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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Miele 09 924 540, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Miele 09 924 540. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Miele 09 924 540 should contain:
- informations concerning technical data of Miele 09 924 540
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Table of contents for the manual
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Page 1
Operating Instructions Counter Top Coffee System To prevent accidents and machine damage, read these instructions before installation or use. M.-Nr. 09 924 540 en - US, CA[...]
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Page 2
IMPORTANT SAFETY INSTRUCTIONS .................................5 Guide to the machine .............................................1 0 Controls and display ..............................................1 1 Accessories .....................................................1 2 First use ........................................................1 3 Befor[...]
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Page 3
Profiles .........................................................3 4 Accessing a profile ................................................3 4 Creating a profile ..................................................3 4 Selecting a User profile .............................................3 5 Changing the name ...........................................[...]
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Page 4
Cleaning and care ................................................4 3 Quick guide ......................................................4 3 Rinsing the coffee system ...........................................4 4 Milk pipework .....................................................4 5 Main dispenser with cappuccinatore ...............................[...]
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Page 5
When using electrical appliances basic safety precautions should always be followed, including the following: Read all instructions before installation or use of the coffee system. Please read these instructions carefully to prevent accidents and machine damage. This appliance complies with current safety requirements. Improper use of the appliance[...]
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Page 6
Safety with children , The coffee and dispensers present a danger of burning or scaling. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee system or place parts of their body under the dispensers. ~ Keep the coffee system out of reach of children. ~ Keep chil[...]
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Page 7
~ Ensure that the power cord will not be pinched or damaged by any sharp edges. ~ Do not let cord hang over edge of table or counter, or touch hot surfaces. ~ Do not place on or near a hot gas or electric burner, or in a heated oven. ~ The coffee system may not be used in mobile installations such as ships. ~ Only use the coffee system in rooms whe[...]
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Page 8
Proper use , Danger of burning and scalding from the spouts. The liquids and steam dispensed are very hot. ~ Please note: – Keep away from the area underneath the spouts when hot liquids and steam are being dispensed. – Do not touch hot surfaces. Use handles or knobs. – Hot liquid or steam could spatter from the dispensers. Ensure that the ma[...]
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Page 9
~ Please note the following with regard to cleaning the coffee system: – Turn the coffee system off at the main switch before cleaning. – Clean the coffee system and milk container daily (see "Cleaning and care"). – Make sure that the milk pipework is cleaned regularly and thoroughly Milk contains natural bacteria that will multiply[...]
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Page 10
a Main switch b Hot water spout* c Controls and display d Cup heating* e Water container f Ground coffee chute g Coffee bean container h Grinder setting (behind the service panel) i Brew unit (behind the service panel) j Main dispenser with cappuccinatore k Park position for milk pipework (behind the service panel) l Drip tray with lid and waste co[...]
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a On/Off button - Turns the coffee system on or off b Drink buttons For making . Espresso / Coffee H Cappuccino k Latte macchiato c Display Shows information on current activity or status d "Back" # For returning to the previous menu, canceling unwanted actions e Arrow keys Y X For showing more selection options in the display and highlig[...]
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Page 12
The following accessories are included depending on the model : – Measuring scoop for ground coffee – Stainless steel milk container MB-CM* For keeping milk cool – Cleaning tablets for degreasing the brew unit (starter set) – Descaling tablets for descaling the water pipework (starter set) – Test strips for determining the water hardness [...]
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Page 13
Please read the operating instructions and take the time to familiarize yourself with the coffee system before using it for the first time. Please discard the first two cups of coffee/espresso drinks when using the machine for the first time. Before using for the first time ^ Set up the coffee system and remove any protective film (see "Instal[...]
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Page 14
Water hardness The water hardness level indicates how much calcium is dissolved in the water. The higher the calcium content, the harder the water, and the harder the water, the more often the coffee system will need to be descaled. The coffee system measures the amount of water used and steam made. Depending on the level of water hardness set, mor[...]
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Page 15
To operate the coffee system, touch the keys with your finger. When the following appears in the display, you are in the drinks menu: { Miele Select drink To prepare a coffee drink, touch one of the drink sensors. You can find more drinks in the "More programs" x menu. Selecting a menu and navigating within a menu To select a menu, touch [...]
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Page 16
The quality of the water and the quality of the coffee beans play an important part in the quality of the coffee or espresso. Important! Bacteria can cause infection. It is important to empty and fill the container with fresh tap water every day to avoid the risk of bacteria building up. Hot or warm water or other liquids can damage the coffee syst[...]
