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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Minicom RJ-45, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Minicom RJ-45 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Minicom RJ-45. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Minicom RJ-45 should contain:
- informations concerning technical data of Minicom RJ-45
- name of the manufacturer and a year of construction of the Minicom RJ-45 item
- rules of operation, control and maintenance of the Minicom RJ-45 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Minicom RJ-45 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Minicom RJ-45, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Minicom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Minicom RJ-45.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Minicom RJ-45 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
International HQ Jerusalem, Israel Tel: + 972 2 535 9666 min ic o m@mi ni co m. co m North America n HQ Linden , New Jersey Tel: + 1 908 4862100 info.usa@minicom.com European HQ Zurich, Switzerland Tel: + 41 1 455 6220 info.german@minicom.com Italy Rome Tel: + 39 06 8209 7902 info.italy@minicom.com www.minicom.com Customer support - support@ minico[...]
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SMART IP LINK Welcome The Smart IP Link system is produced by Minicom Advanced System s Limited. Technical precautions This equipment generates radio frequency energy and if not inst alled in accordance with the manufacturer’s instruc tions, may cause radio frequency interference. This equipment complies with Part 15, Subpart J of the FCC rule s [...]
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USER GUIDE Table of Contents 1. Introduction ................................................... ............................................................... ................. 4 2. Features of IP Link ............................................ ............................................................... ............. 4 3. Remote pow er mana[...]
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SMART IP LINK Appendix A: IP Link Video modes ................................ ........................................ 35 Appendix B: K e y codes .......................................... ................................................ 36 Appendix C: Pin assignm ents .................................... ..........................................[...]
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USER GUIDE 1. Introduction The Smart IP Link (IP Link) from Minicom Advanced System s redir ects a host keyboard, mouse and video data to a client computer. Data is tr ansmitted via IP protocol. IP Link features, remote KVM access a nd control via a LAN or In ternet connection. IP Link provides a non-intr usive solution for remote access and contro[...]
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Page 6
SMART IP LINK IP Link supports PS/2 type keyboards and m ice and HD 15 video o utput. See the pin assignments in Appendix C. IP Link automatically detects th e current video mode of the con sole, however manual tuning is recommended to get the best video quality. IP Link will accept video streams up to 110 MHz dot clock. This results in a screen re[...]
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Page 7
USER GUIDE 6. IP Link front panel Figure 2 illustrates the IP Link front panel. MINICOM SMART IP Link Ac tiv ity Syst em OK Figure 2 Front p anel The table below explains the front panel LEDs. LED Function Activity LED blinks when Netw ork connection is functioning System OK LED solid when IP Link system connected and functioni ng 7. T he IP Link r[...]
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SMART IP LINK Reset button The Reset button resets the IP Link. Serial port The Serial port is used as follows: • Serial pass-through via Telnet • Serial output for external modem dial-in connection • Initial configuration • External power option Ethernet port Connects the IP Link to an Ethernet network. 8. 9. Pre-installation instructions [...]
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USER GUIDE SD P110 Smart IP Link 3 i n 1 C PU c able Computer www. mi nico m.c om ETHE RNE T SERIAL POWER 100-250 VAC 50/60 Hz RST USER COMPUTE R Figure 4 IP Link connections to a computer SD P110 Smart IP Link 3i n1C P U c a b l e Computer rack Pr oLiantDL360 9.1- GB 10k ULTRA2 SCSI 9.1 - GB 10k ULTRA2SCSI Pr oLiantDL360 9.1- GB 10k ULTRA2 SCSI 9.[...]
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SMART IP LINK 10. Connecting the Power management option Figure 6 gives an overview of the Power management option. Server KVM Serial External power Switc h - IPM 220-L Inline Power module , or 3rd party unit Keybd Mous e 10 0T Video Serial A Para llel Ser i al B Mains www.minicom.com ETHERNET SERIAL POWER 100-250 VAC 50/60 Hz RST USER COMPUTER Fig[...]
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USER GUIDE 13. 100 Mbps Connection For 100BASE-TX Fast Ethernet ne tworks, the IP Link supports Cat egory 5 UTP cabling. To establish a 100 Mbps conne ction, the cable must be connected to a 100BASE-TX hub. 1. Make sure that the cable is wired appropriately for a standa rd 100BASE-TX adapter. 2. Align the RJ-45 plug with the notch on the adapter&ap[...]
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Page 12
SMART IP LINK 17. Configuring system via local console There are two ways of doing this: (A) Connect the NULL m odem cable to the computer and to IP Link ’s Serial port. Use any Terminal software to connect to IP Link. The scre en shots below use Windows Hyperterminal. 1. Choose Start/Programs/Accessories/Communications/Hy pertermin al. 2. When p[...]
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USER GUIDE Figure 9 The H yperterminal 6. Press Enter . Some device informati on and a prompt appear. 7. Type config and press Enter . Configuration questions appear. DHCP must be disabled. You can change the IP address, net mask and default g ateway. Pressing Enter without entering values keeps the default values. To contact I P Link from outside [...]
