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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Matrox VDA-1164, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Matrox VDA-1164 should contain:
- informations concerning technical data of Matrox VDA-1164
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Matrox VDA-1164 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Matrox VDA-1164, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Matrox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Matrox VDA-1164.
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Table of contents for the manual
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Page 1
User Guide 20079-301-0102 2009.07.31 Matr ox VDA Series ENGLISH[...]
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2 Matrox User Guide Contents Overview ................ ................ ................ ................. ................ ................ ................ ..3 Har dwar e supplied .............. ......................................... .................................. ..................... ...................... 3 Optional har dware (sold sepa[...]
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Matrox User Guide 3 Overview Thank you for pu rchasing a M atro x VD A ( Video De c oder Acc elerator) product. Y our VD A product supports concurre nt hardwar e decoding of m ultiple IP video streams (up to 16 D1 or 64 CIF) in a variet y of resolutions and encod ed formats that can be vi ewed on up to four H D monitors. Ha rdw a re s up p li ed Ma[...]
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4 Matrox User Guide Software available (for Windows XP) Mat r ox Power D es k – to use your M at ro x graphics hardware. Matro x makes new display drivers available on the Matro x W eb si te ( www .matro x.com/graphics/support/dr ivers ). Other s oftware – see the Matr ox W eb site ( www .matro x.com/graphics/en/pr odu cts/v ideo_decodi[...]
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Page 5
Matrox User Guide 5 H a rd w a re i n st al l at i on This section desc ribes how to install your Matro x ca rds. If yo ur Mat rox decoder and outp ut ca rds a re already installed in yo ur comput er , skip to “Connecti on setup” , page 9 . For info rmation specific to your c omput er , like ho w to re mov e its cov er , see your sy stem man ua[...]
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6 Matrox User Guide 3 Insert your Matrox decoder card a P osi tion your M atro x decoder card ov er the expansion slot you ’ve chosen. b Push the card in firmly and evenly until it’ s fully seat ed in the slot. c Secure the brack et of your M atro x card to the c omput er frame. 4 Connect the power supply to the decoder car d Connect the 12V A [...]
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Matrox User Guide 7 5 Insert your Matrox output card a P o sition your Matro x output card over the expansion slot you ’ve chosen. b Push the card in firmly and evenly until it’ s fully seat ed in the slot. 6 Connect the power supply to the output car d Connect the 12V A UX conn ector from y our com puter’ s po wer supply t o the connecto r o[...]
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8 Matrox User Guide M ake sure the washer lies flat against the frame of your computer . Y our M at ro x cards are now installed. Before restarting your computer , conne ct your decoder and output cards and your camera inputs ( see “Connection setup ” , page 9 ). Aft e r c on n ec t i n g , restart you r computer and i nstal l your Matrox softw[...]
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Matrox User Guide 9 Connection setup This sect ion describ es how to connect your M atrox deco der card, Matrox output card, and monitors. Step-by-step connection setup 1 Connect the camera network Connect the twisted pair (netwo rk) cable from the hub of your camera input s to one of the network ports label ed Cam on your decode r ca rd. W e recom[...]
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10 Matrox User Guide 2 Connect the intra-network (twisted pair) cable Connect a twist ed pair (network ) cable from your local ar ea network to the netw ork port labeled Intra on your decoder card. 3 Connect your decoder card Connect one end of y our M atro x cable to the KX20 conn ector on your decoder card. 4 Connect your output card Connect the [...]
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Matrox User Guide 11 5 Connect your Matrox quad- monitor cable Connect the KX 20 connecto r of your Matro x quad-monitor cabl e to the KX20 connect or labled B on the bracket o f your output card. 6 Connect your monitors If your monito r has an HD- 15 con nec tor, use a DVI to HD-15 adapter included with your pr oduct to c onnect your m onitor cabl[...]
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12 Matrox User Guide Description of indicator lights on decoder card Y our deco der card has four i ndicator lights (labeled 0 , 1 , 2 , and 3 ) that show the configu ration status of y our setup. T he following descri bes the beha vior of these indicato r lights. For mo re informatio n on configu ring your dec oder card, see the Mat rox S of t w a[...]
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Matrox User Guide 13 Softwar e setup This section des cribes how to install Matro x software for Wi n d o w s XP . Y ou may ne ed a dmin ist rato r r ig hts to install c ertain software . For more information, see W indows d ocumentation or contact yo ur syste m administrat or . 1 Download the driver W i ndo ws detects new hardware when y ou restar[...]