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Page 17
Fill the coffee bean container with roasted espresso or coffee beans if you want to use freshly ground coffee beans for each cup of espresso or coffee. Alternatively, you can make coffee or espresso with ready ground coffee (see "Making coffee or espresso using ready ground coffee"). Warning! Damage to the grinder! Only put roasted coffee[...]
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Page 18
Turning on Set the main switch on the left-hand side of the machine to the "I" position. ^ Touch the On/Off button - . The appliance will begin rinsing after the heating-up phase. Hot water will come out of the main dispenser. If the coffee system still has an operating temperature higher than 140 °F (60°C), rinsing will not take place.[...]
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Page 19
(CM 6310) Cups should always be pre-heated to allow the flavor of the coffee to develop and be retained. The smaller the volume of the coffee/espresso and the thicker the cup, the more important it is to pre-heat the cup. You can use the cup heating surface on the top of the coffee system to pre-heat coffee cups and glasses. The cup heating functio[...]
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Page 20
You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency. ^ Pull the coffee dispenser down to the same level as the rim of the cup. or ^ Push the dispenser up until there is enough room to fit a larger cup or mug underneath[...]
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Page 21
You can choose from a variety of specialty coffees: Ristretto is a concentrated, strong espresso. The same quantity of coffee powder as for an espresso is prepared with very little water. Espresso is a strong, aromatic coffee with a thick hazelnut-brown cream layer – the crema – on top. Use espresso-roasted coffee beans for preparing espresso. [...]
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Page 22
Double portion You can dispense two portions into one cup or dispense two portions into two cups at the same time. To fill two cups at the same time: ^ Place a cup under each coffee dispenser. ^ Touch ° . The ° button will light up. ^ Touch the button for the desired drink. Two portions of the desired drink will be dispensed from the main dispens[...]
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Page 23
Making coffee with ground coffee To make espresso or coffee using ready ground coffee, add a portion of ground coffee to the ground coffee chute. This allows you to prepare a decaffeinated coffee, if the bean container is already filled with regular coffee beans for example. The coffee system will automatically recognize that ground coffee has been[...]
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Making coffee with ready ground coffee If you want to make a drink with pre-ground coffee: ^ Select "Yes" and touch OK. You can now select which type of drink you would like to make with ready ground coffee. ^ Place a cup under the main dispenser. ^ Select the desired drink. The desired coffee drink is prepared. If you do not want to make[...]
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The following drinks with milk can be made: Cappuccino consisting of approx. 2/3 milk froth and 1/3 espresso. Latte macchiato consisting of 1/3 each of hot milk, milk froth and espresso. Caffè latte consists of hot milk and coffee. Hot milk or milk froth can also be made. Notes about the stainless steel milk container* (item may be included depend[...]
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Page 26
Using milk cartons or bottles The milk tube for cartons and other suitable containers is located behind the machine front. ^ Connect the milk pipe to the aperture in the main dispenser. ^ Place a container with sufficient milk beside the coffee system on the right-hand side. ^ Place the end of the milk tube in the container making sure that it is s[...]
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Page 27
Preparing hot water (CM 6310) , Caution! Danger of burning and scalding. The water dispensed is very hot. ^ Place a suitable container under the hot water spout. ^ Touch X . ^ Select "Hot water" and touch OK. Hot water is dispensed into the container under the spout. To cancel preparation ^ Touch OK. Drink preparation will be canceled. Pr[...]
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Page 28
You can customize your coffee system to suit the type of coffee you are using. The "Parameters" menu , allows you to adjust the amount of coffee that is ground, set the brew temperature and select the "Pre-brewing" option. The parameters for each type of coffee can be individually specified in the Miele profile and in any other [...]
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^ Prepare a coffee drink. After that, you can adjust the grinder setting again. The altered grinder setting will not be used until after the second coffee has been dispensed. Displaying and changing the parameters of a drink ^ Touch , . The , button will light up. ^ Select the desired drink and touch OK. The current settings for the amount of coffe[...]
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Page 30
Brewing temperature The ideal brewing temperature will depend on: – the type of coffee, – whether an espresso or a coffee is being prepared, and – the altitude of the region. If the coffee system is located at more than 6562 ft. (2000 meters) above sea level, the brewing temperature needs to be set lower due to the change in pressure. This is[...]
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Page 31
The flavor of the coffee produced depends not just on the type of coffee used, but also on the amount of water used. You can program the amount of water to suit the size of your cups and the type of coffee you are using. For coffee drinks that use milk you can also set the amount of milk or milk froth to be dispensed with these drinks. Additionally[...]