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SMART IP LINK 2. Telnet - Use a standard Tel net client to access an arbitrary device connected to the IP Link's Serial port via a terminal mode. All the above interfaces are access ed using the TCP/IP protocol . They can thus be used via the built-in Ethernet adapter or modem. The Web browser must come with a Java Runtime Environment versi on[...]
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USER GUIDE Toolbar buttons Previe w screen Figure 11 The IP Link H ome page 21. 22. 23. Server Power Status The power status of the server onl y appears if there is an Inli ne Power Module (IPM 220-L) attached and is configured in the Serial Settings. See s ection 38. Timeout After half an hour of non-activity the system automatically log s out. Cl[...]
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SMART IP LINK 24. K eyboard layout Your client keyboard changes its l ayout to match the host syste m. So for example if the host system uses a US English keyboard layout, special keys on a German keyboard won't work but will function as US English keys. To solve this problem, adjust the client system keyboard to the same mapping as the host o[...]
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Page 17
USER GUIDE - Single/Double mouse mode - Discussed on page 18. The Options menu Click the Options button to get the following menu: Scaling - Scale down the Remote Consol e. Not all display details will be preserved. Mouse handling - The submenu for mouse handling offers two options for synchronizing the client and the host mouse pointer - explained[...]
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Page 18
SMART IP LINK Figure 13 The V ideo settings The parameters have the following functions: Brightness - Brightness control. Contrast Red/Green/Blue- RGB contrast control. Black level - Sets the intensity of the color black. Clock - Sets the horizontal frequency for a video line, this depends on the video mode. Different video cards may require differ[...]
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USER GUIDE • Active Desktop. Disable it. Or do not use a plain background us e Wallpaper. Check the synchronization by puttin g the client mouse cursor in to the upper left corner of the Remote Console and m ove it slightly bac k and fort h. Observe the behavior of the host mouse in accordance to the client one. If the mice desynchronize quickly [...]
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Page 20
SMART IP LINK 30. R emote Console Settings From the IP Link Hom e page click . The Remote Console Settings window appears. See Figure 14. Figure 14 The Remo te Console Settings The settings and their functions are now explained. All setting s are user specific. NOTE! For any of the changes below to take effect, click at the bottom of the page. 31. [...]
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Page 21
USER GUIDE SSL Certificate Management IP Link uses the SSL (Secure Socket Layer) protocol for any enc rypted network traffic between itself and a c onnected client. When connecting, IP Link reveals its identity to a client using a cryptographic certificate. This is the same for all IP Links and won't match the network conf igurations applied t[...]
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SMART IP LINK Country - Use the 2 letter ISO code, e.g. US for USA, DE for Ger many. Email - Of a security contact person that is responsible for IP Link . Challenge Password / Confirm - So me certification authorities require a challenge password to authorize later changes on the certificate. The min imum is 4 charact ers. Key length - Length of t[...]
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Page 23
USER GUIDE The JVM provides a stable and id entical Java Virtual Machine acro ss different platforms. The Remote Console software is optimized for this JVM version and offers wider range of functi onality when run in SUN's JVM. Tip! The software is on the Marketing & Documentation CD. So, if yo u have a slow Internet connection, pre-instal[...]
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Page 24
SMART IP LINK 36. N etwork Settings From the IP Link Hom e page click . The Network Settings window appears. See Figure 16. Figure 16 Ne twork Settings window The settings and their functions are now explained. The initial IP configuration is usually done directly at the ho st system. However you can also connect to the IP Link using its pre-config[...]
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Page 25
USER GUIDE BOOTP - When selected, IP Link will contact a BOOTP (Bootstrap Proto col) server in the local sub-net to obtain a valid IP address, gatew ay address and net mask. IP address Static IP address in the usual dot notation. Subnet mask The net mask of the local network. Gateway IP address In case the IP Link sh ould be acce ssible from networ[...]
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Page 26
SMART IP LINK Bandwidth limit The maximum network traffic allo wed through the IP Link Etherne t device. 37. D ynamic DNS Minicom provides a Dynamic DNS service. See Figure 17. IP Link Internet Dynamic DNS server www.dyndn s .minicom.com Admini strat or PC DSL Dyn a mic IP NAT DSL router LAN Server Figure 17 Dynamic DNS s cenario IP Link is reachab[...]
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USER GUIDE Figure 18 Dynamic DNS Se ttings 3. Check the Enable Dynamic DNS box. 4. Change the settings as desired. Dynamic DNS server - En ter the server name where IP Link registers itself in regular intervals. If left bla nk the default will be used. Nickname - The nickname registered during manual registration with the Dyn amic DNS Server. Space[...]
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SMART IP LINK Figure 19 Serial Port w indow NOTE! For any of the changes below to take effect, click at the bottom of the page. Passthrough access to serial port via Telne t Connect an arbitrary device to the serial port and access it (a ssuming it provides terminal support) via telnet. Select the appropriate options fo r the serial port and use th[...]
