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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Monarch 6017, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Monarch 6017 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Monarch 6017. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Monarch 6017 should contain:
- informations concerning technical data of Monarch 6017
- name of the manufacturer and a year of construction of the Monarch 6017 item
- rules of operation, control and maintenance of the Monarch 6017 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Monarch 6017 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Monarch 6017, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Monarch service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Monarch 6017.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
Monarch 6017 Han diP ri nt Prin ter TC60 17OI Rev . AB 4/01 ©20 00 M onarch Markin g System s, Inc. A ll righ ts reser ved.[...]
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Page 2
Each produc t and pro gram c arries a r espective written wa rranty , the on ly war ranty on which the cu stomer can rely . Mona rch r eserve s the righ t to ma ke change s in the prod uct, the pr ograms, and their ava ilability at any tim e an d without n otice. Although Monar ch has m ade every e ffort to pr ovide com plete and accur ate informa [...]
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Page 3
i TABLE OF CONTENTS GETTING STARTED ................................................. 1 - 1 Unpacking the Printer ............................................ 1 - 1 Programming Information ....................................... 1 - 1 Battery and Safety Information ................................ 1 - 2 Installing the Battery ......................[...]
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Page 4
ii[...]
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Page 5
Getting Started 1 - 1 GETTING S TARTED Use these operating instructions with your Monarch 6017 HandiPrint Printer. The printer works with the SYMBOL SPT 17 00 or PPT 2700 handheld computer (“handheld”). The printer can print text, bar codes, and limited graphics on thermal direct receipt paper. Use these instructions to ♦ [...]
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Page 6
1 - 2 Getting Started Battery and Safety Information The printer is powered by a 7.4V Lithium Ion (LiIon) battery. There are no memory effects with LiIon batteries and reconditioning is not required. Lithium ion batte ries do not have to be completely drained before charging. ♦ Charging time is approximately 1.5 to 3 hours. ♦ Take the battery o[...]
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Page 7
Getting Started 1 - 3 3. Open the strap at the VELCRO tab and pull the strap through the slot. You now have access to the battery door. Move the strap out of the way. 4. Unlock the battery door by sliding down the battery tab. 5. Open the battery door. Tab[...]
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Page 8
1 - 4 Getting Started 6. Insert the battery into the printer as shown. 7. Press the battery into place. 8. Lock the battery door by pushing up the battery tab. 9. Thread the strap through the slot and secu re the strap at the VELCRO tab. Make sure the strap is adjusted to fit your hand. 10. Charge the battery. To remove the battery, open the batter[...]
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Page 9
Getting Started 1 - 5 You can print while the battery is charging; howeve r, the battery may not receive a full charge. You can also charge the handheld while it is connected to the printer. However, the batteries (printer and handheld) may not receive a full charge. To print with the AC power adapter connected, you must have a battery inside the p[...]
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Page 10
1 - 6 Getting Started Reading the LED This table explains the LED indicator. LED Indicator Status Red On The charger is charging the battery at a fast rate. If the ba ttery voltage is below 5.0V, the battery is “trickle” charged until the battery reaches 5.0V. The LED is off when the battery is fully charged. Green On Printer is on and ready to[...]
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Page 11
Getting Started 1 - 7 Connecting the Printer Attach the handheld to the prin ter's 14 - pin connector as shown. The handheld’s bottom lip fits snugly under the printer’s cutout. If your handheld has a strap, you may remove the strap or keep it attached to the handheld (allows for a more secure fit) before inserting the handheld into the pr[...]
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Page 12
1 - 8 Getting Started 3. Using the grommet provided, secure the strap into the attaching hole. 4. Thread the strap through the slot and secure the s trap at the VELCRO tab. Make sure the strap is adjusted to fit your hand. 5. Using the self - tapping Phillips screw provided, secure the button to the strap grommet. The screw threads itself while you[...]
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Page 13
Loading Supplies 2 - 1 LOADING SUPPLIES The printer can print text, bar codes, and some limited graphics on thermal direct receipt paper. See Appendix A, “Specifications” for the width and thickness requirements. 1. Open the supply cover by inserting your fingers into the rubber pull tab and pulling up firmly on the supply cover as shown. Do no[...]
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Page 14
2 - 2 Loading Supplies 2. Drop the supply into the well. Make sure the supply unwinds from t he top as shown. 3. Position the supply between the printhead guides. 4. Make sure some supply extends past the platen roller. 5. Close the supply cover. Tearing Supply The printer’s supply door acts as a tear bar. Tear down against the tear bar to remove[...]
