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The rules should oblige the seller to give the purchaser an operating instrucion of MGE UPS Systems EX 1000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of MGE UPS Systems EX 1000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of MGE UPS Systems EX 1000 should contain:
- informations concerning technical data of MGE UPS Systems EX 1000
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of MGE UPS Systems EX 1000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of MGE UPS Systems EX 1000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the MGE UPS Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of MGE UPS Systems EX 1000.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
51031604EN/AA - Page 1 Installation and user manual Pulsar EX 700 / 1000 / 1500[...]
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Page 2
Page 2 - 51031604EN/AA Introduction Thank you for selecting an MGE UPS SYSTEMS product to protect your electrical equipment. The Pulsar EX range has been designed with the utmost care. We recommend that you take the time to read this manual to take full advantage of the many features of your UPS. MGE UPS SYSTEMS pays great attention to the environm[...]
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Page 3
51031604EN/AA - Page 3 Safety Safety of persons Safety rules A UPS has its own internal power source (the battery). Consequently, the power outlets may be energised even if the UPS is disconnected from the AC-power source. Dangerous voltage levels are present within the UPS. It should be opened exclusively by qualified service personnel. The UPS mu[...]
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Page 4
Page 4 - 51031604EN/AA Foreword Using this document Important instructions that must always be followed. Information, advice, help. Visual indication. Action. Audio indication. In the illustrations on the following pages, the symbols below are used: LED off. LED on. LED flashing. Information may be found primarily by consulting: ◗ the contents, ?[...]
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Page 5
51031604EN/AA - Page 5 Contents 1. Presentation 1.1 Pulsar EX range ............................................................................................................. ............. 7 T ower model .................................................................................................................................... 7 Rack mod[...]
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Page 6
Page 6 - 51031604EN/AA Contents 3.4 Personalisation (optional) ........................................................................................................... 19 Function ....................................................................................................................... ................. 19 "ON / OFF conditions&[...]
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Page 7
51031604EN/AA - Page 7 1. Presentation 1.1 Pulsar EX range Tower model Rack model EX 700 / EX 1000 EX 1500 EX 700 EX 1000 EX 1500 Dimensions in mm (H x W x D) 235.5 x 145 x 400 235.5 x 145 x 505 Weight in kg 10 12 15 EX 700 Rack EX 1000 Rack EX 1500 Rack EX 700 Rack EX 1000 Rack EX 1500 Rack Dimensions in mm (H x W x D) 88 (2U) x 482.6 x 430 88 (2U[...]
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Page 8
Page 8 - 51031604EN/AA 1 2 RS232 USB 1 2 RS232 USB 5 1. Presentation 1.2 Back Pulsar EX 1500 Pulsar EX 700 / Pulsar EX 1000 slot for communications-card option. RS232 communications port. USB communications port. four outlets for direct connection of protected equipment. connector for automatic detection of an additional battery module. input circu[...]
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Page 9
51031604EN/AA - Page 9 1 2 RS232 USB 1. Presentation Pulsar EX 700 Rack / Pulsar EX 1000 Rack / Pulsar EX 1500 Rack 7 6 1 4 11 8 3 9 10 Rack model slot for communications-card option. RS232 communications port. USB communications port. four outlets for direct connection of protected equipment. connector for automatic detection of an additional batt[...]
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Page 10
Page 10 - 51031604EN/AA 100% 80% 50% 20% test % % 1 2 by-pass 1.3 Control panel Alarms UPS overload. electronics fault. battery fault. hold down to display percent load: - lamp test or buzzer OFF. - forced transfer to bypass and back by pressing button 3 times in less than 5 seconds. status of programmable outlet 1: operation on bypass (no backup p[...]
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Page 11
51031604EN/AA - Page 11 2. Installation 2.1 Unpacking and checks two cords for connection of the protected equipment. RS 232 communications cable. USB communications cable. "UPS Driver" diskette for UPS personalisation. "Solution Pac" CD ROM. documentation. 27 28 29 25 24 25 26 27 28 Tower model 26 24 29[...]
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Page 12
Page 12 - 51031604EN/AA 2. Installation 27 28 30 24 Rack model 24 29 EX1000 Rack ␣ 24 two cords for connection of the protected equipment. ␣ 25 RS 232 communications cable. ␣ 26 USB communications cable. ␣ 27 "UPS Driver" diskette for UPS personalisation. ␣ 28 "Solution Pac" CD ROM. ␣ 29 documentation. ␣ 30 telesco[...]
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Page 13
51031604EN/AA - Page 13 2.2 Installation of the rack version 2. Installation Rack mounting diagram with rails. The rails and the necessary mounting hardware are supplied by MGE UPS SYSTEMS. 1 2 3 3 3 3 4 EX1000 Rack[...]
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Page 14
Page 14 - 51031604EN/AA 2. Installation 2.3 Connection to the RS 232 or USB communications port (optional) 1 - Connect the RS 232 25 or USB 26 communications cable to the serial port or the USB port on the computer. 2 - Connect the other end of the communications cable 25 or 26 to the RS 232 2 or USB 3 communications port on the UPS. The UPS can no[...]
