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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Muratec Series 41500E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Muratec Series 41500E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Muratec Series 41500E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Muratec Series 41500E should contain:
- informations concerning technical data of Muratec Series 41500E
- name of the manufacturer and a year of construction of the Muratec Series 41500E item
- rules of operation, control and maintenance of the Muratec Series 41500E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Muratec Series 41500E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Muratec Series 41500E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Muratec service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Muratec Series 41500E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Muratec Series 41500E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Series 41500E MFX-1500E Operating Instructions Plain-paper fax mac hines[...]
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MML item number: D71-90430-60 MAI order number: OMMFX1500E One-T ouch Keys Press T o: Program A 1 Enter Enter a one-touch key “ “ 2 Enter Erase a one-touch key “ “ 3 Enter Print a list of one-touch keys Speed-Dial Numbers Program B 1 Enter Enter a speed dial number “ “ 2 Enter Erase a speed dial number “ “ 3 Enter Print a list of sp[...]
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W elcome … Thank you! Thanks for selecting a Muratec fax machine for your business . Before you begin , please note that before your fax can be used and before you can turn on power to the unit for the first time, there are important precautions to take. Please see page 1.7 for more information.[...]
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Trademarks Muratec , the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America, Inc. E NERGY S TAR is a registered mark of the United States Environmental Protection Agency . Copyright Copyright © 1999 by Muratec Americ, Inc, All rights reserved. As an Energy Star ® partner , Muratec America, Inc., has [...]
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Where to set up your fax machine F ollow these guidelines when setting up your fax machine: Away from direct sunlight T o avoid overheating , set up your fax machine awa y from direct sunlight or a heater . Level, and vibration-free T o avoid damage to the machine or injuries , set the fax machine up in a level, vibration-free location. Avoid extre[...]
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P ower requirements Plug in the power cord Plug the power cord carefully and completely into a wall outlet. Do not leave any portion of the electrical cord’s metal plugs exposed. Doing so could cause a fire and poses a risk of electrical shock. Do not share an extension cord connector with other plugs It can cause electrical shock. Do not share a[...]
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Do not put furniture or equipment on the power cord Do not put anything on or over the electrical power cord, and do not route the power cord under rugs or carpets. Doing so can damage the power cord or fax, and can cause fire or electrical shock. Avoid temperature fluctuations Sudden changes in temperature can cause damag- ing condensation to form[...]
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T his page intentionall y blank.[...]
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These instructions are divided into three sections . • “Getting started” (page 1.1) covers only what you must know to use your machine immediately . • “Beyond the basics” (page 2.1) provides more details . When you have time , look through it to learn more about your machine’ s many features . • Finally , “J ust in case … ” (p[...]
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Getting started A quick introduction to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 P ackaging contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 P arts of the F ax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20 Creating or modifying a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20 Printing a list of batch boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.21 Storing a document for batch transm[...]
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Getting started A quic k trip through the basics of your Muratec fax mac hine A quick introduction to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 P ackaging contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 P arts of the F ax . . . .[...]
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1.1 Getting started What’ s a fax document? A fax document is anything a fax user wants to fax to someone else. It can be one or more pages, and it can be text, a drawing or even a copy of a photograph. What’ s a fax number? Because your fax operates on standard phone lines, a fax number is just a regular phone number . And because your fax is [...]
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1.2 Getting started P ackaging contents Included in your machine’ s packaging: ❑ Main unit with 400-sheet paper cassette installed ❑ Document hopper ❑ P aper size stickers ❑ P aper tray ❑ One-touch labels ❑ Multi paper tray ❑ Soft Key labels ❑ T elephone line cord ❑ Operating instructions ❑ AC power cord ❑ Protection seals ([...]
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1.3 Getting started 6 Side cover — Open to fix a printout jam. 7 Multi paper tray — One of two locations where you put the recording paper (the paper cassette is the other). Holds only one sheet, either letter , legal or half-letter size paper . 8 T op cover release — Pull up on this to open the top cover . 9 T op cover — Opens to provide a[...]
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1.4 Getting started Important: Some of the functions mentioned here are covered in the “Beyond the basics” section. 1 AUTO ANSWER light — Glows when auto-answer mode is active. In this mode, the machine answers automatically as a fax machine . 2 MEMORY RECEIVE light — Glows when the machine is receiving an incoming fax document into its ele[...]
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1.5 Getting started 11 ST ART — Press to begin a fax transmission or reception. 12 CLEAR ALL — Resets copying settings to their defaults. 13 STOP — An all-purpose “Whoa!” key . Stops the current operation and ejects a document from the document feeder . 14 BROADCAST — Press to send a broadcast fax (sending the same document to more than[...]
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1.6 Getting started 28 Macro Keys — Programming the Macro keys ( MACRO 1 – MACRO 3) can reduce many steps of the operation to a simple press of a key . Y ou can “teach” the Macro keys to carry out one of the several operations (see pages 2.25–2.27). 29 One-T ouch Keys — The keys labeled 01-36 (or 37-72 , if you’re using fliptab B) off[...]
