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Monarch 9494 manual

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Table of contents for the manual

  • Page 1

    Monarch Marking Systems MONARCH@ 9494 TM THERMAL PRINTER Operator's Handbook ~ ,..«;: ~ . ""'1:~ :;.cr-:""".,~o;r..~ 'tII;,.')(~~~~~ -:" "~~-_.~ ~~.~-,:; . ."',:..,-.:O;;'-., ,,~~ __;o~_:':r ~~~-~~~';r...~ :v...:...~:'"~~ ~..~~"<~~~ iiIIIN~fi:. TC9494[...]

  • Page 2

    Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarc[...]

  • Page 3

    Preface Th is ma nual c ont ains info rm atio n about th e pri nte r ’ s ✦ fea tur es and f unct ions ✦ ge nera l op er at ion ✦ pr oced ures for m aint enan ce an d tro uble shoot ing. Y ou c an pur chas e an op ti on al doc um entat ion p acka ge that inc lud es: ✦ MPCLII Packet Reference Manua l —explains how to des ign la bel s, cr [...]

  • Page 4

    T erm s to Know ––––––––––––––––––––––––––––––––––––––––––––– continuous m ode Pr int mod e in whi ch a for mat and da ta wi th a spec i f i c qua ntit y ar e sen t to th e pri nt er to be pr inte d in on e c on tinu ous st rip. download ( send) Transmi ss ion[...]

  • Page 5

    Table of Contents 1. In s tal lat io n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Power Supp ly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Connect ing the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Connect ing th e Commu nic atio ns Cable . . . . . . .[...]

  • Page 6

    6. Sp e cif ica t ion s a nd Ac cess o ries . . . . . . . . . . . . . . . . . . . . . . . . 6- 1 Specif ica tion s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Label Size s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Accesso r ies . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    Chapter 1. Installation Thi s p rint er i s a tab leto p, onl ine- onl y un it u sed to pri nt labe ls . Wh en y ou f irs t r ece ive t he pr inte r , yo u mus t: ✦ Co nnect the pow er co rd to th e prin ter . Se e "Con nec ting the Power Cor d ." ✦ Load yo ur lab els . See Cha pt er 2, "Loa din g Ri bbon a nd Supp lie s." ?[...]

  • Page 8

    Conne cting t he Power Cor d –––––––––––––––––––––––––––––––––– Bef ore you plu g o r un plug th e po we r cor d, tur n the p rint er of f. T o co nn ect th e p owe r co rd : 1. T urn th e printer o ff. ( I) indicates o n and ( O) indicates off. 2. T urn th e printer a s shown. 3. [...]

  • Page 9

    Co mm unic ations Por t Co mm unic ations Cable Ch apter 1. In stall ation 1- 3[...]

  • Page 10

    Connecting the Communicat ion s Cable ––––––––––––––––––––––– Bef ore re ceiv ing dat a, y ou m us t co nn ect the co mmuni cat io ns cable t o the ho st and to the printer . Conn ect the communications cable to your commu nications port a s shown bel ow . 9494 O perat or ’ s Hand book 1-4[...]

  • Page 11

    Communica tion V a lues –––––––––––––––––––––––––––––––––––––– In order for your printe r to comm unicate with yo ur host, you must make sure t he commu n ication values are set to the sa m e values. Here are th e de fault va l ues with which the p rinter is shi ppe d: ✦ [...]

  • Page 12

    [...]

  • Page 13

    Chapter 2. Loading Ribbon and Supplies Bef ore loa ding r ibbon or lab els, y ou m ust op en th e prin ter : 1. In sert yo ur fi nger s i nt o the de pres sio n b enea th th e f ace pla te and p ul l u p. Face Plate 2- 1[...]

  • Page 14

    2. Pul l th e la bel gu ide f or ward a nd dow n as sh own. 3. Pu sh t he pr i nthea d asse m b l y to ward th e rear of th e pri nt er until it op e ns comp letely . Label Gu ide Suppl y H o lder Ribbon Casset te Fron t View Rear View 9494 O perat or ’ s Hand book 2-2[...]

  • Page 15

    4. T o cl os e the printe r , p ush th e prin thea d ass emb ly towa rd th e f ront of prin te r , clos e th e labe l gu ide an d la tch th e f ace pla te into pl ac e. Loadi ng Ribbon ––––––––––––––––––––––––––––––––––––––––––––– Us e ribb on onl y w hen p ri[...]

  • Page 16

    Reloading a Ribbo n Cassette ––––––––––––––––––––––––––––––––– T o reload your ribbon , remove t he ribbon casset te from th e pri nte r an d f ol low t hes e s te ps: 1. Loc at e the en d of t he ca ss ett e wi th t he t w o l atc hes . Loc at e the In ter nat ion al S ymb ols f or [...]

  • Page 17

    DO NOT wrin kle or cr ush th e ribb on . 5. Wit h th e ridg ed end of th e t ake -u p ree l fa cing down , p lac e th e ri bbon ro ll on the s poo l wit h t he f oam was her (on th e half o f the casse tte with t he latches). 6. Fe ed the r ibb on ar ound the gu ides and p lace the t ake -up r eel onto th e shor ter sp ool. 7. T wis t t he rib bon [...]

