Mutoh RJ-6000 manual

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A good user manual

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What should a perfect user manual contain?

First and foremost, an user manual of Mutoh RJ-6000 should contain:
- informations concerning technical data of Mutoh RJ-6000
- name of the manufacturer and a year of construction of the Mutoh RJ-6000 item
- rules of operation, control and maintenance of the Mutoh RJ-6000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mutoh RJ-6000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mutoh RJ-6000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mutoh service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mutoh RJ-6000.

Why one should read the manuals?

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Table of contents for the manual

  • Page 1

    USER GUIDE Full Color Inkjet Printer RJ600EX-A-01 RJ-6000 Series Basic Edition Gr a ph i c s Gr a ph i c s[...]

  • Page 2

    1 RJ-6000 Series USER GUIDE Basic Edition USER GUIDE RJ-6000 Series Full-Color Inkjet Printer Basic Edition Mutoh Industries Ltd. 1-3 Ikejiri 3-chome Setagaya-ku, T okyo 154-8560 Japan[...]

  • Page 3

    This product is supplied with the following three types of User Guide: This manual which you now have open is the Basic edition of the User Guide. It contains information on installation, prepa- ration, direct key menu operations from online printing, daily maintenance, specifications, lists of options and supplies, etc. Please be sure to read it a[...]

  • Page 4

    From Unpacking to Printing On-line 3 RJ-6000 Series USER GUIDE Basic Edition From Unpacking to Printing On-line Deciding on instal- lation site Page 14 Opening the stand package and assem- bling the stand Page 22 Assembling printer main unit to the stand Page 24 T aking out acces- sories box, check contents Page 29 Connecting to power supply Page 3[...]

  • Page 5

    This equipment complies with radio interference regulations for data pro- cessing devices. When used in a residential area, this equipment may cause radio interference, in which case the user may be required to take appropriate corrective measures. # Concerning radio interference This product generates weak radio signals and may interfere with radi[...]

  • Page 6

    Thank you for purchasing a RJ-6000 Series Full-color Inkjet Printer . This RJ-6000 Series is a 43-inch (1092 mm) wide, 54-inch (1372 mm) wide or 62-inch (1575 mm) wide, full-color inkjet printer equipped with 720 dpi / 360 dpi and simulated 1440 dpi resolution, that supports Centronics (bidirectional parallel interface, IEEE1284 compatible, with Ni[...]

  • Page 7

    Introducing the Note and Reference symbols that are used in this manual. • An explanation of a matter that is very important for proper use of the printer . Y ou must read this and work appropriately . • An explanation of a matter that is useful for you to know or that may affect the printing result. Y ou should read this and bear it in mind. ?[...]

  • Page 8

    RJ-6000 Series is a precision device. When you use it, be careful of the following. • Don't use the printer in extreme heat, cold or humidity . • Covers secured by screws must not be opened other than parts noted in this manual. • Don't have a radio or television nearby as the printer may cause interference. • Don't connect t[...]

  • Page 9

    • Ink cartridges should be kept in a cool dark place. However , the ink will freeze if it is stored for a long period below -10˚C for black ink and below -10˚C for colored ink so storage under these conditions should be avoided. If the ink becomes frozen, it should be thawed for at least three hours at room tempera- ture (25˚C) before use. •[...]

  • Page 10

    T ypes and Usage of User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 From Unpacking to Printing On-line . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 For Safe Usage . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    Direct Access Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Specifying the Media to be Used - [MEDIA] . . . . . . . . . . . . . . . . . . . . .60 Specifying the Resolution - [RESOLUTION] . . . . . . . . . . . . . . . . . . . . . 61 High Quality Printing, Normal Printing, High Speed Printing - [QUALITY / SPEED] . . [...]

  • Page 12

    #Media wrinkles during media initialization . . . . . . . . . . . . . . . . . . . 95 #Media comes off or is torn during media initialization . . . . . . . . . . 95 #Thin media is not detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 #Wrong media size in media initialization . . . . . . . . . . . . . . . . . . . . . 96 #Media[...]

  • Page 13

    12 RJ-6000 Series USER GUIDE Basic Edition[...]

  • Page 14

    This section lists matters that must be attended to before the printer is used. Usage Environment P AGE 14 Names of Parts P AGE 16 Control Panel Names P AGE 17 Before Using the Printer 13 RJ-6000 Series USER GUIDE Basic Edition Before Using the Printer[...]

  • Page 15

    An appropriate location for installing the printer should be selected after refer- ring to the following conditions for the installation site and installation space. • Always use a separate, earthed power outlet. • A void places subject to sudden change of temperature or humidity , dust, or the direct rays of the sun. • The RJ-6000 Series pri[...]

