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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC 2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC 2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC 2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC 2000 should contain:
- informations concerning technical data of NEC 2000
- name of the manufacturer and a year of construction of the NEC 2000 item
- rules of operation, control and maintenance of the NEC 2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC 2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC 2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC 2000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC 2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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First Printin g — Janu ary 2001 Copyri ght 2001 NEC Co mputers I nc. 15 Busi ness Park Way Sacrament o, CA 95828 All Rights Reserved Proprietary Notice and Lia bility Disclaimer The information disclosed in this docu ment, including all de signs and related materials, is the v aluable property of NEC Computers Inc. (hereinafter “ NECC”) and/o[...]
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Contents iii Contents Using This Guide Text Conventions ............................................................................................x Related Documents ....................................................................................... xi 1 Review ing Syst em Features Front Features ..............................................[...]
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iv Contents Software ............................................................................................ 1-16 Preloaded Softw are .................................................................. 1-16 NEC Product Recov ery CD...................................................... 1-17 PowerMate Application and Driver CD ...................[...]
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Contents v Using the Smart R estore Program .................................................... 3-34 How to Load Smart R estore ..................................................... 3-35 Software R estore or Remova l .................................................. 3-35 Hardware Settings ..........................................................[...]
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vi Con tents 6 Getting Services and Support NECC Website ............................................................................................ 6-2 NECC FTP Site ........................................................................................... 6-3 Email/Fax Techn ical Support Serv ice ................................................[...]
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Contents vii Dimensions .................................................................................................B-9 System ................................................................................................B-9 Keyboard ............................................................................................B-9 Power .......[...]
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Using This Guide ix Using This Guide The Pow erMate ® 20 00 Series User’s Guide provides a com prehensive reference to information about your system. The guide cont ains the following inform ation: ! Chapter 1, R eviewing System Features , provides a look at the front, side, rear, and bottom features of the syst em. It also gives a summary of th[...]
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x Using This Guide Prolonged or improper u se of a com puter workstatio n may pos e a risk of seriou s injury. T o reduce y our risk of injury, set up and u se your computer in the ma nner descri bed in App endix A, Setting Up a He althy Work Environ ment. Text Convention s This guide uses the follo wing text conventions. ! Warning s, cautions , an[...]
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Using This Guide xi Related Docu ments In addition to this guide, the follo wing printed doc umentation ships with yo ur s y st e m. ! NEC Pow erMate 2000 Series Quick Setup/Quick Reference The Quick Set up s ho ws how to quic kl y get t he sys te m connec ted a nd powered on . The Quick Reference brief ly describes the docum entation , NEC tools a[...]
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1 Review ing System Featur es ! Front Features ! Right Side Features ! Left Side Feature s ! Rear Features ! Bottom Features ! Microdesktop Chassi s ! System Ov erview[...]
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1-2 Review ing Syst em Featu res Prolonged or improper u se of a com puter workstatio n may pos e a risk of seriou s injury. T o reduce y our risk of injury, set up and u se the c omputer in t he man ner describe d in Appendix A, “Setting Up a H ealthy Work Environ ment.” This chapter high lights system hardware an d software features , and des[...]
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Reviewing Sy stem Features 1-3 PowerMate 2000 system unit front features A – CD-ROM Drive F – Diskette D rive B – CD-ROM Drive Lamp G – Diskette Eje ct Button C – CD-ROM Disc Eject Button H – Hard Drive Lamp D – CD-ROM Disc Em ergency Eject I – Power La mp E – Diskette Drive L amp J – Sleep Lam p PowerMate 2000 LCD panel feature[...]
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1-4 Reviewing System F eature s System Controls and Lamps System unit con trols include a power/sl eep button, power lamp, sl eep lamp, and hard drive activity lamp. ! Power/sl eep button To turn sy stem unit and LCD panel power on , press the power/s leep button. To turn of f po wer, press the button an d hold in place for f our or more s econds b[...]
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Reviewing Sy stem Features 1-5 LCD Panel The system com es with an LCD panel that you can adjus t up or dow n and side-t o-side for a comf ortable view ing position . The panel u ses a 15-in ch, twiste d nematic Thin F il m Transis tor (TFT) Super Video G raphi cs Array (SVGA) color screen . T he screen h as a brightness of 200 candlepow er and a m[...]
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1-6 Reviewing System F eature s CD-ROM Drive All s ystems c ome wit h a 24 X or hi gher Ma x Sli m vari able speed CD-ROM drive. Use th e CD-ROM drive to load and start program s from a compact disc (CD). You can also use the CD-ROM drive to play your audio CD s. The CD-ROM drive operates at different speeds depending on whether the CD you are usin[...]
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Reviewing Sy stem Features 1-7 Right Side Fea tures The following figure s hows the features on the righ t side of the sys tem unit. Brief descriptions of the features follow the figure. PowerMate 2000 right side features A – Volume Co ntrol E – USB Connectors (2) B – Headphon e Jack F – Cable L ock Bracket C – Line In Jack G – Hard Dri[...]
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1-8 Reviewing System F eature s Audio Connectors Your sy stem unit has th e follow ing audio connectors : ! Microphone in j ack Use this jack to conn ect a microphone f o r recording audio inf or mation in your data files. ! Line in jack Use this jack to conn ect a stereo audio dev ice such as a stereo amplifier or a cass ette for playback or recor[...]
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Reviewing Sy stem Features 1-9 Left Side Features The following figure sh o ws the features on the left side of the system unit. Brief descriptions of t he features follow the figure. PowerMate 2000 left side features A – Slot 1 Card E ject Button D – PC Card Slot 1 B – Slot 2 Card E ject Button E – Fan (behind v ent) C – PC Card Slot 2 P[...]
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1-10 Review ing Syst em Featur es System Unit F ans The sys te m’s tw o fans cool sy stem unit compon e nts and prev ent them from overheating . Keep the area near the f an vents clear for proper ventilation. The fans are inside the syste m unit, and the vents are on the left side and top of the unit. Rear Features On the rear of th e system unit[...]
