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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Metrologic Instruments MS3780, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Metrologic Instruments MS3780 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Metrologic Instruments MS3780. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Metrologic Instruments MS3780 should contain:
- informations concerning technical data of Metrologic Instruments MS3780
- name of the manufacturer and a year of construction of the Metrologic Instruments MS3780 item
- rules of operation, control and maintenance of the Metrologic Instruments MS3780 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Metrologic Instruments MS3780 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Metrologic Instruments MS3780, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Metrologic Instruments service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Metrologic Instruments MS3780.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Metrologic Instruments MS3780 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Copyright © 2006 by Metrologic Instruments, Inc. All rights reserved. No part of this work may be reproduced, transmitted, or stored in any for m or by any means without prior written consent, except by reviewer, who may quote br ief passages in a review, or provided for in the Copyright Act of 1976. Products and brand names mentione d in this doc[...]
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ii T ABLE OF C ONTENTS Introduction Product Over view ............................................................................................. 1 Scanner and A ccessori es ................................................................................. 2 Scanner Comp onents ......................................................................[...]
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iii T ABLE OF C ONTENTS IR Activation Range Normal ........................................................................................................ 22 Reduce d ..................................................................................................... 22 Troubleshootin g Guid e .....................................................[...]
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1 I NTRODUCTION The Fusion is a hand-held, om nidirectional bar code scanner with optional single-line scanning capab ilities. It utilizes the powerful Metrologic QuantumE scan engine to provide an out standing scan performance o n all standard 1D barcode symbologies, includi ng RSS. Designed for retail applicati ons, the Fusion includes additional[...]
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2 I NTRODUCTION Scanner and Accessories B ASIC K IT C OMPONENTS Part No. Description MS3780 Fusion Scanner 00-02099 MS3780 Installation and User’ s Guide * 00-02407 MetroSelect ® Confi guration Guide * * Guides also available for dow nload at www.metrologic.com. O PTIONAL A CCESSORIES Part No. Description AC to DC Power Transformer - Regulated 5[...]
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3 I NTRODUCTION Scanner and Accessories O PTIONAL A CCESSORIES Part No. Description 53-53213 x -N-3 USB Full Speed Cable, Locking Plus-Po wer™Type A 3 m (10 ft.) straight cord, short strain relief 53-53214 x -N-3 USB Full Speed Cable, Locking Plus-Po wer™Type A 5 m (17 ft.) straight cord, short strain relief This cable is for use with full spee[...]
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4 I NTRODUCTION Scanner Components Figure 1. Scanner Components I TEM N O . D ESCRIPTION 1 Red Output Window, Laser Aperture (See page 4 0) 2 Mode Select Button (See page 13) 3 Beeper (See page 15) 4 Blue LED, Single-Line Mode / Menu R eading (See page 15) 5 White LED (See page 15) 6 Blue LED, All Scan Lines On / Omnidirectional Rea ding (See page [...]
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5 I NTRODUCTION Caution and Serial Number Labels Figure 2. Caution and Serial Labels Stand Specifications Figure 3. Stand Specifications[...]
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6 Introduction Maintenance Smudges and dirt can interfere with the prop er scanning of a bar code. Therefore, the output windo w wi ll need occasional cleani ng. 1. Spray glass cleaner onto a lint free, non-abrasive cleaning cloth. 2. Gently wipe the scanner window. Cable Removal Disconnect the power supply fr om the PowerLink cable and turn off po[...]
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7 I NSTALLATION RS232 or Light Pen 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Connect the 9-pin female end of the PowerLink cable to the approp riate communication port on the host device. 4. Plug the external power supply int o the power jack on the PowerLink cable.[...]
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8 I NSTALLATION IBM 46xx or OCIA 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the MVC cable into the 10-pin socket on the MS3780. 3. For IBM: Connect the other end of the MVC cable to Port 9 of the host device. For OCIA: Connect the other end of the MVC cable to the appropriate communication port on the host device. 4. Turn on t[...]
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9 I NSTALLATION Keyboard Wedge 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Disconnect the keyboard from the host device. 4. Connect the “Y” end of the PowerLink cable to the keyboar d and the keyboard port on the host PC. If necessary use the male/female adapter c[...]