  • Page 16

    Space Required for Installation The space required for setting up is as shown below . 15 RJ-6000 Series USER GUIDE Basic Edition Usage Environment Space Required for Installation Before Using the Printer 2 0 0 m m 2 0 0 m m 200 m m 4 0 0 m m[...]

  • Page 17

    • The head must never be moved with the hold lever up • Don't place anything on top of the cover Names of Parts 16 RJ-6000 Series USER GUIDE Basic Edition CAUTION Cutter Guide Platen Cover Control Panel W aste Ink bottle Media Basket Power Switch Hold Lever Board Box W aste Ink box Ink Cartridge Slots Scroller Receiver Scroller[...]

  • Page 18

    The control panel is for setting operating conditions, displaying printer condi- tions and making settings for various functions. Control Panel Names 17 RJ-6000 Series USER GUIDE Basic Edition Before Using the Printer DA T A LED (Green) ERROR LED (Red) CLEANING key MENU key Shift key CANCEL key MEDIA WEIGHT key Standard LED (Orange) Thin LED (Green[...]

  • Page 19

    Name Function DA T A LED (Green) Lit: Data reception in progress Flashing: Data reception completed, processing in progress or internal data preparation in progress ERROR LED (Red) Lit or flashing: An error has occurred CANCEL key Before data reception: Roll media is cut During data reception: Input data is erased During data processing: Processed [...]

  • Page 20

    Name Function MEDIA key Switches between roll media and cut media Roll media (Green) Lit: Indicates that the loaded media is roll media Sheet media (Green) Lit: Indicates that the loaded media is cut media CLEANING key Directs head cleaning (press for at least 2 seconds) MENU key Moves to menu screen for function setting mode When the menu display [...]

  • Page 21

    Name Function Shift key + T est Print key Reserves test printing if no media is loaded Shift key Reserves setup printing if no media is loaded + Setup print key Shift key Makes fine adjustment and shifts to key entry screen * Shift + means "while the [Shift] key is pressed" • All keys other than [CANCEL], [CLEANING] and [MEDIA WEIGHT] a[...]

  • Page 22

    This section deals with preparations for using the printer . Open the Box P AGE 22 Assembling the Stand P AGE 23 Assembling the Printer P AGE 24 Check Printer Accessories P AGE 29 Connecting the Power Cable P AGE 31 Ink Cartridge Precautions P AGE 32 Loading the Ink Cartridges P AGE 34 Specify the T ype of Media P AGE 36 Loading the Media P AGE 37 [...]

  • Page 23

    The printer is delivered in two boxes containing the main unit (including acces- sories) and the stand. First, open the stand carton. Open the stand carton and take out the stand parts. • After opening the cartons, quickly move the packaging materi- als (cartons, vinyl bags, foam styrene, etc.) out of the reach of children or dispose of them appr[...]

  • Page 24

    Step 1 With the welded parts of the stand leg (left and right) that fasten the cross bar facing out, align the attaching holes of the cross bar and fasten them tem- porarily with hexagonal socket head bolts (long). After the hexagonal socket head bolts have been re-tightened, fit the plastic covers over them. Assembling the Stand 23 RJ-6000 Series [...]

  • Page 25

    The printer carton contains the main unit, scroller , and a box of accessories. The warranty document and customer registration postcard are attached to the carton itself. Store the warranty document securely , fill in the details on the customer registration and and mail it. Step 1 Open the printer carton and take out the scroller . Remove the sty[...]

  • Page 26

    • For safety , at least four people are needed for assembling the printer . • When taking the main unit out of the carton, remove the vinyl first and handle the printer directly . There is a risk of your hands slipping if the main unit is handled with the vinyl on. • The main unit must be lifted by four people at the places marked (1) to (8) [...]

  • Page 27

    Step 3 Place the main unit on the stand with the front towards the locking castors on the stand. Step 4 Fasten the main unit to the stand using hexagonal socket head bolts (short) through the holes on both sides of the stand. Step 5 Peel off the white tapes holding the cover and waste liquid box. Step 6 Undo the wing screw holding the print- ing ta[...]

  • Page 28

    Step 7 Remove cable fastening materials A and B between the rail and cover . Remove the lever fastening material that holds the lever . Step 8 Thread the tray hook, sheet, tray hook in that order over the media ejection basket shaft and replace the cap. Hook the tray hooks over the side stays. Wrap the sheet over the upper side stay and fasten it o[...]