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1.7 Getting started Pick an installation spot Where should you install your fax machine? The location should be: • Clean — Dust buildup can damage your machine. (However , do not use a cover!) • In the open — Allow at least 12 inc hes of c learance around your mac hine . Be sure that you never cover the machine. Its vents must be able to ?[...]
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1.8 Getting started Installing the printing supplies Y our fax prints incoming faxes and copies with a reliable 400 dpi print engine . Y our fax requires two types of printing supplies (sometimes also called consumables): • The drum cartridge — It yields 20,000 normal letter -sized printouts (see “Specifications, ” page AI .1). By “normal[...]
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1.9 Getting started 9 Insert the fuser cleaner into the slot in the fuser unit. The fuser cleaner cleans the fuser unit roller . Y ou should replace the fuser cleaner every time you change the new toner cartridge. 10 Gently clean the LED print head using the cleaning paper . 11 Close the printer cover . 12 Close the top cover . Be sure to push on a[...]
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1.10 Getting started Loading paper Y our machine’ s standard paper cassette can hold up to 400 sheets at a time. Each optional cassette, available from your Muratec dealer at the time of purchase or as an upgrade, can hold an extra 200 sheets. In addition to boosting your total paper supply , adding an extra paper cassette allows your fax machine[...]
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1.11 Getting started Installing paper 1 Open the paper cassette from the front of your fax by gently pulling it toward you. 2 Insert the paper into the cassette. Note: Before you insert paper in the cassette, stack it so the leading edge and sides of the paper are even. • Make sure the stack of paper isn’t higher than the limit mark on the side[...]
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1.12 Getting started Plug in and power up Important: Be sure you do not turn the power on until after you remove the transport screws. (See “Removing the transport screws ,” page 1.7.) 1 Plug one end of the telephone line cord into the LINE jack on the machine’ s rear side . Plug the other end of the cord into a standard tele- phone wall jack[...]
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1.13 Getting started Adjust the monitor speaker’ s volume Y ou can set the volume of the monitor speaker , assuring that on-hook dialing will be as loud (or as soft) as you require. 1 Press MONITOR / CALL on the control panel. Y ou now should hear a dial tone , and the display will show: Important: If you don’t hear a dial tone, make sure your [...]
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1.14 Getting started 5 Place the telephone handset onto the handset cradle. The cradle will press the handset’s “flash” button, hanging up the handset. Attaching a second phone W ant to attach a second phone (even a cordless model!) to your fax machine, so they can share the same phone jack? No problem. Before we go further , let’s explain [...]
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1.15 Getting started EasyStart software is already installed on your Muratec fax machine . It guides you through the process of entering your machine’ s settings . Remember that the settings you make here can alwa ys be c hanged later . W e’ll explain more in “Beyond the basics, ” beginning on page 2.1. Getting started Determine the followi[...]
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1.16 Getting started 5 Press or / PROGRAM until the mode you want appears . Here, we’ve changed the setting to On : 6 Press ENTER to save the setting and continue . 7 The LCD now asks you to enter your fax number as you want it to appear on other fax machines’ displays or printouts . The fax industry term for this number is Subscriber ID . 8 Us[...]
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1.17 Getting started Guidelines P age sizes While you’ll probably send letter - and legal-sized documents most of the time, it’s possible to fax a piece of paper as small as a notepad sheet or one nearly three feet long. The acceptable dimensions (width × length) are: Automatic document feeder ( ADF ) S INGLE - SHEET M UL TIPLE - SHEET Maximum[...]
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1.18 Getting started Note: T o avoid confusing the Light and Dark settings , just remember — “Light lightens” and “Dark darkens” — to keep it straight. Entering a pause character when dialing Some long-distance systems require dialing pauses, and pauses can also be useful when you’re dialing through special telephone exchanges . T o i[...]
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1.19 Getting started Sending a fax using the ADF 1 If the machine is already in F ax mode, skip to step 2. If the machine is in Copy mode, press COPY / FAX to change to F ax mode. 2 Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’ll be faxing . Y our fax machine’ s automatic document feed[...]
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1.20 Getting started Sending a fax using the FBS 1 If the machine is already in F ax mode, skip to step 2. If the machine is in Copy mode, press COPY / FAX to change to F ax mode. 2 If there isn’t a document in the feeder , skip to step 3. If there’s a document in the feeder , remove it. 3 Open the book-cover . 4 Place the document face down on[...]
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1.21 Getting started 11 Now , everything is up to the machines — yours and the one you’re dialing . When it makes contact, your machine transmits the stored document from memory . Important: If you want to cancel a transmission while scanning the docu- ment, press the STOP key . If you want to cancel a transmission in progress , use the Review [...]
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1.22 Getting started Redialing If your fax call fails , your machine automatically redials it. In this Auto Redial mode , your fax automatically redials the number every few minutes (see “Changing redial settings , ” right column) until one of the following happens: • It reaches the remote fax machine . • It has attempted the number of redi[...]
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1.23 Getting started Review Commands, an introduction Y our fax machine can store many “jobs” in its memory . And it keeps track of each one by assigning it a command number , like “C01. ” Delayed commands , redial attempts and current fax transmissions are all stored in your fax machine’ s memory and given a command number . The Review C[...]
