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Multi-Tech Systems MTCBA-C-EN-NX manual

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Table of contents for the manual

  • Page 1

    MultiModem ® Wireless EDGE, GPRS, CDMA Modems with Ethernet Interface User Guide[...]

  • Page 2

    Copyright and T echnical Support Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 2 User Guide MultiModem® Wireless EDGE, GPRS, and CDMA Mod ems with an Ethernet Interface MTCBA-E-EN, MTCBA-G-EN-Fx, MTCBA-C-EN-Nx S000375F, Revision F Copyright T his publication may not be reproduced, in whole or in pa rt, wit[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 3 Table of Contents Chapter 1 – Introduction and Product D escripti on .............................................................................. ....................... 5 Product and Interfac e Descriptions ..............................[...]

  • Page 4

    Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 4 Packet Filters ....................................................................................................................................................... 37 Packet Filters > Pa cket Filt ers. ..................................[...]

  • Page 5

    Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 5 Chapter 1 – Int r oduction and P r oduct Descr ipt ion This User Guide describes the MultiModem Wireless ED GE, GPRS, and CDMA mod ems with an Ethernet Interface. Product and Interface Descriptions Ethernet[...]

  • Page 6

    Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 6 Application Example Ship Kit Contents The wireless modem is shippe d with the following: Unbundled Package (Modem without Accessories) Bundled Package (Modem w ith Accessori es) 1 modem 1 fused DC power cable[...]

  • Page 7

    Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 7 Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public T elecommunication Network. Handling Precautions All devices must be handled with certain pre cautions to[...]

  • Page 8

    Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 8 Specifications Features EDGE Modems GPRS Modems CDMA Modems Performance EDGE: E-GPRS Class 10, GPRS: Class 12 GPRS Class 10 CDMA2000 1xRTT Band, Frequency Quad-band GSM 850/900/1800/1900 MHz Quad-band GSM 850[...]

  • Page 9

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 9 Chapter 2 – Gett ing Star ted Setup a Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follo w the directions to activa te yo[...]

  • Page 10

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 10 Optional Fused DC Pow er Conn ectio n Fused DC Power Connection • Connect the direct-DC power suppl y cable into the DC power source on the vehicle or machi ne in which you are mounting the modem. Be sure the GND connectio n is[...]

  • Page 11

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 11 Front Panel LEDs Once the power is connected, the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions. The front panel of the Ethernet EDGE has a po wer LED, 3 Ethernet L[...]

  • Page 12

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 12 Set Your PC’s TCP/IP Address for Ethernet Functionality After the wireless account is establis hed and the modem is properly connected, it is now time to set up the PC for the Ethernet functionality. First, you will have to se [...]

  • Page 13

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 13 Using AT Commands Prerequisite Steps In order to communicate directl y with the internal ce llular module with AT commands, you first must disable PPP by logging into the Web Management soft ware: 1. Open Web Browser From the wor[...]

  • Page 14

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 14 AT Command for Verifying Signal Strength 1. In the command window, type AT +C S Q 2. The modem responds with the received signal str ength (rssi) and the channel bit error rate (ber). RSSI ranges from 0 to 31. BER ranges from 0 t[...]

  • Page 15

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 15 Configure the Ethernet Interface Using the Web Management Software You are now ready to configur e the Et hernet interface. This is accompli shed by using the modem's factory- installed Web Management soft ware. The software[...]

  • Page 16

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 16 After clicking the Wizard Setup selection, the Wizards Setup screen displays. Wizard Setup IP Configuration IP A ddress The default is 192.168.2.1. To change i t, simply enter yo ur own IP address. Mask The default is 255.255.255[...]

  • Page 17

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 17 IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART Click the Submit button located at the bottom of most screens in order to save any ch anges you make. Then you must click the Save & Restart button, locate d on the Menu bar,[...]

  • Page 18

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 18 Connecting to the Internet Connecting to the Internet Through Your Cellular Provider’s Service This section provides step-by-step inst ruction s for connecting to the Internet , which must be accessed through your cellular prov[...]

  • Page 19

    Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 19 11. From the workstation, open the command window by clicking the Start bu tton and selecting Run . 12. Type CMD to o pen the command windo w. Click OK. 13. When the comm and window opens, t ype IPCONFIG /RELEASE to release your [...]

  • Page 20

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 20 Chapter 3 – Using the W eb Management Sof tw ar e The Web Management soft ware configures the Et hernet functionalit y of your MultiModem. Navigating the Web Management Software This section explains the menu[...]

