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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Miele 06 020 370, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Miele 06 020 370 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Miele 06 020 370. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Miele 06 020 370 should contain:
- informations concerning technical data of Miele 06 020 370
- name of the manufacturer and a year of construction of the Miele 06 020 370 item
- rules of operation, control and maintenance of the Miele 06 020 370 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Miele 06 020 370 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Miele 06 020 370, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Miele service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Miele 06 020 370.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Miele 06 020 370 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operating instructions f or W ashing machine W 308 T o avoid the risk of accidents or damage to the machine it is essential to read these operating instructions before it is installed or used for the first time. G M.-Nr . 06 020 370[...]
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Page 2
Disposal of the packing material The transport and protective packing has been selected from materials which are envir onmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suf focation! Rather than just thr[...]
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Page 3
Caring for our en vironment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 W arning a[...]
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Page 4
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 W ater softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 W ashing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 5
Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 6
Read the operating instructions be - fore using this machine for the first time. They contain important infor - mation about the safety , use and maintenance of the machine. This way you will avoid the risk of acci - dents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the co[...]
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Page 7
This machine must only be connected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose regularly for signs of wear and tear . Change in good time to avoid the risk of leaks and subsequent damage. Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitt[...]
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Page 8
If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however , you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. If in doubt, contact the Miele Customer Ser - vice Dept. or your Miele Dealer . T extiles which have[...]
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Page 9
Special programmes – Programme for hand-washable fabrics (Silks / ) Hand-washable fabrics which crease easily but do not contain wool can be washed in the Silks / programme (30°C temperature only). – Programme for hand-washable fabrics (Woollens / ) Hand-washable or machine-washable wool or wool blend fabrics can be washed in the Woollens / pr[...]
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Page 10
Future updates (PC) The indicator or check light marked PC allows a service engineer to update your machine in future years. When, for example, new programmes are developed or new fabrics ar e introduced, a service engineer will be able to modify existing programme cycles accordingly . Miele will provide information when such possibilities become a[...]
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Page 11
Control panel a Start button starts the wash programme b Additional option b uttons Additional options can be added to the basic programme. Use the top button to select either the Short , the Pre-wash or the Soak option. Use the lower button to select the W ater plus option. Indicator light on = option selected Indicator light off = option not sele[...]
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Page 12
Important control panel features Programme selector The programme selector is used to set the basic wash programme and the temperature for that pr ogramme. Additional option b uttons Additional options can be added to the basic programme. Use the top button to select either the Short , the Pre-wash or the Soak option. Use the lower button to select[...]
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Page 13
Before using the machine for the first time ensure that it is corr ectly installed and connected. See the relevant section under "Installation". Also check that the fluff filter is securely tightened. Otherwise ther e is a risk of water leakage during use. For safety reasons spinning is not possible until the machine has been prepar ed fo[...]
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Page 14
– W ater consumption and energy usage are determined by the size of the load. Load to the maximum recommended for the pr ogramme selected. – T o save energy wash normally and lightly soiled laundry at lower temperatures. The 95°C Cottons programme is pr obably only needed in exceptional circumstances, e.g. for oil based stains or where a very [...]
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Page 15
Brief instructions Please note: T o help familiarise yourself with how to use your washing machine please read the sections "Before washing", "Selecting a programme" and "At the end of a programme" in detail. A Sort the laundr y into colours and fabric types Selecting a programme: B Switch on the washing machine C Open[...]
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Page 16
Programme c har t Cottons 30°C to 95°C 9ö876 Fabric Cottons and linen fabrics, e.g. bed linen, table linen, towelling, jeans, underwear , T -shirts, nappies. Additional options Short, Pre-wash, Soak, W ater plus Notes – Only use the Cottons 95°C programme for heavily soiled and incontinent laundry . – For heavily soiled laundry and/or soili[...]
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Page 17
Delicates cold to 40°C 21 Fabric For delicate garments made of synthetic fibres, mixed fibres and for easy care cotton shirts and blouses. Curtains, including net cur tains, specified as machine-washable by the manufacturer . Additional options Shor t, Pre-wash, Soak Notes – Laundry remains relatively cr ease-free for easier ir oning. – Dust i[...]
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Page 18
Quick wash 40°C 7 Fabric V ery lightly soiled fabrics, which can be washed in the Cottons programme. Additional option W ater plus Notes – Add less detergent (half load). – If fabrics have a high proportion of man-made fibres it is advisable to programme the machine for "Gentle Action". See "Programmable functions". Note th[...]