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Reviewing Sy stem Features 1-11 PS/2 Mouse Port The sys tem unit comes with a m ouse port that supports a personal sy stem/2 ® -compatible (PS/2-co mpatible) mouse with a 6-pin mini DIN conn ector. Use this port to conn ect the PS/2 mouse shipped w ith your system. Kensington Lock Slot The lock slot on th e rear of the system accepts a Kensington [...]
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1-12 Review ing Syst em Featur es Optional Modem Connector Some sy stems might come with an opti onal V.90 56K modem board in place of the LAN board. Us e the modem connector on th e rear of the system to connect your telepho ne line to the system. VGA Connector The system un it comes with a VGA connector on the rear of the system unit. Use this co[...]
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Reviewing Sy stem Features 1-13 Bottom Fea tures A panel on the botto m of the system unit covers the two memor y expansion s ockets and the password clear jum per. (See Chapter 4, “Adding Expansion Devices,” for i nformation on re moving the panel.) PowerMate 2000 bottom features A – SO-DIMM Socket 1 C – SO-DIMM Socket 0 B – Passw ord Cl[...]
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1-14 Review ing Syst em Featur es The modu les use synchron ous dynamic random access memory (SDRAM). Memory allocation is controlled by Dyna mic Video Memory Technology (DVMT). With DVMT , total system memory is shared between sy stem memory and vi deo memory. F or example, wi th 128 MB of total system memory, 112 MB m ight be allocated f o r sys [...]
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Reviewing Sy stem Features 1-15 System Overview The system h ard ware and softw a re deliver the perform ance and technologies needed for all you r challenging tasks today an d into the futur e. Hardware The PowerMate 2000 s yst em includes the f o llowing hardware f eat ures: ! PC99 C om plian ce All the hardware in th e system is certified by Mic[...]
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1-16 Review ing Syst em Featur es Softwar e NEC provides a variety of so ftware applications and hardware utilities with your system to let you take advantage of your hard ware capabilities. Preload ed Softwar e Your sys tem comes prel oaded with t he Microsoft ® Wi ndows ® 98 SE operating system or with t he Win dows ® 2000/Win do ws N T ® 4.0[...]
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Reviewing Sy stem Features 1-17 ! Intel LANDesk ® Client Mana ger Use LANDesk software to track system i nformation such as serial number, BIOS version , memory capacity, disk capacity, expan sion board settings, and applications. Use LANDesk software for remote starts from a server computer using Wak e-On LAN and rem o te reboot. NEC Product Reco[...]
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1-18 Review ing Syst em Featur es ! Security Lock Slot The security lock s lot on the rear of th e system accepts a Kensington ® Security Standard connector or oth er locking device. Secure the locking dev ice to the security lock slot an d to an immovable object to protect y our system from t heft. ! Anti-theft Bracket The anti-theft bracket can [...]
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2 Setting Up th e System ! Cable Connections ! Startup ! Shutdown ! Power-Saving Opera tion ! System Care ! More In formation[...]
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2-2 Sett ing Up th e Syst em This chapter provides basic infor mation for setting up and using your system (refer to the Quick Setup poster for details). Included are cable connections, sys tem startup procedures , system shut down procedures, an d system care. The chapter als o includes a table showing where to fin d additional infor mation about [...]
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Page 31
Setting Up the System 2- 3 If a problem occurs, a series of beeps might soun d. If this happens repeatedly a fter pow ering on, power off t he sys tem and go to C hapter 5, “Solv ing System Problems.” The chapt er provides helpfu l hints for solving s yste m proble ms. If the system displays a messag e indicating that system settings have chang[...]
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2-4 Sett ing Up th e Syst em 4. Click Start on the taskbar, then po int to and click Shut Down . Select Shut down the comput er , then click Yes or press Enter for shut down , depending on your operati ng sys tem. ! If th e system is conf igured w ith Win dows 98 or Win dows 2000, the system shuts do wn automatically after a short interval. ! If th[...]
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Setting Up the System 2- 5 System Care The system is a durable system built for dep endable use. With protective measures and proper care, y ou can prevent problem s a nd prom ote the successful op eration and long life span of t he system. Protecting Your System From Damag e There are several ways th a t you can protect the system from pos sible d[...]
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2-6 Sett ing Up th e Syst em ! Position the system awa y from direct sunlight and extreme hot and cold temperatures. The recomm e nded operatin g envi ronment is from 50°F to 95°F (10°C to 35°C). The recomm e nded non- operating env ironment (shippin g or storag e) is from 14°F to 158° F (-10° C to 70°C ). ! After turning off power, wait ab[...]
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Setting Up the System 2- 7 Moving or Shipping Your System Use these steps to prepare the system for moving or sh ippi ng. 1. Back up your files on the hard drive to diskettes, ser ver hard drive, or othe r ba ckup d evic es. Take precautions f or storing and transporting st orage media so that they are not exposed to m agnetic fields or electrical [...]
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2-8 Sett ing Up th e Syst em More Information Once the system is up and run ning, we sugg est that you do the f ollowing. ! See “Setting Up a Healthy Work Env ironment” in Appendix A. ! Inst all applicati ons provided by NECC on the Pow erMate Applicat ion and Driver CD . ! Install any of your own applications. See the documen tat ion that come[...]
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3 Configuring the Sy stem ! Configuration Tools and Utilities ! BIOS Se tup Utili ty ! Hard Drive Security ! FLASH Utility ! NEC INFO Center ! NEC Product Recovery CD ! PowerMate Appli cation and Driv er CD ! System Board Jumper Setting s ! Intel Pro cessor Serial Num ber Control Utility[...]
