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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Napoleon EF36H, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Napoleon EF36H one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Napoleon EF36H. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Napoleon EF36H should contain:
- informations concerning technical data of Napoleon EF36H
- name of the manufacturer and a year of construction of the Napoleon EF36H item
- rules of operation, control and maintenance of the Napoleon EF36H item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Napoleon EF36H alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Napoleon EF36H, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Napoleon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Napoleon EF36H.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Napoleon EF36H item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 W415-0544 / 10.31.05 W415-0544 / 10.31.05[...]
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Page 2
2 W415-0544 / 10.31.05 9 ELECTRICAL CONNECTION 10-11 REPLACEMENTS Ordering Replacement Parts Replacement Parts Accessories 11 TROUBLE SHOOTING GUIDE 12 SERVICE HIST OR Y NOTE: Changes, other than editorial, are denoted by a vertical line in the margin. PLEASE RET AIN THIS MANU AL FOR FUTURE REFERENCE WARNING • Do not burn wood or other ma terials[...]
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Page 3
3 W415-0544 / 10.31.05 NAPOLEON electric fi replaces are manufactured under the strict Standard of the world recognized ISO 9001:2000 Quality Assurance Certifi cate. NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fi replace is t[...]
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Page 4
4 W415-0544 / 10.31.05 Y our new fi replace may be installed into an existing masonry or zero clearance fi replace. It may also be installed using a prefabricated cabinet available from your dealer or may be built into a wall. For the best effect, install the fi replace out of direct sunlight. 1. READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE[...]
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Page 5
5 W415-0544 / 10.31.05 This fi replace is supplied with a radio frequency remote control. This remote will function up to 20 feet away from the fi replace. The heater may emit a slight, harmless odour when fi rst used. This odour is a normal condition caused by initial heating of internal heater parts. Thereafter , any odour is normally the resu[...]
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Page 6
6 W415-0544 / 10.31.05 The minimum distance from the top of the unit that the mantel can be installed is 0", at any depth. When using paint or lacquer to finish the mantel, such paint or lacquer m ust be heat resistant to pr e vent discolour ation. 10" 8" 6" 4" 2" 10" 8" 6" 4" 2" FIREPLACE TOP [...]
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Page 7
7 W415-0544 / 10.31.05 Cor ner Installation F ront V iew EF36 Note: In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fi replace body , it is recommended that the walls of the fi replace enclosure be “fi nished” (ie: drywall/sheetrock), as you would fi nish any other outside wall of a home.[...]
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Page 8
8 W415-0544 / 10.31.05 A hearth is NOT necessary b ut is recommended f or aesthetic purposes . WARNING: It is MAND A TOR Y to have an insula ted wall behind the fireplace , when the fir eplace is being installed on an outside wall or c hase . 1. Position log #1 as shown, so that the bottom end is pressed against the left inner side of the chamber .[...]
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Page 9
9 W415-0544 / 10.31.05 3 BLOWER / HEA TER 5 12V MOT OR TRANSFORMER 12V 8 LIGHTS REMOTE RECEIVER 11 10 2 THERMOST A T T1 T2 MANUAL ON / OFF LEARN S2 S1 1 MAIN POWER ROCKER SWIT CH 7 STRAIN RELIEF NI NO LI LO L N + - 6 This fire place requir es a 15 amp , 120 volt and 60 hz circuit. T he fireplace should be on its own cir cuit. If there are other a p[...]
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Page 10
10 W415-0544 / 10.31.05 # P ART NO. DESCRIPTION 1 W497-0001 PLASTIC DIFFUSER 2 W062-0016 F AN / HEA TER ASSEMBL Y 3 W380-0013 THERMOST A T KNOB 4 W385-0277 CONTROL P ANEL LABEL 5 W387-0001 60 W A TT LIGHT BULB 6 W435-0004 FLAME EFFECT MOT OR 7 W660-0022 THERMOST A T SWITCH 8 W660-0023 MAIN POWER SWITCH 9 W660-0037 REMOTE RECEIVER 10 W660-0038 REMOT[...]
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Page 11
11 W415-0544 / 10.31.05 2 3 5 7 6 8 14 15 13 11 1 4 16 24 20 21 23 22 18 10 9[...]
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Page 12
12 W415-0544 / 10.31.05 Flame light, but no - Flame generator motor has burned out. - Consult your local dealer . movement in the fl ame - Flame generator has come loose. - Remove the access panel and check to make sure the fl ame generator is in the fl ame generator bracket, and is secured to the motor with the rubber tube. No Flame Light but -[...]