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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of MGE UPS Systems EX30Rack, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of MGE UPS Systems EX30Rack should contain:
- informations concerning technical data of MGE UPS Systems EX30Rack
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of MGE UPS Systems EX30Rack alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of MGE UPS Systems EX30Rack, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the MGE UPS Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of MGE UPS Systems EX30Rack.
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Table of contents for the manual
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Page 1
User Manual Pulsar TM EX20 Rac k / EX30 Rac k ! … – + – + … … … … % % www.mgeups.com[...]
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Page 2
Thank you f or purchasing the EX Rack Uninterruptible P o wer Supply . The EX Rack has been designed to provide man y years of trouble-free operation. Please re view the manual which has been prepared to provide you with all the necessary information concerning the installation and use of your EX Rack . For service call 1-800-523-0142. Sincerely , [...]
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Page 3
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 i IMPOR T ANT SAFETY INSTR UCTIONS SA VE THESE INSTR UCTIONS This manual contains important instructions for Models EX20Rack / EX30Rack / EXB20/30 that should be followed during installation and maintenance of the UPS batteries. c This equipment can be operated by any individual, with no previous traini[...]
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Page 4
ii Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS introduction In critical situations, count on MGE UPS SYSTEMS Pulsar EX20 Rack and EX30 Rack uninterruptible power supplies (UPS). Their protection keeps your data intact and accessible. Pulsar EX20 Rack and EX30 Rack UPSs ensure top quality power around the clock, and continue operations during powe[...]
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Page 5
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 iii c Bar graph continuously indicates the battery charge level or the critical load power level; c Pulsar EX20 Rack and EX30 Rack are environment friendly: all components are recyclable and an electronic power-saver device reduces power consumption if the UPS is not active for a period exceeding 5 minu[...]
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Page 6
iv Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS software supplied with Pulsar EX20 Rack and EX30 Rack To meet the different operating environments of your UPS, Pulsar EX Rack includes 2 MGE UPS SYSTEMS software programs: c EX-Driver software for Windows c Network based Solution-Pac TM power management software EX-Driver for Windows EX Driver for W[...]
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Page 7
Pulsar EX20 Rac k / EX30 Rac k / EXB20/30 presentation general contents Pulsar presentation ............................................................................................................................. 3 getting started / operation ......................................................................................................[...]
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Page 8
Pulsar EX Rack : 86-153500-00 7b 5 7a 9 12 11 10 7c 6 13 8 7a Pulsar EX Rack : 86-153500-00 3 MGE UPS SYSTEMS 4 MGE UPS SYSTEMS Pulsar EX20 Rack / EX30 Rack front view Pulsar EX20 Rack rear view 1d 1b 1c 1f 1e 1a 2 3 ! … – + – + … … … … % %[...]
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Page 9
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 5 Pulsar EX30 Rack rear view 9 8 12 11 10 7c 7b 5 6 13 7a[...]
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Page 10
6 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS Pulsar EXB20/30 Extended Battery (See options for battery extension module on page iii.) rear view 18 CIRCUIT BREAKER 120Vdc/40A 19 23 Volt: 96Vdc == 20A Volt: 96Vdc == 20A 22 20 21 MGE UPS SYSTEMS ATTN: CUST OMER SUPPORT SERVICES 1660 SCENIC A VENUE COSTA MESA, CA 92626 PLACE STAMP HERE 14 17 The ind[...]
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Page 11
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 7 key to diagrams 2 "function" button: switches off audio warning device or measures load charge percentage (if utility power present), 3 "ON/OFF" switch: button pushed in: ON button not pushed in: OFF, 5 attached input cord , 6 input circuit breaker: 20A/125V for Pulsar EX20 Rack , [...]
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Page 12
8 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS technical data – + a c output power: v Pulsar EX20 Rack : 2000VA/1400W v Pulsar EX30 Rack : 3000VA/2100W c input voltage: v voltage (V): a 90V to 138V single phase ( 70V to 138V at 1/3 Power, 80V to 138V at 2/3 Power) v frequency (F): 47Hz to 53Hz or 57Hz to 63Hz c battery: v type : maintenance free[...]
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Page 13
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 9 Pulsar EX20 Rack battery back-up time Pulsar EX30 Rack battery back-up time 3000 V A 1500 V A 750 V A t (hours) Pulsar EX30 Rack alone Pulsar EX30 Rack + 1 Pulsar EXB20/30 Pulsar EX30 Rack + 2 Pulsar EXB20/30 0 1 2 3 4 5 2000 V A 1500 V A 1000 V A 500 V A t (hours) Pulsar EX20 Rack alone Pulsar EX20 R[...]
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Page 14
10 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS[...]
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Page 15
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 11 contents getting started .................................................................................................................. 12 location ...................................................................................................................................... 12 preliminary[...]
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Page 16
12 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS getting started location c observe the safety rules indicated at the beginning of this document. preliminary checks c check that the "on/off" button " " on the front is not pushed in; c check that rating shown on the rating label corresponds to the input voltage specification and [...]
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Page 17
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 13 communication c the U-Talk communication port, at the rear of the Pulsar , delivers information in the form of an RS232 series link supported by the communication protocol exclusive to MGE UPS SYSTEMS. The Solution-Pac TM programs use the data made available by this protocol. option 1 c status inform[...]
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Page 18
14 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS operation starting up with utility power present 17 s 7 s 5 s 0 s several beeps UPS is on utility power 1 s beep output off output off normal operation indicator lights test press button "on/off" : automatic sequence: your load is supported by the battery device and battery test indicating [...]
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Page 19
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 15 starting up with out utility power 17 s 7 s 5 s 0 s several beeps 1 s beep output off output off normal operation on battery indicator lights test press "on/off" button: automatic sequence: your load is supported by the battery UPS is on utility power device and battery test indicating the [...]
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Page 20
16 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS operation on battery no utility power your load is supplied by the utility power (on line) indicating the load charge percentage: here 50% At whatever point the utility power returns, Pulsar switches to normal operation: return of utility power load charge percentage Note 1: The "function" [...]
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Page 21
MGE UPS SYSTEMS Pulsar EX Rack : 86-153500-00 17 overload utility power present 1 beep every second automatic load transfer to bypass operating anomalies device fault v v v v v automatic load transfer to bypass, v v v v v switch off Pulsar (release "on/off" button), disconnect from the wall socket (check input cord), and check that Pulsar[...]
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Page 22
18 Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS[...]
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Page 23
Pulsar EX Rack : 86-153500-00 MGE UPS SYSTEMS service and factory repair - call 1 - 800 - 523 - 0142 c direct questions about the operation, repair, or servicing of this equipment to MGE UPS SYSTEMS, Inc. Customer Support Services. Include the part number, and serial number of the unit in any correspondence. Should you require factory service, cont[...]
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Page 24
Postal address: 1660 Scenic Avenue Costa Mesa, CA 92626 714-557-1636 MGE UPS SYSTEMS, Inc. www.mgeups.com 86-153500-00[...]