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3-2 Configuring the System This chapter provides infor mation on configuring your system. T he chapter includes information on: ! Phoen ix ® Tec hnolo gie s Ltd . B IOS Se tup U til ity fo r c onfi guri ng your sys tem ! hard drive s ecurity for passw o rd protection of th e i nternal hard drive ! FLASH Utility for BIOS updates ! NEC INFO Center f[...]
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Configuring the System 3-3 Configuration Tools and Utiliti es Configuration Method, Tool, or Utility Hard drive, r eformatting NEC Product R ecovery CD Hard drive, r epartitionin g NEC Product R ecovery CD Hard drive, sett ing a pre-delay BIOS Setup (Pow er Menu) Inactivity timeout, s etting BIOS Setup (Pow er Menu) Keyboard optio ns BIOS Setup (M [...]
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3-4 Configuring the System BIOS Setup Utility The BIOS Setup Utilit y lets you configure the main co mponents of your system. The utility is reside nt in the system FLASH me mory and does not require a dis kette or an operating system present to run. Your system ships from the factory with the correct sy stem parameters for your c onfi gura tio n. [...]
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Configuring the System 3-5 ! Security Use this m e nu to set User and Su pervisor Passwords , security mode, passw ord on boot, ne twork boot, and v irus check. ! Power — Use the Pow er Menu to set power manag e ment parameters such as p ower sa vin gs, auto s uspe nd timeo ut, hard disk t imeo ut, and sys tem swi tch. ! Boot — Us e this me[...]
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3-6 Configuring the System Menu items preceded by a > contain a submenu of selectable fields for setti ng sys te m para mete rs. D ispla y a s ub menu b y usin g the up or do wn arrow keys to move the cursor to the desired sub menu, then press Enter . An Item Specific Help window o n the right side of each menu displays the help text for the cur[...]
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Configuring the System 3-7 Main Menu Items Menu Item Settings (default is bold) System Time Set syst em time in this field. Press Tab or Enter to move be tween hour, minute , and second fiel ds. Example: 09:30:50 System Date Set system d ate in this fie ld. Press Tab or Enter to move be tween month, date, and year fields. Example: 11/8/2000 Languag[...]
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3-8 Configuring the System Main Menu Items Menu Item Settings (default is bold) Primary IDE Master Primary IDE Slave Secondary IDE M aster Secondary IDE Slave 10263 M B None CD-ROM None Note: The fo llowing setting informat ion applies to t he primary and secondary master and slave device s. Each device menu item displ ays the hard drive or CD-R OM[...]
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Configuring the System 3-9 Main Menu Items Menu Item Settings (default is bold) Type User, Au t o , None, CD-ROM, ID E/ATAPI Removabl e When set to Aut o, the values for Cy linders, Heads, Sect ors, Total Sector s, and Maximum Capacity are d isplayed but are re ad only. When set to Aut o, the BIOS detect s what th e drive is ca pable of, not the tr[...]
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3-10 Configuring the System Main Menu Items Menu Item Settings (default is bold) Multi-Sector T ransfers Disab led, 2, 4, 8, 16 sectors Determine s the number of sectors per block for multi- sector tr ansfers. When Type is Auto, value in Multi-Sector Transfers fie ld is auto-detected and field is read only. LBA Mode Control Enabled , Dis abled When[...]
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Configu ring the Sy stem 3-11 Main Menu Items Menu Item Settings (default is bold) Keyboard Featur es P ress Ente r to check or change key board parameters. Numlock Auto, On, Off Selects the p ower-on state for N umlock. Key Click Disabled , Ena bled Enables or disables key click. Keyboard auto-re peat rate 30/sec , 26.7/ sec, 21.8/sec, 18.5 /sec, [...]
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Page 48
3-12 Configuring the System Main Menu Items Menu Item Settings (default is bold) Extended M emory Display s amount of extended memory detected during boot. This field i s read-only and ca nnot be changed from BIOS Setup. Example: 128000 KB BIOS Revision Displays the BIOS revision number. This field i s read-only and ca nnot be changed from the BIOS[...]
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Page 49
Configu ring the Sy stem 3-13 Advanced Menu Menu Item Settings (default is bold) Plug and Play OS No, Yes Select Y es if you are booting a Plug and Play capabl e operating syste m. Select No if you w ant the BIOS to configure non-boot de vices. Reset Config uration Data No , Yes Select Y es if you want t o clear the Extended System Config uration D[...]
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3-14 Configuring the System Advanced Menu Menu Item Settings (default is bold) Cache Base 0-512K Uncached, Write T hrough, Write Protect, Write Back Controls cach ing of 512K base memory. Cache Base 512-640K Uncached, Write T hrough, W rite Protect, Write Back Controls cach ing of 512K-640K base memory . Cache Extended Memory Area Uncached, W rite [...]
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Configu ring the Sy stem 3-15 Advanced Menu Menu Item Settings (default is bold) I/O Device Config uration Press Ente r to access t he following submenus. Serial Port A Disabled, Enable d , Auto Setting at E nabled allow s the user to configure the port. Setting at A uto enables the BIOS or operating system to configure t he port. Base I/O Address [...]
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3-16 Configuring the System Advanced Menu Menu Item Settings (default is bold) Floppy Di sk Contro ller Disabled, Enable d , Auto Setting at E nabled allow s the user to configure the control ler. Setting at A uto enables the BIOS or operating system to configure t he controller. Base I/O Address Primary , Secondary Sets the base I/O address for th[...]
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Page 53
Configu ring the Sy stem 3-17 Advanced Menu Menu Item Settings (default is bold) Clear All DM I Event Logs No , Yes Sel ect ing N o pr even ts clea ring out t he DIMM event logs. Event Logging Enabled , Dis abled Selecting Enab led permits lo gging of DM I events. Mark DM I Events As Read Press Ente r . Select Yes or No t o “Mark all Events as re[...]