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Page 19
Important - other care symbols / Hand wash (If no temperature is specified use the lowest temperature or cold) h Do not wash apf Dry clean D Do not dry clean y Suitable for chlorine bleaching z Do not use chlorine bleach T umble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J D[...]
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Page 20
Before washing A Sort the laundr y ^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine. ^ Badly soiled areas, e.g. collars and cuffs, and water soluble stains can be pre-tr eated with bar soap, liquid detergent or detergent mixed into a solution or paste. With part[...]
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Page 21
Selecting a programme B Switch on the washing machine ^ Press in the I-On/0-Off button. C Open the drum door ^ Press the Door button and open the drum door . D Load the drum ^ Unfold the laundry and load loosely in the drum. T o achieve best results it is advisable to make up mixed loads consisting of both large and small items. This improves the w[...]
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Page 22
Additional options H Select additional option(s) if required. Additional options can be selected as long as they are compatible with the basic programme being used. Each press of the top button selects the additional option in the following order: Short , Pre-wash , Soak , no selection. Use the lower button to select or deselect the W ater plus opt[...]
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Page 23
I Add deter gent It is important to dispense the correct amount, because . . . . . . too little results in the following: – Laundry will not be properly clean and will in time become grey and hard to the touch. – Greasy particles cling to the laundry . – Limescale deposits on the heater elements. . . . too much results in the following: – E[...]
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Page 24
At the end of a programme When the Anti-crease/Finish indicator light comes on the laundry can be removed fr om the drum. (This light stays on at the end of the programme and remains on until the selector is turned back to the Finish position). K Open the drum door ^ Press the Door button. L Remove the laundry . , Only remove laundry from the machi[...]
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Page 25
Adding or remo ving laundry after a programme has started Laundry can be added or removed after the programme has started when using the following programmes: – Cottons – Minimum iron – Quick wash – Mixed wash – Starch ^ Press the Door button in and hold it until the door springs open. ^ Add or remove items. ^ Close the door . The program[...]
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Page 26
Interrupting a programme ^ Switch the washing machine off with the I-On/0-Off button. T o continue with the same programme: ^ Switch the washing machine back on again with the I-On/0-Off button. Altering a programme once selected The machine will accept the following changes after a programme has started: – at any time after the start, the spin s[...]
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Page 27
Programme sequence This washing machine has fully electronic contr ols with automatic load recognition. This machine takes in the right amount of water requir ed for the programme depending on the amount of laundry and its absorbency rate. This means that programme cycles and durations shown in the display can vary . The programme sequences outline[...]
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Page 28
W oollens / Main wash W ater level: medium W ash rhythm: Woollens Rinses W ater level: medium No of rinses: 2 Spinning Rinse and interim spin 2) : yes Final spin: yes Quick wash Main wash W ater level: low W ash rhythm: normal Rinses W ater level: medium No of rinses: 2 Spinning Rinse and interim spin 2) : yes Final spin: yes Mixed wash Main wash W[...]
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Page 29
All modern detergents produced for automatic washing machines are suitable, including liquid, compact (concentrated), tablets, liquid tablets and special application detergents. Use dispensing aids, e.g. balls, if these are supplied with the detergent. T ablets are suitable for full loads but note that it may be impractical to reduce tablets by pro[...]
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Page 30
Fabric conditioner s and liquid starc h Fabric conditioners make garments soft and fluffy to handle and help pr event static cling when tumble drying. Starch stif fens and gives body to items of laundry , e.g. shirts, tablecloths and bed linen. ^ Dispense according to the amount specified on the packaging. A utomatic dispensing of fabric conditione[...]
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Page 31
, Disconnect the appliance from the mains electricity supply and withdraw the plug from the socket prior to cleaning the machine. ^ Clean the casing with a mild non-abrasive detergent or soap and water . Wipe dr y with a soft cloth. ^ Clean the fascia panel with a damp cloth and wipe dry with a soft cloth. ^ The drum can be cleaned using a suitable[...]
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Page 32
Cleaning the detergent dispenser drawer Remove detergent residues r egularly . ^ Pull out the detergent dispenser drawer until a resistance is felt. Pr ess down the release catch and at the same time pull the drawer right out of the machine. ^ Clean the detergent drawer with warm water . ^ Clean the siphon. 1. Remove the siphon from compartment § [...]