  • Page 29

    • When it is not in use, the media eject tray can be folded up as shown in the diagram. Step 9 When the assembly of the main unit is completed, move the printer to the place where it is to be used and set it up on a firm floor . Lock the castors. 28 RJ-6000 Series USER GUIDE Basic Edition Assembling the Printer NOTE Unlock Lock[...]

  • Page 30

    Printer accessories are contained in the accessories carton in the bottom of the printer carton. Open the accessories carton and check that nothing is missing. • If any packaged item is missing, contact your local MUTOH dealer . Power Cable 1 pce. Cable Clamp 1 pce. User Guide Basic Edition 1 pce. User Guide Functions Edition 1 pce. (this documen[...]

  • Page 31

    Cleaning Wipers for Cleaning 1 pce. W aste Liqu id Absorbent Sheet 3 s ets (replacements) Gloves 1 pair • Ink cartridges are not included in printer accessories. If you have not arranged for them beforehand, please obtain them separately by referring to the “List of Optional Items and Supply Items” on page 106. 30 RJ-6000 Series USER GUIDE Ba[...]

  • Page 32

    • Use a power supply that is separate from devices that produce electrical noise. • Don't have multiple connections on the power cord. These will cause heating and fire. T ake power directly from a household power outlet. • An earth lead must be used. • V alue settings will be recorded after the power switch has been turned off. W ait [...]

  • Page 33

    • Although there is no question about the safety of the ink, it should not be touched, licked or swallowed. If you accidentally touch the ink, wash it off immediately with soap and water . If it should get into your eye, wash with plenty of water and consult your doctor . If it is licked, wash it out immediately by gargling with water . If it has[...]

  • Page 34

    • Ink cartridges should be kept in a cool dark place. However , the ink will freeze if it is stored for a long period below -10˚C for black ink and below -10˚C for colored ink so storage under these conditions should be avoided. If the ink becomes frozen, it should be thawed for at least three hours at room tempera- ture (25˚C) before use. •[...]

  • Page 35

    Step 1 With the hold lever down, turn on the power switch at the bottom right of the printer . Step 2 The printer is initalized and, because no ink cartridges are loaded, the follow- ing display appears. • Initialization will not occur if the cover is open or the hold lever is up. Step 3 Go to the back of the printer and insert ink cartridges of [...]

  • Page 36

    • Power must not be switched off during the ink filling operation otherwise the printer may be damaged. • If the "Cartridge None" display on the Control panel does not disappear even though ink cartridges have been installed, it means that the ink cartridges have not been loaded correctly . T ake out the cartridge whose color is displ[...]

  • Page 37

    Here we select whether the media to be loaded in the RJ-6000 Series printer will be standard media or thin media. • If you are unable to judge whether the media to be used is standard media or thin media, you should do the "Media Feed" as shown on page 67 before printing. At that time, check whether the media is catching or wrinkling. W[...]

  • Page 38

    • Don't use media that is creased, blemished, torn or curled. • Problems caused by using media other than that specified by Mutoh will not be covered by warranty . Always use cut media or roll media specified by Mutoh (See the "List of Optional and Supply Items" on page 106) • T emperature and humidity suitable for printing are[...]

  • Page 39

    Loading Cut Media Step 1 Open the cover , check that head is in a position where it will not touch the media keeper blade and put the hold lever up. Step 2 Selecting media Press the [MEDIA] key on the Control panel to light the Sheet media LED. Step 3 Loading media Insert seasoned media between the pressure roller and the drive roller . Step 4 Alig[...]

  • Page 40

    Step 5 Put the hold lever down. • Remove the roll media and scroller from the main unit before using. • Don't load the media slantwise. The media size may be misidentified and the printing will not be normal. • If the roll media lamp is lit by the Control panel setting, a "Roll media end" error may appear and printing will not [...]

  • Page 41

    • Don't put the hold lever up while the head is moving (during printing, media detection, media cutting, cleaning, etc.) • When putting the hold lever up to load media, etc., make sure the head is in the stand-by position (maintenance position). The lever can not be put up if the head is not in the stand-by position. • Don't move th[...]

  • Page 42

    Loading Roll Media Step 1 Open the cover , check that head is in a position where it will not touch the media keeper blade and put the hold lever up. Step 2 Selecting media type Press the [MEDIA] key on the Control panel to light the Roll media LED. Step 3 T ake out a roll of media. Step 4 Remove the movable flange from the scroller . Step 5 Loadin[...]

  • Page 43

    • Roll media generally comes with externally wound specifica- tions in which the front surface of the media is on the outside, or internally wound specifications in which the front surface of the media is on the inside. Roll media specified by Mutoh is wound to external specifications in order to give effect to the printing. Please use media spec[...]