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Page 54
3-18 Configuring the System Security Menu Items Menu Item Settings (default is bold) Supervisor Pas sword Is Clear , Set Status only, user cannot mo dify. Supervisor passw ord control s access to the BIOS Set up Utility. User Passw ord Is Clear , Set Status only, user cannot mo dify. User passw ord control s access to the system at boot. Set Superv[...]
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Page 55
Configu ring the Sy stem 3-19 Security Menu Items Menu Item Settings (default is bold) Security M ode Press Ente r to access the Se curity Mode. Use this mod e to select Passwo rd (default), SmartCard, or F ingerPrint. Pres s Enter to open the selected fi eld. Use the Smar tCard field to as sign acce ss to the SmartCard R eader by the superv isor a[...]
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3-20 Configuring the System Security Menu Items Menu Item Settings (default is bold) Network Boot Set ting Press Ente r to access. Keyboard/M ouse Lock Disabled , Ena bled Select Enabled to lock the keyboard and mouse w hen remote boo ting. Virus Chec k Remind er Disabled , Daily, W eekly, M onthly Displays re minder message at bootup. Message i s [...]
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Page 57
Configu ring the Sy stem 3-21 Power Menu Choose the Pow er Menu by selecting Power in t he legend bar on th e Main Menu screen. Other Power Menu options are available by selecting subme nus. Use the arrow keys to select one of the Power Menu options and press Enter to select a subm enu. Items with grayed-out text are not available. Explanations of [...]
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Page 58
3-22 Configuring the System Power Menu Settings Menu Item Settings (default is bold) System Switch Sleep Button , Power Butto n Select Pow er Button to turn t he system on or off. Resume On M odem Ring Off , On Setting to On allows the system to wake up when an in coming call is d etected on the modem (if in stalled). Resume On Time Off, On Setting[...]
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Page 59
Configu ring the Sy stem 3-23 Boot Menu Settings Menu Item Settings (default is bold) Restore On AC/Pow er Loss Power Off, Last State , Power On Power Off settin g keeps power off until power button is presse d. Last State setting restores th e previous state before pow er loss occurred. Power On settin g restores p ower to the system. On PME Stay [...]
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Page 60
3-24 Configuring the System Boot Menu Settings Menu Item Settings (default is bold) Removabl e Devic es Press Ret ur n Operating sy stem assigns drive letters to t he devices in this list and in the order displayed. Device order c an be changed. U se the up or down arrow to select a device, t hen press the + or – key to move t he device up or dow[...]
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Page 61
Configu ring the Sy stem 3-25 Hard Drive Securi ty Your NEC PowerMate 2000 s ystem allows est ablishi ng passw o rd protection for the internal hard drive. Hard disk drive (HDD) password protection restricts acces s to the drive only if the drive i s removed from the Pow erMate 2000 system an d install ed i n anothe r system . The syst em does not [...]
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Page 62
3-26 Configuring the System 4. Enter a master HDD password and press Enter . The syst em prom pts you to reenter the password to verify . 5. Reenter the master HDD password and press Enter . The system confirms the creation of the master password and prompts you to enter a user pas s word. 6. Enter a us er password and pres s Enter . The sy stem pr[...]
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Page 63
Configu ring the Sy stem 3-27 If you set th e master and user pa ssword on a hard drive, y ou can never remov e the passwords. You can change the passw ords. If you forg et the master pa ssword an d insta ll the dr ive in another syst em, you canno t access the data on the h ard drive. Once y ou set these passwords, NEC Computer s Inc. has no capab[...]
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Page 64
3-28 Configuring the System FLASH Utility The system BIOS resides on a flash read only memory (ROM) chip in your s yste m. T he FLAS H ROM can b e upd ated usin g the follo wing procedure. Bef ore starting the BIOS update, w e recommends that y ou first contact NECC for as sistance (see Chapter 6 for con tact information). Update the FLASH ROM with[...]
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Page 65
Configu ring the Sy stem 3-29 NEC INFO Cente r The online NEC INFO Cent er provides quick acce ss to information abou t your sy stem. The INFO C enter includes th e following m odules. ! Tou r Use Tour to find infor mation about easy-to-use NECC printed and onlin e documentation, sof tware inst allation t ools, an d many support services. ! User’[...]
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Page 66
3-30 Configuring the System NEC INFO Center opening screen To uninstall the NEC INFO Center, use these steps . 1. At th e Windows desk top, click Start , poin t to Settings , and click Control Panel . 2. At the Control Panel, double click Add/Remove Programs . 3. Double click NEC INFO Center and follow the prompts . To reinstall the NEC INFO Center[...]
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Page 67
Configu ring the Sy stem 3-31 NEC Product Reco very CD The NEC Product Recovery program allows you to go back to the original software shipped on your system. You can reinstall valuable so ftware with the orig inal hardware settings sh ipped from the factory . T he recovery kit includes: ! PowerMate Recovery Boot diskette ! NEC Product Recov er y C[...]
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Page 68
3-32 Configuring the System Using the Product Recover y CD The Product Recovery program main menu off er s the fol lowing opt ions: ! Standard System Resto re – select this option to restor e your system to its original factor y software and settin gs. ! Advanced Options – select this optio n to only install the Microsoft Wind ows op erat ing s[...]
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Page 69
Configu ring the Sy stem 3-33 3. At the message informing you that the restoration proces s is finished, remove the Recov er y Boot diskette and th e P roduct Recovery CD from their drives . Press Enter to restart your system. The system restarts and in stalls the Windo ws operating system. This procedure can take as long as an hour to complete. Du[...]
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Page 70
3-34 Configuring the System Tools The Tools menu includes a series of advanced tools to maintain the h ard drive and to ch eck the Product Recovery CD for potential errors. The T ools options ar e only for use by a n advanced PC user or qua lified technicia n. If you are not co mpletely sure that you w ant to contin ue, choose the Cancel option by [...]
