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Table of contents for the manual
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Page 1
34003602EN/AB - Page 1 Installation manual PowerServices TM T elPac www .mgeups.com MGE UPS SYSTEMS T H E U N I N T E R R U P T I B L E P O W E R P R O V I D E R Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T - Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T -[...]
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Page 2
Page 2 - 34003602EN/AB[...]
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Page 3
34003602EN/AB - Page 3 Introduction Thank you for selecting an MGE UPS SYSTEMS product to protect your electrical equipment. PowerServices TelPac has been designed with the utmost care. It comes in 2 versions: card (ref. 66096) or external (ref. 66097 or 66098). The card version can be installed by the customer or by an MGE UPS SYSTEMS After Sales [...]
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Page 4
Page 4 - 34003602EN/AB Foreword EMC compatibility The PowerServices TelPac card and external versions comply with the following standards, on condition that they are installed and used in compliance with their intended use and manufacturer’s instructions: ◗ Safety standards for IT equipment: EN 60950/A11 (1998). ◗ EMC: EN 61000-6-2 (1999), EN[...]
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Page 5
34003602EN/AB - Page 5 Foreword Modem compatibility and supported countries The modem integrated in the PowerServices TelPac card is compatible with European standard CTR21 (01.98) in accordance with Council Decision 98/482/EC. Australia Austria Belgium Brazil Bulgaria Canada China Czechoslovakia Denmark Finland France Germany Greece Hong Kong Hung[...]
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Page 6
Page 6 - 34003602EN/AB Information and advice. Visual indication. Action. Important instructions that must always be followed. Pictogram symbols UPS : U ninterruptible P ower S ystem. The conventions used to represent indicator lights in the illustrations are as follows: Indicator off. Indicator on. Flashing Indicator. Foreword[...]
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Page 7
34003602EN/AB - Page 7 1. Presentation 1.1 Unpacking and checking the contents .......................................................................................................... 9 1.2 Overview .....................................................................................................................................................[...]
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Page 8
Page 8 - 34003602EN/AB Contents 3. Maintenance 3.1 Cable diagrams ............................................................................................................................................... 30 Serial cable diagrams (ref. 34003618) ...................................................................................................[...]
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Page 9
34003602EN/AB - Page 9 1. Presentation 1.1 Unpacking and checking the contents Content of the card version A: PowerServices TelPac communication card. B: cover plate specifically designed for Galaxy PW UPS s . C: 5m telephone cable equipped with RJ11 plugs. D: 2.5m serial communication cable used for configuration and maintenance operations. E: 3 w[...]
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Page 10
Page 10 - 34003602EN/AB Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T - 4 x Digital inputs DC 5V 1. Presentation 1.2 Overview Power supply connector (external unit). Dip-switch to configure the RS485 link. Extension port to connect the 4 additional contact inputs. Shielding configuration jumper. RS232 serial port for con[...]
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Page 11
34003602EN/AB - Page 11 1. Presentation 1.3 Functions PowerServices TelPac enables connection of one or more products to the MGE UPS SYSTEMS Teleservice centre via an analogue telephone line. Several MGE UPS SYSTEMS products can be connected via a JBUS / RS485 connection. Connection of other equipment not supplied by MGE UPS SYSTEMS is possible via[...]
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Page 12
Page 12 - 34003602EN/AB 1. Presentation 1.4 T echnical data sheet Functions RS232 Port RS485 Port Modem Contact inputs Power supply (external version) Characteristics/Default values ◗ 9600 ◗ 8 ◗ 1 ◗ None ◗ 1200, 8, 1 ◗ None ◗ 2 wires ◗ Master ◗ With ◗ Without ◗ 0.08 - 0.6 mm 2 (28/20 AWG) ◗ V.34/33.6 kbps ◗ Error correctio[...]
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Page 13
34003602EN/AB - Page 13 1. Presentation Green UPS indicator 10 Card version 1.5 Indicator lights External version Red CD indicator 9 Card version External version Self tests Card fault Waiting for UPS communication Exchanging data with UPS UPS communication fault Card fault Waiting for UPS communication Exchanging data with UPS Modem connected Mode[...]
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Page 14
Page 14 - 34003602EN/AB 2. Installation 2.1 Procedure 1 - Install the PowerServices TelPac kit using the present manual. 2 - Fill in the information form. 3 - Send the form to your Teleservice centre (by Fax or Internet). 4 - Your centre will activate this service. 5 - You receive an acknowledgement of receipt. The information form must be sent bac[...]
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Page 15
34003602EN/AB - Page 15 2. Installation 2.3 The various installation types Remote monitoring One UPS Several UPSs or products Installation type Single-unit Multi-unit UPS connected to the telephone line Galaxy PW Galaxy 3000 Pulsar/Comet EX treme /EX RT Galaxy Comet S31 Others Galaxy PW Galaxy 3000 Pulsar/Comet EX treme /EX RT Galaxy Comet S31 Othe[...]
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Page 16
Page 16 - 34003602EN/AB 2. Installation 2.4 Recommendations To ensure continuous remote monitoring of your equipment, the unit must remain permanently connected to the telephone network once installed. Regular checks should be made to ensure that it is working properly via the indicator light on the front of the card or external unit (see section 1[...]