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Page 15
Using the Printer 3 - 1 USING THE PRINTER This chapter includes information about printing, using the magnetic stripe reader, and scanning bar codes. Printing You must have a printing application installed on your handheld b efore you can print receipts. Monarch offers a print utility that is free to download from our Web site. Refer to the printin[...]
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Page 16
3 - 2 Using the Printer Quickly swipe the card through the reader either left - to - right or right - to - left with the magnetic stripe in the reader. The magnetic stripe must be facing toward the handheld while it is passed through the reader. The green LED on the printer indicates the following: LED Indicator Status On Ready/waiting for card. Bl[...]
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Page 17
Using the Printer 3 - 3 Scanning Bar Codes Scanning bar codes is application specific. You should only scan a bar code when prompted by your application. 1. Point the scanner at a slight angle approximate ly four to eight inches from the bar code symbol. 2. You can press either button (on the left and right side of the printer) or both buttons at t[...]
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Page 18
3 - 4 Using the Printer Scanning Tips ♦ Make sure there are no voids in the bar code symbol. ♦ Hold the scanner four to eight inches from the bar code. Move the scanner toward and away from the bar code to find the correct distance for a successful scan. ♦ Aim the scanner at a slight angle to the bar code. ♦ Keep the scanner window clean. ?[...]
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Page 19
Cleaning 4 - 1 CLEANING You may need to clean the printhe ad and platen roller after printing approximately six rolls of supply, whenever you load new supplies, or when you see voids in the print as shown. CAUTION Do not use sharp objects to clean the printhead. This may damage the printer and require a service charge. 1. Open the supply cover by i[...]
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Page 20
4 - 2 Cleaning 4. Clean the platen roller with a dry cloth or small brush. You can also use another cotton swab moistened with isopropyl alcohol. Turn the platen roller with your finger and run the cotton swab or dry cloth across it. Make sure the platen roller is clean all the way around. 5. Moisten another cotton swab with isopropyl alcohol. Rub [...]
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Page 21
Troubleshooting 5 - 1 TROUBLESHOOTING If you cannot fix a problem, call Technical Support. Problem Action Does not feed or has a paper jam. Remove any jammed supplies. Reload supplies. Does not print. ♦ Check or replace the printer’s battery. ♦ Your handheld’ s application may include a query for the battery voltage. Refer to the Programmer[...]
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Page 22
5 - 2 Troubleshooting Problem Action Light /heavy printing or voids in printing. Clean the printhead. Check or recharge the battery. See “Charging the Battery” in Chapter 1 for more information. Your System Administrator may need to adjust the print contrast. Your handheld’s application may inclu de a print contrast adjustment. Refer to the P[...]
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Page 23
Specifications A - 1 SPECIFIC ATIONS Printer Specifications Height: 2.8 inches (71 mm) Width: 4.25 inches (108 mm) Length: 9.5 inches (241 mm) Weight: w/ battery & supply 1.41 lbs . (0.64 kg) Shipping Weight: 3 lbs. (1.4 kg) Power: 7.4V Lithium Ion battery Operating Limits: Storage: 41 ° to 104 ° F (5 ° to 40 ° C) - 4 ° to 140 ° F ( - 20 [...]
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Page 24
A - 2 Specifications Charging Time: Approximately 3 hours with no printing Communicatio ns: RS - 232 port Print Ratio 25% black maximum per square inch Supply Specifications Supplies: Thermal direct receipt paper Supply Thickness: 2.2 to 3.5 mils (receipt paper) Supply Width: 3.125 inches (79 mm) Supply Length: 1.0 inch (25.4 mm) minimum f eed 8.0 [...]
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Page 25
Specificatio ns A - 3 Using the Optional Stand Read the following if you purchased the optional printer stand. The stand can be ♦ used on a table top or wall - mounted. ♦ adjusted to minimize glare on the handheld’s display ♦ folded flat for storage. For a Table Top: 1. Place the stand on the table top. 2. Unfold the stand and lock into pla[...]
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Page 26
A - 4 Specifications For Wall - Mounting: Wall - mounting hardware is not included. Use two screws or nails that support at least 5 pounds (2.3 kg.). 1. Place the unfolded stand against the wall. 2. Use a pencil to mark inside the two keyholes for the screws or nails. 3. Attach the screws or nails through the keyholes and into the wall. 4. Slide th[...]
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Page 27
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Page 28
For supplies, service, or assistance call toll free: 1-800-543-6650 (In the U.S.A.) 1-800-263-4650 (In Canada) www .monar ch.com[...]