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Page 71
Configu ring the Sy stem 3-35 How to L oad Smart Restor e To load Smart Restor e, click the Windows Start button, se lect Programs , Tools , and Restore . If you have not already placed the Product Recovery CD into the CD-ROM drive, do so no w. After the application loads, Smart Resto re displays the main menu with a Software tab and a Hard ware ta[...]
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Page 72
3-36 Configuring the System Restoratio n Process Once you ha ve sele cted the pro gra ms or har d ware set ting s yo u want to restore, click OK to start the restoration process. Each applicati on or device y ou selected runs th rough its installat ion procedure. Continu e a s with a normal installation, selecting the options you wa nt. E ach ti me[...]
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Page 73
Configu ring the Sy stem 3-37 2. Remove the access pan el from the bottom of the system un it (for panel removal, see “Installing a SO-DIMM Module” in Chapter 4). 3. Locate the jumper. Locating the password clear jumper A – Passw ord Clear Jumper 4. Remove th e j umper from pi ns 1 and 2 to cl ear you r password. 5. Place the jumper back on p[...]
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Page 74
3-38 Configuring the System Intel Processor Serial N umber Contr ol Utility The Intel Processo r Serial Num ber Control Utilit y is a Windows pro gram that enables or disables th e reading of the Pentium III processor serial numbe r b y soft ware . T his func tio n lets you c ont rol whic h soft war e programs or websi tes have perm ission to read [...]
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Page 75
Configu ring the Sy stem 3-39 Processor Seria l Number The Intel processor serial n u mber, a featu re of the Pentium III processor, is an identifier f or the processor. The process o r serial number is unique, and when us ed in conjunction with other identification methods, can be used to identify t he system or us er. T his number can be used in [...]
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Page 76
3-40 Configuring the System Can a website read my serial number without my knowledge? No, generally not. Websites cannot read serial nu mbers unless you allo w them to down load a program w hi ch can read the process or serial number. Almost all brow sers are configu red to warn users whenever they download ex ecutable software. Unless you disable [...]
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Page 77
4 A d ding Expansion Dev ices ! Safety Precautions ! USB Devices ! PC Cards ! Memory Modules ! Hard Drive ! Parallel Printer ! External Monito r ! Serial Devices[...]
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4-2 Adding Expansion Devices This chapter provides information for add ing a variety of industry- standard ex pansion devices to y our system . Included in the ch apter are procedures for installing: ! USB devices ! PC cards ! mem ory modul es ! hard dri ve ! printer ! external m onitor ! external s erial devices . Safety Precaution s Observe safet[...]
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Adding Expansion Devices 4-3 ! Dissipate static electricity before h andling any system components (PC cards, m emory modules) by touching a grounded met al object, such as the unpain ted bottom plate on the sy stem unit. If poss ible, us e antistatic dev ices, such as wrist straps and floor m ats. ! Always hold a PC card or m emory modul e by its [...]
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4-4 Adding Expansion Devices Connectin g USB devices is easy. You don’t need to turn off the sys te m to connect or discon nec t the devices. Simply match the connectors on the USB cable to the USB po rt on your system and the port on the USB device, then plug in t he cable. For multiple USB devices, plu g the USB cable on the new device into a f[...]
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Adding Expansion Devices 4-5 To insert a PC card, follow th ese steps. 1. Remove the PC card sl ot cover by press ing the eject button n ext to the slot. Pull the cover out of the slot and save it. 2. Align the PC card s o that the connector end poin ts to ward the PC card slot an d that th e printed label side is u p . Inserting a PC card A – PC[...]
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4-6 Adding Expansion Devices 4. Use the software ins tal led on your system to check PC card slot availability. In Win dows 98 or Win dow s 2000, a PC card icon s hould be in the control pan el or on the right side of th e task bar. The icon shows which slot con tains a PC card and wh ic h slot is empty. In Win dows NT, the C ardWizard™ Sys temsS[...]
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Adding Expansion Devices 4-7 Memor y Mod ules Memory m odules are instal led into one or tw o SO-DIMM sockets on the system board. The sock ets are accessible f ro m the bottom of the system unit. The sockets support up to 512 MB of hi gh-speed m e mory. The sys te m support s 144-pi n PC100 S DRAM m odules in 64-MB, 128-MB, and 256-MB non -ECC mem[...]
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4-8 Adding Expansion Devices For exam ple, with 128 MB of total syst em memory , 112 MB migh t be allocated for sys te m memory and 16 MB for v ideo m emory, with actual memory us age dependent on video usage. Checking Syst em Memory If you do not know how much memory is insta lled in your system, check the am ount by using t he follow ing procedur[...]
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Adding Expansion Devices 4-9 Positioning the LCD panel To prevent da mage to the LCD pane l, be sure to position the unit with the LC D panel f acing up. Positioning the system for memory upgrade A – Memory Module Panel B – Screw 6. Remove the screw securing the memor y module panel and remove the panel.[...]
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4-10 Adding Expansion Devices 7. Locate an empty modul e slot. If y ou need to remove one or bot h modules, see “Removing a SO-DIMM Module” in the next section . Before you in stall a SO-DIMM , reduce stat ic discharge by touching a metal part on t he syste m unit. 8. Install the SO-DIMM module as follo ws (see the following figure). ! Align t [...]
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Adding Expansion Devices 4-1 1 Removing a SO-DIMM Module If you need to rem ove a SO-DIMM module, use the following steps. To prevent da mage to syste m compone nts and the memory modules, w ake a system i n sleep m ode, ex it W indows, p ower down the sy stem, and unplug the AC adapter pow er cord from the pow er source. 1. If you r system is in s[...]
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4-12 Adding Expansion Devices Hard Drive You can upgrade or replace y our hard drive without removing the syst em unit cover. The hard driv e is located on the right side of the system unit, under the hard driv e access panel. To upgrade or replace th e hard drive, y o u must first remove the inst alled drive (see “Rem oving a Hard Drive,” next[...]
