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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Miele W 5748 SS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Miele W 5748 SS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Miele W 5748 SS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Miele W 5748 SS should contain:
- informations concerning technical data of Miele W 5748 SS
- name of the manufacturer and a year of construction of the Miele W 5748 SS item
- rules of operation, control and maintenance of the Miele W 5748 SS item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Miele W 5748 SS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Miele W 5748 SS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Miele service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Miele W 5748 SS.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Miele W 5748 SS item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operating instructions for Washing machine W 5748 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 09 493 480 e n-G B[...]
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Page 2
Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and should be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation! Disposal of your old machine[...]
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Page 3
Caring for our environment .........................................2 Warning and Safety instructions .....................................6 Operating the washing machine .....................................1 3 Control panel .....................................................1 3 Before using for the first time ...................................[...]
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Page 4
Detergent .......................................................3 2 The correct detergent ..............................................3 2 Water softener ....................................................3 4 Washing with several components ....................................3 4 Fabric conditioners and liquid starch ............................[...]
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Page 5
Removing the transit bars ...........................................5 0 Re-fitting the transit bars ............................................5 2 Levelling the machine ..............................................5 3 Screwing out and adjusting the feet .................................5 3 Building under a continuous worktop/in a kitchen run ...[...]
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Page 6
This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time. They contain important information on its installation, safety, u[...]
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Page 7
Safety with children ~ Children 8 years and older may use, clean or maintain the washing machine without supervision only if they have been shown how to do so in a safe way and understand the hazards involved. ~ Children under 8 years of age must be kept away from the machine unless they are constantly supervised. ~ The washing machine is not a toy[...]
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Page 8
Technical safety ~ Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine. ~ Before connecting the washing machine, ensure that the connection data on the data plate (voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician[...]
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Page 9
~ Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. ~ If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger. ~ The machine must be isolated[...]
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Page 10
Correct use ~ Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. ~ Before using the washing machine for the first time, check that the transit bars at the rear of the machine ha[...]
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Page 11
~ If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. A special descaling agent is available to order from the Miele Spare Parts Department or via the in[...]
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Page 12
Accessories ~ Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. Miele cannot be held liable for damage caused by non- compliance with these Warning and Safety instructions. Warning and Safety instructions 12[...]
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Page 13
Control panel a Extra option buttons Various extra options can be added to the washing programmes. b Display See the following page for more information. c Temperature button For selecting a temperature. d Spin speed button For selecting the final spin speed or Rinse hold ( e ) or deselecting the spin ( No . ). e PC / Optical interface This is used[...]
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Page 14
The following are selected via the display: – wash temperature – spin speed – programmable functions – cancellation of a programme – safety lock The display also shows: – the programme duration – the programme sequence Programme duration After the start of a programme, the estimated programme duration will appear in the display in hou[...]
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Page 15
Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use. This washing machine has undergone a thorough functional test in the factory and there will be some residu[...]
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Page 16
Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. – When smaller amounts of laundry are washed, the automatic load recognition system will reduce the amount of water, time and energy used. This[...]
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Page 17
Brief instructions The headings numbered A , B , C ,... show the operating sequence and can be used as brief instructions. A Sort the laundry ^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine. ^ Badly soiled areas, stains etc. should be cleaned as soon as possibl[...]
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Page 18
B Switch on the washing machine C Load the drum ^ Press the Door button to open the drum door. ^ Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed. [...]
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Page 19
F Select an extra option(s) ^ Select an extra option by pressing the appropriate button. The relevant indicator light will come on to show which extra option has been selected. Not all the extra options are suitable for use with every programme. You can only select extra options which are compatible with the programme being used. Short For light to[...]
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Page 20
G Add detergent It is important to dispense the correct amount, becaus e... . . . too little detergent results in: – Laundry not getting properly clean and with time it may become grey and hard to the touch. – Greasy particles clinging to the laundry. – Limescale deposits on the heater elements. . . . too much results in: – Excessive foam w[...]
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Page 21
H Start the programme ^ Press the flashing Start/Stop button. The estimated programme duration will appear in the display once the programme has started. During the first 8 minutes the machine measures how much water is being absorbed by the laundry. The programme duration may be longer or shorter depending on this absorbency rate. The programme se[...]
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Page 22
Final spin speed You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above. Rinse and interim spin There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed. If a spin speed of less than 700 rpm is selecte[...]
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Page 23
Programme chart 23 Cottons 9876 * cold to 90°C Max. load 7.0 kg Use for Cotton, linen or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Note The 60°/40°C programmes differ from the r / s programmes as follows: – Shorter programme duration – Longer temperature holding times – Higher energy consumption Where partic[...]
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Page 24
Programme chart 24 Automatic plus 7621 * cold to 40°C Max. load 5.0 kg Use for Mixed loads of garments suitable for the Cottons and Minimum iron programmes. Sort according to colour. Note The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result [...]
