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Mitsubishi Electronics CP3020DAE manual

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Table of contents for the manual

  • Page 1

    DIGITAL COLOUR PRINTER MODEL CP3020DAE OPERATION MANUAL THIS OPERATION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR DIGITAL COLOUR PRINTER. This digital colour printer complies with the requirements of the EC Directive 89/336/EEC, 73/23/EEC and 93/68/EEC. The electro-magnetic susceptibility has been chosen at a level that gains prop[...]

  • Page 2

    CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS W ARNING: Use the AC power cord according to the recommendations as below, in order to comply with EN60950-1. Connect to the 230V receptacle of the room or the host equipment. The AC power cord should be VDE approved and consist of core size 1mm 2 or bigger, length 2.5m or sho[...]

  • Page 3

    1 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS CONTENTS Contents ................................................................................................ 1 Safety precautions ................................................................................ 2-4 Special features .....................................[...]

  • Page 4

    2 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SAFETY PRECAUTIONS In the interest of safety , please observe the following precautions: POWER REQUIREMENT This product is designed for operation on 220-240V AC 50/60Hz. Never connect to any outlet or power supply having a different voltage or frequency . W ARNING: THIS APP [...]

  • Page 5

    3 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS INST ALLA TION LOCA TIONS MAINT AIN GOOD VENTILA TION V entilation slots and holes are provided on the rear of this unit. Place the unit on a hard and level surface and locate at least 17 cm (6.7 inches) (top) and 5 cm (2 inches) (sides), from walls to insure proper ventilat[...]

  • Page 6

    4 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of colour , uneven colour or lines, or wrinkles in the print images. NOTE: MEMORIZED IMA[...]

  • Page 7

    5 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SPECIAL FEA TURES 2 PRINT SIZES ARE A V AILABLE DEPENDING ON INK SHEET 2 printing sizes are available depending on the 3-colour YMC ink sheet being used. There are 2 types of ink sheet, matte and glossto achieve the print finish required. PRINTER DRIVER The printer driver su[...]

  • Page 8

    6 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS UNP ACKING T ake the unit out of the box by the following procedures and illustrations. Make sure the contents of the accessory are all included. 1 1 1 1 1 Open the top of the box and remove the cardboard. UNP ACKING 4 4 4 4 4 Unwrap the packing. 3 3 3 3 3 T ake the unit out[...]

  • Page 9

    7 CONNECTIONS FEA TURES PREP ARA TION OTHERS TROUBLE- SHOOTING PRECAUTIONS FEA TURES & FUNCTIONS FRONT P ANEL 6 5 4 3 2 1 7 8 9 1 1 1 1 1 POWER BUTT ON Press to turn on power . Press again to turn off power . When the power is turned on, POWER indicator illuminates. 2 2 2 2 2 POWER INDICA TOR The lamp illuminates when the printer is turned ON. [...]

  • Page 10

    8 CONNECTIONS FEA TURES PREP ARA TION OTHERS TROUBLE- SHOOTING PRECAUTIONS REAR P ANEL 1 1 1 1 1 USB PORT Use this terminal to connect the unit to a device equipped with USB interface such as a personal computer . See page 9 for connection. 2 2 2 2 2 AC LINE SOCKET Connects the AC power cord provided with the printer . Insert the power cord firmly [...]

  • Page 11

    9 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS CONNECTIONS CONNECTION WITH USB INTERF ACE 2 2 2 2 2 CONNECTING WITH A PERSONAL COMPUTER 1 1 1 1 1 Make sure to turn off the personal computer . 2 2 2 2 2 Connect this unit with the personal computer as following example. To USB port Personal computer Printer To USB port 2 2[...]

  • Page 12

    10 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION Before printing, 1. Remove the shipping inserts on both sides of the paper tray inserting slot and the spacer inside the paper tray . (See below) 2. Install the ink cassette with an ink sheet loaded correctly . (see page 1 1) 3. Install the paper tray with[...]