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Page 15
51031604EN/AA - Page 15 1 2 U-Talk USB 2.4 Installation of the communications-card option It is not necessary to shut down the UPS to install the communications card: 1 - Remove the slot 1 cover secured by two screws. 2 - Insert the card in the slot. 3 - Secure the card with the two screws. Tower model Rack model Slot for the communications-card op[...]
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Page 16
Page 16 - 51031604EN/AA 1 2 ? p r e s s r e s e t 24 7 4 11 2. Installation 2.5 Connections Check that the indications on the rating plate on the back of the UPS correspond to your AC-power system and to the actual electrical consumption of all the equipment to be connected to the UPS. 1 - Remove the power cord supplying the equipment to be protect[...]
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Page 17
51031604EN/AB - Page 17 3. Operation 3.1 Start-up 100% 80% 50% 20% test % % 1 2 bypass The protected equipment connected to the UPS can be energised, whether AC input power is available or not. 12 13 14 23 Caution: the AC input power source must be present when energising for the first time. Press the ON / OFF button 23 . The buzzer beeps and all t[...]
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Page 18
Page 18 - 51031604EN/AB 3. Operation 3.3 Operation on battery power (following failur e of AC input power) 1 2 bypass 1 2 bypass test % 1 2 bypass 22 Transfer to battery power The AC-power source is outside tolerances, LED 23 is ON, the buzzer beeps three times. The equipment connected to the UPS is supplied by the battery. Threshold for the low-ba[...]
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Page 19
51031604EN/AB - Page 19 3. Operation 3.4 Personalisation (optional) Function Personalisable function Automatic start Cold start (battery power) Forced shutdown Sleep mode UPS ON / OFF via software Default setting Enabled Enabled Enabled Disabled Enabled Personalisation parameters can be set and modified using the "UPS Driver" software ins[...]
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Page 20
Page 20 - 51031604EN/AB 3. Operation bypass Personalisable function Rated UPS voltage Rated UPS frequency UPS tolerance for AC-power source frequency Overload alarm threshold UPS restart following short-circuit Default setting 230 V F = 50 Hz F ± 5% 1 10% Disabled Options 200 V - 210 V - 220 V - 240 V 60 Hz F ± 1% to ± 10%, in 1% steps 0 to 1 10[...]
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Page 21
51031604EN/AB - Page 21 4. Maintenance 4.1 T roubleshooting Indication LED 12 flashes and the buzzer beeps. LED 14 flashes. The yellow LED ␣ 15 flashes, the red indicator light 10 behind the UPS comes on and the buzzer sounds continuously . Signification UPS overload. Overload is too long or too high. ◗ If AC power is present and within toleran[...]
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Page 22
Page 22 - 51031604EN/AB Troubleshooting requiring MGE UPS SYSTEMS after-sales support Indication LED 13 flashes and the buzzer sounds continuously. Signification UPS electronics have detected a UPS fault. Depending on the UPS personalisation parameters (see section 3.4), there are two possibilities: ◗ the equipment connected to the UPS continues [...]
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Page 23
51031604EN/AB - Page 23 A B A F G C D E 4.2 Replacement of the battery module 4. Maintenance Removal of battery module A - Press to open door. B - Slide the door open and remove it. C D E - Procedure to remove the protective cover. F - Disconnect the battery module. G - Remove the battery module. Tower model Safety rules: Batteries constitute a dan[...]
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Page 24
Page 24 - 51031604EN/AB E F 4. Maintenance B A Rack model Removal of battery module A - Remove the two screws securing the door. B - Slide the door open and remove it. C - Unscrew the bar that holds the battery module in place. D - Remove the bar. E - Disconnect the battery module. F - Remove the battery module. Reinstallation of the battery module[...]
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Page 25
51031604EN/AB - Page 25 5. Environment This product has been designed to respect the environment: It does not contain CFCs or HCFCs. UPS recycling at the end of service life: MGE UPS SYSTEMS undertakes to recycle, by certified companies and in compliance with all applicable regulations, all UPS products recovered at the end of their service life (c[...]
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Page 26
Page 26 - 51031604EN/AB 6. Appendices 6.1 T echnical characteristics Operating conditions Relative humidity: 20 to 90% without condensation. Temperature: 0 to 40 ° C. Simplified diagram[...]
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Page 27
51031604EN/AB - Page 27 6. Appendices 6.2 Glossary Authorised voltage range for Upper and lower voltage thresholds within which the UPS can operate on the automatic transfer to bypass if fault or bypass in the event of a UPS fault or overload. overload Automatic bypass Automatic switch controlled by the UPS, used to connect the equipment directly t[...]
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Page 28
Page 28 - 51031604EN/AB 6. Appendices 6.3 Index A AC power Failure .................................................................... 18 Frequency tolerance ............................................... 20 Return ..................................................................... 18 Automatic start ............................................[...]