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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitsubishi Electronics CP3020DE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
DIGITAL COLOUR PRINTER MODEL CP3020DE OPERATION MANUAL THIS OPERATION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR DIGITAL COLOUR PRINTER. This digital colour printer complies with the requirements of the EC Directive 89/336/EEC, 73/23/EEC and 93/68/EEC. The electro-magnetic susceptibility has been chosen at a level that gains prope[...]
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Page 2
1 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS CONTENTS Contents ................................................................................................ 1 Safety precautions ................................................................................ 2-4 Special features .....................................[...]
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Page 3
2 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SAFETY PRECAUTIONS In the interest of safety , please observe the following precautions: POWER REQUIREMENT This product is designed for operation on 220-240V AC 50/60Hz. Never connect to any outlet or power supply having a different voltage or frequency . W ARNING: THIS APP [...]
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Page 4
3 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS INST ALLA TION LOCA TIONS MAINT AIN GOOD VENTILA TION V entilation slots and holes are provided on the rear of this unit. Place the unit on a hard and level surface and locate at least 17 cm (6.7 inches) (top) and 5 cm (2 inches) (sides), from walls to insure proper ventilat[...]
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Page 5
4 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of colour , uneven colour or lines, or wrinkles in the print images. NOTE: MEMORIZED IMA[...]
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Page 6
5 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SPECIAL FEA TURES 2 PRINT SIZES ARE A V AILABLE DEPENDING ON INK SHEET 2 printing sizes are available depending on the 3-color YMC ink sheet being used . There are 2 types of ink sheet, matte and gloss, to achieve the print finish required . PRINTER DRIVER The printer driver[...]
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Page 7
6 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS UNP ACKING T ake the unit out of the box by the following procedures. Make sure to check the contents. Open the top of the box and remove the cardboard. UNP ACKING Unwrap the packing. Save the packaging in case you need to ship the printer . T ake the unit out of the box car[...]
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Page 8
7 CONNECTIONS FEA TURES PREP ARA TION OTHERS TROUBLE- SHOOTING PRECAUTIONS FEA TURES & FUNCTIONS FRONT P ANEL 6 5 4 3 2 1 7 8 9 POWER BUTT ON Press to turn on power . Press again to turn off power . When the power is turned on, POWER indicator illuminates. POWER INDICA TOR When the unit is turned on, this lamp lights up. ALARM INDICA TOR When a[...]
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Page 9
8 CONNECTIONS FEA TURES PREP ARA TION OTHERS TROUBLE- SHOOTING PRECAUTIONS REAR P ANEL USB PORT Use this terminal to connect the unit to a device equipped with USB interface such as a personal computer . See page 9 for connection. AC LINE SOCKET Connects to the provided power cord. Insert the cord firmly . 1 2 FEA TURES & FUNCTIONS CANCELLING C[...]
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Page 10
9 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS CONNECTIONS CONNECTION WITH USB INTERF ACE CONNECTING WITH A PERSONAL COMPUTER Make sure to turn off the personal compute r . Connect this unit with the personal computer as following example. To USB port Personal computer Printer To USB port Use the printer driver to adjust[...]
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Page 11
10 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION Before printing, 1. Remove the shipping inserts on both sides of the paper tray inserting slot and the spacer inside the paper tray . (See below) 2. Install the ink cassette with the ink sheet installed . (page 1 1) 3. Install the paper tray with print pap[...]
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Page 12
11 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS Spool Ink sheet Handle Ink cassette Hubs Holder INST ALLA TION OF INK SHEET INST ALLA TION OF INK SHEET Install the ink sheet (option: supplied with paper sheet set) to the ink cassette before inserting the ink cassette into the printer . Press OPEN button to open the top c[...]
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Page 13
12 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION Plate lever INST ALLA TION OF PRINT P APER The paper tray adjusts to the size of the paper you are installing. Do not force paper that is too long or too wide into the tray . NOTE • Use only the tray designed for this printer . • A spacer for protectio[...]
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Page 14
13 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS Remove the cardboard. NOTE • Y ou can load only one pack of print paper supplied as paper sheet set. When adding the paper , take care not to exceed the red line on the paper tray . (50 sheets max.) Set the paper cover onto the paper tray . Install the paper tray in the p[...]
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Page 15
14 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE OPERA TION USAGE AND ST ORAGE OF P APER SHEET SET BEFORE PRINTING • Fingerprints or dust on the paper ’ s surface may degrade print quality and cause paper jams. • When print paper is rapidly transferred from a cool place to a hot place, vapour or dew will be g[...]
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Page 16
15 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS INST ALLING PRINTER DRIVER The printer driver is required to print the data from a personal computer connected with this unit. The printer driver for Windows ® is supplied with this unit. Product name CPD3020W CPD3020N0 Operating conditions Applies for Microsoft ® Windows[...]
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Page 17
16 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS TROUBLESHOOTING If for some reason printing is not possible or error occurs during printing, the indicators on the front panel will be lit. In this case, follow the procedure described below . ALARM Causes Countermeasures • Install a new set of paper . Refer to pages 12-1[...]
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Page 18
17 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS BEFORE CALLING FOR SERVICE Use the following troubleshooting chart to try to resolve any apparent defect in operation. If you are unable to resolve the problem, unplug the power cord and contact your dealer . Symptom Check and Remedy No power Is the power cord plug disconne[...]
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Page 19
18 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS OVERCOMING P APER JAMS CLEARING A P APER JAM FROM THE INK CASSETTE AREA Press POWER button to turn off the printer . Press OPEN button to open the top cover . Remove the ink cassette. Push the ink cassette to the left and lift up to remove . Pull out the jammed paper . Do n[...]
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Page 20
19 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS Position the ink cassette with the torn ink sheet on a flat, clean surface . Place a piece of office tape on the center of the ink sheet. Office tape Supply spool T akeup spool REP AIRING A TORN INK SHEET Wind the takeup spool counterclockwise so that the office tape is not[...]
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Page 21
20 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS CLEANING Cleaning part A small amount of alcohol How to hold tissue paper Cleaner pen (Option) Cleaning as indicated below will help maintain stable printer operation and extend the printer ’ s life. Preparations Alcohol (isopropyl alcohol) T issue paper (Fold in half abo[...]
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Page 22
21 CONNECTIONS PRECAUTIONS FEA TURES PREP ARA TION TROUBLE- SHOOTING OTHERS SPEC & OPTIONS SPECIFICA TIONS Class Digital colour printer Model CP3020DE Printing method Thermal Dye Sublimation 3 colour faces progressive printing (yellow , magenta and cyan) and surface lamination Print quality Dot resolution Max. 3134 x 2508 pixels (A4 size) 314 P[...]
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Page 23
EE919P134A Manufactured by Mitsubishi Electric Corporation 1 Zusho Baba, Nagaokakyo-city , Kyoto Japan Mitsubishi Electric Europe B.V . UK Branch T ravellers Lane, Hatfield, Herts. AL10 8XB, England, U.K. Phone (0) 1707 276100 F AX (0) 1707 278541 German Branch Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany Phone (2102)[...]