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Page 25
Programme chart 25 Intensive plus cold to 90°C Max. load 7.0 kg Use for Mixed loads of heavily soiled garments suitable for the Cottons and Minimum iron programmes. Sort according to colour. Notes – The pre-wash additional function will be activated automatically. – The duration of the main wash will be longer. Spin Notes – To drain only: Se[...]
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Page 26
The following extra options can be selected in addition to the programme: Short Water plus Pre-wash Pre-wash + Soak Extra quiet Cottons XXXXX Minimum iron XXXXX Delicates X X X X Woollens / X Proofing X Express 20 X 1) XX Automatic plus X Dark garments / Denim X X X X Shirts XXXXX Intensive plus X X 2) X Spin Separate rinse/Starch X X X 1) = The ex[...]
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Page 27
Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted. 9 No bar under the symbol: = normal agitation 4 One bar under the symbol: = reduced agitation c Two bars under the symbol: = much reduced agitation / Hand wash (if no temper[...]
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Page 28
Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Interim spin Final spin Programme sequence 28 Cottons d a ( 2-4 1)2) LL Minimum iron ( c e 2-3 3) LL Delicates e d e 3 – L Woollens /e f e 2 LL Proofing ( d ––– L Express 20 d b d 1-3 3) LL Automatic plus ( abc e 2-3 3) LL Dark garments / Denim ( b d 3 – L Shirts e c e 2[...]
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Page 29
d = Low water level ( = Medium water level e = High water level a = Intensive rhythm b = Normal rhythm c = Gentle rhythm d = Sensitive rhythm e = Ultra sensitive rhythm f = Handwash rhythm This machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amo[...]
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Page 30
Cancelling a programme You can cancel a programme at any time after it has started. ^ Press the Start/Stop button. Cancel programme ^ Press the flashing Start/Stop button again. The suds will be pumped away. If you want to remove the laundry: ^ Press the Door button. If you want to select a different programme: ^ Switch the machine off with the K b[...]
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Page 31
Adding or removing laundry after a programme has started ^ Press the Door button to open the drum door. ^ Add or remove items. ^ Close the drum door. The programme will continue automatically. Please note: Once a programme has started the machine cannot recognise any adjustment to the load. For this reason, if laundry is added or removed after the [...]
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Page 32
The correct detergent All modern detergents produced for automatic washing machines are suitable. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets for smaller loads. Some tablets do not dissolve as rapidly as others, and may not be s[...]
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Page 33
Detergent 33 Universal detergent Detergent for coloureds Detergent for delicates Specialist detergent* Proofing agent** Fabric conditioner Cottons X X – – – X Delicates X X X – – X Woollens / ––– X – X Proofing – – – – X – Express 20 1) XX – –– X Automatic plus X X – – – X Dark garments / Denim 1) XXX –– [...]
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Page 34
The right amount to dispense will depend on the following: – The quantity of laundry – The soiling level of the laundry Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Visible dirt and stains and/or dried on soiling. – The water hardness level.[...]
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Page 35
Fabric conditioners and liquid starch Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen. Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme ^ Add the fabric conditi[...]
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Page 36
A range of Miele branded cleaning and conditioning products is available to order from the Miele Spare Parts Department or via the internet at www.miele-shop.com Cleaning the drum (Hygiene info) Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant smells to build up in the machine. In order to clean the drum a[...]
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Page 37
^ Clean the siphon. 1 . Remove the siphon from compartment § and rinse under hot running water. Clean the siphon tube in the same way. 2 . Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of starch will cause them to get clogged. Cleaning the detergent dispenser drawer housing ^ Use a b[...]
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Page 38
Cleaning the water inlet filters The washing machine has two filters to protect the inlet valves. These filters should be checked every six months or so, or more often if there are frequent interruptions to the water supply. To clean the filter in the union in the open end of the inlet hose: ^ First turn off the stopcock. ^ Unscrew the inlet hose f[...]
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Page 39
With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national saf[...]
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Page 40
The following fault messages appear in the display and the programme stops Fault message Possible cause Remedy A ; Drain fault – The water outlet is blocked or restricted. – The drain hose has been fixed too high. – Clean the drain filter and the drain pump. – The maximum delivery head i s1m . ; Water inlet fault The water inlet is blocked [...]
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Page 41
The following advice appears in the display Fault message Possible cause Remedy Chk detergent Excessive foam has built up during washing. Use less detergent next time and follow the manufacturer's instructions on dosage given on the packaging. Hygiene info A programme using a temperature above 60°C has not been run for a long time. In order t[...]
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Page 42
General problems Problem Possible cause Remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine (see "Installation and connection"). The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin and reduced the spin speed automatically. Include b[...]
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Page 43
An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. – Use a general purpose detergent containing a bleaching agent. – Add stain removers into compartment j of the detergent dispenser[...]
