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Monarch 9402 manual

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Table of contents for the manual

  • Page 1

    Mona rch 94 01 ® / 94 02 ® Therma l Printers Equipment Manual TC9 401EM R ev. C 6/94 © 1989 -19 94 M onarc h Ma rking Syst ems, Inc. All rights res erved .[...]

  • Page 2

    Eac h produ ct a nd prog ram c arries a r espec tive writ ten war ranty , t he onl y warranty on whic h the c us tomer can re l y . Mon arch reserv es the rig ht to make chang es in the produ ct and t he pro grams and their availability at a ny time a nd without no tice. Altho ugh Monar c h has ma de eve ry effo rt to p rovi de compl e te and acc u[...]

  • Page 3

    Table of Contents 1. Introduction ....................................................................... 1 2. Ins tal ling the P rint er ........................................................ 3 3. Using the Keys ................................................................. 5 On the Key pad ....................................................[...]

  • Page 4

    9401/9402 Equipment Manual ii[...]

  • Page 5

    1. In trodu ction The 9401 ® (5- key key pad) and 9402 ® (2 1-key keyp ad) pr inters are a vail able wi th a number of options : • format s 54-69 (94 02 only) • format s 70-85 (94 02 only) • me mory ca r d • memo ry ex pansi on boar d • compu ter keyboa rd • sc anner • b at te r y pa ck • rib bon take -up reel • rib bon deliver [...]

  • Page 6

    T o insta ll an d use your pri nter , read all the sectio ns of the man ual tha t apply . I f y our printer does not hav e • tak e-up reels , skip "Con tinuous P ri nting. " • a ribb on delivery spool, sk i p " Load ing the Ribb on." Y ou should al s o have the se 94 01/ 9402 man ual s : Opera tor ’s Handb ook Ex plains ho[...]

  • Page 7

    2. In sta lling t he Printer 1. Pl ace the prin ter on a l evel surface . CAUTION The power s witch must be Off while you co nnect any cable s to the pri nt er . 2. If yo u ar e goi ng to u se the printer on- line, c onn ect the RS -232 (o n-line) cable a s s hown. 3. If you a re going to u se t he opt ional Monarc h comp uter key boa rd, remov e t[...]

  • Page 8

    NOTE: The key boa rd cable is mark ed with the word "TOP " t o he lp you conn ect it to th e pri nter . 4. Con nect the p ower cord to t he so c ket as s hown. Plu g the other en d of the cord int o a grounded 1 10V AC elec tr ica l ou tlet. 9401/9402 Equipment Manual 4[...]

  • Page 9

    3. Us ing the Key s Both pr inters have a dis play (with t wo 1 6-char acter line s ) an d fi ve func tio n keys . Th e 9 402 prin ter has 16 addit ional keys to allo w off-line dat a entry . For inf ormati on on pri n ting da ta off- line, r efe r to the 94 01/9402 Opera tor ’s Handb ook . On th e Keypad In terrupt s pr intin g. Ret urns the dis[...]

  • Page 10

    On th e Compute r Keybo ard Y ou can att ach an optio nal co m put er keyb oard to the 9401 or 9402 pri nt ers. The comput er keyboard looks somethi ng lik e thi s: Som e of the func t ion keys on a comp ute r key bo ard corr espond to t he fu nction keys on t he print er k eypad. Function Printer Ke ypad Key Equival ent F1 F2 F5 / F6 F9 F10 9401/9[...]

  • Page 11

    4. Lo adi ng Suppli es The 9401/ 9402 pr inte rs pr int on • Ta g s , w hi ch can be fe d out th e exit c hu te in one stri p (see "Con tinuous Pr inting" ). • Labels , whi c h can be fed out the ex i t c hut e: − in one s trip ( see " Continuou s Pr intin g" ). − one at a tim e w hile the back i ng paper rewin ds inside[...]

  • Page 12

    Supply Lo ad ing Diagram The illustration b elow shows the correct routing fo r supplies, rib bon, and back ing paper . NOTE: Gui de th e ribbon ar ound t he ribbo n g uide roll ers whe n lo ading. Pri nted Supp ly Backing Pap er Ri bbon Gui de Rollers Ribb on Suppl y G uide Roller Supp ly Gui de Suppl y Pla tter Fron t of Pri nter 9401/9402 Equipm[...]

  • Page 13

    Co ntin uous Pri nti ng 1. Open the p rinter cover b y lifti ng the h andle an d pulling it com pl e tely arou nd the top of th e p rint er. 2. Mov e th e print head lever as show n to ope n the prin the ad. NOTE: If yo u a r e l oadi n g suppl ies for th e fi rst time , skip ste ps 3 - 7. If you are rep laci ng su pplies, f ol l ow all the s teps [...]

