Miele W5964WPS manual

Operating instructions for Washing machine W 5964 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 09 490 430 e n-G B[...]

Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and should be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation! Disposal of your old machine[...]

Caring for our environment .........................................2 Warning and Safety instructions .....................................6 Operating the washing machine .....................................1 3 Control panel .....................................................1 3 Display ..........................................................1[...]

Adding or removing laundry after a programme has started ................4 2 Safety lock .......................................................4 2 Detergent .......................................................4 3 The correct detergent ..............................................4 3 Water softeners .............................................[...]

Removing the transit bars ...........................................6 2 Re-fitting the transit bars ............................................6 4 Levelling the machine ..............................................6 5 Screwing out and adjusting the feet .................................6 5 Building under a continuous worktop/in a kitchen run ...[...]

This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time. They contain important information on its installation, safety, u[...]

Safety with children ~ Children 8 years and older may use, clean or maintain the washing machine without supervision only if they have been shown how to do so in a safe way and understand the hazards involved. ~ Children under 8 years of age must be kept away from the machine unless they are constantly supervised. ~ The washing machine is not a toy[...]

Technical safety ~ Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine. ~ Before connecting the washing machine, ensure that the connection data on the data plate (voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician[...]

~ Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. ~ If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger. ~ The machine must be isolated[...]

Correct use ~ Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. ~ Before using the washing machine for the first time, check that the transit bars at the rear of the machine ha[...]

~ If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. A special descaling agent is available to order from the Miele Spare Parts Department or via the in[...]

Accessories ~ Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. Miele cannot be held liable for damage caused by non- compliance with these Warning and Safety instructions. Warning and Safety instructions 12[...]

Control panel a Start/Stop button For starting the programme selected and cancelling a programme once it has started. b Display with X , OK and Y buttons See the following page for more information. c + button For selecting delay start. d PC/Optical interface This is used by service technicians to run diagnostic checks on your machine and can also [...]

Display The display is operated using the X , OK and Y buttons. – Press the X button to move down to the next text or to decrease the value highlighted in the display. – Press the Y button to move up to the next text or to increase the value highlighted in the display. – Press the OK button to confirm the value highlighted in the display. Pro[...]

The following are selected via the display – wash temperature – final spin speed – the soak time – delay start – cancellation of a programme – safety lock The following are selected via Further programmes/Settings 4 – Steam care – Sportswear – Trainers – Outerwear – Proofing – Soft toys – First wash – Silks / – Pillows[...]

Preparing the washing machine Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use. This washing machine has undergone a complete functional test at the factory[...]

4. Reminder to remove transit bars To avoid the risk of damage, the transit bars must be removed before the machine is used for the first time. See "Installation and connection" for instructions on how to do this. ^ After removing the transit bars (if this has not already been done by your fitter) press the OK button. 5. Continue preparin[...]

After running the first programme, the load sensor has to be calibrated to zero as you would with bathroom scales. ^ Switch on the machine. ^ Open the drum door. ^ Turn the programme selector to Cottons . ^ Press and hold the Load/Detergent button pressed in until the following message appears in the display: : Zero setting OK ^ Switch off the wash[...]

Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. – When smaller amounts of laundry are washed, the automatic load recognition system will reduce the amount of water, time and energy used. This[...]

Brief instructions The headings numbered A , B , C ,... show the operating sequence and can be used as brief instructions. A Sort the laundry ^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine. ^ Badly soiled areas, stains etc. should be cleaned as soon as possibl[...]

B Switch on the washing machine The interior drum lighting will come on. The drum lighting will go out automatically after five minutes. Press the Door button to switch the drum lighting back on again. All the programme buttons will come on, and the display will ask you to select a programme. C Select a programme Via the programme selector: ^ Turn [...]

D Select a temperature / spin speed If required, you can change the suggested temperature and/or spin speed within a given range. Cottons r 1600 rpm Duration: 2:59 h ^ Press the X or Y button to alter the temperature. ^ By pressing the OK button you switch to changing the spin speed and back again. Cottons r 1600 rpm Duration: 2:59 h ^ Press the X [...]

F Load the drum ^ Press the Door button to open the drum door. The load size indicator display will appear. Load 8 < 25% The display shows the amount of laundry loaded in the drum a sa%( i n 25% steps) of the maximum load permissible for the programme selected. ^ Unfold the laundry and load loosely into the drum. Mixing both large and small item[...]