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Page 33
Cleaning the fluff (drain) filter and pump Check the fluff filter initially after 3-4 washes to ascertain how often it is likely to requir e cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is blocked, up to 25 litres of water will be r etained in the machine. , Caution: if laundry has been washed at a high temp[...]
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Page 34
Once the flow of water ceases: ^ Remove the fluff filter completely . ^ Clean the fluff filter thor oughly . ^ Remove any foreign objects (e.g. buttons, coins, etc) and fluff. T urn the impeller by hand to check that it is free to r otate. Any foreign object causing an obstruction should be removed. ^ Clean the inside of the fluff filter housing. R[...]
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Page 35
Cleaning the water inlet filters The washing machine has two filters to protect the inlet valves. These filters should be checked every six months or so, or more often if ther e are fr equent interruptions to the water supply . T o c lean the filter in the union in the open end of the inlet hose: ^ First turn off the stopcock. ^ Unscrew the thr ead[...]
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Page 36
With the help of the following notes minor faults in the perfor mance of the appliance, some of which may result fr om incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulati[...]
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Page 37
The wash programme stops and a fault indicator light comes on. Fault indicator P ossible cause Remedy A The Check drain light flashes. The water outlet is blocked. Clean the fluff (drain) filter and drain pump. The drain hose has been fixed too high. The maximum drain height is 1 m. The Check inlet light flashes. The water inlet is blocked. Open th[...]
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Page 38
A fault indicator light comes on but the wash pr ogramme con - tinues as normal. Fault indicator P ossible cause Remedy A The Check drain light flashes. The drain outlet is restricted. Clean the fluff (drain) filter and drain pump. The Check inlet light flashes. The water inlet is restricted. Check whether – the stopcock is opened wide enough. ?[...]
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Page 39
General prob lems or an unsatisfactory wash result Prob lem P ossible cause Remedy The machine shakes during the spin cyc le. The four feet are not resting evenly on the floor . Level the machine. See advice on installation. The laundry has not been spun satisfactorily . The spin speed selected was too low . Select a higher spin speed next time. Th[...]
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Page 40
Prob lem P ossible cause Remedy Liquid detergent does not give the required result. Liquid detergents do not contain bleaching agents. They do not remove fruit, cof fee and tea stains. – Use a general purpose washing machine powder containing a bleaching agent. – Pour stain removers into compart - ment j of the dispenser drawer and liquid deter[...]
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Page 41
The drum door does not open when y ou press the Door button. Prob lem Remedy The machine is not connected to the electricity supply . Put the plug in the socket and switch on. The washing machine is not switc hed on. Switch the machine on with the I-On/0-Off button. P ower cut. Open the drum door as described in the section "Opening the door i[...]
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Page 42
Opening the drum door in the event of a po wer failure ^ Switch the washing machine off. There is a lever behind the detergent drawer facia panel. ^ Remove the lever . ^ Use it to open the access flap. ^ Drain the water as described in the "Cleaning the fluff filter and pump" section of "Cleaning and care". , Always make sure th[...]
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Page 43
Customer contact In the event of any faults which you cannot remedy yourself please contact – Y our Miele dealer or – Y our nearest Miele Service Department (see back cover for the address). When contacting the Service Department, please quote the model and serial number of your appliance, both of which are shown on the data plate visible at th[...]
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Page 44
Front vie w a Inlet hose (tested to withstand pressur e of at least 7,000 kPa) b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Fascia panel with controls h Detergent dispenser drawer i Drum door j Flap for fluff filter , drain pump and emergency release k Handle recesses for moving the machine l Four height adj[...]
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Page 45
Rear view a Protruding lid edge for holding when moving the machine b Electricity supply cable c Inlet hose (tested to withstand pressur e of at least 7,000 kPa) d Drain hose e T ransit bar covers f Restraining clip for: – Inlet hose – Drain hose – Electricity supply cable – T ransit bars when removed Installation and connection 45[...]
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Page 46
Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note the following points: ^ The machine must be level and securely positioned. ^ T o avoid vibrations during spinning, the machine shoul[...]
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Page 47
^ Using the spanner supplied turn the left-hand transit bar 90°, then ^ withdraw the transit bar . ^ T ur n the right-hand transit bar 90°, then ^ withdraw the transit bar . Installation and connection 47[...]
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Page 48
^ Fit the covers on to the two holes. Then plug the holes as shown with the caps. ^ Secure the transit bars to the back of the washing machine. Make sure that holes b are fitted over r etainers a . , The washing machine must not be moved without the transit bars in place. Store the transit bars as shown or keep them in a safe place for future use. [...]
