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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Maxtor ATA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Maxtor ATA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Maxtor ATA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Maxtor ATA should contain:
- informations concerning technical data of Maxtor ATA
- name of the manufacturer and a year of construction of the Maxtor ATA item
- rules of operation, control and maintenance of the Maxtor ATA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Maxtor ATA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Maxtor ATA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Maxtor service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Maxtor ATA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Maxtor ATA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
QuickView 400/500GB Serial ATA Product Manual January 13, 2006 Part Number: 000001931[...]
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© January 13, 2006 Maxto r Corporation. All righ ts reserved. Printed in U.S.A. This publication could include tech nical inaccuracies or typographical errors. Changes are periodically made to the information here in – which will be incorporated in revi sed editions of the pu blication. Maxtor may make changes or improvements in the product(s) d[...]
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Maxtor ® , MaxFax ® are registered trademarks of Maxtor Corporation, registered in the U.S.A. and other countries. DiamondMax, AutoTransfer, AutoRead, Auto Write, DisCache, DiskWare, Defect Free Interface, QuickView, and WriteCache are trademarks of Maxto r Corporation. All other brand names or trademarks are the property of their manufacturers. [...]
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Before Y ou Begin Thank you for your interest in Maxtors QuickV iew 400/500GB Serial A T A hard disk drives. This manual provides technical information for OEM e ngineers and systems integrators regarding the installation and use of Maxtor Se rial A T A hard drives. Please do not remove or cover up Maxtor factory-installed drive labels. They contai[...]
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Table of Contents Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive i Chapter 1 INTRODUCTION 1.1 AUDIENCE .................................................................................................. 1-1 1.2 MANUAL ORGANIZATION ..................................................................... 1-1 1.3 TERMINOLOGY AND CONVENTIONS ......[...]
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Table of Contents ii Maxtor QuickView 400/5 00GB Serial ATA Hard Disk Dr ive 4.6 EPA Energy Star Compliance ......................................................................... 4-4 4.7 Environmental Limits ..................................................................................... 4-5 4.8 Shock and Vibr ation ........................[...]
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List of Figures Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive iii Figure 3-1 Mechanical Dimensions of the QuickView Serial ATA Hard Di sk Drive ........ ............. ...... 3-1 Figure 3-2 20-Pack Shipping Container ..................... ............ ........... ............ ........... ............. ......... .... 3-3 Figure 3-3 Data Trans[...]
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List Of Tables Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive iv Table 3-1 Device plug connector pin definition............. ..... ............. .......... ............. ............. ......... 3-6 Table 3-2 Logical Addressing Format ................ ............. ............. ............ ............. ............. ........... 3-14 Table[...]
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Introduction Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive 1-1 Chapter 1 INTRODUCTION This chapter gives an overview of the contents of th is manual, in cluding the intend ed audience, how the manual is organized, terminology, conventions, and refe rences. 1.1 AUDIENCE The QuickView 400/500 Serial ATA hard disk drive product manual is inte[...]
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Introduction 1-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 1.3 TERMINOLOGY AND CONVENTIONS In the Glossary at the back of this manual, you can find definitions for many of the terms used in this man ual. In addition, th e following abbreviation s are used in this manual: • ASIC Application-Specific Integrated Circuit • ATA Advanced [...]
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Introduction Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive 1-3 • µs microseconds •V V o l t s The typographical and naming co nventions used in this manual are listed below. Conventions that are unique to a specific table appear in the notes that follow that table. Typographical Conventions: • Names of Bits: Bit names are presented [...]
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General Description Maxtor QuickView 400/500GB Se rial ATA Hard Disk Drive 2-1 Chapter 2 GENERAL DESCRIPTION Serial ATA is a high-speed li nk replacement for the Para llel ATA attachment of mass storage devices. The serial link employed is a high-speed differential layer that utilizes Gigabit technology and 8b/10b encoding. This chapter will provid[...]