G Add detergent When the door is closed, the load size indicator will be replaced with the detergent percentage display. Detergent 7 100% The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging. 40% = Add slightly less than half the amount recommended 50% = Add half the amount recommended 60% = Add s[...]

^ Pull out the detergent drawer and add detergent to the compartments as follows: i Detergent for the pre-wash (divide the total recommended amount as follows: add 1 / 3 to compartment i and 2 / 3 to compartment j ) j Detergent for the main wash, including Soak if selected § Fabric conditioner or liquid starch ^ Close the detergent drawer. See &qu[...]

J Programme end - unload the drum In the anti-crease phase after the programme has finished, the following will appear alternately in the display: Cottons r 1600 rpm Anti-crease and : Programme finished Unload the drum before switching off , Caution. After using the steam function, there is danger of burning due to escaping steam and the high tempe[...]

Extra options are selected or deselected by pressing the appropriate button. Steam smoothing At the end of the programme, the laundry is dampened with steam in order to reduce creasing. The maximum load is 2.0 kg, as smaller loads give a better result. Stains 4 There is a choice of various types of stains for achieving the optimum wash result with [...]

Further extras 4 The Further extras sub-menu will open in the display. Press the Further extras 4 button again to come out of the Further extras sub-menu. Water plus The water level in the main wash and the rinses will be increased. Extra rinse An additional rinse cycle is carried out to achieve a better rinse result. Pre-wash For laundry with larg[...]

The following extra options can be selected in addition to the programme: Steam smoothing Stains 4 Short Extra quiet Water plus Extra rinse Pre-wash Soak Rinse hold Cottons #### # ### Minimum iron ##### # ### Delicates #### ### Woollens / ## Hygiene ## ## # ### Express 20 ## 1) ## # # Automatic plus ## # Shirts ##### # ### Denim #### ### Dark garme[...]

Final spin speed You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above. Rinse and interim spin There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed. In some programmes, an additional rinse is intr[...]

With delay start you can choose when you want the programme to end. The start of a programme can be delayed from 15 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example. The current time of day needs to have been set for delay start to work correctly. To select delay start A Select the p[...]

Please refer to the separate booklet for information on programmes available as additional programme packages. Programme chart 32 Cottons 9876 * cold to 90°C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, underwear, T-shirts etc. Note The 60°/40°C programmes differ from the r / s programmes as follows: [...]

Programme chart 33 Express 20 76 * cold to 40°C Max. load 3.5 kg Use for Cotton and minimum iron garments that have hardly been worn or are only very lightly soiled. Note The Short extra option will be activated automatically. Freshen up Max. load 1.0 kg Use for Dry, clean garments, which are slightly creased. Notes – Smaller loads give a better[...]

Programme chart 34 Dark garments cold to 60°C Max. load 3.0 kg Use for Black and dark garments made from cotton or mixed fibre. Note Wash inside out. Drain / Spin Notes – Drain only: Select No . (No spin). – Make sure you select the appropriate spin speed. Steam care Max. load 2.0 kg Use for Reducing the amount of creasing in damp, freshly was[...]

Programme chart 35 Proofing 40°C Max. load 2.5 kg Use for Treating microfibre fabric, skiwear, and table linen made from mainly synthetic fibres to provide a water and stain resistant finish. Notes – The items should be freshly laundered and spun or dried before proofing. – For best results, the items should be heat-treated afterwards, either [...]

Programme chart 36 Curtains cold to 40°C Max. load 2.0 kg Use for Curtains, including net curtains, specified as machine-washable by the manufacturer. Notes – A pre-rinse without detergent is carried out automatically to remove dust. – For curtains which crease easily, reduce the final spin speed or deselect the spin. – Remove weights from c[...]

Programme chart 37 Starch Max. load 7.0 kg Use for Starching table cloths, serviettes and workwear Notes – Reduce the spin speed for fabrics which crease easily. – The laundry should be washed but not treated with fabric conditioner. Separate rinse Max. load 7.0 kg Use for Rinsing handwashed items. Note – Reduce the spin speed for fabrics whi[...]

Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Interim spin Final spin Programme sequence 38 Cottons d a ( 2-4 1)2) LL Woollens /e f e 2 LL Automatic plus ( abc e 2-3 3) LL Shirts e c e 2 – L Express 20 d b d 1-3 3) LL Dark garments ( b d 3-4 3) LL Denim ( c e 3 – L Sportswear d c d 2-3 3) LL Trainers 6) e e ( 2 – L Oute[...]

d = Low water level ( = Medium water level e = High water level a = Intensive rhythm b = Normal rhythm c = Gentle rhythm d = Sensitive rhythm e = Ultra sensitive rhythm f = Handwash rhythm This machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amo[...]

Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted. 9 No bar under the symbol: = normal agitation 4 One bar under the symbol: = reduced agitation c Two bars under the symbol: = much reduced agitation / Hand wash (if no temper[...]

Cancelling a programme You can cancel a programme at any time after it has started. ^ Press the Start/Stop button. Options Cancel programme ; Activate safety lock , ^ Press the OK button. The suds will be pumped away. If you want to remove the laundry: ^ Press the Door button. If you want to select a different programme: ^ Switch the machine off wi[...]

Adding or removing laundry after a programme has started ^ Press the Door button to open the drum door. ^ Add or remove items. ^ Close the drum door. The programme will continue automatically. Please note: Once a programme has started the machine cannot recognise any adjustment to the load. For this reason, if laundry is added or removed after the [...]

The correct detergent All modern detergents produced for automatic washing machines are suitable. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets for smaller loads. Some tablets do not dissolve as rapidly as others, and may not be s[...]

Detergent 44 Universal detergent Detergent for coloureds Detergent for delicates Specialist detergent* Proofing agent** Fabric conditioner Cottons X X – – – X Minimum iron X X – – – X Denim 1) XXX – – X Hygiene 2) X– – – –X First wash X X – – – X Silks / ––– X – X Pillows 1) XXX X – – Curtains 2) XX – X ?[...]

The right amount to dispense will depend on the following: – The soiling level of the load Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Visible dirt and stains and/or dried on soiling. – The quantity of the laundry (add the recommended amount [...]

Fabric conditioners and liquid starch Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen. Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme ^ Add the fabric conditi[...]

A range of Miele branded cleaning and conditioning products is available to order from Miele or the internet at www.miele-shop.com. Cleaning the drum (Hygiene info) Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the machine. The washing machine can be cleaned using the Maintenance p[...]

^ Clean the siphon. 1 . Remove the siphon from compartment § and rinse under hot running water. Clean the siphon tube in the same way. 2 . Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of liquid starch will cause them to get clogged. Cleaning the detergent dispenser drawer housing ^ [...]

Cleaning the filter in the water inlet The washing machine has a filter to protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more often if there are frequent interruptions to the external water supply. ^ First turn off the stopcock. ^ Unscrew the threaded union[...]

With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national saf[...]

One of the following fault messages appears in the display Fault message Possible cause Remedy 1) 2 Fault Water intake Open stopcock The water inlet is blocked or restricted. Check whether – the stopcock is opened properly. – the inlet hose is kinked. – the water pressure is too low. 2 Fault Check drainage system – The water outlet is block[...]

The following fault messages appear in the display at the end of the programme Fault message Possible cause Remedy Check detergent Excessive foam has built up during washing. Check: – the amount of detergent used. – the dosage level, if using Automatic dispensing. – Follow the instructions on the manufacturer's packaging and also take th[...]

Problems with the load size indicator or calibrating to zero Problem Possible cause Remedy The display indicates a load of <25% or no load size is indicated when the drum is full. There was already laundry in the drum when the machine was switched on. This has decalibrated the sensor from the zero setting. – Remove the laundry from the drum. ?[...]

General problems Problem Possible cause Remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine (see "Installation and connection"). The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin and reduced the spin speed automatically. Include b[...]

Problem Possible cause Remedy Large amounts of detergent residue remain in the detergent dispenser drawer. The water pressure is too low. – Clean the filter in the water inlet. – It may be useful to select the Water plus extra option. Powder detergent used in conjunction with water softeners tends to become sticky. In future, add washing powder[...]

The door will not open Possible cause Remedy The washing machine is not connected to the electricity supply and/or is not switched on. Insert the plug in the socket and switch on and / or switch the machine on with the K button. The safety lock has been activated. Deactivate the safety lock as described in "Changing the programme sequence - Sa[...]

Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine. , Caution:[...]

Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed. ^ Put the drain filter back in place and secur[...]

In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – Miele (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open. N.B. A[...]