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1.24 Getting started Answering calls manually In any reception mode, you can always answer calls manually if you have an optional handset installed. Just pick it up , as you would if using a normal phone. If you hear someone speaking to you, use your optional handset to speak back. If you hear fax tones (“beep — beep — beep”), press ST ART [...]
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1.25 Getting started F ax Ready mode Use it if: Y our fax machine uses its own phone line and doesn’t share it with a phone or an answering machine. In this mode: Y our fax machine answers eac h call and attempts to receive a fax. T o select F ax Ready: 1 Press COPY / FAX to change to the fax mode, if the machine isn’t the fax mode. 2 Press / P[...]
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1.26 Getting started T el/F ax Ready mode The T el/F ax Ready mode is a combination of the T el Ready and F ax Ready modes. Use it if: An optional handset is installed on your fax machine and Y ou’re using the machine as both a telephone and a fax mac hine In this mode: Y our fax machine rings the number of times you’ve identified in the user s[...]
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1.27 Getting started Using an answering machine with your fax machine T o connect your answering machine to your fax machine: 1 Set the fax machine for Ans/F ax Ready , as described on page 1.26. 2 Set your answering machine to answer calls after no more than two rings. (See the answering machine’ s instructions if necessary .) 3 Create a new out[...]
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1.28 Getting started Y our fax machine also doubles as a convenience copier . T o make copies with your fax machine, press COPY / FAX to change to the Copy mode. When the machine is in the Copy ready mode, the LCD will show: Making copy settings Number of pages Use the numeric keypad to enter the desired number of copies for the document. Copy redu[...]
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1.29 Getting started Sort copy Press SORT COPY to toggle (switch on or off) sorting copy if necessary . The initial set- ting is Off . How to copy Copying using the ADF 1 If necessary , press COPY / FAX to change to Copy mode. Otherwise, proceed to step 2. 2 Prepare the document just as you would to send a fax. Note: There are certain types of docu[...]
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1.30 Getting started 5 Adjust resolution and contrast if necessary . Press RESOLUTION to change the resolution. Press CONTRAST , then press or to change the contrast. 6 Set the reduction or enlargement rate, if you want. (See “Setting of enlarge- ment or reduction for copying, ” page 1.31.) 7 If you want to make only one copy of each page of th[...]
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1.31 Getting started Setting of enlargement or reduction for copying Y our fax machine is capable of enlargement and reduction when copying . Note: The copy enlargement and reduction rate setting is available only for copy- ing, not for faxing. Important: Copy enlargement is available only for copying using the FBS ; it is not available for copying[...]
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1.32 Getting started Y our fax machine can also be used as a phone , if you have an optional handset installed. The following is a brief look at the machine’s telephone features . Redial Press REDIAL / P AUSE to redial the last number dialed on your machine. Dialing with the monitor speaker Because your machine has a monitor speaker , you can dia[...]
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1.33 Getting started This page intentionall y blank.[...]
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Beyond the basics W e’ve covered the “musts . ” Now , let’ s explore the goodies . Entering settings for your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.7 Broadcasting . . [...]
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Page 47
Beyond the Basics 2.1 The EasyStart feature guided you through the “just-gotta” settings on your machine. In the next few pages , we’ll cover additional settings. Scan settings F our different settings tell your machine how to scan documents . The initial factory settings are probably right for most applications , so try using them before cha[...]
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Page 48
Using CODE to enter characters Some settings give you a chance to enter an identifying name (see EasyStart, page 1.15–1.16). Y ou can do this with the one-touch key , and you can also use the CODE key . T o use the CODE key to enter characters: 1 When the machine prompts you to enter a name, press CODE . The display changes to: 2 Find the charact[...]
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Page 49
Beyond the Basics Reduction margin Y our fax machine’ s reduction margin is measured in millimeters (mm). W e’ll define reduction margin by explaining how it’s used: When a fax message enters your machine’ s electronic brain, the machine measures the message’s length and compares it to (a) the length of your selected paper plus (b) the re[...]
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Page 50
Beyond the Basics Setting the number of rings Y ou can set how many times your fax machine will ring before answering a call. Choose from 1 to 10 rings . 1 Press / PROGRAM , J ,0 ,5 , ENTER . The LCD shows: 2 Use the numeric keypad to enter the number of rings you want, from 1 to 10. Here, we’ve chosen 4 rings. Note: If you enter 00 (zero), the m[...]
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Page 51
Beyond the Basics 5 Press ENTER to save the setting . The LCD now asks if you want the alarm turned on or off: 6 Press or / PROGRAM until the mode you want appears . If you want to turn off the alarm, select “On” and the machine will be quiet. Otherwise, the machine will beep. 7 Press ENTER to save the setting . The LCD now asks if you want the[...]
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Page 52
Beyond the Basics Language settings English is the language your machine initially displays on the LCD and uses to print reports. But you can set it to “speak” French, Spanish or German, too. As you give the order for the machine to change languages , it “rolls” from English to French to Spanish to German, and then back to English. T o make[...]
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Page 53
Beyond the Basics Y our fax machine’ s autodialer stores your most frequently called phone and fax numbers for instant recall so you don’t have to remember them. It’ s something like an electronic phone book. Autodialer basics How do you autodial? There are two kinds of autodialer numbers. The difference between the two is how you dial them: [...]