  • Page 21

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 21 Screen Parts Menu Bar Submenu Title Submenu Lis t Screen Buttons Screen Name Screen Input A rea Screen Buttons Home: Click this button to return to the Home screen. Wizard Setup: Click this button to display th[...]

  • Page 22

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 22 Web Management Software Screens The rest of this chapter describes each of the Web Mana gement software screens. IP Setup IP Setup > General Configuration In the General Configurati on, you will set the gene[...]

  • Page 23

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 23 General Configuration Date and Time: The system date and time display in these formats: DD/MM/YYYY / HH:MM:SS . SNTP Client must be enabled and you mu st have a live Internet co nnection for the dat e and time [...]

  • Page 24

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 24 IP Setup > DDNS Configuration DDNS (Dynamic Domain Na ming System) updates the IP address of the modem/router in a DDNS server for the configured domain name whenever the IP Address changes; t hus, it leaves[...]

  • Page 25

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 25 IP Setup > SNTP Configuration General Configuration SNTP Client: Enable or disable the SNTP Clie nt to contact the configured server on the UDP port 123 and set the local time. The default is Disable . Serve[...]

  • Page 26

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 26 Daylight Saving Start Time Start Ordinal: Set the start ordinal to use during Da ylight Saving mode. Options are first/second/third/fourth/l ast. Default is first. Daylight Saving time usuall y starts at the sa[...]

  • Page 27

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 27 IP Setup > Remote Configuration Remote Configuration Add Network/Host for Remote Configura tion: Select a network or host from the drop do wn box. The choices are Any, LAN, and WAN Interface. Choose all that[...]

  • Page 28

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 28 PPP PPP > PPP Configuration NAT Configuration NAT Enable/disable NAT (Net work Address Translation). The def ault is Enable . If NAT is enabled: • Your LAN can use one set of IP addresses for internal traf[...]

  • Page 29

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 29 PPP General PPP Enable/disable PPP. The default is Enable . Dial-on-Demand: Enab le/disable Dial-on-D emand. The default is Enabl e . If you disable it, the modem will always stay connected. Idle Time Out: Set [...]

  • Page 30

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 30 PPP > Wakeup-on-Call The Wakeup-on-Call feature allows the modem to wake up and i n itiate a connection when there is an incoming call. If you desired some securit y with this feature, you can se t up the mo[...]

  • Page 31

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 31 PPP > Wakeup-On-Call Examples Example 1 – Set Up the Ethernet Router to Activate on Incoming SMS Message Note: You must have firmware version 1.14 or abov e in order for Wakeup-on-Call to wo rk. 1. On the [...]

  • Page 32

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 32 Example 2 – Determine if the Wireless Modem Is Supporting Incoming Calls and Caller ID 1. On the PPP > PPP Configuration screen, make sure that PPP is Disabled . 2. On the PPP > Wakeup-on-Call screen, m[...]

  • Page 33

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 33 Example 4 – Set Up the Ethernet Router to Activate on Matching Caller IDs Only: 1. On the PPP > PPP Configuration screen, set up the following parameters: PPP General • Make sure that PPP is Enabled (the[...]

  • Page 34

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 34 PPP > Power-On Configuration The Power-On Configuration f eature allows you to set an init ializ ation string that will be sent to the modem upon b oot up. Power-On Init St ring Configuration Power-On Init S[...]

  • Page 35

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 35 Networks & Services Networks & Services > Network Configuration Networks or Hosts can be added here. The optio ns to Delete or Edit a network after it has been defined and added are available by usin[...]

  • Page 36

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 36 Networks & Services > Service Configuration On this screen you can specify the stan dard set of well kn own servic es available on the s ystem. These services enable the configuration of th e user-defin [...]

  • Page 37

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 37 Packet Filters Packet Filters > Packet Filters. You can Delete or Edit a packet filter rule after it has been defined and a dded by using t he table at the bottom of the screen. Packet Filter From (Host/Netw[...]

  • Page 38

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 38 Packet Filters > DNAT Configuration Destination Network Address T ranslation (DNAT) is a process that allo ws the placing of servers within the protected network and making them available for a cert ain serv[...]

  • Page 39

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 39 3. On the Packet Filters > DNAT Configuratio n screen, define the DNAT rule. Source – Select the original target net work/host of the IP packets that you now want rerouted. The original target net work/hos[...]

  • Page 40

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 40 Packet Filters > Advanced Connection Tracking H323: Enable/disable the forwarding of H323 packets across the fire wall. PPTP: Enable/disab le PPTP Packet Pa ss-through (PPT P NAT support). ICMP Configuration[...]