  • Page 14

    3. If backi ng pape r isn’t rew ound o n the backi ng pap er tak e-up reel, m anu ally rew ind and remo ve t he ol d su pply roll. NOTE: Cha nge th e r ibbon w hen lo ading new supp lies, if nece ssary (see "Lo ading the R i bbon "). 4. If the ba cking paper is re wound on t he back ing paper tak e-up reel, l oos en the old su pplies en[...]

  • Page 15

    5. Pul l the w i re c lip off t he bac king pap er take- up reel as shown . 6. Sl ide the ba c king paper off the wi re c lip. 7. Rep lace the wire c lip on the back ing paper tak e-up reel . Wi re Cl ip 4. Loa ding Sup plies 11[...]

  • Page 16

    8. Sl ide the supp ly gui de t o the top of th e sup ply gu ide roller . 9. Remo ve t he se al fr om th e new rol l of suppli es. 10. Remo ve t he fi rst l abel f rom the b ackin g paper. 11. Pl ac e the rol l of supp l i es on the su pply platt er . 12. Fee d the supply thr ough the s uppl y sen sor , pas t the pr i nth ead, and up to th e feed ma[...]

  • Page 17

    On-Dem and Pr inting 1. Open the p rinter cover b y lifti ng the h andle an d pulling it com pl e tely arou nd the top of th e p rint er. 2. Mov e th e print head lever as show n to ope n the prin the ad. NOTE: If yo u a r e l oadi n g suppl ies for th e fi rst time , skip steps 3 - 7. 3. If bac k ing paper is not re wound on the bac k ing pape r t[...]

  • Page 18

    4. If bac k ing paper is rew ou nd on the back i ng paper take -up re el , l oos en the old su pplies enou gh to te ar the backing paper w here sho wn, then m anua lly rewi n d and remove th e supply roll. 5. Pul l the w i re c lip off t he bac king pap er take- up reel as shown be low . 6. Sl ide the ba c king paper off the wi re c lip. 7. Rep lac[...]

  • Page 19

    8. Sl ide the supp ly gui de t o the top of th e sup ply gu ide roller . 9. Remo ve t he se al fr om th e new sup ply ro ll. 10. Remo ve t he fi rst l abel f rom the b ackin g paper. 11. Pl ac e the s upply roll on the supp l y plat ter . 12. Fee d the supply thr ough the s uppl y sen sor , pas t the pr i nthead, a nd out t he fro nt of the print e[...]

  • Page 20

    14. Loop the backing paper back thro ugh th e plate n u nit as shown . 15. Remo ve the wire cli p from the ba ck i ng paper take -up reel . 16. Wrap th e b acking p aper around the backi ng pape r take-u p reel as shown. 17. Sl ide the wire clip over the ba cking paper and ba cking paper ta ke-up ree l. Wire Clip Backing Paper T ake-up Reel Platen [...]

  • Page 21

    18. Sl ide the supp ly guid e d own the supp ly guid e r oller unt il it jus t touc hes the ed ge of the s uppl y . 19. Clos e th e pr inthead by turni ng th e pri nthead lever as shown . 20. Clos e the pri nt er cover . Printhead Lever Supp ly Guide 4. Loa ding Sup plies 17[...]

  • Page 22

    9401/9402 Equipment Manual 18[...]

  • Page 23

    5. Lo adi ng the Ribbo n 1. Open th e cover by lifting the handle and pu lling it com pl e tely arou nd the top of th e p rint er. 2. Mov e th e print head lever as show n to ope n the prin the ad. 3. Rewi nd t he s upplie s back onto the roll. If backi ng pa per is rew ound on the take- up reel, tear it as des cribed in "Loadi ng S uppli es.&[...]

  • Page 24

    4. Remove the o ld ribbon by pulling the wire clips a s shown. 5. Remo ve t he ribbo n cor es f rom the wire cli ps a nd dis c ard them . 6. Pl ac e the w ire cli ps ba ck on the ribbon ta ke -up reel and del ivery re el. 7. Remo ve the new ribbo n from th e p ac kage. 8. Pl ace the ful l del ivery c ore on the deliv ery reel as s how n. NOTE: The [...]

  • Page 25

    9. Gui de th e ri bbon do wn b etween the pri nthead and t he front of the pr inte r and around the rollers as shown. 10. Pl ac e the ta ke-up c ore (empty cor e) on the rib bon ta ke-up reel. 11. Gent ly slide the ribbon cores onto the ree l s while guid ing the ribbo n aroun d the prin thead. 12. Pr es s down firm l y o n the c ores to ensur e th[...]