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Page 54
Beyond the Basics Call groups As you set up your autodialer , you may also want to set up call groups . These are sets of phone numbers that make it easy to send the same fax to many different loca- tions. F or example , one call group may include all of your clients in one city , another group may include all of your employees and another may incl[...]
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Page 55
Beyond the Basics 9 The LCD now displays: or The machine is now prompting you for a name — a Location ID — so you’ll be able to find it in the EasyDial directory (see page 2.15). If you do not want to enter or c hange this Location ID , skip to step 11. If you do want to enter or c hange this Location ID , go on to step 10. 10 Enter the Locat[...]
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Page 56
Beyond the Basics One-touch fax dialing T o dial a fax call using a one-touch number: 1 Insert the document. 2 Adjust resolution and contrast if necessary . 3 T oggle between transmission from the feeder or from memory if necessary , by pressing MEMORY TRANSMIT . 4 Press the one-touch key in which you’ve stored the number . What happens next depe[...]
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Beyond the Basics 2 Press the key for the one-touch number you want to erase . Here, we’ve selected 02 : 3 If you want to erase a number stored in a different one-touch key than what appears on the LCD , press that key now . 4 Press ENTER . The LCD shows: Important: If you want to quit without erasing the one-touch number you’ve selected, press[...]
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Page 58
Beyond the Basics 7 The LCD now displays either: or Y ou now have the option to enter (or c hange) an alternative number . Y our fax machine will dial this alternative number during a transmission or polling operation (see pages 2.31–2.33) only after redials to the regular number have failed. If the alternative number also fails, the fax alarm be[...]
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Page 59
Beyond the Basics Note: T o erase characters , press CANCEL to erase to the left. T o change just one character , press to move the cursor to the left, or / PROGRAM to move it to the right. Press CANCEL to erase the charac- ter . Then re-enter the setting correctly . 14 Press ENTER . The LCD will display the next empty speed-dial number . If you wa[...]
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Page 60
Beyond the Basics Note: Remember that your fax machine’ s monitor speaker is not a speaker phone . If you dialed using the monitor speaker , pick up the handset to speak to the person that answers! Note: If the call fails, and you used MONITOR / CALL to dial, press MONITOR / CALL to hang up. Erasing a speed-dial number 1 Press / PROGRAM , B ,2 , [...]
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Page 61
Beyond the Basics EasyDial directory dialing EasyDial directory dialing makes your autodialer even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their Location ID s, so you can find them and dial them easily . T o dial using EasyDial: 1 F or a regular phone call: Make sure there’s no document [...]
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Page 62
Beyond the Basics Broadcasting basics The fastest wa y to fax one document to many recipients is to broadcast it. In an ordinary broadcast, you send the fax as you normally would, except you just add more fax numbers . Y ou can enter up to 230 numbers: •30 manually-dialed numbers AND •200 autodialer numbers OR 1 call group with all 200 autodial[...]
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Page 63
Beyond the Basics T ake advantage of lower evening and weekend long-distance rates with delayed transmission. Y our fax machine can store up to 99 dela yed commands , each of which you can program up to 31 days in advance . Important: If you program all 99 delayed transmission commands , no further memory transmission is possible until one or more [...]
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Page 64
Beyond the Basics Reviewing or canceling delayed commands If you’ve stored a delayed command in your fax machine , it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see page 1.22). Y our machine can store up to 99 delayed com- mands. It identifies each by a two-digit com[...]
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Beyond the Basics Printing a delayed command list Y our machine can print a command list which tells you: • The command’ s identification number • The phone number , or “remote location” • The start time (this appears in a DD , HH : MM format) • A “note” telling if the command is a polling or F-Code operation (see pages 2.31–2.3[...]
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Page 66
Beyond the Basics Batch transmission allows you to store multiple documents in an electronic “basket” throughout the day and then fax that entire basket to one location. T o do this, just tell the machine when and where the transmission should go. When that date and time arrives , your machine will transmit each document in the batch box to the[...]
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Page 67
Beyond the Basics 10 Enter the name the same wa y you entered your fax name during EasyStart. A batch box’ s name ma y be up to 24 characters in length. Important: As in EasyStart, enter letters and other non-numeric characters by using the one-touch keys . The word “Upper” means the machine is currently set for entering only upper - case let[...]
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Page 68
Beyond the Basics Printing a document stored in a batch box T o print a document stored in a batch box: 1 Press / PROGRAM , N ,4 , ENTER . The LCD shows: 2 Use the numeric keypad to enter the number ( 1–5) of the batch box storing the document you want to print. 3 Press ENTER . The LCD shows: 4 Use the numeric keypad to enter the document’s two[...]
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Beyond the Basics Erasing an empty batch box Batch boxes must be empty to be erased. If a box has documents stored in it, then you first have to erase those documents . See page 2.22. T o erase an empty batch box: 1 Press / PROGRAM , N ,5 , ENTER . The LCD shows: or 2 Use the numeric keypad to enter the number ( 1 – 5 ) of the batch box you want [...]