  • Page 44

    • When inserting roll media from the rear , be careful not to be injured by the pressure unit. Step 8 Checking the position of the roll media T urn the scroller by hand and wind up several turns of roll media. As you wind up the media, check the relative positions of the drive roller on the right and the right hand edge of the roll media. It is n[...]

  • Page 45

    * If the roll media must be moved to the left T urn the scroller adjusting screw at the rear left side of the printer to the right • The guide line (holes) is a guide There is a possibility of a media jam if the pressure roller is not holding the left edge of the media and the pressure roller is near the right edge. Either hold the left edge of t[...]

  • Page 46

    Step 10 If the right edge of the roll media is near the guide line (holes), put the hold lever down. At this time, check and bear in mind where the edge of the roll media is in relation to the guide line. Close the cover . The head will move automatically to detect the size of the media. Step 1 1 During media detection, the roll media will return p[...]

  • Page 47

    Step 3 While pressing the roll, pull the fixed flange end of the scroller sharply several times then remove the movable flange and take off the roll. • Don't put the hold lever up while the head is moving (during printing, media detection, media cutting, cleaning, etc.) other- wise the head will touch the media keeper blade and cause damage [...]

  • Page 48

    Make a test print to verify that the printer is working properly . Step 1 Open the cover and check that the hold lever is up. Step 2 Press the [MEDIA] key to light the Sheet media LED. (Cut media is selected) Step 3 Load an A3 size sheet of cut media and put the hold lever down. Step 4 After initialization has finished, press the [T est Print] key [...]

  • Page 49

    • Make sure the power to the printer and to the computer is switched off when you connect the printer and computer . • For optimum output, please use a cable recommended by Mutoh. If some other cable is to be used, select one by refer- ring to "Centronics (Bi-directional Parallel Interface: IEEE1284 compatible) Specifications" on page[...]

  • Page 50

    First, prepare the printer to receive data from the computer . The conditions for connecting the printer and computer must be aligned beforehand on the print- er side and on the computer side. This is called set-up. The basic printer set-up for receiving data from a computer involves the fol- lowing four types of settings. Command Settings Specifie[...]

  • Page 51

    • If values other than those set at the time of shipping from Mutoh are used, be sure to refer to "Centronics Settings" or "Network Settings" in the separate Functions Edition of the User Guide. Command Set-up (User Settings) Each user will specify the online commands from the computer and the com- mand conditions. Commands Th[...]

  • Page 52

    A printer driver serves as a bridge (a software connection) for sending data from a computer to a printer . By installing a printer driver , the computer can know for the first time the printer to which it is connected. Here we explain only the case of using Windows 95/98 as a standard comput- er . • Apart from Windows 95/98, drivers are availabl[...]

  • Page 53

    Installation Procedure Step 1 Starting the computer Make sure the printer and computer are connected and switch on the power to the printer . Then switch on the computer . Step 2 Installing the driver Make sure that computer starts normally then insert the CD-ROM labeled "MUTOH PRINTER SOFTW ARE" in the CD-ROM drive of the computer . Step[...]

  • Page 54

    Step 5 In response to "Click the manufacturer and model of your printer", click [Have Disk...]. Step 6 In the "Copy manufacturer's files from" space, enter the CD-ROM name and specify folder (in this case "ENGLISH RJ-6000") and click [OK]. * Enter the name of your CD-ROM drive instead of X:. * Folder names ENGL[...]

  • Page 55

    Step 8 Under "Click the port you want to use with this printer", select the port to which the printer is actually connected and click [Next >]. Step 9 After specifying "Printer name" and "Do you want your Windows-based pro- grams to use this printer as the default printer?" click [Next >]. Step 10 In response to [...]

  • Page 56

    Since the computer recognizes the printer when the printer driver is selected, try online printing. Step 1 Make sure that the computer and printer have the same communication condi- tions. (Refer to "Command Setting, Function Settings, Centronics Settings, Network Settings and Utilities Settings" in the Functions Edition.) Step 2 Open the[...]

  • Page 57

    In online printing was possible, try printing the Setup List. Step 1 Open the cover and make the hold lever is up. Step 2 Press the [MEDIA] key and light the Sheet media LED. Step 3 Load an A4 size sheet vertically . Step 4 Select the printing of setup List by pressing the [Setup Print] key (MEDIA, ENTER key) while you are pressing the [Shift] key [...]

