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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel 5005 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel 5005, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel 5005.
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Table of contents for the manual
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USER GUIDE[...]
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- iii - Table of Contents 5005 IP PHONE ......................................................................................................... 1 Mitel N etworks™ 5005 IP U se r Gui de ............................................................................... 1 Notice ........................................................................[...]
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Table of Contents - iv - Calls For ...................................................................................................................... .................. 20 Call Park ...................................................................................................................... .................. 20 Call Pick up ..........[...]
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- 1 - 5005 IP Phone Mitel Networks™ 5005 IP User Guide Notice The inf ormation co ntaine d in this document is belie ved to be accurate in all res pects bu t is not warranted b y Mitel N etwork s Corporati on (Mitel) . The inf ormation is subjec t to chang e without n otice and shoul d not be c onstrued i n any wa y as a com mitment b y Mitel or [...]
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User Guide - 2 - A bout The 5005 IP Phone A bout Your Set The Mite l Network s 5005 I P Phone is a full y-featured, di gital te lephone t hat connec ts direc tly to a 10/100Bas eT Ethern et network . The Mite l Network s 5005 I P phone is s upporte d by the M itel Net works 3100 I ntegrate d Comm unications P latform (ICP) Rele ase 3.0 an d later s[...]
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User Guide - 3 - Important Safe ty Instructions A nd Precautions W hen using your te lephon e equipm ent, basic s afety pr ecautio ns should always be follo wed to reduc e the risk of fir e, electric shoc k and i njury to per sons, inc luding the follo wing: • Do not use t his produc t near water, for ex ample, n ear a bat htub, wash bowl, k itch[...]
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User Guide - 4 - Initializing And Registering The Phone IP phon e initia lizatio n occurs autom aticall y when the set is con nected to the networ k. CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFT P server on the netw ork. This w ill be indicated by th e display screen show ing DO NOT P[...]
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User Guide - 5 - Adjusting Volume Lev els Ringer Control To adj ust the Ringer Volum e while the s et is ri nging: • Press to incr ease the volum e. • Press to decr ease the volum e. Handset Re ceiver Volum e Contro l To adj ust the Handset Receiv er Volum e when you are using t he han dset: • Press to incr ease the volum e. • Press to decr[...]
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User Guide - 6 - Programming The Function Keys Programm ing the func tion k eys on your 5005 IP phone is do ne either directl y on your phone us ing the PROGRA M key or usi ng the D esktop T ool to acces s the 31 00 ICP on your net work with your computer . Features such as spe ed dial k eys, pro gram ming k ey definitions and Call F orwardi ng can[...]
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User Guide - 7 - Desktop Stan d To tilt th e 5005 IP phone towar ds you, it can be m ounted on a stan d as illus trated below .[...]
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User Guide - 8 - Mounting The Phone On The Wall Mounting On The Wall Using S crews (UK/Europe) The 5005 I P phone c an be m ounted dir ectly on a wall us ing m ounting scre ws: 1. Select a locatio n away fr om elec trical ca bles, pipes or other item s behind the m ount ing locat ion that c ould caus e a hazar d when i nserting screws in the wall. [...]
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User Guide - 9 - Mounting On The Wall Using The Desktop S tand The 5005 I P phone c an also be mounted o n a wall us ing the desktop s tand. T o mount the p hone in this fas hion, attac h the sta nd to the bas e of the phone in an in verted pos ition and then p lace the stand on th e wall mounting brack et as illust rated. Note: W hile m ounting sc[...]
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User Guide - 10 - Related Topics Standard Usag e • Making & Answer ing Calls • Program (& Advis or y Messages) • Hold • Cancel • Redial • Message • Transf er/Confer ence Key s Pro gra mme d By User • Account Cod e • Answer Exter nal Call • Answer N ext Ca ll • Call Forward • Call Me Bac k • Call Park • Call Picku[...]
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User Guide - 11 - Making A nd Answering Calls To m ake a call us ing the handset: • Lift the handset. • Dial the num ber. Note: To us e a line other than the pr im ary one assigned to the s et, press o ne of the L ine k eys before you dial the n umber . To m ake a call us ing a Speed Cal l ke y: • Lift the handset. • Press the Speed Cal l k[...]
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User Guide - 12 - Feature Name Code Follo w Me 622 Follow Me ( I’ m Here) 626 Group Call Pick -Up 666 Last Call Cost Dis play 664 Last Call Duration Displa y 663 Last Num ber Redial 600 Message W aiting 643 Night Ser vice Pic k-Up 633 W ithhold Identit y 676 PIN (Pers onal Ident ific ation Num ber) Codes 634 Recall on Li nes 602 Remote Cal l Forw[...]
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User Guide - 13 - Note: A key m ust not have a n existin g feature assign ed to it bef ore it can be progr amm ed. Note: It is not pos sible to ans wer a cal l while pr ogram ming a ke y. It is only pos sible to pr ogram a ke y when in a free s tate or of f hook (state dial to ne). Pres sing the Program Key in ot her states will result in a n error[...]
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User Guide - 14 - Call Forward All This feature allo ws you to forward al l your ca lls to another ex tens ion or an extensi on gr oup withou t ringing at your extens ion firs t. If you a lways for ward your c alls to the s am e extension or extension group, you can program a C ALL FORWARD ALL key with this num ber. Alternat ivel y, you can program[...]