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Page 70
Beyond the Basics Y our fax machine has numerous special features to make your communication easier . W e’ll cover them here. Soft Keys Soft Keys are shortcut keys. Y ou can program the soft keys on the control panel to turn on or off any function with just the touch of a button. Y our machine has three Soft Keys. If the light above any one of th[...]
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Page 71
Beyond the Basics Macros In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s Macro keys ( MACRO 1 – MACRO 3 ) can reduce those many steps to a simple press of a key . Y ou can “teach” the Macro keys to carry out any of the following [...]
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Page 72
Beyond the Basics 6 Press the keys exactly as you operate the job you want to program into the Macro key . Note: Y ou can program up to 60 steps . When it comes over 60 steps, your fax machine asks if you register the operations you have entered. If you want to register them, press ENTER . If not, press STOP . Note: If you want to cancel the operat[...]
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Page 73
Beyond the Basics F ax dialing with the Macro key T o dial a fax call using a Macro key: 1 Insert the document. 2 Press the Macro key in which you’ve stored the fax communication command. 3 Press ST ART , if you have not registered ST ART in the Macro key . Y our fax will perform the operation now , or at whatever time you programmed. If you prog[...]
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Page 74
Beyond the Basics Cover page Y our fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location ID and your fax number (as stored in the TTI ) and a message of up to 40 characters in length. The information appears in a box similar to this: Turning the cover page on 1 [...]
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Page 75
Beyond the Basics Setting the activity journal Just as a c hec kbook records your daily financial transactions , your fax machine keeps an activity journal which records its 100 most recent fax transactions. The activity journal lists the following information for each transaction: • Assigned number , starting each day at 001 • Remote location [...]
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Page 76
Beyond the Basics Setting the reports: TCR s and RCR s Y our fax machine can print reports of transmissions and receptions . There are two different reports: a transmit confirmation report ( TCR ) and a receive confirmation report ( RCR ). Y ou can receive a TCR after sending a fax to any Group 3 fax machine , but the RCR function works only when y[...]
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Page 77
Beyond the Basics Quick Memory transmission Using Quick Memory transmission can save you time over standard memory transmissions. F or a normal memory transmission , your fax: (1) scans your entire document into memory , (2) dials the other fax machine, then (3) transmits the document. But with Quick Memory transmission , your machine doesn’t wai[...]
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Page 78
Beyond the Basics Continuous polling T o set up your machine for continuous polling: 1 Press COM - OPTIONS six times and then press ENTER . The LCD shows the current time: 2 Use the numeric keypad to enter the time your machine should begin the con- tinuous polling . (Use the 24-hour format .) Here , we’ve set it for 7:00 AM . Note: Press to move[...]
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Page 79
Beyond the Basics Printing a stored polling document T o print a document you’ve stored for regular polling without erasing it, press / PROGRAM , D ,3 , ENTER . Erasing a stored polling document T o erase a document you’ve stored for regular polling from your machine’ s memory , press / PROGRAM , D ,2 , ENTER . Limiting polling access to your[...]
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Page 80
Beyond the Basics T o use DRD on your fax machine: 1 Contact your phone company to make sure it has set up DRD service for you. If possible, also find out which distinctive ring pattern the phone company has assigned you. 2 Press / PROGRAM , J ,2 ,0 , ENTER . The LCD shows: 3 Press or / PROGRAM until the mode you want appears . Here, we’ve chosen[...]
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Page 81
Beyond the Basics T alking first, then receiving a fax T o talk first and then receive a fax: 1 When you’ve finished your phone conversation, don’t hang up . 2 T ell the person at the other fax machine to press ST ART and to hang up his/her handset. Don’t hang up your handset yet! 3 When you hear fax tones, press ST ART and hang up your machi[...]
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Page 82
Beyond the Basics 4 Press ENTER . The LCD shows: 5 Enter the fax number for the remote fax to which you want documents to be transferred. Use either a one-touch number , a speed-dial number , a call group or regular number dialed from the numeric keypad. If you are entering only one number for transferring, skip to step 7. T o add any additional fa[...]
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Page 83
Beyond the Basics Automatic printing determines whether the machine will print a document automatically upon receiving it: On: A copy of every document received and transferred is printed at your machine. Off: Received and transferred documents are not printed at your machine. Note: If the security reception (pages 2.56–2.57) is activating, the m[...]
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Page 84
Beyond the Basics F-Code: an introduction The ITU - T , the United Nations agency that standardizes international telecommuni- cations, has created a fax industry standard for using sub-addressing and password-based communication. One name for this standard is F-Code, and that’ s what we’ll call it in these instructions and on your machine’ s[...]
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Page 85
Beyond the Basics T o create or modify an F-Code box: 1 Keep pen and paper with you as you follow these steps. As you decide on a sub-address and enter it into your machine, write it down. Remember to: (1) write down which box goes with which sub-address , (2) write down any pass- words or I . D . codes you enter , (3) keep these printed records in[...]
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Page 86
Beyond the Basics Note: No other F-Code box in this machine can have the same sub-address as the one you enter here. Note: T o erase characters, press CANCEL to erase to the left. T o change just one number , press to move the cursor left, or / PROGRAM to move it right. Press CANCEL to erase the character . Then re-enter the number correctly . 11 P[...]