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General Description 2-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 2.2 KEY FEATURES The QuickView Serial ATA hard disk driv e includes the following key features: General • Low profile, 1-inch height • Emulation of IBM ® PC AT ® task file register, and all AT fixed disk commands • Windows NT2000, XP, Server, and Me dia Center Edi[...]
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General Description Maxtor QuickView 400/500GB Se rial ATA Hard Disk Drive 2-3 Reliability • 1.0 million hours mean time expected until failure (MTTF) • Automatic retry on read errors • S.M.A.R.T. 4 (Self-Moni toring, Analysis an d Reporting Technology) • Transparent medi a defect mapp ing • High performance, in-line de fective sector ski[...]
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General Description 2-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 2.4 HARDWARE REQUIREMENTS The QuickView Serial ATA Serial ATA hard disk drive is compatible with the IBM PC AT, and other computers that are compat ible with the IBM PC AT. It connects to the PC either by means of a third-part ySATA adapter board, or by plugging a cable f[...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-1 Chapter 3 INSTALLATION This chapter explains how to unpack, co nfigure, moun t, and connect t he Maxtor QuickView Serial ATA hard disk drive prior to operation. It also ex plains how to start up, format, a nd operat e the drive. 3.1 SPACE REQUIREMENTS Figure 3-1 shows the extern[...]
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Installation 3-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3.2 UNPACKING INSTRUCTIONS 1. Grounded wris t straps shou ld be worn when opening the ESD bag. 2. Three layer runners should be insta lled on every table and bench where the product is processed while still vulnerable to ESD. 3. Open the shipping container and remove the packin [...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-3 Figure 3-2 20-Pack Shipping Container[...]
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Installation 3-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3.3 Hardware Options 3.3.1 Serial ATA In terface Connector The Maxtor QuickView 400/500GB Serial ATA hard disk drive ships with 2 no connect (NC) pins fo r the pu rpose of storing a jumper wh en not in use. For normal operations , no action is necessary. How eve r, i f yo ur m o[...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-5 Figure 3-4 The QuickView 400/500GB Se rial ATA Interface Connector 3.3.2 Serial ATA Bus Connector Some PC motherboards have a built in Serial ATA connector. These Serial ATA connectors are compatible with QuickView Serial ATA ha rd disk drives. If the motherboard has a Serial AT[...]
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Installation 3-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive Table 3-1 Device plug co nnector pin definition Signal Segment Key Signal segment S1 Ground 2 nd Mate S2 A+ Differential signal pair A from Phy S3 A- S4 Ground 2 nd Mate S5 B- Differential signal pair B from Phy S6 B+ S7 Ground 2 nd Mate Signal Segment “L” Central Connector [...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-7 The following points should be noted: All pins are in a single row, with a 1.27 mm (.050”) pitch. • The comments on the ma ting sequen ce apply to the case of backplane blindmate connector only. In this case , the mating sequences are: (1) the ground pins P4 and P12; (2) the[...]
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Installation 3-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive Figure 3-5 Mounting Screw Clearance and Mounting Sc rew Locations[...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-9 Figure 3-6 QuickView Serial ATA Mounting Dimensions[...]
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Installation 3-10 Maxtor QuickView 400/50 0GB Serial ATA Hard Disk Drive 3.5.2 Clearance Clearance from the drive to any other surf ace (except mounting surfaces) must be a minimum of 1.25 mm (0.05 inches).See Figure 3-5. 3.5.3 Ventilation The QuickView Serial ATA hard disk dr ives operate without a cooling fan, provided the base ca sting temperatu[...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-11 Figure 3-7 Lengthwise Airflow Cooling Figure 3-8 Crosswise Airflow Coo ling[...]
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Installation 3-12 Maxtor QuickView 400/50 0GB Serial ATA Hard Disk Drive 3.6 FOR SYSTEMS WITH AN ATA ADAPTER BOARD To install the QuickView Se rial ATA hard disk drive in an AT-compatible system without a Serial ATA connect or, you need a third-part y IDE-compatible adapter board. To connect the QuickView Serial ATA driv es, use the Serial ATA cabl[...]