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Page 29
USER GUIDE Figure 20 Tel net Console Connect to IP Link in the usual way required by the Telnet clie nt, e.g. in a UNIX shell: telnet 192.168.0.220 – ( The IP address has been replaced by the one that is actually assigned to IP Link). Type a username and password when prompted. These are identical to those of the Web interface. The user managemen[...]
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Page 30
SMART IP LINK Init String - Initialization string. The default value works with all mode rn stand ard modems connected to a telephone line. F or special modems or if connected to a local telephone switch that requires a special dial sequence to connect to the public telephone network, change this setting by giving a ne w string. See the modem'[...]
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Page 31
USER GUIDE 39. User settings There are 2 different types of access to the sy stem: • Administrator access • User access An Administrator has unrestricted access to all windows and set tings. A User can only access the Remote console and the Telnet consol e. Each status has its own name a nd password. Both the name and pa ssword can be altered b[...]
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SMART IP LINK 40. Maintenance From the IP Link Hom e page click . The Maintenance window appears. See Figure 22. Figure 22 Maint enance wi ndow Board Summary This contains information about t he IP Link and its current fir mware. Maintenance features You can receive firmware updates by email or download them from the Minico m Web site. Save the fir[...]
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Page 33
USER GUIDE 2. Ensure that the host com puter/KVM switch is connected to IP Link and switched on during the firm ware update. 3. Locate and upload the file from the client computer to IP Li nk. In case of any errors the upload will be aborted. After a smooth upload the Update F irmware panel ap pears showing the currently firmware version num ber an[...]
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SMART IP LINK 41. F requently Asked Questions Q 1: The host mouse doesn't work or is not s ynchronized. A: Ensure the IP Link mouse settings match the mouse m odel. Als o see page 18 Q 2: Bad video quality or grainy picture A: Use the brightness and contrast settings - see page 16. Use the auto adjustment feature to correct a flickering video.[...]
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Page 35
USER GUIDE 42. Glossary of terms DHCP - Dynamic Host Configuration Protocol: pr otocol for dynam i cally assigning IP configurations in local networks. DNS - Domain Name System: protocol used to locate computers on the Internet by their name. HTTP - Hypertext Transfer Proto col: the protocol used between we b browsers and servers. HTTPS - Hyper Tex[...]
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Page 36
SMART IP LINK Appendix A: IP Link Video modes The IP Link supports the fo llowing video m odes. Do not use other custom video settings. Resolution Refresh rates (Hz) 640x350 70, 85 640x400 56, 70, 85 640x480 60, 67, 72, 75 , 85, 90, 100 , 120 720x400 70, 85 800x600 56, 60, 70, 72 , 75, 85, 90, 100 832x624 75 1024x768 60, 70, 72, 75 , 85, 90, 100 11[...]
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Page 37
USER GUIDE Appendix B: Key codes Figure 24 illustrates the keys on a standard 104 key PC keyboar d with a US English language mapping. These keys are used to define keystrokes or h otkey s for several IP Link functions. The keys may not represent keys used on inte rnational keyboards. Most modifier keys and other alphanumeric keys are in identical [...]
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Page 38
SMART IP LINK Key Key code Alternative Esc ESCAPE ESC Psc PRINTSCREEN Scrl SCROLL_LOCK Brk BREAK Ins INSERT Pos1 HOME Pup PAGE_UP Del DELETE Pdn PAGE_DOWN UP LEFT DOWN RIGHT The numerical keypad codes Key Key code Alternative num NUM_LOCK 0 NUMPAD0 1 NUMPAD1 2 NUMPAD2 3 NUMPAD3 4 NUMPAD4 5 NUMPAD5 6 NUMPAD6 7 NUMPAD7 8 NUMPAD8 9 NUMPAD9 + NUMPADPLU[...]
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Page 39
USER GUIDE Appendix C: Pin assignments VGA HD-15 54321 1 0 9876 11 12 13 14 15 54321 54321 1 0 9876 1 0 9876 11 12 13 14 15 11 12 13 14 15 Pin Assignment Pin Assignment 1 Red 9 5 V 2 Gree n 10 GND sync 3 Blue 11 Not connecte d 4 Not connecte d 12 SDA, DCC, ... 5 GND 13 HS YNC 6 GND red 14 VS YNC 7 GND gree n 15 DATA CLOC K 8 GND blue RJ 45 Connecto[...]
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SMART IP LINK Serial SUB-D 9 Connector 12345 6789 12345 6789 12345 12345 6789 6789 Pin Assignment Pin Assignment 1 DCD 6 D S R 2 RX 7 RTS 3 TX 8 CTS 4 DTR 9 RI 5 GND 39[...]
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USER GUIDE Appendix D: Technical specifications Host computer - Operating systems Windows 3.1, 9x, 2000, XP, NT 4, 2003 Server, DOS, Novel 3.12-6, Linux Client computer - Operating systems Windows 98, 2000, XP and later, Linux, MAC 10x. Internet browser with full Java support Max. host co mputer - resolution Up to 1280x1024 @75Hz Client computer - [...]
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SMART IP LINK 41 SMART IP LINK 41[...]
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USER GUIDE USER GUIDE 42 42[...]