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Page 87
Beyond the Basics Overwrite Doc — Overwriting documents tells your machine if it should overwrite (erase) existing documents when it receives a new one. Note: This setting is available only when the reception protection setting is set to off (see Rx Protect on page 2.40). On: When your machine receives a new document into this box, it will erase [...]
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Page 88
Beyond the Basics 23 Press ENTER to save the settings . The LCD shows: On: Print the document automatically when it’s received. Off: The machine does not print it, but only relays it to the other machine. Press or / PROGRAM until the mode you want appears . Then press ENTER to save the settings and go on to step 24. 24 The machine asks for your F[...]
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Page 89
Beyond the Basics 6 Use the numeric keypad to enter the four -digit I . D . code. Here, we’ve entered 2345 : 7 Press ENTER . If you’ve entered an incorrect I . D . code, your fax machine rejects the attempt and returns to standby mode. If you’ve entered the correct I . D . code, the display shows: If you choose: On: Y our bulletin box erases [...]
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Page 90
Beyond the Basics Erasing a document stored in a bulletin box T o erase a stored document: 1 Press / PROGRAM , P , 6 , ENTER The LCD shows: 2 Use the numeric keypad to enter the two-digit number ( 01-50 ) of the F-Code bulletin box that stores the document you want to erase . W e’ve entered 03 : 3 Press ENTER . The LCD shows: Note: If the F-Code [...]
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Page 91
Beyond the Basics 2 Use the numeric keypad to enter the two-digit number ( 01-50 ) of the F-Code security box that holds the documents you want to print. W e’ve entered 03 : 3 Press ENTER . The LCD shows: Note: If the F-Code security box is not storing any documents, the machine briefly displays the following before returning to step 2: 4 Use the[...]
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Page 92
Beyond the Basics 6 Press ENTER . If you’ve entered an incorrect I . D . code, your fax machine rejects the attempt and returns to standby mode. If you’ve entered the correct I . D . code, the display shows: Note: If you want to quit without erasing the F-Code box you’ve selected, press / PROGRAM . The fax will return to step 2. Note: If you [...]
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Page 93
Beyond the Basics 13 Press ST ART . If in step 10 you chose an immediate transmission, your fax machine begins dialing . If you chose a delayed command, the machine shows “Reserved” on the LCD , indicat- ing that it has stored the command in memory and will complete it later . F-Code polling 1 Press COM - OPTIONS five times and then press ENTER[...]
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Page 94
Beyond the Basics Using the power of programmable one-touch keys In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s one-touch keys ( 73–76 ) can reduce those many steps to a simple press of a key . Y ou can “teach” the one-touch key[...]
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Page 95
Beyond the Basics 7 Next, tell your fax to carry out this delayed command one of these wa ys: Option 1: P erform the command once at a certain time on a certain day of the month. (F or example, “Do this at 5:05 PM on the 30th. ”) T o select this option, use the numeric keypad to enter the date and time when the fax should perform the command: O[...]
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Page 96
Beyond the Basics 7 Next, tell your fax to carry out this delayed command one of these wa ys: Option 1: P erform the command once at a certain time on a certain day of the month. (F or example, “Do this at 5:05 PM on the 30th. ”) T o select this option, use the numeric keypad to enter the date and time when the fax should perform the command: O[...]
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Page 97
Beyond the Basics 8 Next, tell your fax to carry out this delayed command one of these wa ys: Option 1: P erform the command once at a certain time on a certain day of the month. (F or example, “Do this at 5:05 PM on the 30th. ”) T o select this option, use the numeric keypad to enter the date and time when the fax should perform the command: O[...]
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Page 98
Beyond the Basics Programming an F-Code transmission F or this operation to work, two things must be true: • Y ou must know how the remote fax is using each F-Code box to which you’re transmitting — for example, as a security box or a relay box. Different fax manu- facturers may use slightly different terms , but the concepts are the same. ?[...]
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Page 99
Beyond the Basics 11 Next, tell your fax to carry out this delayed command one of these wa ys: Option 1: P erform the command once at a certain time on a certain day of the month. (F or example, “Do this at 5:05 PM on the 30th. ”) T o select this option, use the numeric keypad to enter the date and time when the fax should perform the command: [...]
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Page 100
Beyond the Basics 8 Press ENTER . The LCD shows: Note: If this box doesn’t have a password, press ENTER . Then skip to step 12. 9 Use the numeric keypad to enter the ITU - T password for the box. Here, we’ve entered 654321 : When finished, press ENTER . 10 If you want the transmission to begin immediately every time you press the key , press EN[...]
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Page 101
Beyond the Basics 4 Press ENTER . The LCD shows: Important: If you want to quit without erasing the programmable one- touch key you’ve selected, press / PROGRAM . The fax will return to step 2. 5 Press ENTER to erase the number . T o erase another programmable one-touch key , repeat steps 2–5. Or press STOP to return to standby mode. Printing a[...]
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Page 102
Beyond the Basics Y our machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unautho- rized use of your machine. These security features include: (1) security reception, (2) PIN mask, (3) security transmission, (4) closed network, (5) block junk fax, and [...]