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Installation Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-13 The SETUP program allows you to enter th e types of optional hardware installed— such as the hard disk drive t ype, the floppy disk drive capacity, a nd the display adapter type . The system’s BIOS uses this in formation to in itialize the syst em when the power is switche [...]
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Installation 3-14 Maxtor QuickView 400/50 0GB Serial ATA Hard Disk Drive Note: Capacity may b e restricted to 8.4GB (or less) due to system BIOS limitations. Check with your sy stem manufacturer to determine if your BIOS supports LBA Mode for hard drives greater than 8.4GB. Default logical cylinders is limited to 16,383 as per the ATA-4 specificati[...]
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Product Specifications Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4-1 Chapter 4 PRODUCT SPECIFICATIONS 4.1 Model Number and Capacity 4.2 Drive Configuration MODELS 3H400F0 / 3H500F0 Formatted Capacity (GB LBA Mode) 400GB / 500GB GB means 1 billion bytes. Total accessible capacity varies depending on operating environment. Sectors per Dri[...]
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Product Specifications 4-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive P erfor mance Specifications 4.3 Physical Dimensions Seek Times (typical read, ms) Track-to-Track 0.8 Average (normal seek) ≤ 12 Full Stroke (normal seek) ≤ 17.0 Average Latency (ms) 4.17 Controller Overhead (ms) <0.5 Rotation Sp eed (RPM ±0.1%) 7217 Data Trans[...]
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Product Specifications Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4-3 4.4 Power Requiremen ts (Avg for 400GB) 4.4.1 Power Requiremen ts (Avg for 500GB) 4.4.2 Voltage Tolerance MODE 12V (mA) 5V (mA) POWER (W) Spin-up (peak) 2126 881 29.9 Spin-up (peak Max) 2181.57 901.66 30.69 Seek 834 726 13.6 Random Read/Wr ite 687 735 11.9 Idle 436 567[...]
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Product Specifications 4-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4.5 Power Mode Definitions Spin-up The drive is spinnin g up following ini tial application of power and has no t yet reached full speed. Seek A random access operation by the drive. Read/Write Data is being read from or written to the drive. Idle The drive is spin nin[...]
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Product Specifications Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4-5 4.7 Environmental Limits Notes: 1. Margin Demonstrated implies the produc t will ope rate at the stat ed conditions with an acceptable imp act to the ARR specification for an y OEM requiring those valu es in their pu rchase sp ecification . 2. The testing performed by [...]
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Product Specifications 4-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4.8 Shock and Vibration PARAMETER OPERATING NON-OPERATING Mechanical Shock R=0.988/shock at 63 Gs 2 msec, 1/2 sine R=0.90@>= 300G Rotational Shock R=0.988 @ 2000 rad/sec 2 Rotational Random Vibration 10 - 2000 Hz 12.5 Rad/Sec 2 2 - 300 Hz 95.4 rad/sec 2 Random Vibra[...]
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Product Specifications Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4-7 4.9 Reliability Specifications Annualized Return Rate <1.0% Annualized Return Rate (ARR) indicates the average against products shipp ed. ARR includes a ll reasons for retu rns (failures, handling, damage, NDF) but does not include inventory credit returns. Start/St[...]
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Product Specifications 4-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 4.10 EMC/EMI 4.10.1 Radiated Electromagnetic Fi eld Emissions - EMC Compliance The hard disk drive mechanism is designed as a subassembly for installation into a suitable en closure an d is ther efore not subject to Subpart J of Part 15 of FCC Rules (47CFR15) or the Ca[...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-1 Chapter 5 SATA BUS INTERFACE AND ATA COMMANDS This chapter describes the interface between the QuickView Serial ATA 400/500GB hard disk drive and the ATA bus . The comman ds that are i ssued from th e host to control the drive are listed, as well as the e[...]