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Adding Expansion Devices 4-1 3 Releasing the hard drive access panel A – Latche s B – Hard Driv e Acce ss Panel 7. Grasp each end of t he interface cable conn ector ( not the cable) an d carefully un plug the cable connector from the hard drive. The connector seats t ightly on the ha rd drive and requires a fir m pull. To prevent da mage to the[...]
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4-14 Adding Expansion Devices Installing a Hard Dri ve Install a hard drive as follows. 1. Remove the installed hard driv e (see “Removing a Hard Drive” earlier in this chapter). 2. Check that the interface cable is out of t he way and not behind th e syst em cove r. To prevent da mage to the pin s on the hard drive connect or when se ating the[...]
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Adding Expansion Devices 4-1 5 Parallel Printer You can connect a standard parallel pr inter to the system unit. To install the printer, you need the printer drivers an d a printer cable. Use a cable with a male 25-pin connector for connecting to the parallel port on the back of t he syst em unit and a C entronics ® - compatible 36- pi n conn ec t[...]
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5 Solv ing System Proble ms ! Solutions to Common Pr oblems ! How to Clean the Mouse[...]
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5-2 Solv ing Syst em Probl ems You may occasion al ly encounter a problem with the system. In m ost cases, the problem is one that you can solve yourself. The system has a built-in prog ra m that automatically checks its compon e nts when th e system i s powered on. If there is a problem , the system displa ys an error m e ssage. If this happens, f[...]
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Solving Syst em Problem s 5- 3 ! Operating syste m not found error message displays when the syste m is starte d. If you left a CD in the CD-ROM drive, your system might not be able to boot. T ry rem o ving the C D a nd rebootin g. ! System does not boot and error m es sage displayed on screen. Run the BIOS Setup Utility (see Chapter 3). Check that[...]
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5-4 Solv ing Syst em Probl ems ! Syste m shuts off instead o f go ing into sle ep mode. You press ed and hel d in the pow er/sleep butt on for more th an four seconds. For sl eep mode, press in t he button and imm ediately release. ! System does not shut off a fter pressing the po wer/sleep butto n. You might no t ha ve pr essed and held in the po [...]
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Solving Syst em Problem s 5- 5 LCD Panel Problems Check the following problem s to see the possible cause and solution. ! Screen is dark or the display is hard to read. Adjust the LCD panel br ightness control settin g. (Note that the brightness setting returns to the syste m default setting on po wer down.) Press a key or m ove the mouse to take t[...]
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5-6 Solv ing Syst em Probl ems CD-ROM Drive Problem s Check the following problem s to see the possible cause and solution. ! The system does not see the drive. The drive desi gnat ion is wron g and shoul d be chang ed. The drive designat ion depends upon the st orage device conf i guration in your system. To find out what drive desi gnation letter[...]
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Solving Syst em Problem s 5- 7 Speaker Problems Check the following problem s to see the possible cause and solution. ! Speak er volume i s too low. Adjust the volume control on the side of the syste m unit. If the volume is still too lo w, adjust the volume through the syste m software. See your W indo ws M ulti med ia onl ine he lp . ! No sound. [...]
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5-8 Solv ing Syst em Probl ems Typical mouse ball cover A – Mouse Ball Cover 3. Rotate the ball cover counterclockwise and remove the cover. 4. Turn the mouse ov er so that the cover and ball fall into y our palm. 5. Clean the mouse as follows. ! Use tap water, or tap water and a mild detergent, to clean the mouse ball . ! Use a clean, lint-f ree[...]
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6 Getting Serv ices and Support ! NECC We bsite ! NECC FTP Site ! Email/Fax Technica l Support Serv ice ! NECC Technical Support Se rvices[...]
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6-2 Getting Services and Support If you tried correcting problems yourself or within your company and were not successful, you may want to tr y one or more of the following NECC 24-hou r services for answers to you r questions. (Some services require a conn ection to the Internet or a f ax machine.) ! NECC website and FT P site ! Email t o NECC Tec[...]
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Getting Servic es and Support 6-3 NECC FTP Site You can use the In ternet to access the NECC FTP (file transf er protocol) site to do wnload various files (video drivers, printer dr ivers, BIOS updates, and Setup Dis k files). The files are essentiall y the same files as on the N ECC website. To access the NECC FTP site, enter the following Interne[...]
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6-4 Getting Services and Support NECC Technical Su pport Services NECC also of fers direct tech nical support through its Technical Support Cent er. (NECC techni cal support is for U.S. an d Canadian customers only; international custo mers should check with their sales p rovider.) Direct assistance is av ailable 24 hours a day, 7 day s a week. Cal[...]
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A Setting Up a Health y Work Environment ! Making Your Computer Work for You ! Arrange Your Equipmen t ! Adjust Your Chair ! Adjust Your Inpu t Devices ! Adjust Your Mo nitor ! Vary Y our Workday ! Pre-existing Conditions and Psy chosocial Factors ! Checking Your Com fort: How Do You Measure Up?[...]
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A-2 Setting Up a Healthy Work Environment Prolonged or improper u se of a com puter workstatio n may pos e a risk of serious injury. T o reduce your risk of injury, set up and u se your comput er in the ma nner described in t his appendix . Contact a d octor if yo u experience pain, tenderness, sw elling, burning, cramping, st iffness, throbb ing, [...]
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Setting Up a Health y Wo rk Environ ment A-3 Arrange Your Equip ment Arrange y o ur equipment so that you can work in a n atural and relaxed position. Place items that you use frequently within easy reach. Adjust your w or kstation s e tup to th e proper heig ht (as descri bed in th i s appendix ) by lowering t he table or stand that h o lds your c[...]
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A-4 Setting Up a Healthy Work Environment Adjust Your Cha ir Your chai r shoul d be adjustable an d stable. Vary you r posture throughout the day. Check the following: ! Keep y our body in a relaxed y et upright position. The back rest of your chair sh o uld support th e inward cu rve o f you r back. ! Use the entire seat and back rest to support y[...]
