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Multi-Tech Systems MT5634IND manual

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Table of contents for the manual

  • Page 1

    Data/Fax Industrial Temperature Modem MT5634IND User Guide[...]

  • Page 2

    Copyright and Technical Sup port Multi-Tech Systems, Inc. MT5634IND User Guide (S0 00369A) 2 User Guide MT5634IND Data/Fax Industrial Temperature Mod em S000369A Rev. A Copyright This publication may not be r eproduced, in whole or in pa rt, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © [...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 3 Contents Chapter 1 – Descriptio n and Speci fications ..................................................................................... .........................5 Introduc tion ........................................................................................[...]

  • Page 4

    Table of Contents Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 4 Telecom Requirements fo r the Unit ed Stat es ..................................................................................... ................. 24 Industry Canada ......................................................................................................[...]

  • Page 5

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 5 Chapter 1 – Descript ion and Specif icat ions Introduction This guide highlights the featu res and specifications of the MT5634IND modem and sh ows you how to set up and operate your Multi-Tech MultiModemIND. Safety Warnings • Use this product only with UL- [...]

  • Page 6

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 6 Features and Technical Specifications Data Interface Serial, Binary, Asynchronous Data Rates Serial interface supports speeds up to56K Server-to-Client Data Rates 56K speeds when accessing a server (actual speed depends on server c apabilities and line condition[...]

  • Page 7

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 7 Electrical Specifications Power Consumption Typical: 155 mA (.945 W @ 9V DC) 180 mA maximum 155 mA @ 6V DC 96 mA @ 10V DC 68 mA @ 15V DC 54 mA @ 20V DC 38 mA @ 30V DC 30 mA @ 40V DC 26 mA @ 48V DC Power Requirements 6V DC +/- 5% to 48V DC +/- 10% LED Indicators [...]

  • Page 8

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 8 About the Leased-Line Operation Feature The MultiModemIND can be used on a t wo-wire leased lin e. A leased line is a private, permane nt telephone connecti on bet ween two points. Unlike normal dialup connections, a leased line is al ways active. The modems aut[...]

  • Page 9

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 9 Chapter 2 – Instal lat ion Step 1 – Desktop Placement or Panel- Mounting The MT5634IND is design to be use d on the desktop or to be panel-mounted. For panel-mounti ng, follow these directions for attaching the mounting bracke ts: 1. Typically, the modem is [...]

  • Page 10

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 10 Step 2 – Connect the Modem to Your System For AC Power Turn off your computer. Place the modem in a conveni ent location, and then connect it to your computer’s serial port, the phone line, and AC po wer. For DC Power For DC power, use the fused cable in pl[...]

  • Page 11

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 11 Step 3 – Install the Modem Driver If you use Windows 98+, you must install the modem driver , which is install ed using the Windo ws Plug and Play feature. Follow the four-st ep procedure b elow. If you use another oper ating s ystem, see your operating s yst[...]

  • Page 12

    Chapter 2 – Installation Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 12 Step 5 – Install Data Communications Software Data communications software is designed to send a nd receive messages. Multi-Tech includes Pho neTools, a communications software program with your modem. However, the modem will work with other data co mmunicati[...]

  • Page 13

    Chapter 3 – AT Commands, S-Registers, and Result Co des Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 13 Chapter 3 – A T Comm ands , S -R eg isters and R esult Codes AT commands and Fax comm ands for the MT5634IND are pub lish ed in a separate Reference Gui de included on the MT5634IND CD and posted on the Multi-T ech Web site.[...]

  • Page 14

    Chapter 4 – Remote Configuration Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 14 Chapter 4 – R emote Co nf ig ur ation Remote configuration is a network man age ment tool that allows you to c onfigure MT 5634IND modems anywhere in yo ur network from one location. With pass word-prot ected remote configur ation, you can issue AT co[...]

  • Page 15

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 15 Ch apter 5 – Cal l back Securi t y This chapter describes how to use callback securit y with your modem. Callback security protects your net work from unauthorized access and hel ps control lo ng-distanc e costs. When callback securit y is enabled, all c[...]

  • Page 16

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 16 Setting Callback Security Message Parity The password prompt and me ssages parity must match the parity of the computer to whic h the modem is connected. 1. Open a data communications program suc h as PhoneTools . 2. In the terminal window, type AT #S xxxx[...]

  • Page 17

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 17 Number-Entry Callback Mobile callers should us e this procedure when callin g from a phone number different from the one stored with the password. The password that is used must be set up for optional n umber-entry callback. 1. Using a data communications [...]

  • Page 18

    Chapter 5 – Callback Security Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 18 Direct Connection Use this procedure when you want to connect without fi rst being called back. The pas s word that you use must be set up for an optional direct connectio n. 1. Using a data communications program such as HyperTe rminal or PhoneTools, di a[...]

  • Page 19

    Chapter 6 – Troubleshooti ng Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 19 Chapter 6 – Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unab le to make a successful connection, or if you experienc e data loss or garbled characte rs during you r connection, it is possible that the [...]

  • Page 20

    Chapter 6 – Troubleshooti ng Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 20 • Your communication software settings may not match the physical port to which the modem is connected. The serial cable might be plugge d into the wrong conn ector—check your computer documentation to make sure. Or you might have select ed a COM port i[...]

  • Page 21

    Chapter 6 – Troubleshooti ng Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 21 • If there is no answer on the remote end, the modem reports NO CARRIER . You might have dialed a wrong number, and a person ans wered instead of a computer, or you might have dial ed the correct number but the other computer or software was turned off or[...]

  • Page 22

    Chapter 6 – Troubleshooti ng Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 22 Data Is Being Lost • If you are using data compression and a h igh speed serial port, set the serial port baud rate to t wo to six times the data rate. • Make sure the flow control method you s elected in so ftware matches the method selected in the mod[...]

  • Page 23

    Appendix A – Flash Up grade Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 23 Appendix A – F lash Upg r ade Your modem is controlled by semi-perm anent firmware, which is stored in flash memory. Multi-T ech's firmware is nonvolatile; that is, it remains stored in memor y when the modem is turned off and can be upgraded as new f[...]

  • Page 24

    Appendix B – Regulator y Compliance Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 24 Appendix B – R eg ulator y Complianc e Regulatory Compliance Statements EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confi rm compliance with the follo wing European Communit y Directives: Council Direct[...]

  • Page 25

    Appendix B – Regulator y Compliance Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 25 New Zealand Telecom Warning Notice 1. The grant of a Telepermit for any item of te rminal equipment indic ates only that Telecom has accepted that the item complies with minimum conditions for connecti on to its network. It indicates no endorsement o[...]

  • Page 26

    Appendix C – Multi-T ech Warrant y Statement and Product Rep air Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 26 Appendix C – Multi- T e ch W ar r ant y Statement and Product R epair Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period[...]

  • Page 27

    Appendix C – Warrant y and Service Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 27 Repair Procedures for International Cust omers (Outside U.S.A. and Canada) Your original point of purchase Rese ller may offer the quickest and most economical repair optio n for your Multi- Tech product. You may also contact any Mu lti-Tech sales off[...]

  • Page 28

    Index Multi-Tech Systems, Inc. MT5 634IND User Guide (S0003 69A) 28 Inde x A AC Power Co nnecti on .............................................. 10 AC power con nection s ............................................. 10 AT comm ands .......................................................... 13 Autoanswe r ..........................................[...]