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Page 44
The drum door does not open when you press the Door button Possible cause Remedy The machine is not connected to the electricity supply and/or is not switched on. Insert the plug in the socket and switch on and/or switch the machine on with the K button. The safety lock has been activated. Deactivate the safety lock as described in "Changing t[...]
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Page 45
Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine. , Caution:[...]
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Page 46
Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed. ^ Put the drain filter back in place and secur[...]
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Page 47
In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – Miele (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open. N.B. A[...]
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Page 48
Front view a Inlet hose (tested to withstand pressure of at least 7,000 kPa) b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door j Access to drain filter, drain pump and emergency release k Handle recesses for moving the machine l Four height adjustable feet In[...]
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Page 49
Rear view a Protruding lid for holding when moving the machine b Electricity supply cable c Inlet hose (tested to withstand pressure of at least 7,000 kPa) d Drain hose e Transport clip for inlet and drain hoses f Safety cap for transit bars g Transport clip for inlet and drain hoses and for storing transit bars when not in use. Installation and co[...]
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Page 50
Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: ^ The machine must be level and securely positioned. ^ To avoid vibrations during spinning, the machine should not be installed on [...]
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Page 51
^ Using the spanner supplied, turn the left-hand transit bar 90°, then ^ withdraw the transit bar. ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar. Installation and connection 51[...]
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Page 52
, To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Plug the holes with the plastic caps as illustrated. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder. , The machine must not be moved without the transit bars[...]
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Page 53
Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine. All four feet are screwed [...]
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Page 54
The fitting of building-under kits* and stacking kits* must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit. Building under a continuous worktop/in a kitchen run If you wish to push your machine under a worktop and there is space to do this without removing the lid , the conversion ki[...]
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Page 55
The Miele water protection system The Miele water protection system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose 1) Inlet hose The inlet hose is tested to withstand pressure of more than 7,000 kPa. 2) Electroni[...]
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Page 56
Connection to the water supply The machine should be connected to a mains water supply in accordance with local and national safety regulations. The German authorities do not require it to have a non-return valve as the washing machine has been designed to comply with DIN regulations. The machine is designed to operate with a flow pressure of betwe[...]
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Page 57
Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. If required, the drain hose can be extended to a[...]
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Page 58
Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out. The appliance is supplied with a mains cable[...]
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Page 59
Consumption data 59 Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 7.0 kg 2.20 52 2 h 29 min 50% 60°C 7.0 kg 1.33 52 1 h 59 min 50% 60°C 3.5 kg 1.00 45 1 h 59 min 50% r * 7.0 kg 0.82 52 2h5 9m i n 50% r * 3.5 kg 0.82 45 2 h 59 min 50% 40°C 7.0 kg 0.84 67 2 h 29 min 50% 40°C 3.5 kg 0.73 45 2 h 29 min[...]
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Page 60
Height 850 mm Width 595 mm Depth 615 mm Depth with door open 993 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 7 kg dry laundry Voltage See data plate Connected load See data plate / plug Fuse rating See data plate Consumption data See "Consumption data" Water flo[...]
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Page 61
The programmable functions are used to alter the machine's electronics to suit changing requirements. Programmable functions can be altered at any time. To access programmable functions The programmable functions are accessed via the Start/Stop button and the programme selector. Before you begin, first ensure that: – The washing machine is s[...]
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Page 62
Water plus This programmable function is used to select the water intake setting for the Water plus extra option. There are three different options: Water + (the machine is delivered with this option selected) The water level is increased in the wash and rinse stages. Extra rinse An extra rinse is introduced. Water+ & Extra rinse The water inta[...]
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Page 63
Code A code can be used to lock the electronics on the washing machine to prevent it being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated. Code ... ^ Press the Start/Stop button. To activate the code Activate ^ Press the[...]
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Page 64
Temperature unit You can chose for the temperature to be displayed in °C/Celsius or °F/Fahrenheit . The machine is delivered with °C/Celsius as the default setting. Buzzer When the buzzer function has been activated, an audible tone sounds at the end of a programme or when Rinse hold is reached. There are two volumes: Off (the machine is deliver[...]
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Page 65
Standby display To save energy, the display goes out and the indicator light for the Start/ Stop button will start flashing slowly. The display will always go out, – if a programme is not selected within 10 minutes of the machine being switched on. – 10 minutes after the end of a programme. Pressing one of the buttons switches the display back [...]
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Page 66
Miele washing machines offer perfect care for your laundry and feature a wide range of special programmes designed to suit the fabric being washed. Miele have also developed a range of specialist CareCollection detergents and conditioning products to offer you a complete package for cleaning and caring for your laundry. The Miele CareCollection det[...]
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Page 67
"UltraWhite" detergent This multi-purpose powder detergent has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items. "UltraColor" detergent for coloured garments This liquid detergent is particularly suitable for cleaning coloured and dark garments. The [...]
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Page 68
Alteration rights reserved/4512/W 5748 M.-Nr. 09 493 480 / 00[...]