement WARNING Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime Electric Shock Hazard. 1 If the dispenser is top mounted with an ice machine, remove the ice m achine front panel. Most will allow access to the bin. NOTE: The followi[...]
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Page 23
Section 2 Component Disassembly 2-11 Gearmotor Shaft Seal Replacement (continued) 5 Locate the shaft seal on the underside of the bin insulator plate. CAUTION Know which side of the shaft seal you are accessing, the convex side or the concave (ridge) side. Snap in the new seal with the concave (ridge) side down. Otherwise the seal will not work and[...]
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Page 24
Component Disassembly Section 2 2-12 Gearmotor Shaft Seal Replacement (continued) 8 Press the bin insulator plate back into place. 9 Replace the three bolts. Using a 7/16” nut driver, tighten a quarter turn past tight. 10 Replace the paddle wheel, agitator and paddle wheel pin in the dispenser. 11 Refill the dispenser or restart the ice machine. [...]
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Page 25
Section 3 Electrical 3-1 Agitation Timer 121$'-867$%/(7,0(5:7(673,16 7KHQHZWLPHULVHTXLSSHGZLWKWHVWSLQV7KLV DOORZVRXWRWHVWWKHWLPHUEUHPRYLQJWKHMXP SHU EHWZHHQWKHWZRSLQV1RQDGMXVWDEOHWLPHUVZLWK WHVWSLQVPXVWEH?[...]
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Page 26
Electrical Section 3 3-2 5H:LULQJ3URFHGXUH $ZLULQJFKDQJHPXVWEHPDGHLIWKHH[LVWLQJWLP HU RQWKHGLVSHQVHULVZLUHGZLWKWKHHOORZZLUHIURP WKHWLPHUURXWHGWRWKHFRPP RQVLGHRIWKHLFH GLVSHQVHVZLWFK 'LVFRQQHFWSRZHU?[...]
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Page 27
Section 3 Electrical 3-3 121$'-867$%/(7,0(5 7KHDJLWDWLRQWLPHULVVWDQGDUGHTXLSPHQWIRUWKH IORRUVWDQGLQJGLVSHQVHU7KHSXUSRVHRIWKHWLPHULV WRSHULRGLFDOODJLWDWHWKHLFHLQWKHELQWRSUHYHQW FRQJHDOLQJ1RQDGMXVWDEOHWLPHUVDUHXVHG?[...]
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Page 28
Electrical Section 3 3-4 $'-867$%/(7,0(5 7KHDJLWDWLRQWLPHULVVWDQGDUGHTXLSPHQWIRUWKH IORRUVWDQGLQJGLVSHQVHU7KHSXUSRVHRIWKHWLPHULV WRSHULRGLFDOODJLWDWHWKHLFHLQWKHELQWRSUHYHQW FRQJHDOLQJ 7KHWLPHULVORFDWHGLQWKH[...]
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Page 29
Section 3 Electrical 3-5 Adjusting the Coin Mechanism Timer 5HPRYHWKHFRQWUROER[FRYHU2QWKHLQVLGHRI WKHFRQWUROER[WKHUHLVDZKLWHLQVWUXFWLRQODEHO ZKLFKVKRZVKRZWRVHWLQWHUYDOVIRUFRLQ PHFKDQLVPGLVSHQVHWLP HV ,QVLGHWKHF[...]
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Page 30
Electrical Section 3 3-6 Wiring Diagrams 43$43$4)$ 3+ %HIRUH6HULDO1XPEHUV 32:(5 &25' 69 25$1*( %/$&. ,&(',63(16( 6:,7&+ <(//2: <(//2: &[...]
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Page 31
Section 3 Electrical 3-7 43$43$4)$ 3+ 6HULDO1XPEHUVWR 25$1*( %/$&. ,&(',63(16( 6:,7&+ <(//2: <(//2: <(//2: $*, 7 $7 , 2 1 7,0(5 25$1*[...]
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Page 32
Electrical Section 3 3-8 43$43$4)$ 3+ $IWHU6HULDO1XPEHUV 32:(5 &25' 69$ 25$1*( %/$&. ,&(',63(16( 6:,7&+ <(//2: <(//2: $*, 7 $7 , 2 1 [...]
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Page 33
Section 3 Electrical 3-9 43$43$4)$ %HIRUH6HULDO1XPEHUV 69 25$1*( %/$&. += ,&(',63(16( 6:,7&+ <(//2: <(//2: [...]
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Page 34
Electrical Section 3 3-10 43$43$4)$ 6HULDO1XPEHUVWR 69 25$1*( ,&(',63(16( 6:,7&+ <(//2: <(//2: <(//[...]
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Page 35
Section 3 Electrical 3-11 43$43$4)$ $IWHU6HULDO1XPEHUV 69$ 25$1*( ,&(',63(16( 6:,7&+ <(//2: <(//2: <(//2: $*, [...]
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Page 36
Electrical Section 3 3-12 45$45$&$5'23(5$7(' 3+ 3+ %HIRUH6HULDO1XPEHUV 69 $*,7$ 7,217,0(5 < :[...]
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Section 3 Electrical 3-13 45$45$&$5'23(5$7(' 3+ 3+ $IWHU6HULDO1XPEHUV 69$ $*,7$ 7,217,0(5 < :+,7( %/$&.[...]
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Page 38
Electrical Section 3 3-14 45$45$&$5'23(5$7(' 3+ %HIRUH6HULDO1XPEHUV 69 $*,7$ 7,217,0(5 <(//2: :+,7( %/$&. * %/8( 25$1*( %/$&. 2[...]
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Page 39
Section 3 Electrical 3-15 45$45$&$5'23(5$7(' 3+ %HIRUH6HULDO1XPEHUV $*,7$ 7,217,0(5 <(//2: :+,7( %/$&. * %/8( 25$1*( %/$&. 25$1*(?[...]
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Page 40
Electrical Section 3 3-16 4&$4&$&2,123(5$7(' 3+ 3+ %HIRUH6HULDO1XPEHU $*,7$ 7,217,0(5 < : % *[...]
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Section 3 Electrical 3-17 4&$4&$&2,123(5$7(' 3+ 3+ $IWHU6HULDO1XPEHU 69$ $*,7$ 7,217,0(5 < : % *?[...]
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Electrical Section 3 3-18 4&$4&$&2,123(5$7(' 3+ %HIRUH6HULDO1XPEHU $*,7$ 7,217,0(5 <(//2: :+,7( * %/8( 25$1*( 5(' %/$&. %/$&.[...]
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Page 43
Section 3 Electrical 3-19 4&$4&$&2,123(5$7(' 3+ After Serial Number 0405000000 $*,7$ 7,217,0(5 <(//2: :+,7( * %/8( 25$1*( 5(' %/$&. %/$&. 02725 12?[...]
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W e reserve the right to make product improvements at any t ime. Specifications and design are subje ct to cha nge wi thou t noti ce. MANITOWOC ICE, INC. 2110 South 26th Street P.O. Box 1720 Manitowoc, W I 54221-1720 Phone: ( 920) 682-0161 Service Fax: ( 920) 683-7585 W eb Site - www.manitowocice.com 2003 Manitowoc Ice, Inc. Litho in USA[...]