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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Multitech MT2834ZDX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Table of contents for the manual
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Page 1
MT2834ZDX-Series External Data/Fax Modem User's Guide[...]
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Page 2
User Guide MT2834ZDX-Series S000309C Rev. C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written p ermission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2005 Multi-Tech System s, Inc. Multi-Tech System s, Inc. makes no r ep resentations o r warranties with respect to the contents[...]
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Table of Contents Multi-Tech Systems, Inc. MT2834ZDX User's Guide 3 Contents Chapter 1 – Introducti on and Inst allation ...................................................................................... ........... 4 Getting St arted ........................................................................................................[...]
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Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 4 Chapter 1 – Int roduct ion and Instal lat ion Getting Started This guide shows you step-b y -step ho w to set up your Multi-Tech MT2834Z DX–Ser ies modem. For detailed information on how to install, tes t, and us e your modem, see the User Guide, [...]
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Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 5 Modem Installation Step 1: Attach the Self-Adhesive Feet The modem comes with a set of self-adhesive plastic f eet, which you can optionally attach to the modem. To install, simply peel them from their paper strip and pr ess them into the recesses on [...]
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Chapter 1 – Introduction and Installation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 6 Step 3: Install the Modem Driver If you use Windows 98+, you must install the modem driver , which is install ed usi ng the Windows Plug and Play feature. Follow the four-s tep procedure b elow. If you use another operating s ystem, see the Appendix. [...]
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Chapter 2 – Operation Multi-Tech Systems, Inc. MT2834ZDX User's Guide 7 Chapter 2 – Oper at ion Front Panel The MT2834ZDX h as ten LED indicators on the front panel that indicat e status, c onfiguration, and activity: Transmit Data. The TD LED lights when the modem is transmitting data to another modem. The state of the LED matches the TD [...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 8 Cha p t er 3 – A T C o mma nd s , S- R eg isters and R esult Codes AT Commands This section summarizes the AT commands for this modem . Command: AT Attention Code Values: n/a Description: The attention code precedes all command line[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 9 Command: $BA n Baud Adjust Values: n = 0 or 1 Default: 0 Description: $BA0 Set baud adjust off, speed conversion on. (Serial por t speed is independent of modem data rate.) $BA1 Set baud adjust on, speed conversion off. (Serial port s[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 10 Command: %DP n Read Line Probe Data Values: n = 0 or 1 Default: 0 Description: %DP0 Do not read and store line probe infor m ation from D SP during handshake. %DP1 Read and store line probe i nformation from DSP during handshake. Com[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 11 Command: $E n V.42 Error Correction at 300 bps Values: n = 0 or 1 Default: 0 Description: $E0 V.42 error correction at 300 bps disabled. $E1 V.42 error correction at 300 bps enabled. Command: $EB n Asynchrono us Word Length Values: n[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 12 Command: $H n Help Screens Values: n = 1, 2, or 3 Default: None Description: $H1 Display Help Screen # 1. $H2 Display Help Screen # 2. $H3 Display Help Screen # 3. Command: I n Inquire Product Co des Values: n = 0, 1, or 2 Default: N[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 13 Command: $MB n Modem Baud Rate Values: n = speed Default: 28800 (ZDX) or 33600 (ZDXb) Description: $MB300 Originate call at 300 bps. $MB1200 Originate call at 1200 bps. $MB2400 Originate call at 2400 bps. $MB4800 Originate call at 48[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 14 Command: &R n Clear to Send Control Values: n = 0, 1, or 2 Default: 1 Description: &R0 Let CTS state follow RTS state when on line. &R1 Force CTS high (on). &R2 Let CTS drop on disconnect for time set b y S24, then go[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 15 Command: &SF n DSR/CD Interaction Control Values: n = 0 or 1 Default: 0 Description: &SF0 Select DSR to follow CD. &SF1 Select DSR to be independent. Command: $SB n Serial Port Baud Rate Values: n = speed Default: 57600 D[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 16 Command: &W n Store Configuration Values: n = 0 or 1 Default: 1 Description: &W0 Store current settings in NVRAM; load them at power-on or follo wing the ATZ command instead of loading the fa ctory defaults from ROM. W1 Clear[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 17 Command: %%%AT<CR> Remote Configuration Esca pe Sequence Values: n/a Description: Initiates remote configuration mode while online with remote modem. The remote configu r ation escape character (%) is defined in register S13. C[...]
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Page 18
Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 18 S-Registers Certain modem values, or parameters, are stored in memor y locations called S-registers. Use the S command to read or to alter the contents of S-Registers (see previous se ction). Register Unit Range Default Description R[...]