Front view a Inlet hose with "Waterproof" system b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door j Access to drain filter, drain pump and emergency release k Handle recesses for moving the machine l Four height adjustable feet Installation and con[...]

Rear view a Protruding lid for holding when moving the machine b Electricity supply cable c Inlet hose with "Waterproof" system d Drain hose e Transport clip for inlet and drain hoses f Safety cap for transit bars g Transport clip for inlet and drain hoses and for storing transit bars when not in use. Installation and connection 61[...]

Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: ^ The machine must be level and securely positioned. ^ To avoid vibrations during spinning, the machine should not be installed on [...]

^ Using the spanner supplied, turn the left-hand transit bar 90°, then ^ withdraw the transit bar. ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar. Installation and connection 63[...]

, To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Plug the holes with the plastic caps as illustrated. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder. , The machine must not be moved without the transit bars[...]

Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine. All four feet are screwed [...]

The fitting of building-under kits* and stacking kits* must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit. Building under a continuous worktop/in a kitchen run If you wish to push your machine under a worktop and there is space to do this without removing the lid , the conversion ki[...]

The Miele Waterproof system The Miele Waterproof system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose 1) Inlet hose – The inlet hose is fitted with an additional electrical safety valve which works like an aut[...]

Connection to the water supply , The plastic casing of the safety valve contains electrical components. The Waterproof system must only be connected to its own stopcock. It must not be connected to mixer taps or similar and must not be fitted in areas where there is the risk of water or other liquids reaching it. Do not get wet. The protective slee[...]

Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first. Only use a Miele Waterproof system hose should you need a replacement. In order to protect the water inlet valve, the dirt filter in the water inlet valve connection must not b[...]

Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. If required, the drain hose can be extended to a[...]

Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out. The appliance is supplied with a mains cable[...]

Consumption data 72 Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 8.0 kg 2.30 64 2 h 29 min 50% 60°C 8.0 kg 1.52 55 1 h 59 min 50% 60°C 4.0 kg 1.15 47 1 h 59 min 50% r * 8.0 kg 0.94 55 2 h 59 min 44% r * 4.0 kg 0.94 47 2 h 59 min 44% 40°C 8.0 kg 0.96 72 2 h 29 min 44% 40°C 4.0 kg 0.83 47 2 h 29 min[...]

Consumption data 73 Notes for test institutes: * The test programme conforms to EN 60456 and the energy label with Directive 1061/2010. Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and an[...]

Height 850 mm Width 595 mm Depth 615 mm Depth with door open 993 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 8 kg dry laundry Voltage See data plate Connected load See data plate / plug Fuse rating See data plate Consumption data See "Consumption data" Water flo[...]

The Settings menu can be used to alter the machine's electronics to suit changing requirements. Settings can be altered at any time. To open the Settings menu ^ Switch on the washing machine. ^ Turn the programme selector to Further programmes/Settings 4 . The following will appear in the display: Further programmes Settings ! ; Dark garments [...]

Gentle action Activating gentle action reduces the drum action and is suitable for washing slightly soiled items more gently. It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried. Gentle action can be activated for the Cottons and the Minimum iron programmes. The [...]

Lock code The code prevents the washing machine being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated. To activate the lock code Lock code Activate Back # ^ Press the OK button. The display will now request that a code is[...]

Temperature unit You can chose for the temperature to be displayed in °C/Celsius or °F/Fahrenheit . The option which is currently set will have a tick L beside it. Buzzer When the buzzer function has been activated, an audible tone sounds at the end of a programme or when Rinse hold is reached. You can select one of two volumes or switch the buzz[...]

Standby display To save energy, the display goes out and the indicator light for the Start/ Stop button starts flashing slowly. The display will always go out, – if a programme is not selected within 10 minutes of the washing machine being switched on. – 10 minutes after the end of a programme. Pressing one of the buttons switches the display b[...]

Miele washing machines offer perfect care for your laundry and feature a wide range of special programmes designed to suit the fabric being washed. Miele have also developed a range of specialist CareCollection detergents and conditioning products to offer you a complete package for cleaning and caring for your laundry. The Miele CareCollection det[...]

"UltraWhite" detergent This multi-purpose powder detergent has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items. "UltraColor" detergent for coloured garments This liquid detergent is particularly suitable for cleaning coloured and dark garments. The [...]

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Alteration rights reserved/4412/W 5964 WPS M.-Nr. 09 490 430 / 00[...]