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14 Matrox User Guide T r oubleshooting Basic procedur es This section explains basi c proc edures th at are ref erred to by some troubleshoo ting items in this guide. Restarting in VGA mode Wi n d o w s XP – What fo llows is info rmation on how to restart your c omputer in VG A m o d e . 1 Click Start Æ Shut Down * Æ Restart Æ OK * to restart [...]
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Matrox User Guide 15 2 Cause Y our output card ma y have insufficient power . In this case, the indicato r light labeled Fail on yo ur o ut pu t c ard i s re d. 1 Solution Mak e sure the power supply cable for your output card is firmly in place ( see “C onnect the powe r supply to the output card” , page 7 ). 2 Solution T r y moving your out p[...]
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16 Matrox User Guide T o get th e correct B IOS update, y ou ma y need to kno w the serial numbe r your c ompute r displays when it restarts. ( This number is usually in the l owe r-left corner of the display .) 8 Cause The BIOS o f your M at ro x g raphics card ma y need to be updated or r estored. 1 Solution F or advanced users – If you ha ve a[...]
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Matrox User Guide 17 2 Solution Mak e sure the mo nitor pow er cable is firm ly in place. 3 Solution Mak e sure the c onnection t o the back of the monit or is firmly in place. 3 Cause If you r monitor su pports multiple input so urces (anal og/digital), it may be co nfigured to use the wrong sour ce. 1 Solution Mak e sure your m onitor is using th[...]
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18 Matrox User Guide Wi n d o w s XP – 1 If y our primar y display is unusable, r estar t your co mputer in V GA mode ( see “R estarting in V GA mode” , page 14 ). 2 T o u ninstall M atro x software: a Click Start Æ Settings * Æ Contr ol Panel Æ Add/Remove Prog rams (doub le-click*) Æ Matrox Powe rDesk-SE Æ Change/Rem ove Æ Ye s . (* De[...]
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Matrox User Guide 19 Problem Monitor settings ar en’t automatically detected 1 Cause If a monitor was c hanged or added while W i ndows was run ning, the new moni tor may not be detected b y the software. 1 Solution Restart y our comput er . If your m onitor is a Plug-an d-Play (DDC) monit or , it should be automatical ly detec ted by the s oftwa[...]
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20 Matrox User Guide 3 Cause The firmware v ersion for your output card may be out of date. 1 Solution M ake sur e the indicator li ght labeled CFG_Done on your out put ca rd is g reen. If the l ig ht is off, y ou ma y need to updat e the firm ware on yo ur output car d. T o find the latest firmw are versio n for yo ur Matr ox p roduct, see the M a[...]
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Matrox User Guide 21 4 Solution If there ’ s a gr aphics co ntroller built into the mo therboard of your co mpute r , by changing y o u r c o m p u t e r B I O S s e t t i n g s , y o u m a y b e a b l e t o c h a n g e w h i c h d e v i c e c o n t r o l s y o u r p r i m a r y display . For mo re information, see your system manual. 5 Solution [...]
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22 Matrox User Guide Proble m In multi-display mod e, displays aren’ t numbered consecuti vely 1 Cause If yo u have more th an o ne gr ap hi cs car d in you r com put er, the display n umbering ma y not be consecuti ve fo r the displa ys of a multip le-displa y card (fo r ex ample, a QuadH ead support ing card). Display numbering depends on the t[...]
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Matrox User Guide 23 Problem Prog ram window or dialog bo x doesn’t appear on screen 1 Cause Anoth er window or dialog bo x may be co vering the windo w or dialog bo x you w ant to see. 1 Solution M ove, close, or minimize any wi ndow or dialog box that may be cov eri ng the w indow or dialog box y ou want to see. 2 Cause If you ’r e using mult[...]
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24 Matrox User Guide 3 Press on one of the arrow keys once and move y our mouse poi nter to where you want the window or dialog bo x to appear , then click. The pr ogr am window or dialog bo x should appear where you click ed. Problem Displa y on di gital mo nitor a ppears bl urry or uses only a porti on of th e screen 1 Cause Y ou may be using a l[...]
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Matrox User Guide 25 Pr oduct Information Specifications Notes Y our Matro x graphics card is 100% V GA co mpatible and supports all VESA standards: VBE 3.0 (Super V GA modes), DPMS (ene rgy saving), DDC-2 B (Plug-and-P lay monitor) , and DD C-CI. The display resolutions and refresh rates available depend on y our monitor and software monit[...]
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26 Matrox User Guide Digital monitor information TMDS ( T r ansi tion Minimize d Differentia l Sign aling) encodi ng based on th e Silicon Image P anelLink standard DD W G (Digital Displa y W orking Gro up) co mpliant D VI c onnector EDID (Ext ended Display I dentification Data) 1. 2, 1.3 (wi thout the extended data block), and 2.0 supp[...]