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Chapter 3 – AT Commands, S-Regi sters, and Result s Cod es Multi-Tech Systems, Inc. MT2834ZDX User's Guide 19 Result Codes In command mode the MT2834ZDX ca n send responses, or re sult codes, to your computer. Result codes are used by communications programs and ca n also appear on your monitor. AT& Q0 selects Multi-T ech result codes wi[...]
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Page 20
Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 20 Chapter 4 – Troubleshooting Your MultiModemZDX modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experienc e d ata loss or garbl ed characters during your c onn ection, it is possible t[...]
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Page 21
Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 21 • Your communication program settings might not match the physical port the modem is connected to. T he serial cable might be plug ged into the wrong connecto r—check your computer documentation to make sure. Or you might have selected a COM port in the pr ogr[...]
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Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 22 • If the modem reports NO CARRIER, the phone was ans we red at the other end, but no connectio n was made. You might have dialed a wrong number, and a pers on answered ins tead of a computer, or you might have dialed the correct number but t he other computer or[...]
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Page 23
Chapter 4 – Troubleshooting Multi-Tech Systems, Inc. MT2834ZDX User's Guide 23 There Are Garbage Characters on the Monitor • Your computer and the remote computer might be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7- E-1, or vice-versa, using your communicatio n software. • 4 Y[...]
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Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 24 Appendix A – R eg ulator y Complianc e Regulatory Compliance Regulatory Requirements for the United States FCC CFR47 Part 15 Regulation This equipment has been tested an d found to comply with the limits for a Class B digital device, purs ua nt to 47 CFR [...]
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Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 25 FCC CFR47 Part 68 Telecom 1. This equipment complies with Part 68 of the 47 CF R rules and the requirements adopted b y the ACTA. Located on this equipment is a label that cont ains, among other information, the registratio n numb er and ringer equivale nce[...]
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Page 26
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 26 Current Requirements for Label Content and Format Approved terminal equipme nt and approved protective circu itr y shall prominently display the follo wing information using the format shown belo w: • Responsible party • Product Identification • Equip[...]
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Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 27 Regulatory Requirements for Canada The following requirements are est ablish ed u nder section 69.3 of the Telecommunications Act for purposes of section 5 of the Telecommunications Ap par atus Regulations . Registered equipment shall be ar the following id[...]
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Page 28
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT2834ZDX User's Guide 28 (e) Certification N umbers granted prior to t he implementation of the above marking format are grandfathered. (i) For previously certified TE, the self-marking format shall consist of the old ce rtification number precede d by “IC:” For example, if the[...]
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Page 29
Appendix B – Technical Specifications Multi-Tech Systems, Inc. MT2834ZDX User's Guide 29 Appendix B – T echnical Specif icat ions Your MT2834ZDX fax modem meets the following specifications: Model Numbers MT2834ZDX, MT2834ZDXb Data Rates (Modem) 33.6K and 31.2K (ZDXb only), 28.8, 2 6.4K, 24K, 19.2K, 16.8K, 14. 4K, 12K, 9600, 7200, 4800, 24[...]
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Page 30
Appendix C – Warranty and Service Multi-Tech Systems, Inc. MT2834ZDX User's Guide 30 Appendix C – W ar r ant y and Ser v ice Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (dep endi ng on mo[...]
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Appendix C – Warranty and Service Multi-Tech Systems, Inc. MT2834ZDX User's Guide 31 Repair Procedures for International Cust omers (Outside U.S.A. and Canada) Your original point of purchase Rese ller ma y offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for i[...]
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Page 32
Appendix D – WEEE Statement Multi-Tech Systems, Inc. MT2834ZDX User's Guide 32 Appendix D - W aste E lectr ical and Elect r onic Equipment (WEEE) St atement July, 2005 The WEEE directive places an obligation on EU-based m anufacturers, distri butors, retailers and importers to take-back electronics produ cts at t he end of their useful life.[...]
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Index Multi-Tech Systems, Inc. MT2834ZDX User's Guide 33 Inde x A AT commands ..................................................................... 8 AT Commands Answerback &A ............................................................. 8 Asymmetrical Bit R ate &RA ....................................... 14 Asynchronous Word Length $E[...]
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Index Multi-Tech Systems, Inc. MT2834ZDX User's Guide 34 L Label content an d format .................................................. 26 LED indicators .................................................................... 7 LINE Connection ................................................................ 5 M modem driver installation .........[...]