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Page 32
Portion sizes for cappuccino and latte macchiato ^ Place a suitable container under the main dispenser. ^ Touch H or k until the ingredients for that drink are shown in the display. Cappuccino: milk froth, espresso Latte macchiato: hot milk, milk froth, espresso ^ Select all the components you want to change with the arrow keys. Confirm these indiv[...]
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Page 33
Changing portion sizes in the "Parameters" menu , . ^ Touch , . ^ Select the desired drink and touch OK. ^ Select "Portion size" and touch OK. From this point onwards the procedure is identical to programming the portion size during drink preparation. Changing the portion size for different User profiles You can set the portion [...]
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Page 34
If the coffee system is used by several people with different coffee preferences, you can create individual user profiles in addition to the Miele profile. In each profile, you can make settings for individual drinks (portion size, amount of ground coffee, brewing temperature and pre-brewing). The name of the current profile is shown at the top lef[...]
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Selecting a User profile This selection is only possible if a profile has been allocated in addition to the Miele standard profile. ^ Touch "Select profile" and then touch OK. ^ Select the profile you want and touch OK. The name of the profile is shown in the top left of the display. Changing the name This selection is only possible if a [...]
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Page 36
Changing a profile You can program the coffee system so that it changes back to the Miele stan - dard profile automatically after each drink is dispensed, so that the Miele profile is always active when the machine is turned on or so that it retains the most recently selected profile. ^ Select "Change profile" and touch OK. You now have t[...]
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Page 37
You can use the "Settings" menu to customize the coffee system to suit your individual requirements. Accessing the "Settings" menu ^ Touch X . Now you can check or change any settings. The check mark ( next to the individual entry shows you which setting is currently active. Touch # if you want to access the previous menu. Touch[...]
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Page 38
Setting options The factory setting for the current relevant option is shown in bold . Menu item Available settings Language German , English, other languages Country Time of day Clock Format 1 2h/2 4h Set Timer Set Turn on at / Turn off after ( 0:30 ) / Turn off at Activate Turn on at (Yes / No ) / Turn off at (Yes / No ) Eco mode On / Off Lightin[...]
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Language You can select a language and country for all display texts. Tip: If you select the wrong language by mistake, you can find the "Language" option by following the flag symbol J . Time of day You can set the clock display and the time of day. Clock Format Available options are: – 24-hour clock (24 hr) – 12-hour clock (12 hr) S[...]
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Page 40
The programmed times will, however, remain in memory and will be reactivated after manually turning the machine on again. Turn off at Use the arrow keys to set the hours and minutes. If you have not used the coffee system for a long time, the saved times will be reactivated after manually switching the machine on again (see "Turn on at").[...]
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Page 41
Info (displaying information) In the "Info" option you can choose to display the number of prepared portions for each type of drink. You can also see whether more than 50 portions can be dispensed before the machine needs to be descaled ("No. of portions until descaling") or before the brew unit needs to be degreased ("No. [...]
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Page 42
Factory default You can restore the settings back to the ones that were set when the coffee system was delivered - the factory default settings. Please refer to the "Setting options" chart for the factory settings that are shown in bold. The following settings will not be reset: - Language - Time of day - Number of drinks dispensed (Info)[...]
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Page 43
Quick guide , The coffee system must be cleaned regularly to prevent a build-up of bacteria. Recommended frequency What do I have to clean / maintain? Daily (before you turn the coffee system off) Water container Waste container Drip tray and drip tray cover Stainless steel milk container Once a week (or more often for very heavy soiling) Main disp[...]
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, Danger of burning and scalding on hot components or by hot liquids. Always allow the coffee system to cool down before cleaning it. Caution: Water in the drip tray can be very hot. Do not use a steam cleaner to clean the coffee machine. Steam could reach the electrical components and cause a short circuit. To avoid damaging the surfaces when clea[...]
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Page 45
Milk pipework Make sure that the milk pipework is cleaned regularly and thoroughly Milk contains natural bacteria that will multiply if the pipework is not sufficiently clean. Contamination in the coffee system can be a health hazard. Rinsing the milk pipework Milk residue can clog up the milk pipes. If a drink has been made using milk, the coffee [...]
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Page 46
Cleaning the milk pipework with the maintenance program The cleaning process cannot be cancelled once it has started. The process has to be completed through to the end. ^ Touch X . ^ Select "Maintenance" and touch OK. ^ Select "Clean milk pipework" and touch OK. The process will start. ^ Follow the instructions in the display. [...]
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Page 47
Main dispenser with cappuccinatore Clean the main dispenser cover by hand only using warm water and liquid dish soap. All other components are dishwasher safe. ^ Push the main dispenser right down and remove the stainless steel cover by pulling it off towards you. ^ Pull the dispensing unit off towards you. ^ Twist the upper section a with the hold[...]