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SATA Bus Interface and ATA Commands 5-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive proprietary ASIC developed by Maxtor. 5.5.2 Supported Commands The Maxtor QuickView Serial AT A 400/500GB hard di sk drive support all the mandatory comman ds from the general feature set for de vices not supporting the Packet command feature set. Refer to[...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-3 READ LOG EXTENSION 2fh READ MULTIPLE C4h READ MULTIPLE EXTENSION 29h READ NATIVE MAX ADDRESS F8h READ NATIVE MAX ADDRESS EXTENSION 27h READ SECTOR(S) 20h, 21h READ SECTOR(S) EXTENSION 24h READ VERIFY SECTOR(S) 40h, 41h READ VERIFY SECTOR(S) EXTENSION 42h [...]
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SATA Bus Interface and ATA Commands 5-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5.5.3 Identify Drive Command This command allows the host to rece ive parameter inform ation from the drive. SMART DISABLE OPERATIONS B0h D9h SMART ENABLE OPERATIONS B0h D8h SMART ENABLE/DISABLE ATTRIBUTE AUTOSAVE B0h D2h SMART EXECUTE OFF-LINE IMMEDIATE B[...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-5 When the command is received, the drive: 1. Sets BSY 2. Stores the required parameter information in the sector buffer 3. Se ts the DRQ bit 4. Gene rates an interrupt The host may then read the information out of the sector buffer. Parameter words in the [...]
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SATA Bus Interface and ATA Commands 5-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 23-26 Firmware revision (8 ASCII characters) 27-46 Model number (40 ASCII characters) 47 15-8: 80h 7-0: 00h = Reserved 01h-FFh: = Maximum number of sectors that shall be transferred per interrupt on READ/WRITE MULTIPLE commands 48 Reserved 49 Capabilities [...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-7 53 15-3: Reserved 2: 1 = the fiel ds reported in word 88 are valid. 0 = the fie lds reported in word 88 are not valid 1: 1 = the fie lds reporte d in words (70:64) are valid. 0 = the fie lds reporte d in words (70:64) are not valid 0: Obsolete 54-58 Obsol[...]
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SATA Bus Interface and ATA Commands 5-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 67 Minimum PIO transfer cycle time without flow control 15-0: Cycle time in nanoseconds 68 Minimum PIO transfer cycle time with IORDY flow control 15-0: Cycle time in nanoseconds 69-70 Reserved (for future command overlap and queuing) 71-74 Reserved for ID[...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-9 81 Minor version number 0000h or FFFFh = device does not report version. 0001h-FFFEh = see 6.16.41 of ATA/ATAPI-7 specification 82 Command set sup ported. 15: Obsolete 14: 1 = NOP command supported 13: 1 = READ BUFFER command supported 12: 1 = WRITE B UFF[...]
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SATA Bus Interface and ATA Commands 5-10 Maxtor QuickView 400/50 0GB Serial AT A Hard Disk Drive 83 7: See Address Offset Reserv ed Area Boot, INCITS TR27:2001 6: 1 = SET FEATURES s ubcommand required to spin up after power-up 5: 1 = Power-Up In Standb y feature set supported 4: 1 = Removable Media Status No tification feature set supported 3: 1 = [...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB S erial ATA Hard Disk Drive 5-11 85 7: 1 = release interrupt enabled 6: 1 = look-ahead enabled 5: 1 = write cache enabled 4: Shall be cleared to zero to indicate that the PACKET Command feature set is not supported . 3: 1 = Power Management feature set enabled 2: 1 = Removable Media fe[...]
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SATA Bus Interface and ATA Commands 5-12 Maxtor QuickView 400/50 0GB Serial AT A Hard Disk Drive 87 6: 1 = WRITE DMA FUA EXT an d WRITE MULTIPLE FUA EXT commands supported 5: General Purpose Loggin g feature set supported 4: 1 = Valid CONFIGURE STREAM command has been executed 3: 1 = Media Card Pass Through Command feature set enabled 2: 1 = Media [...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB S erial ATA Hard Disk Drive 5-13 93 Hardware reset result. The contents of bits (12:0) of this word shall ch ange only during the execution of a hardware reset 15: Shall be cleared to zero. 14: Shall be set to one. 13: 1 = device detected CBLID- above ViH. 0 = device detect ed CBLID- b[...]