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Page 17
34003602EN/AB - Page 17 2. Installation Galaxy PW Galaxy 3000 Galaxy Pulsar / Comet EX treme Comet EX RT Comet EXtreme Comet S31 ! ! f a u l t ATTENTION : Onduleur sous Teleservice WARNING: UPS under Teleservice MGE UPS SYSTEMS Ne pas mettre hors tension sans avoir au préalable déconnecté la ligne téléphonique Do not switch off without first d[...]
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Page 18
Page 18 - 34003602EN/AB 2. Installation 2.6 Setting up the RS485 link General For UPS s equipped with the PowerServices TelPac external version (see table section 2.3 "The various installation types"), communication between the UPS and the external unit is achieved via a RS485 link in 2-wire mode. The link works using the master-slave mod[...]
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Page 19
34003602EN/AB - Page 19 2. Installation Impedance matching and bias settings If a specific adjustment is required on the RS485 link, see the settings on DIP switch SA1: Switch number 1 2 3 4 Function T+ to R+ connection T- to R- connection T+ 0V bias R+ R- impedance matching Switch number 5 6 7 8 Function R+ 0V bias T- +5V bias T+ T - impedance mat[...]
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Page 20
Page 20 - 34003602EN/AB Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T - 2 1 3 2 1 3 2. Installation Configuring the shielding terminal When electrical measurements are to be made on the RS485 link, it is possible to configure the shielding terminal of terminal block 7 as a "0V" terminal. The holes above each te[...]
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Page 21
34003602EN/AB - Page 21 2. Installation Configuring the RS485 card for Comet XM1 XM2 JOJO 6761294 ON OFF XM5 XM3 XM4 The settings proposed below comply with the recommended configuration (see section "Single-unit type installation"). They must be made before installing and commissioning the PowerServices TelPac external unit. The slave nu[...]
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Page 22
Page 22 - 34003602EN/AB 2. Installation Configuring the RAUZ card for Galaxy The settings proposed below comply with the recommended configuration (see section "Single-unit type installation"). They must be made before installing and commissioning the PowerServices TelPac external unit. The serial link format and the slave number should b[...]
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Page 23
34003602EN/AB - Page 23 Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T- < 4m Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T- U-Talk Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T- 2. Installation 2.7 Installing the PowerServices T elPac card N.B. : For Galaxy PW UPS[...]
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Page 24
Page 24 - 34003602EN/AB < 4m < 1m 2. Installation 2.8 Installation of the PowerServices TelPac external unit for Comet UPSs For this installation it is necessary to de-energise the UPS . The various PowerServices TelPac components do not present an electrocution hazard for the installer. It is necessary to initially check: ◗ That the UPS is[...]
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Page 25
34003602EN/AB - Page 25 300 mm < 1m < 4m 2. Installation Comet S31 15/20KVA Checking the indicator light (see section 1.5 "Indicator lights") ◗ Put the UPS back into operation. ◗ Check the status of the UPS green indicator light 10 : - on steady for 5s (status 1 in the table), - then regular flashing every second (status 3 in th[...]
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Page 26
Page 26 - 34003602EN/AB XR11 1 2 4 XR11 2. Installation Installation, connections 1 - Open the doors giving access to the switch handles, 2 - Carry out the UPS shut-down procedure and remove the three protective panels, 3 - Check: ◗ that the UPS is equipped with at least one GTCZ communication card 17 and one RAUZ card 18 . ◗ that a protected a[...]
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Page 27
34003602EN/AB - Page 27 < 3m 2. Installation 8 - Clean the planned location for the external unit using the cleaning kit provided (see figure). 9 - Remove the adhesive protection from under the external unit. 10 - Place the unit as shown. 11 - Press down hard for 10 seconds to fix the adhesive. 12 - Connect the power supply cord 20 to the back o[...]
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Page 28
Page 28 - 34003602EN/AB A B 5V U-T alk Settings JBUS / RS485 PowerServices TelPac UPS CD Phone A 5V B R+ R- T+ T- < 10m 2. Installation 2.10 Connecting contact type inputs Contact type inputs enable the connection of equipment without RS485 / JBUS links or equipment that is unknown to PowerServices TelPac . By default, closing of a contact cause[...]
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Page 29
34003602EN/AB - Page 29 2. Installation PowerServices TelPac external unit (2 inputs + 4 extensions) Four similar inputs C, D, E, F are available inside the external unit on terminal block XM13. To connect contacts to these four inputs, proceed as follows: ◗ Remove the cover (partly unscrew the screws and pivot the cover). ◗ Remove the card fro[...]
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Page 30
Page 30 - 34003602EN/AB 3. Maintenance 3.1 Cable diagrams Serial cable (ref. 34003618) Modem cable (ref. 34003729) Comet link cable (ref. 34003747) red black brown brown red black DB9 female connector DB9/RJ9 cable (2.5 m) RJ9 male connector 4 1 DB9 female connector RJ9 male connector 2 3 4 5 6 7 8 4 3 2 1 9 1 RJ45 male connector RJ45/RJ1 1 cable ([...]