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10 I NSTALLATION Stand-Alone Keyboard 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. 3. Connect the other end of the PowerLink cable to the keyboard port on the host device. 4. Plug the external power supply int o the power jack on the PowerLink cable. Check the AC input re[...]
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11 Figure 11. I NSTALLATION Full Speed or Low Speed USB (Integrated) 1. Turn off the host device. 2. Plug the male 10-pin RJ45 end of the USB PowerLink cable into the 10-pin socket on the MS3780. 3. Plug the other end of the USB interface cable into the host device’s USB port. 4. Turn on the host device. As a default, the MS3780-38 leaves the fac[...]
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12 I NSTALLATION EAS Deactivation EAS D EACTIVATION SW1 and SW2 are the switch banks inside th e CheckPoint Device that set the deactivation range. The follo wing is a list of CheckPoint recommended s witch bank settings. CheckPoint Recommen ded Switch Ban k Settings SW1 & SW2 switches 1 and 6 set to ON All Fusion models equipp ed with EAS capa[...]
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13 S CANNER O PERATION The Scan Pattern Mode Select Button There are two configurable sc an pattern modes availab le with the MS3780. • The primary scan pattern mode is the default scan pattern active when the scanner starts. By default, the primar y scan pattern is se t to all-scan-lines for omnidirectional reading. • Pressing the scan pattern[...]
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14 S CANNER O PERATION How to Use CodeGate and the Manual Activation Mode For illustration purposes the unit’s scan pattern has been se t to single-line (menu rea ding) mode . C ODE G ATE M ANUAL A CTIVATION M ODE * * This feature is not a default setting. Refer to the MetroSelect Configuration Guide for instructions on enabling the Manual Activa[...]
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15 S CANNER O PERATION Audible Indicators When the MS3780 is in operation, it can prov ide audible feedback. T hese sounds indicate the status of the scanner. Eight settings are avai lable for the tone of the beep (normal, 6 alternate to nes and no tone). For instruction o n how to change the tone of the beeper, refer to the MetroSelect Configurati[...]
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16 S CANNER O PERATION Visual Indicators There are four LEDs located on the t op of the MS3780. When the sca nner is on, the flashing or constant il luminatio n of the LEDs indi cates the status of the current scan and the scanner. Figure 18. LED Indicators No LEDs The LEDs will not be illumi nated if the sca nner is not receiving po wer from the h[...]
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17 S CANNER O PERATION Failure Mode Indicators Both Blue LEDs Flashing with One Emitted Razzberry Tone This indicates that the scanner has experien ced a laser subsystem failure. Return the unit to a Metrologic authorized se rvice center for repair. Both Bl ue LEDs and the White LED are Flashing wi t h Tw o Emitted Raz zb e rr y Tones This indicate[...]
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18 S CANNER O PERATION Depth of Field Specifications* Normal Scan Zone Specifications are based o n a 0.33 mm (13 mil) bar code. Figure 19. Normal Depth of Field * All specifications are subj ect to change w ithout notice.[...]
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19 S CANNER O PERATION Depth of Field Specifications* Reduced Scan Zone Specifications are based o n a 0.33 mm (13 mil) bar code. Figure 20. Reduced Depth of Field * All specifications are subj ect to change w ithout notice.[...]
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20 S CANNER O PERATION Depth of Field by Bar Code Element Width* Normal Scan Zone M INIMUM B AR C ODE E LEMENT W IDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 21. Normal Scan Zone by Bar Code Element W idth * All specifications are subj ect to change w ithout notice.[...]
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21 S CANNER O PERATION Depth of Field by Bar Code Element Width* Reduced Scan Zone M INIMUM B AR C ODE E LEMENT W IDTH A B C D E F mm .13 .15 .19 .25 .33 .66 mils 5.2 5.7 7.5 10 13 26 Figure 22. Reduced Scan Zone by Bar Code Ele ment Width * All specifications are subj ect to change w ithout notice.[...]
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22 S CANNER O PERATION IR Activation Range* Normal Figure 23. Normal IR Activation Range Reduced Figure 24. Reduced IR Activation Range * All specifications are subject to change witho ut notice.[...]
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23 T ROUBLESHOOTING G UIDE The following guide is for reference purposes only. Contact a Metrologic representative at 1-800-ID-MET RO or 1- 800-436-3876 to preserve the l imited warranty terms on page 42. Symptoms Possible Cause(s) Solution All Interfaces The unit has no LEDs, beeper or motor spin. No power is being supplied to the scanner. Check t[...]