  • Page 58

    • Cloth must be cut manually (refer to "Function Settings: Media Cut" of the Functions Edition.) This function is used for manually cutting roll media (such as cloth) that can not be cut automatically after it has been printed. Step 1 Specifying manual cutting Refer to "Function settings: Media cut" on page 49 of the Functions[...]

  • Page 59

    58 RJ-6000 Series USER GUIDE Basic Edition[...]

  • Page 60

    In this section we explain about direct access key operations that are often used to enable printer functions to be used effectively . Specifying the Media to be used P AGE 60 Specifying the Resolution P AGE 61 High Quality Printing, Normal Printing, High Speed Printing P AGE 62 Head Cleaning P AGE 63 Cutting the Media P AGE 64 Making a Palette Pri[...]

  • Page 61

    Here we select whether we will use roll media or cut media as the media to be loaded in the RJ-6000 Series printer . Immediately before loading media in the printer , press the [MEDIA] key . If roll media is to be specified, light the Roll media LED. If cut media is to be speci- fied, light the Sheet media LED. For roll media For cut media • If r[...]

  • Page 62

    The resolution of the RJ-6000 Series at the time of output can be selected as 360 dpi, 720 dpi or simulated 1440 dpi (RTL-P ASS). 720 dpi or simulated 1440 dpi gives high grade printing at near photo quality . Specify resolution at the time of graphic data output. When the Low LED is lit, 360 dpi is selected. When the High LED is lit, 720 dpi is se[...]

  • Page 63

    According to the printing environment to be used, three speeds can be speci- fied for a RJ-6000 Series printer . In changing them, you should consider the resolution and printing time required for the printing. By changing the printing mode, printing may be high quality , normal or high speed. * High Quality Printing Mode: The high quality lamp is [...]

  • Page 64

    Head cleaning is a function that cleans the head face and nozzles. Head cleaning should be carried out if the printing is more faint or lacking in detail compared with the previous printing. • When printing for a long period under dusty conditions, dust collects in the maintenance section and inspection and mainte- nance may be required. • A pa[...]

  • Page 65

    • When a new roll of media is mounted, the leading edge of the media may not be straight. In this case, the leading edge of the media should be cut. The [CANCEL] key can be switched between the cancel function and the media cut function, depending to the status of the printer . Y ou should use it in accordance with your need. Printer Status Resul[...]

  • Page 66

    Palette printing is used when pen colors are specified with the printer's inter- nal data. Output the color palette for reference and for comparison and selection of line color output from your CAD system. Step 1 Load an A3 size sheet of media and put the hold lever down. Step 2 Press the [Palette Print] key (QUALITY/SPEED, V ALUE key) while y[...]

  • Page 67

    These are prints of the current status of the printer . Check by printing out the following two types of print. T est print: This checks whether the printer is fully operational by making a print. Setup List print: This prints out details such as printer online settings. • It is useful to keep the T est print and Setup List print in this book in [...]

  • Page 68

    If roll media is being used, the media will be fed in the normal direction while the [Shift] key and [Media Feed] key are pressed. Roll media will not be fed while data is being received or processed. Media is not fed while cut media is in use. Step 1 The media feed function can be used only when roll media is loaded and data is not being received.[...]

  • Page 69

    Although your printer was adjusted for optimum quality at the time of ship- ment, the printing quality may vary according to the type of media. In such cases, a accracy adjustment plot of printing quality can be made with the fol- lowing procedure. • Unless you understand this function fully , there is a risk that the fine adjustment may make the[...]

  • Page 70

    Step 3 Look at pattern A on your print. Use the [V ALUE +] and [V ALUE -] keys to enter the number of a line with no offset. Step 4 Press [ENTER] key to confirm the value specified for pattern A. Step 5 Look at pattern B on your print. Use the [V ALUE +] and [V ALUE -] keys to enter the number of a line with no offset. Step 6 Press [ENTER] key to c[...]

  • Page 71

    • The accuracy adjustment adjusts the color head reciprocal printing position and the black head reciprocal printing posi- tion as well as aligning the prointing position between the color head and the black head. • If the cancel key is pressed during fine adjustment printing or it is interrupted by raising the hold lever , there will be no inp[...]

  • Page 72

    In this section, we give a summary explanation about menus for the practical use of the printer functions. Menu mode Operation P AGE 72 Menu Structure P AGE 74 Menus 71 RJ-6000 Series USER GUIDE Basic Edition Menus[...]

  • Page 73

    Shift to setting mode for practical functions than cannot be set up by direct access keys. Step 1 Press the [MENU] key to shift to setting mode. Direct access key operation does not work. Step 2 By pressing the [MENU] key , the control panel keys take on the functions shown in purplish-red. Press the Select setting mode by pressing the [Menu Down] [...]