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Page 49
Levelling the mac hine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may incr ease electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet ar e used to level the machine. All four feet are screw[...]
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Page 50
Building under a continuous worktop/in a kitc hen run – A special building under conversion kit* is requir ed. The machine lid must be replaced by a cover plate. T o ensure electrical safety the cover plate must be fitted. N.B. If you wish to push your machine under a worktop and there is space to do this without removing the lid , the conversion[...]
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Page 51
The Miele water protection system The Miele water protection system protects the washing machine fr om water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose 1) Inlet hose The inlet hose can withstand pressur e of more than 7,000 kPa. 2) Electronic unit [...]
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Page 52
Connection to the water supply The machine should be connected to a mains water supply in accordance with local and national safety regulations. The German authorities do not require it to have a non-return valve as the washing machine has been designed to comply with DIN regulations. The machine is designed to operate with a flow pressur e of betw[...]
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Page 53
Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if requir ed, with a sharp twist and pull. If requir ed, the drain hose can be extended to[...]
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Page 54
Electrical connection U.K. All electrical work should be carried out only by a suitably qualified and competent person, in strict accordance with national and local safety regulations. The appliance is supplied with a mains cable with moulded plug for connection to a 230-240V mains supply . The v oltage, rated load and fuse rating are given on the [...]
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Page 55
Non-rewireab le plugs BS 1363 If this machine is fitted with a non-rewir eable plug, the following information applies: If the socket outlets are not suitable for the plug supplied with the product, it must be cut off and an appr opriate plug fitted. The fuse carrier and fuse should be removed fr om the old plug and disposed of. The old plug should[...]
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Page 56
Programme (without any additional options or programmable functions ) Load Consumption data Energy W ater Duration in kWh in litres normal Short Cottons 95°C 5.0 kg 1.70 45 1 h 47 min 1 h 32 min 60°C 1) 5.0 kg 0.95 45 1 h 56 min 1 h 26 min 40°C 5.0 kg 0.50 45 1 h 56 min 1 h 26 min Minimum ir on 40°C 2.5 kg 0.45 49 1 h 16 min 1 h 01 min Delicate[...]
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Page 57
Height 85.0 cm Width 59.5 cm Depth 58.0 cm Depth with door open 94.5 cm Weight 93 kg Maximum floor load 1600 Newton (approx. 160 kg) Capacity 5 kg dry laundr y V oltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see "Consumption data" W ater flow pressur e min. 100 Pa (1 bar) W ater flow pressur e[...]
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Page 58
58[...]
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Page 59
Progr ammable functions f or changing standard settings[...]
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Page 60
The programmable functions can be used to tailor washing programmes to suit your individual requir ements. The programmable functions ar e activated with the help of the Start button and the programme selector . W ater plus system Selecting the W ater plus additional option increases the water intake in the programmes listed below . The water intak[...]
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Page 61
Follow steps A to G to pr ogramme and store a setting in memory . Before you begin, first ensur e that: – The washing machine is switched off. – The machine is properly closed. – The programme selector is at Finish . A Press the Start button and keep it pressed in whilst carrying out steps B to C . B Switch the machine on with the I-On/0-Off [...]
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Page 62
Gentle action Activating gentle action reduces the drum action. Slightly soiled items are washed more gently . It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried. Gentle action can be used with the Cottons , Quick wash , Starch and Mixed wash programmes. If &quo[...]
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Page 63
T op-up rinse for Cottons When this is activated, additional wa - ter flows into the drum at the end of the main wash and the suds are cooled down. Hot suds can damage plastic drainage pipes. T op-up rinse takes place when temperatures of 95°C and 75°C ar e selected. T op-up rinse should be activated: – to prevent the danger of scalding if the [...]
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Page 64
Memory function If an additional option(s) is selected for a programme, and / or the spin speed is altered, the machine stor es these changes in memory at the star t of a programme. When that particular programme is chosen again, the display will show the additional option(s) and / or spin speed which have been stored for that programme in the memo[...]
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Page 65
Soak A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process. If the soak button is pressed the selected soak time will be carried out for the period selected before the wash programme is run. The machine is set as standard to a two hour soak time. Follow steps A to G to pr ogramme and store[...]
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Page 66
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Page 67
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Page 68
Alteration rights reserved/4503 This paper consists of cellulose which has been bleached without the use of chlorine. M.-Nr . 06 020 370 / 00[...]