  • Page 26

    13. Man ually t urn t he ribbo n tak e-up r eel as show n un til the rib bon is tight . Make sure the ribbon is not wrinkled or bunched . 14. Sl ide the supp ly throug h the prin the ad and up to the fee d mar k, a s des cribe d in "L oadin g Supp lies." 15. Clos e th e pr inthead by turni ng th e pri nthead lever as shown . 16. Clos e th[...]

  • Page 27

    6. Cleaning the Printhead and Platen Roller WARNING Turn the power Off and unplug the cord before cleaning. 1. Open th e cover by lifting the handle and pu lling it com pl e tely arou nd the top of th e p rint er. 2. Mov e th e print head lever as show n to ope n the prin the ad. 3. Win d the s upplie s back onto t he su pply r ol l . If bac k ing [...]

  • Page 28

    5. Lig htly mois ten a cott on sw ab wi th rub bing alcoho l. 6. Rub the swab u p a nd down th e print head as sh own. Clea n the pl at en rolle r the s ame way . 7. Re- load the sup ply ro ll an d r ibbon, if nec essary . 8. Clos e the pri nthead . 9. Clos e the pri nt er cover . 10. Turn the p ower On . 11. If printing is not improve d , call Ser[...]

  • Page 29

    7. Repla cin g the F use CAUTION As a sa fety m easur e, be sure t o turn the printer Of f and unpl ug th e pow er cord. 1. Turn t h e print er Off and u nplug the pow er c ord. Fac ing t he bac k of the printer , pr ess and t urn th e fus e cov er as sho wn until i t pops out. 3. Pu ll the fu se ou t of t h e co ver . 4. Ins ert a 1.5 amp, 25 0V s[...]

  • Page 30

    5. Lin e up t he not ches i n t he fus e c over w ith th e sl ots i n th e re c epta cle an d in sert the f use. 6. Push th e fus e cove r and tu rn as shown unt il it locks in pl ac e. 7. Pl ug in t he pow er c ord. 9401/9402 Equipment Manual 26[...]

  • Page 31

    8. Tro uble shooti ng If yo u h av e a pr obl em that i s n’t lis ted, se e the 940 1 Me ssages Man ual or c a ll Monarch Service. Problem Corrective Action The display is blank after you turn On the printer. Turn the printer Off and make sure the power cord is properly plugged into the printer and a grounded 110VAC r eceptacle. Check the fuse an[...]

  • Page 32

    Problem Corrective Action Printing is compressed or distorted. Clean the printhead and platen roller. Printing has shadows or smears. Clean the printhead. Lower the print contrast. Change supplies to thermal direct or thermal transfer. Reload the ribbon correctly. Light printing. Change supplies to thermal direct or thermal transfer. Reload the rib[...]

  • Page 33

    Problem Corrective Action "Check Ribbon" message appears. Check to see if there is no ribbon or the printer is at the end of the ribbon. In either c ase, replace the ribbon. The ribbon i s jammed. Check the ribbon path and reload the ribbon, if necessary. "Out of Paper" message appears. Replace the supply roll, if it is empty. M[...]

  • Page 34

    9401/9402 Equipment Manual 30[...]

  • Page 35

    9. Spe ci ficati ons Printer Le ngth: 1 6.5 inc hes (419 mm ) Wi dt h : 10. 5 inc h es (2 67 m m ) Height: 9 inches (229 mm) Weight : 15.5 lbs . (7.05 kg) Shi pping Wei ght: 22 l bs. ( 10 kg) Power: Domestic: 1 15 V AC, 80 W , .7A, 60 Hz. Inte rn at io nal : 22 0 V A C, 80W , . 35A , 5 0 Hz. Fus e: 1 .5 amp, 250V slow blow No rm a l op erat ion: 8 [...]

  • Page 36

    Rela tiv e hum i dity : Oper atin g 1 0% to 80% (no conde nsatio n) Sto rage 5 % to 90% Ribb on width s: 1.26 inche s (32.0 mm ) 1. 5 7 i n c h es (3 9. 88 mm ) 2. 1 0 i n c h es (5 3. 34 mm ) Ribb on length: 308. 4 fe et (94 meters ) Ribb on storage: 41˚F to 95˚F (5˚C to 35˚C) . DO NOT leave r i bbon s in direct s unl i g ht, hi gh tem p eratu[...]

  • Page 37

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  • Page 38

    Pub lishe d by T echn ical Co mmu nicat ions De pa rtmen t. Printe d in the U.S.A. For sup pl ies , se rvice , or as sist an ce ca l l: TOLL FRE E: 1-800-5 43-6 650 (In th e U.S.A.) 1-800-2 63-4 650 (In Can ada)[...]