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Multi-Tech Systems MT128ISA-UV manual

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Table of contents for the manual

  • Page 1

    Models: MT128ISA-UV MT128PCI-SD MT128PCI-SV User Guide[...]

  • Page 2

    User Guide Models MT128ISA-UV , MT128PCI-SD, MT128PCI-SV PN: S000317 Copyright ©2003 by Multi-T ech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in p art, without prior written permission from Multi-T ech Systems, Inc. Multi-T ech Systems, Inc. makes no representations or warranties with respect to the con[...]

  • Page 3

    Content s Chapter 1 - Introduction ..................................................................................................................................... 5 Product Overview ................................................................................................................................. 5 Product Description ..........[...]

  • Page 4

    Service ........................................................................................................................ ....................... 35 U.S. and Canadian Customers .................................................................................................... .3 5 International Customers (outside U.S.A. and Canada) ........[...]

  • Page 5

    5 Chapter 1 - Introduction MT128ISA/PCI Chapter 1 - Introduction Product Overview W elcome to the world of ISDN communications. Y ou have acquired one of the finest ISDN terminal adapters (T As) available today , the MultiModemISDN from Multi-T ech Systems. The proliferation of PCs and LANs with bandwidth-intensive applications has generated a powe[...]

  • Page 6

    6 Chapter 1 - Introduction MT128ISA/PCI Features Y our internal ISDN PC card features include:  D Channel protocols including A T&T 5ESS, Nortel DMS-100, US NI-1 & NI2, ETSI and Japan INS-64.  Full B Channel protocol set including V . 1 10, V .120, HDLC, X.75 (T ransparent T .70NL, EuroFT), MLP , async to sync PPP conversion and MLP+B[...]

  • Page 7

    7 Chapter 1 - Introduction MT128ISA/PCI Manual Organization This manual is divided into five chapters and three appendices: Chapter 1  Introduction and Description Chapter 1 summarizes the products features, lists its technical specifications, and provides an overview of the manual s organization. Chapter 2  Installation Chapter 2 descr[...]

  • Page 8

    8 Chapter 1 - Introduction MT128ISA/PCI T echnical Specifications Model Number(s): MT128ISA-UV , MT128PCI-SD and MT128PCI-SV Network Interface: RJ-45 S/T Interface or RJ-45 U Interface RJ-1 1 POTS Interface (V models) Switch Compati bility: A T&T 5ESS, Nortel DMS-100, US NI-1 & NI2, ETSI, INS-64 B-Channel Protocols: V oice, Dat [...]

  • Page 9

    9 Chapter 2 - Installation MT128ISA/PCI Chapter 2 - Inst allation Introduction This chapter describes how to make all the physical and software driver connections necessary for your terminal adapter to operate in an ISDN environment. Please check the package content s list in Chapter 1 before beginning your installation. ISDN BRI Line Before runnin[...]

  • Page 10

    10 Chapter 2 - Installation MT128ISA/PCI T erminal T erminal T erminal NT2 (PBX) NT1 Point “S” 4-8 Wires Point “S” Point “S” Point “T” 4-8 Wires Point “U” 2 Wires Figure 2-1 ISDN Interface Points S/T Interface The S/T interface uses an 8-conductor modular cable terminated with an 8-pin RJ-45 plug. An 8-pin RJ-45 jack located on [...]

  • Page 11

    11 Chapter 2 - Installation MT128ISA/PCI Internet Access If you want to use an ISDN adapter to connect to the Internet, you must get an Internet access account from an ISP (Internet Service Provider) in your country . Y ou must also confirm with your ISP that they support either single channel ISDN (64K) or multilinked channel (128K) access. Safety[...]

  • Page 12

    12 Chapter 2 - Installation MT128ISA/PCI Hardware Inst allation Note: Disregard step 1 for models MT128ISA- U V only , and proceed to step 2. 1. The ISDN S/T interface can support up to 8 ISDN terminals and NT1 device connecting to the ISDN network. Only one ISDN S/T device should have the terminator enabled. Normally , the ISDN terminal farthest f[...]

  • Page 13

    13 Chapter 2 - Installation MT128ISA/PCI 3. If you are using a voice model adapter (models MT128ISA- U V or MT128PCI-SV only) you may connect your current analog device to the RJ-1 1 Phone port. Y ou can connect analog telephones, G3 fax, modem, or an answering machine with the RJ-1 1 connector cable. RJ1 1 Analog Connection (T elephone, G3 Fax, An[...]

  • Page 14

    14 Chapter 2 - Installation MT128ISA/PCI Sof tware Inst allation Before Y ou Begin After installing the terminal adapter in your computer youll need to install and configure the adapter drivers, then set up dial-up connections. If your ISDN application uses the CAPI interface, install a CAPI compliant application such as RVS-COM Lite. Before you[...]