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Page 48
If the milk pipe is blocked, clean it under running water with the brush supplied: ^ Insert the brush in the tube and move it back and forth as far as it will go until all milk residue has been removed. ^ Fit the dispensing unit back together. ^ Push the dispensing unit back onto the main dispenser. Press firmly to ensure the spouts at the bottom c[...]
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Page 49
Water container Clean the water container lid by hand only using warm water and liquid dish soap. Change the water every day to prevent a build-up of bacteria. Make sure that the valve, the underside of the water container and the surface the water container sits on are clean. Otherwise the water container will not sit correctly. ^ Press the lid on[...]
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Page 50
Drip tray and waste container Clean the drip tray and waste container every day every day to avoid unpleasant smells and mildew. The waste container is located in the drip tray. Water from rinsing also collects in the waste container. A prompt will appear in the coffee system display when the drip tray and/or the waste container is full and needs t[...]
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Page 51
Bean container and ground coffee chute , Turn the coffee system off at the main switch before cleaning. Tip: Use a vacuum cleaner to remove any coffee residues from the bean container and the ground coffee chute. ^ Open the bean container. ^ Remove any coffee beans. ^ Clean the bean container with a dry, soft cloth. The coffee bean container can no[...]
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Page 52
If you cannot remove the brew unit or can only do so with difficulty, the brew unit is not in the correct position (See "Frequently asked questions"). When the brew unit has been pulled out, do not alter the position of the brew unit handle. This would displace the brew unit and it would not fit back into the coffee system. ^ Clean the br[...]
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Page 53
Degreasing the brew unit Depending on the natural oil content of the coffee used, the brew unit can become blocked quite quickly. It must be degreased regularly in order to ensure aromatic coffee and trouble-free operation of the coffee system. We recommend using Miele cleaning tablets to clean the brew unit. These have been specially developed for[...]
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Page 54
Housing External surfaces may become discolored or damaged if soiling is left on them for too long. Remove soiling immediately. Make sure that water cannot get behind the display. All external surfaces are susceptible to scratching and can suffer discoloration if they come into contact with unsuitable cleaning agents. Wipe up any spills or splashes[...]
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Page 55
Caution! When descaling the machine, cover delicate surfaces and natural flooring to prevent damage from splashes of descaling solution. Ensure that any splashes of descaling solution are wiped up im - mediately. Lime scale builds up in the coffee system through use. How often the machine needs to be descaled will depend on the water hardness level[...]
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Page 56
Other descaling agents, which contain other acids besides citric acid and/or other undesirable substances, such as chlorides for example, could damage the coffee system. Moreover, the descaling effect required could not be guaranteed if the descaling solution was not of the appropriate concentration. Miele descaling tablets are available to order f[...]
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Page 57
Descaling when not prompted by a message ^ Touch X . ^ Select "Maintenance" and touch OK. ^ Select "Descale the appliance". The descaling process cannot be cancelled once you have touched "OK." The process has to be completed through to the end. ^ Touch OK. The descaling process will begin. Descaling the machine 57[...]
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Page 58
Most problems that occur during daily use can be easily corrected. With the help of the following guide, you will be able to find the causes of problems and rectify them. , Important! Do not open the housing of the machine. Repairs should only be carried out by a qualified and trained person in accordance with local and national safety regulations.[...]
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Page 59
Fault Possible cause and solution "Too much ground coffee" There is too much ready ground coffee in the ground coffee chute. If more than one level scoop of ground coffee is added to the coffee chute, the brew unit cannot process the coffee. The ground coffee will be directed into the waste container and the fault message will appear in t[...]
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Page 60
Fault Possible cause and solution F73 or "Check the brew unit" The brew unit cannot be positioned correctly. ^ Turn the machine off with the On/Off K button. ^ Remove and clean the brew unit (see "Cleaning and care – Brew unit"). ^ Push the coffee ejector of the brew unit into the correct position (see diagram). ^ Do not inser[...]
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Page 61
Unusual performance of the coffee system Fault Possible cause and solution CM 6310: The lighting remains off after the coffee system has been turned on. The lighting has been turned off. ^ Turn the lighting on (see "Settings - Lighting"). The lamp is defective. ^ Contact Miele Service. The display remains dark when the coffee system is tu[...]
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Page 62
Fault Possible cause and solution The buttons do not react to touch. The appliance cannot be operated. There is an internal fault. ^ Disconnect the machine from the electricity supply by pulling the plug of the coffee machine from the outlet or turning off the mains fuse. The coffee system does not turn on although the programmed and activated &quo[...]