  • Page 13

    11 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS Spool Ink sheet Handle Ink cassette Hubs Holder INK SHEET INST ALLA TION BEFORE OPERA TION Thermal head Thermal head Thermal head 2 2 2 2 2 INST ALLA TION OF INK SHEET Install the ink sheet (option: supplied with paper sheet set) to the ink cassette before inserting the ink[...]

  • Page 14

    12 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION Plate lever PRINT P APER INST ALLA TION The paper tray adjusts to the size of the paper you are installing. Do not force paper that is too long or too wide into the tray . NOTE • Use only the tray designed for this printer . •A spacer for protection du[...]

  • Page 15

    13 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS 5 5 5 5 5 Remove the protection sheet placed on top of the paper . NOTE •Y ou can load only one pack of print paper supplied as paper sheet set. When adding the paper , make sure that it does not to exceed the red line on the paper tray . (50 sheets max.) 6 6 6 6 6 Set th[...]

  • Page 16

    14 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION USAGE AND ST ORAGE OF P APER SHEET SET 2 BEFORE PRINTING • Fingerprints or dust on the paper’s surface may degrade print quality and cause paper jams. • When print paper is rapidly transferred from a cool place to a hot place, vapour or dew will be g[...]

  • Page 17

    15 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS PRINTER DRIVER INST ALLA TION The printer driver is required to print the data from a personal computer connected with this unit. The printer driver for Windows ® is supplied with this unit. Product name CPD3020AX Operating conditions Applies for Microsoft ® Windows ® 20[...]

  • Page 18

    16 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS TROUBLESHOOTING If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below . ALARM Causes Countermeasures • Install a new set of paper . Refer to pages 12-1[...]

  • Page 19

    17 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE CALLING FOR SERVICE 2 Use the following troubleshooting chart to try to resolve any apparent defect in operation. If you are unable to resolve the problem, unplug the power cord and contact your dealer . Symptom Check and Remedy No power Is the power cord plug discon[...]

  • Page 20

    18 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS OVERCOMING P APER JAMS TROUBLESHOOTING Thermal head 2 2 2 2 2 CLEARING A P APER JAM FROM THE INK CASSETTE AREA 1 1 1 1 1 Press POWER button to turn off the printer . 2 2 2 2 2 Press OPEN button to open the top cover . 3 3 3 3 3 Remove the ink cassette. Push the ink cassette[...]

  • Page 21

    19 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS 1 1 1 1 1 Position the ink cassette with the torn ink sheet on a flat, clean surface . 2 2 2 2 2 Place a piece of office tape on the center of the ink sheet. Office tape Supply spool T akeup spool REP AIRING A TORN INK SHEET 3 3 3 3 3 W ind the takeup spool counterclockwise[...]

  • Page 22

    20 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS THERMAL HEAD CLEANING Cleaning part A small amount of alcohol How to hold tissue paper Cleaner pen (Option) CLEANING Guide bar Thermal head Cov er Cleaning as indicated below will help maintain stable printer operation and extend the printer ’s life. Preparations Alcohol [...]

  • Page 23

    21 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SPEC & OPTIONS SPECIFICA TIONS Class Digital colour printer Model CP3020DAE Printing method Thermal Dye Sublimation 3 colour faces progressive printing (yellow , magenta and cyan) and surface lamination Print quality Dot resolution Max. 3134 x 2508 dots (A4 size) 314 DP[...]

  • Page 24

    EE919C131A9 Manufactured by Mitsubishi Electric Corporation 1 Zusho Baba, Nagaokakyo-city , Kyoto Japan Mitsubishi Electric Europe B.V . UK Branch T ravellers Lane, Hatfield, Herts. AL10 8XB, England, U.K. Phone +44 (0) 1707 276100 F AX +44 (0) 1707 278755 German Branch Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany Pho[...]