  • Page 15

    15 Chapter 2 - Installation MT128ISA/PCI S tart>Settings>Control Panel>Modems>ISDN modem>Properties>Connection, Advanced>Extra settings .  The Internet PPP protocol is for connecting to Internet and other communications servers at 64 kilobits per second. Only one B-channel is used, leaving the other free (if supplied by your[...]

  • Page 16

    16 Chapter 2 - Installation MT128ISA/PCI Configuring for Y our ISDN Switch Regardless of the operating system or application you are using, the inst allation process will request informa- tion from you about the ISDN switch and your remote connection. Use the following information as a refer- ence while configuring your software. ISDN Switch T ype [...]

  • Page 17

    17 Chapter 2 - Installation MT128ISA/PCI Inst all the Modem Driver on Win 98/Me/2000/XP For W indows 98/Me/2000/XP operating systems, install the modem driver using the Windows Plug and Play feature. Follow the procedure below to inst all the modem driver . 1. V erify the modem is properly connected, then turn on the computer . Windows will detect [...]

  • Page 18

    18 Chapter 2 - Installation MT128ISA/PCI 6. Use the list box to select the Switch T ype. If you are not sure which Switch T ype to select, contact your ISDN provider . If your telephone service provider uses MSN (Multiple Subscriber Numbers) or SAD (Sub-Addressing), enter the information given to you by your ISDN provider in the appropriate fields.[...]

  • Page 19

    19 Chapter 2 - Installation MT128ISA/PCI 13. Add your second NDISW AN ISDN device by clicking Add and selecting ISDN-2- IINWANNT from the list box. Click OK to add this device to the RAS Setup as shown in figure 2-8. Figure 2-8. Remote Access Services (RAS) Setup 14. Select the ISDN1 and click Configure to setup Port Usage for this ISDN1port. Depen[...]

  • Page 20

    20 Chapter 2 - Installation MT128ISA/PCI tab. The screen displayed in fiigure 2-1 1 appears. Contact your ISP or network adminis- trator if you require assistance in configuring your TCP/IP settings. Also check that you have enabled, allow any authentication including clear text , in the Security settings. Click OK . Figure 2-1 1. Define Network Co[...]

  • Page 21

    21 Chapter 2 - Installation MT128ISA/PCI Windows NT Multilinked Channel Access (NDISW AN) Before beginning inst allation of a 128K MLP connection, verify your ISDN provider offers 128K MLP service and that it is enabled on the remote server . In the following example the single channel access connection created in the previous section will be modif[...]

  • Page 22

    22 Chapter 2 - Installation MT128ISA/PCI Windows NT and the CAPI Interface Before using the standard CAPI interface, install a CAPI compliant application such as R VS-COM Lite. Under NT , The CAPI modems available through R VS-COM must be added as modems and also made available through RAS (Remote Access Services). T o add a new modem: 1. Select St[...]

  • Page 23

    23 Chapter 2 - Installation MT128ISA/PCI 6. The Remote Access Setup Screen displays (figure 2 -15). Figure 2-15. Selecting the CAPI (RVS-COM) device in RAS 7. Add the RVS-COM device to Remote Access Services by clicking Add . From the device list, highlight the desired modem and click OK . 8. W ith the newly added device highlighted, click Configur[...]

  • Page 24

    24 Chapter 3 - A T Commands MT128ISA/PCI Windows NT Single Channel Access (CAPI) The R VS-COM installation makes several R VS-COM (CAPI compliant) modems available. Once they are added as modems and set up under RAS, you are ready to set up your Dial-Up connection. 1. Set up the Dial-Up Networking connection by selecting Programs>Accessories>[...]

  • Page 25

    25 Chapter 3 - A T Commands MT128ISA/PCI Chapter 3 - A T Commands (W in 98 Only) Introduction A T commands are the means by which you and your communications software are able to communicate with and configure your ISDN adapter . These commands enable you to establish, read and modify parameters associated with your ISDN connections, line protocols[...]

  • Page 26

    26 Chapter 3 - A T Commands MT128ISA/PCI A TS1? Register 1 is read only , display the ring count A TS2 Escape code character (S2=43, ASCII +) A TS3 Carriage return character (S3=13, representing a carriage return) A TS4 Line feed character (S4=10, representing CTRL J or the linefeed character) A TS5 Back space character (S5=8, represent[...]

  • Page 27

    27 Chapter 4 - T roubleshooting MT128ISA/PCI Chapter 4 - T roubleshooting Introduction This chapter provides a list of questions and answers for commonly asked questions about your MultiModemISDN adapter . In the last p art of this chapter you will find information about the LINETEST and LOG utilities used for diagnosing ISDN line probl[...]