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Page 103
Beyond the Basics 6 If you want security reception to begin now (and at this same time every day) , skip to step 9. Otherwise, go on to step 7. 7 Use the numeric keypad to enter the time (use a 24-hour format) when secu- rity reception should begin every day . “Type over” the numbers displayed. Here, we’ve entered 17:35 : T o change a digit, [...]
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Page 104
Beyond the Basics 4 Press or / PROGRAM until the mode you want appears . In this example, we’ve chosen “Mode1.” 5 Press ENTER . Autodialing while using the PIN mask Note: The following instructions presume you understand how to set and use your machine’ s autodialer . If you need to review , see pages 2.7–2.15. If you chose “Mode 1” ?[...]
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Page 105
Beyond the Basics If you’ve specified Mode 2 — the machine guides you 1 Enter the phone number as usual. 2 Press ST ART . The LCD shows: 3 Use the numeric keypad to enter the PIN . 4 Press ST ART . Y our machine dials the number . P erforming batch transmission while using the PIN mask Note: The following instructions presume you are familiar w[...]
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Page 106
Beyond the Basics Setting for use with a closed network F or maximum communications security , use a closed network. This limits your machine to only communicating with other Muratec fax machines which can “pre- sent” the proper passcode. Important: The passcode you use for closed network operation is not the same as the protection passcode. On[...]
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Page 107
Beyond the Basics 4 The LCD now asks if you want to enter a number: If you want to enter or modify a number , press ENTER and go on to step 5. Otherwise, press / PROGRAM and skip to step 10. 5 Depending on if you have already entered at least one number into the blocked numbers list, the display shows one of the following: or 6 If you want to modif[...]
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Page 108
Beyond the Basics Using department codes Y ou can keep track of how your machine is used through its department code feature. When the department code setting is activated, the machine reminds each user to enter the department code before sending or polling a document. The Activity Journal then keeps trac k of fax transactions by department. After [...]
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Page 109
Beyond the Basics Turning department code protection on and off Important: This feature will work only if you’ve activated the passcode protection (see page 2.56). 1 Press / PROGRAM , M ,1 , ENTER . The LCD shows: 2 Use the numeric keypad to enter the four -digit passcode: T o change one digit, press to move left or / PROGRAM to move right until [...]
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Page 110
J ust in case … T ips on caring for your mac hine W hat to do if problems occur Glossary Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.4 Troubleshoot[...]
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Page 111
Just in case … If an original document jams 1 If an original document jams, the LCD will show: If you do wish to continue the operation, press ENTER and proceed to step 2. T o abort the operation, press CANCEL . This will delete from memory all pages stored during this operation, and the machine will return to standby mode. Important: If you wait[...]
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Page 112
Just in case … If a printout jams inside your machine T o clear a printout jammed inside your machine: 1 Open the top cover . 2 Open the printer cover . 3 Remove the toner and drum cartridge. Important: Shield the drum cartridge from light, especially strong light. Later , if you have to remove the car- tridge from the fax, immediately wrap it in[...]
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Page 113
Just in case … If a printout jams inside at a paper cassette’ s side cover 1 Remove the multi paper tray . 2 Open the side cover . 3 Carefully remove the jammed sheet(s) from the machine. 4 Close the side cover back into its normal position. 3.3[...]
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Page 114
Just in case … 3.4 Print quality problems If your machine’ s printouts develop quality problems , try to find the example below that matches your printout problem. When you find one which is like yours, try the suggested solutions . If they don’t work, contact your authorized Muratec dealer . P ages are blank • The drum cartridge or toner c[...]
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Page 115
Just in case … Printouts have irregularities • The paper you’re using may have absorbed moisture , per- haps due either to high humidity or water ha ving been spilled on the paper supply . T oner will not adhere well to wet paper . Replace the paper with dry paper and try printing again. Printouts have white and/or black lines • The toner c[...]
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Page 116
Just in case … Occasionally , your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. Y ou can identify the problem with LCD messages and printed chec k messages and error reports , explained in the following pages . Alarm Y our fax machine sounds an alarm tone — a series of short[...]
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Page 117
Just in case … What you see on the LCD What it means/ What to do Communication Error A communication error disrupted the reception or transmission. If you were transmitting , press STOP to clear the error message and then re-try the transmission. If you were receiving a fax, try to contact the other person and have him/her re- try the transmissio[...]
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Page 118
Just in case … What you see on the LCD What it means/ What to do Memory Overflow During transmission (or copying), you tried to Enter Or Cancel enter more pages into memory than your fax could store. Press ENTER to tell your fax to keep as many pages in memory as possible , or press CANCEL to delete from memory all pages stored during this operat[...]
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Page 119
Just in case … What you see on the LCD What it means/ What to do Please Supply P aper The paper cassette or multiple paper feeder tray is out of paper . Add paper to the cassette and/or the tray . Please W ait Y our fax machine’s printer is either warming up or busy . Please wait until the fax is finished printing and then re-try your command o[...]