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24 T ROUBLESHOOTING G UIDE Symptoms Possible Cause(s) Solution All Interfaces The unit scans a bar code, but locks up after the first scan ( the white LED stays on ). The scanner is configured to support some form of host handshaking but is not receiving the signal. If the scanner is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that t[...]
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25 T ROUBLESHOOTING G UIDE Symptoms Possible Cause(s) Solution All Interfaces During power up the unit beeps 3 times. There is a non-volatile RAM failure. Contact a Metrologic service representative. During power up the unit razzes continuously. There is a RAM or ROM failure. Contact a Metrologic service representative. During power up the unit raz[...]
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26 T ROUBLESHOOTING G UIDE Symptoms Possible Cause(s) Solution RS232 Only The host is receiving data but the data does not look correct. The scanner and host may not be configured for the same interface. Check that the scanner and the host are configured for the same interface. Characters are being dropped. The intercharacter delay needs to be adde[...]
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27 D ESIGN S PECIFICATIONS MS3780 Operational Light Source: V isible L aser D iode (VLD) @ 650 nm Laser Power: 1.1 mW (Peak) Normal Depth of Field: 25 mm - 280 mm (1”- 11”) Reduced Depth of Field: 25 mm - 150 mm (1”- 6”) 0.33 mm (13 mil) bar code Omni Scan Scan Speed: 1333 scan lines per second No. of Scan Lines: 20 Single-Line Scan Speed: [...]
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28 D ESIGN S PECIFICATIONS MS3780 Electrical Voltage Supply: 5VDC ± 0.25V Operating Power: 1.375 W Standby Power: 1.0 W Operating Current: 275 mA typical at 5VDC Standby Current: 200 mA typical at 5VDC DC Transformers: Class II; 5.2VDC @ 650 mA Laser Class 1: IEC 60825-1:1993+A1:1997+A2:2001 EN 60825-1:1994+A11:1996+A2:2001 EMC: FCC, ICES-003 &[...]
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29 A PPLICATIONS AND P ROTOCOLS The model number on each scann er includes the scanner number a nd factory default communications proto col. S CANNER V ERSION I DENTIFIER I NTERFACE 9 OCIA and RS232 Transmit/Receive 11 IBM 46xx and Full RS232 38 RS232 Low Speed USB *, Keyboard Emulation or USB Serial Emulati on Mode 40 Full Speed USB 41 RS232/Light[...]
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30 D EFAULT S ETTINGS - C OMMUNICATION P ARAMETERS Many functions of the scanner can be "config u red" - that is enabled or disabled. The scanner is shipped from the factor y c onfigured to a set of default conditions. The default parameter of the scanner has an asterisk ( * ) in the charts on the following pages. If an asterisk is not in[...]
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31 D EFAULT S ETTINGS - C OMMUNICATION P ARAMETERS P ARAMETER D EFAULT OCIA USB RS232* L IGHT P EN IBM 46XX KBW Expanded ID “]e0” * RSS Limited Enable RSS Limited ID “]e0” * RSS Limited App ID “01” * RSS Limited Check Digit * [...]
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32 D EFAULT S ETTINGS - C OMMUNICATION P ARAMETERS P ARAMETER D EFAULT OCIA USB RS232* L IGHT P EN IBM 46XX KBW Transmit UPC-A Check Digit * Transmit UPC-E Check Digit Expand UPC-E Convert UPC-A to EAN-13 Transmit Lead Zero on UPC-E Conve[...]
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33 D EFAULT S ETTINGS - C OMMUNICATION P ARAMETERS P ARAMETER D EFAULT OCIA USB RS232* L IGHT P EN IBM 46XX KBW Nixdorf ID LRC Enabled UPC Prefix UPC Suffix Transmit AIM ID Characters STX Prefix ETX Suffix Carriage Return * Line Feed - disable d by defau[...]
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34 D EFAULT S ETTINGS - C OMMUNICATION P ARAMETERS P ARAMETER D EFAULT OCIA USB RS232* L IGHT P EN IBM 46XX KBW Supplements are not Required * Two Digit Redundancy * Five Digit Redundancy 100 msec to Find Supplement Programmable in 100msec steps (MAX 800 msec) * [...]