  • Page 74

    Step 3 * Press [ENTER] to proceed with the setting * The part of the display that is flashing can be altered. T o change a setting, select a value by pressing the [V ALUE +] or [V ALUE -] keys. * The setting will not change unless the [ENTER] key is pressed. * If the set-up is complete, press the [Menu Up] key . If there is no key opera- tion in Me[...]

  • Page 75

    Command RTL-P ASS / MH-GL, GL2 / MH-GL2 Plot Area Normal / Expand Position P1 / (hardclip) LL / Full T erminat Special / Normal Resolut. 300 dpi / 360 dpi / 720 dpi Online Timer Off / 10 sec to 30 sec to 800 sec Overwrite Last / Mix Ink Dry Time 0 sec to 5 sec to 30 sec to 60 min Halftone Speed / Quality / Thin CMY ->BLACK No / Y es Scale 25% to[...]

  • Page 76

    This section gives details of maintenance that should be done every day (cleaning, ink cartridge replacement, etc.) as well as examples of troubles that might occur and how handle them. Cleaning the Printer P AGE 76 Replacing Ink Cartridges P AGE 79 Switching Inks P AGE 80 Replacing the Cutter P AGE 82 Replacing W aste Liquid Absorbent Sheet (W ast[...]

  • Page 77

    Wipe the printer with a soft cloth. • T urn off the power switch when cleaning the printer . • Don't use thinners or benzene, as these will damage the paint. • When cleaning, don't open any covers that are fastened by screws as these contain electrical parts. • Paper dust is produced when the printer is working. This should be wip[...]

  • Page 78

    • Dust and scraps of paper tend to accumulate over time on the platen and cutter groove. This leads to poor quality printing and cutting. Use a soft damp cloth to wipe away any paper scraps clinging to the pressure roller . Clean the drive roller with a nylon brush. • Paper scraps on the pressure roller and drive roller may pre- vent the media [...]

  • Page 79

    • Progressive soiling affects the sensitivity of the sensors and may cause media to be detected even when no media is loaded. 78 RJ-6000 Series USER GUIDE Basic Edition Cleaning the Printer IMPORT ANT[...]

  • Page 80

    If the RJ-6000 is displaying "No ink" or "No cartridge", the ink cartridge should be replaced or inserted without delay . If "Ink low" is displayed, have a replace- ment cartridge ready . Step 1 If "No ink" is displayed in the message display section, from the back, pull out the ink cartridge for the color th[...]

  • Page 81

    A washing set that is separately sold is required in order to change the type of inks used in the RJ-6000. Ink switching involves switching light cyan and light magenta for orange and green pigment inks or interchanging pigment inks and dye inks. Step 1 Remove the currently loaded ink cartridges from the back and insert the wash- ing set. Step 2 Ca[...]

  • Page 82

    Step 5 After ink filling, ink switching is com- plete. • Ink switching produces a large quantity of waste liquid. Have an absorbent sheet (waste ink tank) ready and dispose of waste fluid in accordance with the "Utility Settings: Head W ash" item of the Functions Edition of the User Guide. 81 RJ-6000 Series USER GUIDE Basic Edition Swit[...]

  • Page 83

    Depending on the type of roll media used, paper dust accumulating on the cut- ter groove and cutter tip may lead to poor cutting. In this case, the cutter tip should be cleaned or replaced and the cutter groove should be cleaned. The cutter is a consumable item. If it is not sharp, replace it. One cutter should last for about 1000 cuts (about 20 ro[...]

  • Page 84

    Step 3 Insert a new cutter blade in the hole in the head. Press down on the cutter while you return the cutter arm over the cutter . The cutter will only fit in one direction. • The cutter blade is very brittle. Be careful not to bump it or drop it. Step 4 Be sure to return the head to the right by hand before switching on the power . • Cutter [...]

  • Page 85

    W aste ink accumulates in the waste box at the back of the printer . When the waste box is full, "Full W aste Ink T ank" is displayed and printer's printing oper- ation ceases. The waste liquid absorbent sheet/waste liquid box must be replaced. • The used waste liquid absorbent sheet and waste liquid box (case) should be disposed o[...]

  • Page 86

    Step 1 With no printing or cleaning being car- ried out, pull out the waste liquid box at the back. The alarm will ring and the display will change to “No waste-Ink T ank”. Step 2 Without tilting the waste liquid box that you have removed, place it inside a thick vinyl bag then tip out the absorbent material. If the waste ink absorbent sheet do[...]