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Page 120
Just in case … Kinds of error codes The error code listed in the “Result” column of the error report indicates the specific problem encountered: • “ D ” codes — Occur while dialing • “ R ” codes — Occur during reception • “ T ” codes — Occur during transmission Specific errors F ollowing are some error codes you may se[...]
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Page 121
Just in case … “Check Message” printouts When there’s a problem with a fax call and your mac hine detects an error , it pro- duces an error printout headed by the words “Check Message. ” This printout lists the following information about the transmission: • The resulting error code • A communications error message (see “What erro[...]
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Page 122
Just in case … With proper installation and a little maintenance , your fax machine should give you dependable service for years to come. Although it requires little day-to-day care , you can take these simple precautions to keep it in top form: • Always make sure your fax machine is installed according to our specifications , including using a[...]
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Page 123
Just in case … 5 Open the inner cover . Important: Y ou must hold the cover open. It won’t stay open by itself. 6 Use the cloth with the rollers cleaner to clean the face of the rollers . Rotate the rollers by hand to allow cleaning of the entire roller surface. 7 Use the cloth with isopropyl alcohol to clean the contact glass . Important: Y ou[...]
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Page 124
Just in case … General questions Q: Where do I add ink or toner to make my fax machine’ s printouts darker? A: Y ou can’t adjust the darkness of an incoming fax printout , but you can adjust the darkness of a copy or of a transmission. Insert a document and press CON - TRAST to adjust the contrast setting. “Dark” prints at the darkest set[...]
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Page 125
Just in case … Q: Can I transmit a document that’ s extra long? A: Ye s , if the receiving fax machine is equipped to handle long documents . Many machines have a special setting which allows them to receive documents that exceed the normal length. Q: Can I transmit a page from a newspaper? A: No. A newspaper page can jam in your document feede[...]
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Page 126
Just in case … Receiving faxes Q: My fax never answers. What’s wrong? A: Check to make sure your fax machine is properly connected to a working AC power outlet and phone jack (see page 1.12). If you’re using a second phone with your machine, make sure it’s connected properly (page 1.14). Q: Sometimes when I answer my machine with the option[...]
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Page 127
Just in case … This glossary contains terms you may encounter when discussing or reading about fax machines . Please use these definitions for reference only . A list of definitions can also be found on the Muratec website at www .muratec .com. 24-hour format — Also called military format . A format for keeping time that does not use a.m. or p.[...]
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Page 128
Just in case … Default — The setting your machine will alwa ys refer to if no other action has been pro- grammed. F or example, you can set the default for this machine to send a fax by using its memory . If you set this action as the default, that’s how your machine will alw ays send a fax, until you tell it to do differently . Delayed comma[...]
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Page 129
Just in case … Memory — Internal document storage. In Muratec fax machines , random access memory in the form of computer chips is used to store and hold documents for transmission and to hold some documents that have been received. Memory overflow — A message that appears on the machine’ s LCD when the current operation requires more of th[...]
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Page 130
Just in case … Redialing — The dialing again, either manually or automatically controlled, of the most recently dialed fax or phone number . Automatic redialing follows an unsuccessful dialing attempt and can be done manually or automatically . Relay broadcasting — Lets some Muratec fax machines store a document in internal mem- ory , transmi[...]
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Page 131
Just in case … This page intentionall y blank. 3.21[...]
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Page 132
Appendix and index[...]
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Page 133
General Type: Desktop plain paper facsimile Compatibility: ITU-T Super Group 3, Group 3 Phone System: Public Switched T elephone Network (PSTN) or equivalent Dual access: Multitasking One-T ouch Dial: 72 locations Speed Dial: 128 locations Operating Environment Environmental T emperature: 50º F to 89.6º F (10º C to 32º C) Relative Humidity: 20 [...]
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Page 134
Scanning speed:**** Normal: 1.9 sec/page (Tx) Fine: 1.9 sec/page (Tx), 1.9 sec/page (Copy) Super Fine: 3.8 sec/page (Tx), 3.8 sec/page (Copy) Grayscale: 1.9 sec/page (Tx), 3.8 sec/page (Copy) Grayscale: 256-level in feeder Tx or copy , 64-level in memory Tx Document output Print destiny: 406 dpi (horizon) × 392 dpi (V ertical) W arm-up time: Withi[...]
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Page 135
United States of America F ederal Communications Commission ( FCC ) information Ringer Equivalence Number ( REN s ): AC REN , 0.5 B ; DC REN , 0.3. This facsimile machine has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC rules. These limits are designed to provide reasonable protection[...]
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Page 136
T his warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”). This warranty is valid only on Muratec products purchased and used in the United States of America. This warranty applies to the product only while owned and used by the original purchaser (“Customer”). If ownership of the product is transferred, this warr[...]
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Page 137
A Automatic document feeder ( ADF ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Auto answer light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 Alarm light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 138
Language settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 Location ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.7 M Memory receive light . . . . . . . . . . . . . . . . . . . .[...]
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Page 139
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.24-2.37 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AI .1- AI .2 Speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . [...]
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T his page intentionall y blank. Appendix and index AI .8[...]
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T his page intentionall y blank. Appendix and index AI .9[...]
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T his page intentionall y blank. Appendix and index AI .10[...]