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Page 63
Fault Possible cause and solution Neither milk nor milk froth comes out of the main dispenser. The milk pipework is blocked. ^ Clean the main dispenser, taking particular care to clean the cappuccinatore and milk pipes carefully with the cleaning brush. "Empty the drip tray" appears in the display, even though the drip tray is empty. The [...]
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Page 64
Fault Possible cause and solution The preparation of coffee drinks is cancelled repeatedly and the message "Fill bean container" appears. This is not a fault. The brew unit does not sense the ground coffee. With particular types of coffee, it can happen that too little coffee is ground or the ground coffee is too fine. Usually the grindin[...]
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Page 65
Fault Possible cause and solution Milk is dripping out of the cappuccinatore even though no milk is being dispensed. The level of milk in the milk container is higher than the cappuccinatore. ^ Push the main dispenser up as far as it will go. The descaling program was started unintentionally. The descaling program cannot be stopped once the OK sens[...]
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Page 66
Fault Possible cause and solution After turning on the machine a message appears prompting you to empty the drip tray and the waste container even though they are empty. This is not a fault. The drip tray and waste container was probably not emptied after making the last coffee, or the internal counter was not reset. ^ Remove the drip tray and wast[...]
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Page 67
Unsatisfactory results Fault Possible cause and solution The consistency of the milk froth is unsatisfactory. The milk temperature is too high. Good milk froth can only be achieved when cold milk (below 55°F/13 °C) is used. ^ Check the temperature of the milk. The milk pipework is blocked. ^ Clean the main dispenser with integrated cappuccina[...]
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Page 68
Fault Possible cause and solution The crema on the coffee or espresso is "not right". The grinder setting is not correct. ^ Set the grinder to a finer or coarser setting (see "Setting the coffee grinder"). The brew temperature is too high for the type of coffee being used. ^ Set a lower brewing temperature (see "Brewing tem[...]
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Page 69
If the coffee system will not be used for an extended period of time, e.g. vacation, or will be transported over a long distance, the machine should be prepared as follows. Please note: – Empty and clean the coffee bean container – Empty and clean the water container – Evaporating the coffee system – Clean the drip tray and waste container [...]
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Page 70
In the event of a malfunction that you cannot correct yourself, please contact – Your Miele dealer or – the Miele Technical Service Department. The telephone number for the Technical Service Department is listed at the back of these instructions. When contacting Miele, please quote the model and serial number of your machine. This information i[...]
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Page 71
If the default settings for "Eco mode" or the "Timer" have been altered, the coffee system's energy consumption will increase. The message "This setting uses more energy" will appear in the display. Pre-heating cups with hot water If you only want to pre-heat your cups occasionally, you can turn the cup heating su[...]
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72[...]
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Installation instructions Information is subject to change. Please refer to our website to obtain the most current product specification, technical & warranty information. Leave these instructions with the appliance for the consumer/user. Information is subject to change. Please refer to our website to obtain the most current product specificat[...]
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Page 74
Packaging material The packing materials protect the appliance during shipping. The original box and polystyrene pieces can be saved to transport the machine in the future. The original packaging should also be kept in case the machine ever needs to be returned to Miele for servicing. Disposal of your old appliance Old electric and electronic appli[...]
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Page 75
All electrical work should be performed by a qualified electrician in strict accordance with national and local safety regulations. Installation, repairs and other work by unqualified persons could be dangerous. Verify that the voltage, load and circuit rating information found on the data plate match the household electrical supply. This data must[...]
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Page 76
Please observe the following installation instructions: Danger of overheating! Please ensure that there is adequate ventilation around the machine. Do not cover the machine with tea towels or similar objects while it is in use. Danger of overheating! If the coffee system is installed behind a kitchen furniture door, it may only be used with the fur[...]
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Appliance dimensions 77[...]
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Appliance dimensions 78[...]
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Current draw in standby mode (default setting): 0.5 Watt Pump pressure: max. 217 psi (15 bar) Through-flow heater: 1 stainless steel thermo block Appliance dimensions ( WxHx D): 10 '' x 14 1/8 '' x 16 3/4 '' Net weight: 22 lbs (9.9 kg) Connection cable length: 55" (140 cm) Water container capacity: approx. 7 1[...]
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83 9 Independence Way Princeton, NJ 08540 Phone: Fax: www.mieleusa.com U.S.A. Miele, Inc. National Headquarters Please have the model and serial number of your appliance available before contacting Technical Service. Canada Importer Miele Limited Headquarters and Miele Centre 800-843-7231 609-419-9898 609-419-4298 Technical Service & Support Na[...]
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M.-Nr. 09 924 540 / 00 en - US, CA CM 6110, CM 6310[...]