  • Page 87

    Step 3 Place the replacement waste liquid absorbent sheet in the waste liquid box with the hole towards the handle of the box. Step 4 Install the waste liquid box containing the new waste liquid absorbent sheet in the printer . Step 5 The alarm will ring and "Change T ank? No" is displayed. Press the [V ALUE +] or [V ALUE -] control panel[...]

  • Page 88

    When printing A0 size or larger widths, very small amounts of ink will be eject- ed on the left edge for stable printing quality . The waste ink ejected on the left side in that way is collected in a translucent bottle under the main unit (the waste ink bottle). Step 1 Since there is no panel display or lamp display when the waste liquid absorbent [...]

  • Page 89

    • The used waste liquid absorbent sheet should be disposed of as non-combustible material in accordance with your local civic regulations. • It would dangerous for children to lick or swallow the absorbent sheet filled with waste liquid, so dispose of it promptly or put it out of reach. • If you accidentally touch the waste liquid, wash with [...]

  • Page 90

    When the head is cleaned and the type of ink is changed frequently , waste matter clinging to the cleaning wiper may cause the printing to become faint or blemished. In such cases, you should clean the cleaning wiper . Step 1 Switch off the power , lower the hold lever and bring the head to the middle. • Don't move the head with the hold lev[...]

  • Page 91

    Step 3 Return the head to its former position at the right hand end of the printer . • The head may be damaged by drying ink, etc. if it is not returned to the right hand end of the printer . • After the cleaning wiper has been cleaned, if head cleaning does not make the faintness or blemishing in the printing dis- appear , contact your local M[...]

  • Page 92

    If you have trouble that you think may be a malfunction when you are using the RJ-6000 Series, first check the details on the following tables (trouble- shooting). If an error has occurred that is not covered by any of the items in the following tables, check of the Functions Edition of the User Guide and then, if necessary , contact your local Mut[...]

  • Page 93

    #Nothing happens after the computer sends data Possible Cause Remedy Reference Page Page 48 Page 34 Page 79 Page 84 #When printer sends data, the printer shows and error and does not print Possible Cause Remedy Reference Page Page 49 #Parts of the print are dirty or missing • If the media is not media specified by Mutoh, you may be unable to obta[...]

  • Page 94

    #It prints but the position is not right (there are places that cannot be printed) Possible Cause Remedy Reference Page Page 37 Page 45 of Functions Page 35 of Functions Page 32 #Media jams occur frequently • If the media is not media specified by Mutoh, proper media feeding can not be guaranteed. Possible Cause Remedy Reference Page Page 37 Page[...]

  • Page 95

    #Ink initial filling fails Possible Cause Remedy Reference Page Page 16 Page 34 Page 34 #Ink does not appear even after initial filling Possible Cause Remedy Reference Page Page 32 Page 63 #Media comes off or is torn during media initialization Possible Cause Remedy Reference Page Page 37 Page 16 Page 38 Page 41 Page 41 94 RJ-6000 Series USER GUIDE[...]

  • Page 96

    Possible Cause Remedy Reference Page Page 76 Page 76 Page 14 #Media wrinkles during media initialization Possible Cause Remedy Reference Page Page 37 Page 16 Page 38 Page 41 Page 37 Page 76 Page 14 95 RJ-6000 Series USER GUIDE Basic Edition When T rouble Strikes When T rouble Strikes (6) Is any foreign matter such as media scraps clinging to the dr[...]

  • Page 97

    #Thin media is not detected Possible Cause Remedy Reference Page Page 37 Page 14 #Wrong media size in media initialization Possible Cause Remedy Reference Page Page 37 Page 16 Page 37 Page 37 Page 14 Page 76 Page 37 #Media is skewed during printing Possible Cause Remedy Reference Page Page 37 Page 16 Page 41 96 RJ-6000 Series USER GUIDE Basic Editi[...]

  • Page 98

    Possible Cause Remedy Reference Page Page 41 #Can't install printer driver Possible Cause Remedy Reference Page Page 51 Page 51 #Can't go online with Centronics Possible Cause Remedy Reference Page Page 48 Page 56 of Functions Page 33 of Functions 97 RJ-6000 Series USER GUIDE Basic Edition When T rouble Strikes When T rouble Strikes (4) I[...]

  • Page 99

    #Printed line is blurred Possible Cause Remedy Reference Page Page 37 Page 37 Page 37 Page 37 Page 63 #White and black bands appear in printing Possible Cause Remedy Reference Page Page 37 Page 16 Page 37 Page 41 #Printed lines do not join Possible Cause Remedy Reference Page Page 79 Page 37 Page 63 Page 63 Page 68 98 RJ-6000 Series USER GUIDE Basi[...]