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35 U PGRADING THE F LASH ROM F IRMWARE The MetroSet2 program is a functional c omponent of Metrologic’s ne w line of Flash- based scanners. T his program allo ws the user of a Metrologic scanner to quickly upgrade to a ne w or custom version of firmware. It requires the use of a personal computer runnin g Windows ® 95 or greater and the use of a[...]
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36 S CANNER AND C ABLE T ERMINATIONS Scanner Pinout Connections The MS3780 scanner interfaces terminate to a 10-pi n modular socket. The serial # label indic ates the interface enabled when the scanner is shipped from the factory. Figure 25. Keyboard Wedge and Stand-Alone Keyboard MS3780- 47 RS232 and Light Pen Emulation MS3780- 41 Pin Function Pin[...]
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37 S CANNER AND C ABLE T ERMINATIONS Figure 26. MS3780- 11 IBM 468X/469 X MS3780- 9 OCIA Pin Function Pin Function 1 Ground 1 Ground 2 RS232 Transmit Output 2 RS232 Transmit Output 3 RS232 Receiv e Input 3 RS232 Rece ive Input 4 RTS Output 4 RDATA 5 CTS Input 5 RDATA Return 6 DTR Input 6 Clock In 7 IBM B-Transmit 7 Clock Out 8 IBM A+ Receive 8 Cloc[...]
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39 S CANNER AND C ABLE T ERMINATIONS Cable Connector Configurations (Host End) Keyboard Wedge Po werLink Cable 53-53002x-3 Pin Function 1 Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 +5 Volts DC 5-Pin DIN, Female Pin Function 1 PC Data 2 No Connect 3 Power Ground 4 +5 Volts DC 5 PC Clock 6 No Connect 6-Pin DIN, Male Metrologic will [...]
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40 L ASER AND P RODUCT S AFET Y Caution Use of controls or adjustments or performanc e of procedures othe r than those specified herein may result in hazardous laser light ex posure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunction[...]
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41 L ASER AND P RODUCT S AFET Y Notices This equipment has been tested and found to comply with limits for a Class A digital device, pursuant to part 15 of the FCC Rules. T hese limits are designed to provide reasona ble protection against harmful interference when the equipment is operated in a comme rcial environment. This equipment generates, us[...]
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38 S CANNER AND C ABLE T ERMINATIONS Cable Connector Configurations (Host End) RS232 PowerLink Cable 5 3-53000-3 Pin Function 1 Shield Ground 2 RS232 Transmit Output 3 RS232 Receiv e Input 4 DTR Input/Light Pen Source 5 Power/Signal Ground 6 Light Pen Data 7 CTS Input 8 RTS Output 9 +5VDC USB Power/Communication Cable 53-53213x-N-3, 53-530 214x-N-3[...]
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42 L IMITED W ARRANTY The MS3780 Fusion ™ sca nners are manufa c tured by Metrologic a t its Blackwood, New Jersey, U.S.A. facility. The MS378 0 Fusion scanners have a five (5) y ear limited warranty from the date of manufacture . Metrologic warrants and repre sents that all MS378 0 Fusion scanners are free of all defects in material, workmanship[...]
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43 P ATENTS Patent Information This METROLOGIC product may be covered by one or more of the following U.S. Patents: U.S. Patent No.; 5,216,232; 5,260,553; 5,340,971; 5,340,973; 5,424,525; 5,468,9 51; 5,484,992; 5,525,789; 5,528,024; 5,557,093; 5,591,953; 5,616,908; 5,627,359; 5,637,852; 5,661,292; 5,767,501; 5,777,315; 5,789,730; 5,789,731; 5,796,0[...]
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44 I NDEX A AC ....................................... 2, 7–11 Accessories ............................... 2, 3 Adapter .......................................... 9 Audible Indicator .. 15–17, 23–26, 35 B Bar Code ............. 15–17, 23–26, 27 Bar Widt h..................................... 27 Beep .............. 15, 16, 17, 23–26, 35 [...]
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45 I NDEX Light S ource ................................ 27 M Maintenanc e .................................. 6 Manual............................... 2, 15, 29 MetroSet 2 .................................... 35 Mode of Operation Button ...................................... 14 Primary .............................. 13–14 Secondar y ..............[...]
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N OTES[...]
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April 2006 Printed in the USA 00 - 02269B[...]