  • Page 41

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 41 GRE Tunnels GRE tunneling and GRE routing together ar e referred to Generic Routing Encaps ulation (GRE). GRE Routing is an integral part of GRE tunneling. F irst, the GRE Tunnels ar e created using the GRE Tun[...]

  • Page 42

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 42 GRE Tunnels > GRE Routes Configuration GRE Routes Configuration Remote Network: Select the remote network for which the tra ffic destined to it must be routed through th e given tunnel. Tunnel Name: Select t[...]

  • Page 43

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 43 DHCP Server DHCP Server > Subnet Settings General Configuration DHCP (Dynamic Host Configu ration Protoc ol) is a protocol that allo ws individual devices on an IP net work to get their own network configura[...]

  • Page 44

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 44 DHCP Server > Fixed Addresses DHCP Fixed Configuration The DHCP server can be made to assign a fixed IP addres s for a particular user by identifying the MAC address. This binding can be made permane nt by c[...]

  • Page 45

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 45 Tools > Service Status This screen displays the status of each service that is avail able at run time . The first column lists the services available at run time; the second column identifies the conf igurat[...]

  • Page 46

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 46 Tools > Load Configuration Load Configur ation Browse File for Load Configura tion: Click the Browse button to ope n the file that allows you to locate the configuration file. When found, high lig ht the fil[...]

  • Page 47

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 47 Statistics & Logs Statistics & Logs > Ethernet This is an example of the Ethe rnet Statistics & Logs screen . It shows Ethernet statistics. Statistics & Logs > Serial This is an example of[...]

  • Page 48

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 48 Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled.[...]

  • Page 49

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 49 Statistics & Logs > PPP Trace This is an example of the PPP Trace Statisti cs & Logs screen. It shows the PPP Trace messages. Statistics & Logs > SysInfo This is an example of the System Infor[...]

  • Page 50

    Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 50 Statistics & Logs > DHCP Stat This is an example of the DHCP Statistics & Logs screen. It sho ws the statistics of DHCP leases. Statistics & Logs > GRE Statistics This screen displays the stat[...]

  • Page 51

    Appendix – A Reference T able of Commonly Supporte d Subnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 51 Appendix A – A R e f erenc e T able of Commonly Suppor ted Subnets This table lists commonly support ed Sub nets organized by Address. Network Number Hosts Available Broadc ast Address 255.255.2[...]

  • Page 52

    Appendix – A Reference T able of Commonly Supporte d Subnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 52 N.N.N.208 N.N.N.209-214 N.N.N.215 N.N.N.216 N.N.N.217-222 N.N.N.223 N.N.N.224 N.N.N.225-230 N.N.N.231 N.N.N.232 N.N.N.233-238 N.N.N.239 N.N.N.240 N.N.N.241-246 N.N.N.247 N.N.N.248 N.N.N.249-254 N.[...]

  • Page 53

    Appendix B – Wireless Ante nna Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 53 Appendix B – W ire less Antenna The Antenna The antenna sub-system and int egration in the applic ation is a major i ssue: Choice of antenna (t ype, length, performances, thermal resistance, etc.) These elements co uld affec[...]

  • Page 54

    Appendix B – Wireless Ante nna Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 54 Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provi ded when a single unit is purchased.[...]

  • Page 55

    Appendix C – Firm ware Upgrade Using External T FTP Client Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 55 Appendix C – Firm w are Upg r ade Using Ex ternal TFT P C lient Follow the steps below to install new firmware from the Multi-Tech Sy stems, Inc. Web site: Obtaining the Latest Firm ware Version T[...]

  • Page 56

    Appendix D – Multi-T ech Systems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 56 Appendix D – Mult i- T ech Sy stems , Inc. W arranty and R epair P olicies Mult i- T e ch W arrant y St atement Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS?[...]

  • Page 57

    Appendix D – Multi-T ech Systems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 57 Please direct your questions regar ding technical matters, product configuration, verification t hat the product is defective, et c., to our Technical Support department nearest you or emai[...]

  • Page 58

    Appendix E – Waste Electrical and Electro nic Equipment Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 58 Appendix E – W aste Elect r ical and Elec t r onic Equipment July, 2005 Waste Electrical and Elect ronic Equipme nt (WEEE) The WEEE directive places an obligati on on EU-based manufa cturers, distrib[...]

  • Page 59

    Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 59 Inde x A Access Point Name .......................................... 16 always-on networ k connect ion ........................... 5 Antenna ........................................................ 9, 53 AT Commands ....................................[...]

  • Page 60

    Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 60 O Obtain DNS Server Ad dress Automatically ...... 12 Obtain IP Address automatically ...................... 12 Operating Tem perature ...................................... 8 Ordering Replacement Parts............................ 57 P Packet Data ......[...]