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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Napoleon EF38H, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Napoleon EF38H one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Napoleon EF38H. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Napoleon EF38H should contain:
- informations concerning technical data of Napoleon EF38H
- name of the manufacturer and a year of construction of the Napoleon EF38H item
- rules of operation, control and maintenance of the Napoleon EF38H item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Napoleon EF38H alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Napoleon EF38H, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Napoleon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Napoleon EF38H.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Napoleon EF38H item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 W415-0330 / B / 03.25.04 INST ALLER: THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER. Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada • (705)721-1212 • fax(705)722-6031 www .napoleonfireplaces.com • ask@nap oleon.on.ca INST ALLA TION AND OPERA TION INSTRUCTIONS FOR ELECTRIC FIREPLACE HEA TER MODEL EF38H CERT[...]
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Page 2
2 W415-0330 / B / 03.25.04 9 ELECTRICAL CONNECTION 10 REPLACEMENTS Ordering Replacement Parts Replacement Parts Accessories 11 TROUBLE SHOOTING GUIDE 12 SERVICE HIST OR Y PLEASE RET AIN THIS MANUAL FOR FUTURE REFERENCE NOTE: Changes, other than editorial, are denoted by a vertical line in the margin. WARNING • • • • • Do not b urn wood or[...]
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Page 3
3 W415-0330 / B / 03.25.04 NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized ISO 9001:2000 Quality Assurance Certificate. NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete fireplace is tho[...]
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Page 4
4 W415-0330 / B / 03.25.04 1. READ ALL INSTRUCTIONS BEFORE USING THIS APPLI- ANCE. THIS APPLIANCE IS HOT WHEN USED. 2. T o avoid burns, DO NOT let bare skin touch hot surfaces. The trim around the heat outlet becomes hot during fire- place operation. Keep combustible material; such as fur- niture, pillows, bedding, paper , clothes and draperies at [...]
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Page 5
5 W415-0330 / B / 03.25.04 By opening the top louvres with the louvre tabs you can access the manual controls for the fireplace. 1. Power - activates power to the fireplace. Must be on for the fireplace to work. 2. Manual Control - activates buttons 3, 4 & 5. 3. Fire Log Accent Light - switches the light on and off that illuminates the fireplac[...]
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Page 6
6 W415-0330 / B / 03.25.04 Sides................. 0 mm / 0 inches Sides................. 0 mm / 0 inches Floor................. 0 m m / 0 inches T o p 0 mm / 0 inches Depending on the width of the mantel, it may be installed higher or lower from the top of the louvre opening. See drawing and chart below for proper installation height of your combus[...]
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Page 7
7 W415-0330 / B / 03.25.04 A A A A A hearth is NOT necessary hearth is NOT necessary hearth is NOT necessary hearth is NOT necessary hearth is NOT necessary but is recommended for aes- but is recommended for aes- but is recommended for aes- but is recommended for aes- but is recommended for aes- thetic pur thetic pur thetic pur thetic pur thetic pu[...]
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Page 8
8 W415-0330 / B / 03.25.04 The securing chains on the louvres must be at- tached during operation. Should the chains be re- moved, re-install by plac- ing one end into the large hole in the brackets shown and snap down into the smaller hole. During operation of the appliance, the louvres may become hot. The louves must be opened and closed using th[...]
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Page 9
9 W415-0330 / B / 03.25.04 This fireplace requires a 15 amp, 120 volt and 60 hz circuit that is grounded to the electrical socket. The fire- place should be on its own circuit. If there are other appliances on the same circuit, this may cause the cir- cuit breaker or fuse to blow when the fireplace heater is in operation. The unit comes with a 6&ap[...]
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Page 10
10 W415-0330 / B / 03.25.04 W385-0256 6 W385-0258 7 4 5 21 14 13 8 11 9 3 10 12 19 20 22 18 16 2 15 # P ART NO . DESCRIPTION 1* W300-0061 FRONT GLASS 2 W497-0001 PLASTIC DIFFUSER 3 W272-0001 RUBBER FOOT 4 W062-0016 F A N / H EA TER ASSEMBL Y 5 W380-0013 THERMOST A T KNOB 6 W385-0256 CONTROL P ANEL LABEL A 7 W385-0258 CONTROL P ANEL LABEL B 8 W387-0[...]
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Page 11
11 W415-0330 / B / 03.25.04 No Flame Light but - Light bulbs have burned out. - Remove access panel and change everything else is - Light could be loose. light bulbs. working properly . - Remove access panel and tighten light bulb. Remote control - Dead batteries. - Make sure batteries are charged. not working - No power to the unit. - Make sure ma[...]
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Page 12
12 W415-0330 / B / 03.25.04 W olf Steel Fir eplace Ser vice Histor y This fireplace must be serviced annually depending on usage. Date Service T echnician Name Service Performed Special Concerns Dealer Name[...]