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Setting Up a Health y Wo rk Environ ment A-5 ! Extend your lo wer le gs sli ghtl y so t hat t he an gle be twee n your thig hs and low er legs is 90° or more. ! Place your feet flat on the floor. Only us e a footrest when attempts to adjust your ch air and workstation fail to keep you r feet flat. ! Be sure that y o u have adequate clearance betw [...]
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A-6 Setting Up a Healthy Work Environment Adjust Your In put Devices Follow these points i n positioning your ke yboard and mouse. ! Position your keyboard directly in front of you. Avoid reaching when usin g your ke yboar d or mouse . ! If you use a m o use, position it at the sa me height as the keyboard and next to the keyb oar d. K eep your wr [...]
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Setting Up a Health y Wo rk Environ ment A-7 ! Type with your ha nds a nd wris ts flo ati ng ab ove t he ke ybo ard . Us e a wrist pad on l y t o rest your w rists between typing. Av oid resting your wrists on sharp edg es. ! Ty pe w ith y our w rists str aight . I nste ad of twis ting y our wris ts sidew ays to press hard-t o-reach keys, move you [...]
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A-8 Setting Up a Healthy Work Environment Adjust Your Monitor Correct placem ent and adjustment of the m o nitor can reduce ey e, shoulder, and neck fatigue. Check t he following when you position t he monitor. ! Adjust the monitor height so that the top o f the screen is at or slightly below eye level. Your eyes should look slightly do wnward when[...]
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Setting Up a Health y Wo rk Environ ment A-9 ! Position the monitor at a 90° angle to windo ws and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. ! If refl ected light makes it hard for you to see your screen, use an anti- glare fi lter. ! Clean you r monitor reg[...]
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A-10 Sett ing Up a He althy Wo rk En vironment Vary Your Workday If you use yo ur c omp uter for p ro longe d pe rio ds, follo w thes e inst ruc tio ns. ! Vary y our tasks through out the day . ! Take frequen t short breaks that inv o lve walking, standing , and stretching. During these breaks, stretch muscles and joints that were in one position f[...]
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Setting Up a Health y Wo rk Environ ment A-11 Note F or mo re in form at ion on wo rks tat io n set up , se e the A me ric an National Sta ndard for Hu man Factors Eng ineering of V isual Display Terminal W orkstation s. ANSI/HFS Stand ard No. 100-1988. T he Human Factors So ciety, Inc ., P.O. Box 1369, Santa Monica, Califor nia 90406. Pre-existing[...]
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A-12 Sett ing Up a He althy Wo rk En vironment Checking Your Keyboard ! Is your keyb oar d angl ed so your wri sts ar e stra igh t whe n you t ype? ! Is you r keyboard directly in front of you? ! Do you a void resti ng your wrist s on s harp edge s? ! Do you p ress t he ke ys ge ntl y and not b ang o n them? Checking Your Mouse ! Is your mouse at t[...]
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Setting Up a Health y Wo rk Environ ment A-13 For more i nformati on on works tation s etup, see the American National Standard f o r Human F actors Engineering of Visual Display T erminal Works tations. AN SI/HFS Standard No. 100 -1988. The Human F actors Society, Inc., P.O. Box 1369, Santa Monica, Californ ia 90406 This appendix w a s prepar ed i[...]
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B System Specifications ! System Board ! System Periphe rals ! Dimensions ! Power ! Operating Env i ronment ! Compliance[...]
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B-2 System Sp ecificatio ns System Board The following sections give the specifications for major com pone nts on the sy stem board. System Processor ! Intel Pentium III 800-MHz or hi gher processor, 13 3-MHz or higher FSB ! Support — 32-bit addressi ng, 64- bit data ! Primary cache — 32 KB integ r ated on processor ! Secondary cach e — 256 K[...]
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System Sp ecific ations B-3 Calendar Clock Year/month/day/hour/minute/second/.01 second; maintained by battery Battery type — Lithium coin cell Input/Output (I/O) Features Industry-standard interfaces integrated o n system board: ! Univers al Serial Bus (US B) — two USB port s su pport tw o USB peripherals directly t o the sys te m. With approp[...]
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B-4 System Sp ecificatio ns Sound Controller All systems come with audio in te grated on the system board. The au dio is based on th e Intel 82801 (ICH) chi p and Yama ha YMF752 chip. F eatures include: ! Compatible with Sound B laster Pro ™ , So und B laste r ™ 2.0, MPU-401, and Microsof t ® W indo ws Sound Sys te m ™ f or PC soun d applica[...]
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System Sp ecific ations B-5 System Peripherals The following sections g i ve the specifications f or system peripherals. LCD Panel Systems come with a 15- i nch, high-resolution acti ve matrix twisted nematic (TN) TFT Super Video Graph ics Array (S VGA) color display. Features of the LCD panel include: ! Bright nes s Adj ustme nts — Incr ease b r[...]
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B-6 System Sp ecificatio ns External Monitor The follow i ng resolut ions are supporte d on an opti onal ex ternal m onitor: ! 320 x 200 (2 56/High color), v ertical f requency depends on software ! 320 x 240 (2 56/High color), v ertical f requency depends on software ! 640 x 400 (2 56/High color), v ertical f requency depends on software ! 640 x 4[...]
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System Sp ecific ations B-7 Diskette Drive Syst ems come w ith a Mobile D iskett e Drive, 3 1/2- inch, 1.44 MB ! Capacity — High den sit y mode: Unform atted: 2.00/1.00 M B Formatt ed: 1440 KB (512 B 18 Sec) 720 KB (256B 18 Sec) — Normal den sity mode: Unform atted: 1.00/0.50 M B Formatt ed: 640 KB (25 6B 16 Sec) 20 KB (128B 1 6 Sec) ! Data tra[...]