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Page 27
Matrox User Guide 27 Maximum card dime nsions – Matrox decode r card 12.28 in. / 31.19 cm 4.25 in. / 10.80 cm ≤ 1.52 in. / ≤ 3.87 cm 0.36 in. / 0.91 cm[...]
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28 Matrox User Guide Maximum car d dimensions – Matrox output c ard 9.50 in. / 24.13 cm 4.045 in. / 10.27 cm ≤ 0.75 in. / ≤ 1.91 cm 0.36 in. / 0.91 cm[...]
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Page 29
Matrox User Guide 29 Customer support Matrox W eb Our W eb site has p roduct lite rature, pr ess releases, t echnical material, a sales o ffice list, trade sho w information, and other r eleva nt mate rial. Visit the M atrox G r aphics W eb site at www .mat ro x.com/g raphic s . T echnical support Matr ox values your business and offers professiona[...]
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30 Matrox User Guide Driver and software d ownload A more rec e nt display driver ma y support more features and m ay offer increased capabilities (such as higher displ ay r esolutions ). Matro x makes the latest d isplay drivers, software, and system utilities availab le on the Matr o x T echnical Support W eb site ( www .mat ro x.com/gra phics/en[...]
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Matrox User Guide 31 Wa r r a n t y A. Limited Warranty Statemen t 1. Matrox Graph ics Inc. (“Matrox”) warra nts to the end-user customer , who provides adequate proof of purc hase and payment that Matr ox Video Decoding Acce lerator (VDA) (the “Products”) pur chased from Matrox or Matro x authorized dealers will be fr ee from defects in ma[...]
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32 Matrox User Guide B. Limitations of W arranty 1. TO THE EXTENT PERMITTED BY LAW , THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS. NEITHER MA TROX NOR ANY OF ITS T HIRD P ARTY SUPPLIE RS MAKES ANY OTHER WARRANTY OF A NY KIND, WHETH ER EXPRESSED OR IMPLIED, WIT H RESPECT TO[...]
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Matrox User Guide 33 you of shipping instruction s. DO NOT RETURN THE PRODUCT TO MA TROX WITHOUT MA TROX'S RMA NUMBER AND EXPRESS AUTHORIZA TION. E. General 1. This limited warranty shall be governed by the laws of th e Province of Quebec, Cana da and the federal laws of Canada applic able therein and th e courts of the Province of Quebec shal[...]
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34 Matrox User Guide Index B BIOS 15 , 16 , 20 , 21 C CD-ROM, Matro x 24 Connection se tup 9 – 11 Connector DVI 11 HD-15 11 KX20 10 Cust omer support 29 – 30 , 31 – 33 D Decoder card 3 Display Pri ma r y 20 E Expansion sl ots 15 H Hardw ar e Acc el e r a t i on 22 Inform ation 3 Instal lation 5 – 8 I Instal lation Hardw ar e 5 – 8 Overvi [...]
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USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits ar e designed to provide reasonable protecti on against har mful interference wh en the equipment i s operate[...]
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environnement résiden tiel peut causer des interférences radi o, dans ce cas l’utilisateur peut êtr e amené à pren dre les mesures appropriées. Pour r especter les impératif s communautaire s, les câbles de connexion entr e le moniteur ou autres périphériques et l a carte doiv ent êtr e blindés. Ces produits ont ét é testés dans un[...]
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Page 37
FRANCE Avertissement sur l’épilepsie À lire avant toute utilisation d’un jeu vidéo par vo us-même ou votre enfant Certaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscien ce à la vue de certains types de lumières clignotantes ou d’él éments fréquents dans notr e environnement quotid[...]
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Copyright © 2009 Matr ox Graphics Inc. • (E nglish) All rights r eserved. • (Français) T ous droits réservés. • (Deutsch) Alle Rechte vorbehalt en. • (Italiano) T utti i diritti riservati. • (Español) Reservados todos los derechos. T rademarks • Ma rques dépo sées • W arenzeichen • Ma rchi r egistrati • Ma rc as re gi st r [...]
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(English) Disclaimer THE INFORMA TION IN THIS GUIDE IS SUBJECT TO CHANGE A T ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. r eserves the right to make chan ges in specifications at any tim e and without notice. The information provide d by this document is believed t o be accu rate and reliable. However , no responsibility is assumed by Matrox [...]
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Matrox Graphics Inc. 1055 Saint Regis Boulevar d Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: graphics@matr ox.com We b s i t e : www .matrox.com /graphics T echnical support: www .matrox.com/graphics/support T o locate the sales of fice neares t you, visit www .matrox.c om/graphics/contact[...]