  • Page 100

    This section deals with printer specifications, optional items, supply items. Printer Specifications P AGE 100 Interface Specifications P AGE 103 List of Optional and Supply Items P AGE 106 Appendix 99 RJ-6000 Series USER GUIDE Basic Edition Appendix[...]

  • Page 101

    Model RJ-6000-43 RJ-6000-54 RJ-6000-62 (43 inch.) (54 inch.) (62 inch.) Drive System Firmware servo / DC motor drive Printing Direction Minimum distance printing (bi-directional or uni-directional) Resolution 720 dpi x 720 dpi 360 dpi x 360 dpi 1440 dpi x 720 dpi (Indicates simulated 1440 dpi printing mode) Media Feed Multiple pressure grid roller [...]

  • Page 102

    Model RJ-6000-43 RJ-6000-54 RJ-6000-62 (43 inch.) (54 inch.) (62 inch.) Roll Media Core Standard: 2-inch, Option: 2-inch Maximum Media Width 1092.2 mm 1371.6 mm 1574.8 mm Effective Printing Width 1072.2 mm 1351.6 mm 1554.8 mm Maximum Roll Paper 50 m (maximum size of roll paper that can be Length mounted) Maximum cut media length 1300 mm (longer siz[...]

  • Page 103

    Model RJ-6000-43 RJ-6000-54 RJ-6000-62 (43 inch.) (54 inch.) (62 inch.) Environment Operation Conditions T emperature: 10˚C to 35˚C, Humidity: 20% to 80% (no condensation) V ariation T emperature: 2˚C/h, Humidity: 5%/h Storage conditions T emperature: -10˚C to 60˚C Humidity: 20% to 90% (no condensation) Power Supply V oltage 100 to 120 V AC ±[...]

  • Page 104

    Centronics Interface Specifications (Bi-directional Parallel Interface: IEEE1284 Compatible) Modes Compatible, Nibble, ECP Port Port 1 Data Length 8 bits T ransmission Direction Unidirectional (receive only), Bidirectional Connector Pin Numbering Parallel interface pin numbers and signals Pin Name of signal Signal Direction Pin Name of signal Signa[...]

  • Page 105

    Recommended Specifications for Centronics Interface Cable Interface IEEE1284 (bidirectional parallel) compatible Cable T ype A WG28 x 18 pair (twisted pairs) Shield T ype Metal tapes and braiding (double-shielded cable) Characteristic Impedance 62 Ω 104 RJ-6000 Series USER GUIDE Basic Edition Interface Specifications Centronics Interface Specific[...]

  • Page 106

    Network Interface (option) Specifications Port Port 2 (only when optional interface board is fitted) Network T ype Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX * Automatic switching type * Switching type (RJ-45 connector , twisted pair cable, category 5) Protocol TCP/IP NetWare (V3.1J) EtherT alk Mode • ftp • Remote printer mode • Print[...]

  • Page 107

    • Interface Extension Board Name of Item Model Number Qty . Ethernet interface board (10/100BASE-T) RJ-ETH13TX 1 set • Extended Memory Name of Item Model Number Qty . Extended memory 16 MB SIM 16M 1 unit Extended memory 32 MB SIM 32M 1 unit • Other Options Name of Item Model Number Qty . 43-inch scroller (for 3-inch paper tube) RJ60-SR43-03 1[...]

  • Page 108

    • Cutter Name of Item Model Number Qty . Cutter blade RJ8-CBS 1 unit • Media Name of Item Model Number Qty . Media Size Thick coated paper RJ6-THCP APE137 * 30 1 unit 1,372 mm * 30 m Glossy paper RJ6-GRAPE137 * 30 1 unit 1,372 mm * 30 m Glossy film RJ6-GPET132 * 20 1 unit 1,321 mm * 20 m Glossy film RJ6-GPET150 * 20 1 unit 1,499 mm * 20 m Firer[...]

  • Page 109

    108 RJ-6000 Series USER GUIDE Basic Edition[...]

  • Page 110

    MUTOH INDUSTRIES L TD. T el.:81-(0)3-54867145 Fax:81-(0)3-54867163 E-mail:ibd@mutoh.co.jp http://www .mutoh.co.jp MUTOH EUROPE N.V . T el.:32-(0)59-807908 Fax:32-(0)59-8071 17 E-mail:mutoh@mutoh.be http://www .mutoh.be MUTOH DEUTSCHLAND GmbH. T el.:49-(0)2159 913430 Fax:49-(0)2159 913456 E-mail:Mutoh-Sales@t-online.de Before Using the Printer This [...]