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B-8 System Sp ecificatio ns CD-ROM Drive Syst ems come wi t h a Mobile A T API 24X MAX Sl im CD-R OM drive. ! Disc rot ation speed — 5136 rpm ! Data tran sfer rate (sustai ned) — 1548 KB/s econd to 3600 KB/ second ! Data transfer rate (burst) — 16.7 MB/second (PIO mode 4/multiword DMA m ode 2) ! Random access time — 130 m sec (t ypical) ! D[...]
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System Sp ecific ations B-9 Dimensions System Base chas sis — 10.75 in ches (274.1mm) wi de x 7.5 inch e s (192mm ) deep x 2.7 5 inc hes (7 0 mm) hi gh Total heig ht (with L CD panel) — 15.6 in ches (395mm) Weigh t — approximat ely 12 lb. Keyboard Height — 1.4 in. (35.6m m) Width — 18.0 in. (45 7 .2mm ) Depth — 6.7 in. (170.2mm ) Weigh [...]
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B-10 System Sp ecificat ions Compliance Domes tic: FCC CFR 47 Part 15, Su bpart B UL 1950 3rd edition Cana dian: C-UL C22.2 No.950-95 ICES- 003 Issu e 2, Revision 1 Year 2000: YMA RK 2000 NEC Y2KTEST.EXE WHQL DMI DMI 2.0 Self Certification Test Suite Energy Star All systems are En er gy Star C ompliant[...]
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Index-1 A Acrobat reader, 1- 16 AGP gr aphi cs, 1-15 Anti-theft bracket, 1- 8 features, 1- 8 Audio connectors , 1-8 features, 1- 8 subsy stem, 1-15 B Battery CMOS, 3-4 problem s, 5-3 BIOS Advanced Menu , 3-12 Boot Menu , 3-22 Exit Menu , 3-24 FLASH ROM, 1-15 Main Menu, 3-6 Pow er Menu, 3- 21 Security Menu , 3-17 Setup Utility, 3-4 updates , 3-28 Bo[...]
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Index-2 Dime nsio ns key board, B-9 sys tem , B-9 Disk error problem s, 5-2, 5- 4 Diskette FLASH, 3-28 Diskette drive descripti on, 1-5 problem s, 5-4 specifications, B-7 Display modes, 1- 5, B-5 Drives CD-ROM, 1-6 disket te, 1-5 DVD-ROM, 1-6 DVMT, 1-14, 1-15 Dynami c Video Mem o ry Technology , 1-14 E Email/fax service, 6-3 Emergency eject CD dis [...]
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Index-3 cleaning, 2- 6 problem s, 5-5 setu p, 2-2 specifications, B-6 L Lamps and con trols hard drive lamp, 1-4 power/s leep butt on, 1-4 po wer/sleep lamp s, 1-4 LAN connect or, 1-11, 2-2 features, 1- 11 LANDe sk Cl ie nt Ma nager softw are, 1-17 LCD p ane l brigh tness bu ttons, 1-5 cleaning, 2- 6 features, 1- 14 problem s, 5-5 specifications, B[...]
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Page 130
Index-4 PC card inserting, 4-4 re moving, 4-6 slot features , 1-9 slot specifications, B- 8 PC99 com pliance, 1-15 Perform a nce problems , 5-3 Pow er mana geme nt, 1-15 problem s, 5-2 setu p, 2-2 sleep m ode, 2-4 Pow er supply 80 w att, 1-14 specifications, B-9 PowerMate Application and Driv er CD, 1- 17, 3-36 Printer adding , 4-15 port featu res,[...]
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Index-5 Setup Utility BIOS, 3-4 legend ba r, 3 -5 Main Menu, 3-4 startu p, 3-4 usin g, 3-4 Shippi ng, 2-7 preparations, 2- 7 safety precau tions, 2-7 Shutdo wn power of f, 2-3 Window s 98 or Window s 2000, 2-4 Window s NT, 2-4 Sleep mode power redu ction, 1- 4 power s aving, 2- 4 Smart Restore program, 3- 34 Sockets mem ory, 1-13 SO-DIMMs installin[...]
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Index-6 overvi ew, 1-15 PC card slot s, 1-9 printe r port, 1-11 PS/2 key board port, 1-11 PS/2 m o use port, 1-11 rear panel, 1- 10 righ t side, 1-7 security, 1- 17 serial port , 1-11 USB ports , 1-8 VGA, 1- 12 volu me co ntro l, 1 -7 T Technical su pport services, 6-4 Temperatures operating , 2-6 Tim e incorrect, 5-3 Troubles hooting battery , 5-3[...]
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Regulatory St atemen ts 1 Regulato ry Statements The following regulator y statements include the Federal Commun ications Commission (FCC) Radio Frequ ency Interference Statement, compliance statemen ts for Canada an d Europe, battery disposal and replacem ent information, and the Declaratio n of Conformity. FCC Statement for United States Only Cha[...]
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2 Regulato ry Stat ements Canadian Department of Communications Complianc e Statement This Class B digital apparatus meets all require ments of the Canadia n Interference-Causing Equipment Regulations (purs uant to ICES-003 Issue 2, Revisio n 1) . Avis de conformité au x normes du ministere d es communications du Canada Cet equipment num érique d[...]
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Regulatory St atemen ts 3 Battery Disposa l The CMOS batter y is made of lithium. Contact your lo cal waste mana geme nt o ffic ial s for othe r in for matio n re gard ing t he e nvir on menta ll y sound collection, recycling, and dispos al of the batteries. Mini-PCI FCC Registration Number s If your sys te m has a bu ilt -in mi ni -PCI mode m, t h[...]
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NEC Computers Inc. DECLARATIO N OF CONFORMI TY We, the Responsible Party NEC Computers Inc. 15 Business Park Way Sacramento, CA 95828 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices.[...]