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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Multitech MT9234ZBA-USB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Multitech MT9234ZBA-USB. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Multitech MT9234ZBA-USB should contain:
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Table of contents for the manual
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Page 1
MultiModem ® ZBA MT9234ZBA ‐ USB User Guide [...]
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Page 2
2 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide MultiModem ZBA User Guide MT934ZBA ‐ USB S000419E Revision E Copyright All rights reserved. This publication may not be reproduced, in whole or in part, without [...]
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Page 3
Multi ‐ Tech Systems, Inc. MT9234ZB A ‐ USB User Guide 3 Contents Chapter 1 – Product Overview and Specifications ............................................................................................... 5 Features Overview ...................................[...]
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Page 4
Contents 4 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide South African Notice .................................................................................................................................................. 33 Appendix B – Waste Elec trical and E[...]
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Page 5
Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 5 Ch apter 1 – P roduct Ov erv ie w and Specif icat ions Congratulations on your purchase of the MultiModem ZBA ‐ USB modem. Your MultiModem product data/fax modem supports remote configuration ?[...]
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Page 6
Chapter 1 –Product Overview and Specifications 6 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Package Contents The MultiM odem USB package contains: ● A MultiModem data/fax mode m ● A set of four self ‐ adhesive pl[...]
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Page 7
Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 7 Ch apter 2 – Inst al ling t he Modem This chapter describes how to set up Mul tiModem ZBA ‐ USB modems. Safety Warning Telecom ● Use this product only with UL and cUL liste[...]
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Page 8
Chapter 2 – Installing the Modem 8 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Connecting the Phone Line Plug one end of the phone cable into the modem’s LINE jack and the other end into a ph o[...]
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Page 9
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 9 Installing the Driver for the TUSB3410 Serial Port 1. The Found New Hardware wizard panel appears, indicating that Windows n[...]
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Page 10
Chapter 2 – Installing the Modem 10 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 3. In the next pane, click Browse my computer for driver software (advance d) . 4. At the Browse for driver sof twa re on y[...]
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Page 11
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 11 5. In the dialog box that appears, navigate to the area where you stored the drivers you downloaded from the Multi ‐ [...]
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Page 12
Chapter 2 – Installing the Modem 12 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 8. A wizard pane appears to tell you that the software is now successfully installed. Click Close . Installing the Modem Dr[...]
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Page 13
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 13 2. In the next pane that appears, click Install . 3. The software for this device has been successfully installed pane [...]
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Page 14
Chapter 2 – Installing the Modem 14 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Installing the Modem Driver in Windows Server 2008, XP, 2003 This installation assumes a Windows Server 2008, XP, or 2003 o[...]
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Page 15
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 15 4. The Please choose your search and installation options appears. Select the Search for the best driver in these locations[...]
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Page 16
Chapter 2 – Installing the Modem 16 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 6. The pane, Please wait while the wizard searches for the MT9234ZBA ‐ USB MultiModem, appears. 7. The pane, Please select the ?[...]
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Page 17
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 17 8. A Windows Logo Testing dialog box appears. Click Continue Anyway . 9. A progress pane appears, to indicate that the [...]
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Page 18
Chapter 2 – Installing the Modem 18 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide At the Completing the Found New Hardware Wizard pane, click Finish . Installation of the Serial Port is complete. Installing[...]
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Page 19
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 19 2. In the next wizard pane, click Install from a list or specific location (Advanced) . Then click Next . 3. The Please[...]
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Chapter 2 – Installing the Modem 20 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 4. Click Browse then navigate to the area where you placed the driver files that you downloaded from the Multi ‐ Tech website[...]
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Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 21 7. The final Windows Logo Testing pane may appear depending on operating system settings. Click Continue Anyway . 8. The Pl[...]
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Page 22
Chapter 2 – Installing the Modem 22 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 9. The Completing the Found New Hardware Wizard pane appears. Click Finish . With the modem .inf file s uccessfully installed, [...]
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Page 23
Chapter 2 – Installing the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 23 Configuring the Country Where Modem is Used Different countries have different require ment s for how modems must function. The[...]
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Page 24
24 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Ch apter 3 – Operating t he Modem Front Panel The MultiM odem product has 6 LED indicators on the front panel that indicate status, configuration, and activity. Transmit ?[...]
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Page 25
Chapter 3 – Operating the Modem Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 25 Setting up a Remote Node Client Program Before you can connect to the Internet, you must set up a remote ‐ node [...]