  • Page 18

    Loadi ng Suppl ies ––––––––––––––––––––––––––––––––––––––––––– We r ecommen d synthet ic labels whe n printing seri al or hi gh-den sit y ba r codes . U se o nly pap er lab els f or peel mode . For label size s, see Chapter 6, "Specifications and Accessories.[...]

  • Page 19

    Lo ading f or P eel Mod e Use only pape r labe ls for p eel mod e. Pee l mo de se para tes la bels fr om th e backi ng pape r . Ma ke su re the ap prop riat e conf igur atio n re cor d has be en dow nlo aded so the p rin ter p ri nts in o n-de man d mo de. T he pr in ter def ault is on -dem and. For m or e in form atio n, c onta ct yo ur co mp any?[...]

  • Page 20

    3. In ser t th e ro ll o f l a bels be twee n t he sup ply hol der s i nsi de the p rinter . 4. Us e the ha ndl es o n t he s upp ly hold ers to p re ss th e su pp ly holder s t oget h er unt il they l o ck into the la b el ro ll. Mak e s ure the su pply ho lder s a re pr esse d agai nst th e su ppl y roll . Also, make sure the label roll tu r n s [...]

  • Page 21

    5. Fee d t he lab el s tri p t hrou gh th e lo wer op enin g in th e labe l gui de . 6. Kee p li ght t ensio n on th e la be l st rip whi le li fting t he ba ck of the pri nth ead ass emb ly . Lowe r O peni ng in Lab e l G uid e Label G uid e Rear View Printhead Assembly Fro nt Vi ew Cha pt er 2. Lo a di ng Ribbo n and S u pplies 2- 9[...]

  • Page 22

    7. Cl os e t h e pr in ter . Mak e s ure the rib bo n is wo und ti ght ly i nsi de the ri bbon cas se tte bef ore yo u cl o se t he pr i nter . See "Re loa di ng a Rib bon Cas set te" to w ind th e ri bbon . 8. T urn th e printer on. 9. W ai t un ti l t he L ED f lash es on e t ime (abo ut fi ve seco nd s) an d the n pres s t he trig ge r[...]

  • Page 23

    Loadi ng f or N on-P eel Mode Non -p eel mode fe ed s th e la be ls thro ug h t he pr int er wit hou t pee lin g them f r om th e back in g pape r . Before loadi ng label s, make su re the label path i s clean. See Cha pte r 4, "C are an d Ma int ena nce ." T o lo ad your supplies: 1. Open the p rinter . 2. Use the h andle s on th e sid e[...]

  • Page 24

    3. In ser t th e ro ll o f s upp l y be twee n the su pply ho lder s i nsid e the p rinter . 4. Us e the ha ndl es o n t he s upp ly hold ers to p re ss th e su pp ly holder s together until t h ey lock into the supp ly roll. Mak e s ure the su pply ho lder s a re pr esse d agai nst th e su ppl y roll . Also, make sure the supply roll tur ns freely[...]

  • Page 25

    5. Fe ed the l abe l st rip t h roug h the upper op enin g in th e labe l gui de . 6. Kee p li ght t ensio n on th e la be l st rip whi le li fting t he ba ck of the pri nth ead ass emb ly . Upper Opening in Lab e l G uid e Label G uid e Rear View Printhead Assembly Fro nt Vi ew Cha pt er 2. Lo a di ng Ribbo n and S u pplies 2-13[...]

  • Page 26

    7. Cl os e t h e pr in ter . Mak e s ure the rib bo n is wo und ti ght ly i nsi de the ri bbon cas se tte bef ore yo u cl o se t he pr i nter . See "Re loa di ng a Rib bon Cas set te" to w ind th e ri bbon . 8. T urn th e printer on. 9. W ai t un ti l t he L ED f lash es on e t ime (abo ut fi ve seco nd s) an d the n pres s t he trig ge r[...]

  • Page 27

    Chapter 3. Printing Data p ackets may be downloaded from a po r table host device or m ay be dow nloa de d f rom anot her h ost . Y ou ca n prin t la be ls in th ese mod es: ✦ On -dem and (p ee l mode ) ✦ Co ntinuo us ( non- p e el mode ). Print ing in On-Dem a nd Mode –––––––––––––––––––––––––?[...]

  • Page 28

    4. Remove th e printe d label or press the trigger to print the nex t la be l in th e ba tch. Cance l ing a Pri nt Job T o cancel th e current p rint job, h old do wn the tr igger un til the LED sto ps bli nking a nd disp lay s so lid gree n. Th e bat ch is canceled a nd the data is l ost. T o resume printi ng, you must dow nlo ad the ba tc h agai [...]