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SATA Bus Interface and ATA Commands 5-14 Maxtor QuickView 400/50 0GB Serial AT A Hard Disk Drive 94 15-8: Vendor’s recommended acoustic management value. 7-0: Current automatic aco ustic manage ment valu e 95 Stream Minimum Request Size 96 Stream Transfer Time - DMA 97 Stream Access Latency - DMA 98-99 Streaming Performance Granularity 100-103 Ma[...]
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SATA Bus Interface and AT A Commands Maxtor QuickView 400/500GB S erial ATA Hard Disk Drive 5-15 128 Security status 15-9: Reserved 8: Security level 0 = High, 1 = Maximum 7-6: Reserved 5: 1 = Enhanced security erase supported 4: 1 = Security count expired 3: 1 = Security frozen 2: 1 = Security locked 1: 1 = Security enabled 0: 1 = Security support[...]
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SATA Bus Interface and ATA Commands 5-16 Maxtor QuickView 400/50 0GB Serial AT A Hard Disk Drive[...]
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Service and Support Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive 6-1 Chapter 6 SERVICE AND SUPPORT 6.1 GETTING HELP Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model number and serial number of your drive. Thes e numbers can be used to get help from Maxtor Support, register your drive, a[...]
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Glossary Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive G-1 A ACCESS – (v) Read, write, or update information on some storage medium, such as a disk. (n) One of these operations. ACCESS TIME – The interval between the time a request for data is made by the system and the time the data is available from the drive. Access time includes the[...]
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Glossary G-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive CAPACITY – The amount of information that can be stored on a dis k drive. The data is stored in bytes, and capacity is usually expressed in megabytes. CDB – Command Descriptor Block. The SCSI structure used to communicate requests from an initiator (system) to a target (drive). [...]
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Glossary Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive G-3 E ECC – Acronym for error correction code . The recording of extra verifying information encoded along with the disk data. The controller uses the extra information to check for data errors, and corrects the errors when possible. EMBEDDED SERVO – A tim ing or location signal pla[...]
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Glossary G-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive that retains data as magnetic patterns on a rigid disk, usually made of an iron oxide or alloy over a magnesium or aluminum platter. Because hard disks spin m ore rapidly than floppy disks, and the he ad flies closer to the disk, hard disks can transfer data faster and store more in[...]
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Glossary Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive G-5 CMOS. With an installation program like Disk Manager, the drive can be redefined to any logical parameters necessary to adapt to the system drive tables. LOOK AHEAD – The technique of buffering data into cache RAM by reading subsequent blocks in advance to anticipate the next requ[...]
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Glossary G-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive MTTR – Mean Time To Repair. The average time it takes to repair a drive that has failed for some reason. This only takes into consideration the chan ging of the major sub-assemblies such as circuit board or sealed housing. Component le vel repair is not included in this number as [...]
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Glossary Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive G-7 REMOVABLE DISK – Generally said of disk drives where the disk itself is meant to be removed, and in particular of hard disks using disks mounted in cartridges. Their advantage is that multiple disks can be used to increase the amount of stored mate rial, and that once removed, the[...]
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Glossary G-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive SUBSTRATE – The material the disk platter is made of beneath the magnetic coating . Hard disks are generally made of aluminum or magnesium alloy (o r glass, for optical disks) while the substrate of floppies is usually mylar. SURFACE – The top or bottom side of the platter which[...]
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Index Maxtor QuickView 400/500GB Ser ial ATA Hard Disk Drive I -1 A abbreviations 1-1 adapter board 2-4, 3-20 C Cable Select 3-7 cable select (CS) jumper 3-6 clearance 3-19 command descriptions 5-2 connector, IDE 3-11, 3-16 cooling fan requirements 3-19 D daisy-chain 2-3 daisy-chained 3-6 drive select (DS) jumper 3-7 F faceplate 3-1 floppy drive 3-[...]