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Page 26
26 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Chapter 4 – R emotely Conf ig uring Modems Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With ?[...]
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Page 27
Chapter 4 – Remotely Config uring Modems Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 27 Changing the Remote Escape Character To increase security, you can change a remote modem’s remote configuration escape ?[...]
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Page 28
28 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Chapter 5 – Tr oubleshoot ing Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you e[...]
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Page 29
Chapter 5 – Troubleshooti ng Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 29 ● No modem at the other end ● A faulty modem, computer, or software at the other end ● Incompatibility betwee n modems You ?[...]
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Chapter 5 – Troubleshooti ng 30 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide ● You might have had a poor connection because of line conditions or the problem might have originated on the other end of the ?[...]
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Page 31
Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 31 Appendix A – Reg ulator y Complianc e FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of thi[...]
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Page 32
Appendix A – Regulatory Compliance 32 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to[...]
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Page 33
Appendix A – Regulatory Compliance Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 33 Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference ‐ Causing Equipment Regulations. [...]
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Page 34
34 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Appendix B – W aste Ele ct r ical and Elect ronic Equipment July, 2005 The WEEE directive places an obligation on EU ‐ based manufacturers, distributors, retailers and importers to take ‐ [...]
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Page 35
Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 35 Appendix C – C - R OHS HT/TS Substa nc e Conc ent r at ion 依照中国标准的有毒有害物质信息 根据中 华人民共和国信息产业部 (MII) 制定的 电子信息产品 (EIP) 标准 -中 华人民共和国《电子信息?[...]
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Page 36
36 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Appendix D – Inst al ling wi th Linux Your Multi ‐ Tech modem supports Linux 2.4 kernel versions (2.4.28 and above), 2.6 kernel versions 2.6.8 through 2.6.10, and, with a specia[...]
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Page 37
Appendix D – Installing with Li nux Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 37 Installing Kernel Sources To build the TI USB driver you must have the matching kernel sources for your kernel. T[...]
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Page 38
Appendix D – Installing with Li nux 38 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Building and Installing the TI USB Driver from the Source RPM Package Follow this step if your distribution supports RPM pa[...]
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Page 39
Appendix D – Installing with Li nux Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 39 Building and Installing the TI USB Driver from the TGZ Package You need the TI USB tgz pa ckage for this step[...]
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Page 40
Appendix D – Installing with Li nux 40 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Device Files Because the TI USB driver does not use usbserial (to avoid known problems with usbserial) it uses its own [...]
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Page 41
Appendix D – Installing with Li nux Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 41 Installing the Modem on Computers Using the Linux 2.6 Kernel Installation Overview This procedure applies to Linux 2.6 ?[...]
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Page 42
Appendix D – Installing with Li nux 42 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Preparing the Kernel Sources This step may or may not be necessary, depending on how your Linux distribution installs the k[...]
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Page 43
Appendix D – Installing with Li nux Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 43 Building and Installing the TI USB Driver from the Source RPM Package Follow this step if your distribution supports [...]
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Page 44
Appendix D – Installing with Li nux 44 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Building and Installing the TI USB Driver from the TGZ Package Follow this step if your distribution does not support RPM ?[...]
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Page 45
Appendix D – Installing with Li nux Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 45 Installing the Modem on Computers Using the Linux 2.6.20 Kernel Installation Overview This procedure applies to Linux 2.6[...]
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Page 46
Appendix D – Installing with Li nux 46 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Installing the Firmware Images Copy ti_mts_fw_cdma, ti_ mts_fw_edge, ti_mts_fw_gs m, ti_mts_fw_MULTIMOD EM PRODUCT and ti_mts_fw_mt9234zbausb to /us[...]
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Page 47
Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide 47 Appendix E – ASCII C on v ersion ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DE C CODE HEX DEC CODE HEX DEC @ NUL 00 0 SP 20 32 @ 40 64 ` 60 96 A SOH 01 1 ! 21 33 A 41 65 a 61 97 B STX 02 2 " 22 34 B 42 66 b 62 98 C ETX 03 3 # 23 35 C 4[...]
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Page 48
48 Multi ‐ Tech Systems, Inc. MT9234ZBA ‐ USB User Guide Inde x A AT Commands ................................................................... 6 autoanswer ....................................................................... 31 C Call Waiti ng ............................................................[...]