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User Guide - 15 - You can as sign eith er one of these Ca ll Forwar ding feat ures to a pr ogramm able k ey but not both to the sam e ke y . Note: When you program this featur e throu gh the Des ktop T ool, there ar e two sta ges. The f irst is to program the num ber of the extension that cal ls will be f orwarde d to b y selecting "Configure/[...]
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User Guide - 16 - Call Me Back CALL ME BACK allo ws you to req uest a c all back after reaching a bus y exte nsion or b usy exter nal line. T he system monitors the extens ion or l ine and ca lls you when it’s free. To reques t a callb ack when you reac h a bus y or unanswer ed tele phone: 1. W ait until you hear a bus y signal when m aking a cal[...]
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User Guide - 17 - To progr am an addit ional LIN E key : 1. Press the PROGRA M ke y. 2. Press the program mable k ey to be use d for an additiona l lin e. 3. Dial 9 fol lowed b y the line number . For examp le, 001, to use Line 1. 4. Press the PROGRA M ke y once again. Th e progr ammable key will now b e set to us e Line 1. To m ake a call us ing a[...]
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User Guide - 18 - Transferri ng And Confe rencing Transfer To Tr ansfer an active c all: • W hile in conver sation with an estab lished c all, press TR ANS/CONF . • Dial the num ber of the third part y. • Do one of the follo wing: - To com plete the T ransf er, hang up. - To annou nce the T ransf er, wait for an a nswer, cons ult, and hang up[...]
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User Guide - 19 - Advisory M essages You can pr ogram your extens ion to displa y a mess age at a calli ng extensi on; the m essage r emains on the cal ling extens ion’s LCD for the d uration of ringing and is cle ared whe n the caller hangs up or you ans wer the ca ll. Msg . No. Messag e 1A w a y S i c k 2A w a y o n H o l i d a y 3 Back T omor [...]
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User Guide - 20 - To answer interna l and exter nal cal ls in the or der that the y are pres ented at your extens ion: • Press the f lashing ANSW ER NE XT C ALL key. The ANS W ER NE XT C ALL k ey contin ues to flash unt il all i ncom ing calls have bee n answer ed. Au t o - An s w er AUT O- AN S W ER lets you ans wer calls without l ifting the ha[...]
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User Guide - 21 - To ans wer a call th at is ringi ng at ano ther stat ion in your pick -up group: 1. Lift the hands et. 2. Press the program mable k ey assigned t o the C ALL P ICK-UP f eature. Cancel M essage Wait ing If you hav e left a m essage wait ing in dication at another user’s extension a nd wish to cance l it, you can do so via the pr [...]
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User Guide - 22 - To pic k up a call t o a pre- program med ex tension: 1. W hen the DSS/ BLF k ey is flas hing with r inging c adence, lift the ha ndset. 2. Press the program mable k ey assigned t o the DSS/B LF feature. To retr ieve a cal l that has be en he ld by a pre- program med ex tension: 1. W hen the DSS/ BLF k ey is flas hing with held ca[...]
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User Guide - 23 - To ac tivate your ex tensio n’ s speaker during a c all: 1. Press the GRO UP LI STEN ke y . T he GROUP LISTEN ke y lights s olid when the louds peak er is enable d and the f ollowing m ess age is displ ayed: "G ROUP LI STEN". To de-ac tivate your extens ion’ s s peak er: 1. Press the GRO UP LI STEN ke y again. T he G[...]
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User Guide - 24 - Last Call Duration D isplay This f eature enables the dur ation of the last ex terna l call that was m ade from y our extension t o be displa yed on your set’s displa y screen. The d uration of the cur rent cal l is d ynamicall y displa yed durin g the call. To dis play the d uration of the last ex ternal ca ll: 1. W hile your e[...]
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User Guide - 25 - To unloc k your exte nsion: 1. W hile your extens ion is idle, pr ess the pr ogramm able ke y assigned t o the PIN CODE featur e. 2. Dial your PIN code. If programm ed, your PIN CODE k ey exti nguishes . 3. Replace your han dset. To m ake an externa l call fr om another us er’s locked extens ion: 1. W hile the extens ion is idl [...]
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User Guide - 26 - Re-establi sh If an exter nal call you have transfer red to ano ther extens ion user is unans wered, the c all re turns to your extens ion. This feature allows you to re-attem pt the transfer. W hen the returned call ri ngs at your extensio n, the ass ociated k ey flashes with ra pid cade nce and a m ess age similar to the fol low[...]
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User Guide - 27 - To us e a stored Sp eed Call n umber during a ca ll: 1. Make a c all as per the usual proc edure f or m aking and ans wering calls . 2. W hen you need to ent er the pre- program med num ber y o u have alread y stored, pr ess the k ey programm ed f or the Speed C all num ber you wish t o be trans mitted. Note: Speed ca ll num bers [...]
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User Guide - 28 - Index 1 10/100BaseT Ethern et .......................................................................................................................... 2 A Account Code ............................................................................................................................... ...... 18 Adjustin g .............[...]
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User Guide - 29 - F Follow Me ...................................................................................................................... ........................ 15 G Group Listen ............................................................................................................................... ......... 22 H Hold ..........[...]
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User Guide - 30 - S Safet y ..................................................................................................................................................... 3 Speed C all ............................................................................................................................... ...... 11, 2 6 Swap ..........[...]