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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Merco SG Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Merco SG Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Merco SG Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Merco SG Series should contain:
- informations concerning technical data of Merco SG Series
- name of the manufacturer and a year of construction of the Merco SG Series item
- rules of operation, control and maintenance of the Merco SG Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Merco SG Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Merco SG Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Merco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Merco SG Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Merco SG Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
0201-JDM 07088 INSTALLATION & OPERATION MANUAL for SG Series Hot Dog Grills THIS MANUAL SHOULD BE RETAINED FOR FUTURE USE BEFORE INSTALLATION NOTE: Upon receipt of this unit, immediately unpack and inspect for possible concealed shipping damage. If unit is found to be damaged, save all packing materials and contact your delivery carrier within [...]
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Page 2
2 INSTALLATION INSTRUCTIONS Place the SG Series Hot Dog Grill in the most convenient location for ease of cleaning, maintenance and general operation. When installing this unit, avoid locations with drafts, close proximity to grease or vapor-producing appliances or other high ambient heat equipment. Allow sufficient overhead clearance for heat diss[...]
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Page 3
3 SG-22 and SG-34 Hot Dog Grills have 2 independently controlled heating zones. The front 5 rollers are regulated by the push-buttons on the left side of the control panel. The 5 rear rollers are regulated by the push-buttons on the right side of the control panel. SG-18 roller grills have 1 heating zone. All 10 rollers are regulated by the push-bu[...]
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Page 4
1111 N. Hadley Rd. Fort Wayne, In. 46804 Tel 800-701-2992 Fax (219) 436-0735 www.mercosavory.com 4[...]