  • Page 28

    28 Chapter 4 - T roubleshooting MT128ISA/PCI Q: Why does the Internet connection not work when I upgrade to V2.13 or later? A: When you upgrade to V2.13, youll need to remove the existing virtual modems and read them into the system. Y ou can add the virtual modems using the following steps: 1. St art>Settings>Control Panel>Modem>Add[...]

  • Page 29

    29 Chapter 4 - T roubleshooting MT128ISA/PCI Q: Is it possible to build a point to point (end to end) videophone system based on the ISDN card? A: Y es, for versions after V2.24, a point to point videophone system is possible to set up. Y oull need the following devices: ISDN Adapter , Sound Card with speaker and microphone, V ideo Capture Card,[...]

  • Page 30

    30 Chapter 4 - T roubleshooting MT128ISA/PCI ISDN LOG The ISDN Log utility provides six functions including: St art/S top , Save , Clear , Print , Option and Close . The following figure (figure 4-1) shows a typical log screen. The upper text box of the Log dialog box displays ISDN communication information information and the bottom section of the[...]

  • Page 31

    31 Chapter 4 - T roubleshooting MT128ISA/PCI ISDN Log Error Messages Y ou may encounter the following runtime problems: 1. Cannot find CTL3D.DLL. This message indicates that your Windows system does not support 3D graphics. The ISDN 128K driver will continue to execute normally without the 3D control graphic feature. Y ou may contact your PC [...]

  • Page 32

    32 Chapter 5 - Warranty MT128ISA/PCI Chapter 5 - W arranty and Service Multi-T ech Systems, Inc. W arranty & Repairs Policies Multi-T ech Systems, Inc., (hereafter MTS) warrant s that its products will be free from defect s in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if[...]

  • Page 33

    33 Chapter 5 - Warranty MT128ISA/PCI courier services, or by airmail p arcel post; shipment s made by any other method will be refused. A Returned Materials Authorization (RMA) is required for products shipped from out side the U.S.A. and Canada. Please contact us for return authorization and shipping instructions on any International shipments to [...]

  • Page 34

    34 Chapter 5 - Warranty MT128ISA/PCI Repairs for damages caused by lightning storms, water , power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis. International Customers (outside U.S.A. and Canada) Y our original point of purchase reseller may of fer the quickest and most economical[...]

  • Page 35

    35 Chapter 5 - Warranty MT128ISA/PCI Mail: SupplyNet, Inc. 614 Corporate Way V alley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet: www .thesupplynet.com T echnical Support Multi-T ech Systems has an excellent staf f of technical support personnel available to help you get the most out of your Multi-T[...]

  • Page 36

    36 Appendix A - Regulatory Information MT128ISA/PCI Appendix A - Regulatory Agency Information FCC Part 68 T elecom Digital 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the out side surface of this equipment is a label that contains, among other information, the FCC registration number . This informatio[...]

  • Page 37

    37 Appendix A - Regulatory Information MT128ISA/PCI cause harmful interference to radio communications. However , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of f and on, the u[...]

  • Page 38

    38 Appendix A - Regulatory Information MT128ISA/PCI EMC, Safety and T erminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member S t ates relating to electromagnetic com patibility . [...]

  • Page 39

    39 Appendix B - APIs MT128ISA/PCI Appendix B - APIs This Appendix describes the APIs (Application Program Interfaces) used with the MT128ISA and MT128PCI ISDN terminal adapters. An API is a set of routines, protocols, and tools for building sof tware applications. A good API makes it easier to develop a application by providing all the building blo[...]

  • Page 40

    40 Appendix B - APIs MT128ISA/PCI Appendix C - Applications This appendix provides an introduction to popular applications that can be utilized with your ISDN T A adapter . TRUMPET Setup through COM Port Emulation In Windows 95 and Windows 98, the virtual COM port driver will automatically be enabled on system startup through Microsoft s Windows[...]

  • Page 41

    41 Index MT128ISA/PCI Index A APIs 40 Appendices 7 Application Interfaces 8 A T COMMANDS 25 B B-Channel Protocols 8 Before Y ou Begin 14 BOD 15 BRI Connections 13 C Canadian Limitations Notice 38 CAPI 14 Class B S tatement 38 Codec 16 Configure Port Usage 19 Configuring for Y our ISDN Switch 16 Connections 13 D Deteriming your modem type 14 E EMC, [...]

  • Page 42

    42 Index MT128ISA/PCI V VCOMM 14 V oice coding 8 W What Is in Y our MultiModemISDN Package? 6 W indows 2000 Installation and Configuration 25 Windows NT and the CAPI Interface 22 W indows NT Inst allation and Configuration 17 W indows NT Multilinked Channel Access (CAPI) 24 W indows NT Mu ltilinked Channel Access (NDISW AN ) 21 Windows NT Removal o[...]