  • Page 29

    Int e rrup ting a Pr in t Job Y ou c an pa use or c anc el the cu rren t p rint j ob: ✦ T o pa use the c ur rent pr int jo b, pr ess the trig ger on ce. Th e cur re nt pr in t jo b st ops te mpor aril y . T o r esum e pr in t i ng, pr es s th e trig ger a gain. ✦ T o cancel th e current p rint job, h old do wn the tr igger unt il the pr inti ng[...]

  • Page 30

    9494 O perat or ’ s Hand book 3-4[...]

  • Page 31

    Chapter 4. Care and Maintenance DO NOT use s har p ob jec ts t o cl e an th e p rin ter . Th is m ay da mag e t he pr int er an d vo id y our war rant y . This chapter te lls you how to: ✦ cl ear l a bel jam s ✦ cl ean t he pri nth ead, pe el b lad e, an d pl aten ro lle r . 4- 1[...]

  • Page 32

    Cleari ng La bel Jam s ––––––––––––––––––––––––––––––––––––––––– W hen y ou ar e prin t i ng and a jam oc cu rs, th e LED f la she s amb er an d gree n. T o clear a label ja m: 1. T urn th e printer of f and open th e printe r . 2. Remo ve the lab el roll . 3. Rem ove[...]

  • Page 33

    Clean ing ––––––––––––––––––––––––––––––––––––––––––––––––––– Y ou m ay need to cl ean the pri nt head , p late n r oller , an d pe el bl ad e: ✦ after 8 r o ll s of supplie s ✦ daily if your printer is in an e xcessively dirt y , hot, or hum i[...]

  • Page 34

    3. Moisten a cotto n swab with alco hol. Rub i t back an d forth ac ross the pr inth ead, pl aten rolle r , a nd pee l bl ade to r emove b uil d-up . Ma ke sur e the pr inth ea d, pla ten rol ler , and pe el b lade a re c lea n. 4. Le t t he pr int er dr y an d re load yo ur sup pli es. Platen Roller Peel Blade Printhead 9494 O perat or ’ s Hand [...]

  • Page 35

    Chapter 5. Troubleshooting Th e prin ter us es a co mbina tion of lig hts to displ ay a v ar iety of pri nte r s tat es. Se e t he "P ro blem s a nd Sol utio ns" sec t ion for th ose re qui ring fu rt he r ac ti ons . W hen an erro r occu rs tha t yo u ca nnot clea r , pri nt a tes t label before ca lling Ser vice or sending the printer i[...]

  • Page 36

    If the pri nt er is in o n-de m and m ode , th e LED r api dly b lin ks green. Press the trigger to dispen se the te st label. If the printer is in co ntinuous mo de, a te st label p rints a utomatica lly . Th e test labe l disp lays th e foll owi ng i nfor mati on: ✦ Mode l number ✦ Sof twar e vers ion ✦ Inche s printed ✦ COM M po rt sett [...]

  • Page 37

    LED I ndicator –––––––––––––––––––––––––––––––––––––––––––––– Th is tab le ex plain s the m ean ing s of var iou s LE D stat es. U se the colo r of t he LED an d wh ether i t is so lid, b link ing slow ly , o r bli nkin g r api dly to d ete rmi ne t he mean [...]

  • Page 38

    Pr oblems and Sol uti ons ––––––––––––––––––––––––––––––––––––– This section helps you correct some problems that may occur . If yo u cann ot fi x a pr oblem , pl eas e cont act S erv ice. Prob le m Solut i on Print s blank labels. (Thermal transfer models only) Check ribbon [...]

  • Page 39

    Prob le m Sol ut io n Print er does not print . Make sure t he power cord i s connected to t he printer and plugged into a li ve outlet. Make s ure the pr inter is not paus ed. Make s ure the c orrect commands have been downloaded. Make s ure the s upplies are loaded correctly . Make s ure the c ommunications cable i s connected. Print er does not [...]

  • Page 40

    9494 O perat or ’ s Hand book 5-6[...]

  • Page 41

    Chapter 6. Specifications and Accessories Specifica tions –––––––––––––––––––––––––––––––––––––––––––––– H e i g h t : 8 inches (203 mm) W i d t h : 8.1 i nc hes ( 206 m m ) D e p t h : 10.5 i nches (267 mm) W e i g h t : 6. 3 l b. (2. 86 k g.) wit hout sup [...]

  • Page 42

    Label S izes––––––––––––––––––––––––––––––––––––––––––––––––– The pri nte r lets yo u pr int la bels 2.0 inch es (50 m m) to 4.0 (10 2 mm ) inc hes wi de and up to 6.0 i nche s (152 m m) lo ng. The standard stocked label lengths include: 1.0 inch (2 5 [...]

  • Page 43

    Cable Pin Ou ts ––––––––––––––––––––––––––––––––––––––––––––– Th e fol lowi ng ta ble de scri bes th e cabl e pin out s for th e prin ter con ne cti on. Th e pr int er u ses a m ale 9 -pi n RS -2 32 c onn ect or . Pin Description Direction 1 DTR or +5 v dc Out[...]

  • Page 44

    9494 O perat or ’ s Hand book 6-4[...]

  • Page 45

    [...]

  • Page 46

    ! Printed in U.S.A.[...]