NEC 320Lb-R manual

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Table of contents for the manual

  • Page 1

    () ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ ■■■■■■■ User's Guide E XPRESS 5800 / 320Lb[...]

  • Page 2

    NEC[...]

  • Page 3

    Propr ietary Notice and Liability Disclaim er The information disclosed in this document, including all designs and related materi als, is the valuable propert y of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions (America), Inc. and/or its licensors, as appropriate, res erve all patent, cop yright and other proprietary rights to t[...]

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    [...]

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    Contents iii Contents Proprieta r y Notice Using This Guide Text Conventions ............................................................................................................... viii Related Docum ents .............................................................................................................. ix Safety Notic es .......[...]

  • Page 6

    iv Contents Serial Port s........................................................................................................... 1-28 Real Time Clock .................................................................................................. 1-28 Baseboard Managem ent Controlle rs (BMC) ...................................................[...]

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    Contents v Configuration Se tting s Menu ...................................................................................... 3-16 Host Adapter Se ttings Subm enu ......................................................................... 3- 16 SCSI Device Setting s Submenu .......................................................................... [...]

  • Page 8

    vi Contents Checklist ...................................................................................................................... .. 5- 5 Diagnostic Proced ures ........................................................................................................ 5- 6 Error Checking .....................................................[...]

  • Page 9

    Using This Guide vii Using This Guide This User’s Guide provides a quick ref erence to information about your fault-tolerant server syste m. Its goal is to familiarize you with your syste m and the tasks necessary f or system configuring and upgrading. This guide contains the following information: ! Chapter 1, “ Sy stem Overview ” provides a[...]

  • Page 10

    viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WA RN I N G W arnings alert you to s ituations that cou ld res ult in s erious persona l inj ury or los s of lif e. ! CA UTI O N Cautions indicate s ituati ons that c an dam age th e system hard ware or[...]

  • Page 11

    Usin g This Gu ide ix Related Docum en ts In addition to this guide, the following sy stem documentation is included with your server either as el ectronic files on E XPRES S B UILDER or as p aper cop y shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not [...]

  • Page 12

    x Using This Gui de Safety Notices General Notices ! WA RN I N G Lithium batteries can b e danger ous. Im proper h andli ng of lith ium batteries m a y result in a n exp losion. D ispose of lit hium batteries as req uired b y loca l ord inance. Replace o nly with t he sam e or eq uiva lent t ype batter y. The CD-RO M drive uses a las er be am . Do [...]

  • Page 13

    Using This Guide xi ! Do not use damaged power cords. (Replace it with a ne w one of the same type.) ! In the U.S.A. and Canada, the power co rd must be a UL-listed detach able power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provid ed with a molded-on NEMA t ype 5-15 P plug cap at one end and a molded-on cord connector b[...]

  • Page 14

    xii Using This G uide Fire Related Notices ! CA UTI O N To prevent fires , and dam age to the equi pm ent and suppl y wiri ng, mak e s ure that the rated load of the po wer branch circ uit is no t exceede d. Eq uipm ent nam eplate ratings sh ould b e use d when addressi ng this concer n. For m or e inform ation on installation and wiring o f power-[...]

  • Page 15

    Using This Guide xiii Shock Related Notices ! WA RN I N G Do not ins ert a wir e or m etal obj ects in to a vent or disk drive slot. Ther e is a r isk of an elec tric s hock . Do not let water or f oreign o bjects (e.g., pi ns or paper clips ) enter the equi pm ent. There is a risk of a f ire, electr ic shock , and br eak down. W hen suc h objects [...]

  • Page 16

    xiv Using This Guide Rack-mount Related Notices ! WA RN I N G To avoi d a risk of injuries, us ers s hould not att em pt to inst all the eq uipm ent into a rack . Installati on shou ld be p erform ed b y trained m aintenanc e pers onnel . It takes at least t wo peopl e to car ry or m aneuver a rac k. O therwise, it m ay be dropped a nd caus e injur[...]

  • Page 17

    Using This Guide xv Care and Handling Use the following guidelines to properl y handle and care for your system. Protect t he s ystem fr om extr emely low or h igh tem peratur es. Let the syst em warm (or cool) to r oom tem perature b efor e using it . Keep the s ystem away from m agnetic f orces. Keep the s ystem dry. Do no t wash the s ystem with[...]

  • Page 18

    1 System Overview ! Overvi ew ! Fault-Tolerant Ha rd ware ! System Chassis ! PCI Module LEDs ! CPU Module LEDs ! PCI Board Slot Status LEDs ! Hard Disk LED ! LAN Connector LEDs ! System Components and Module Set ! Optional Components ! System Features[...]

  • Page 19

    1-2 System Overview Overview This server is we ll suited for Symmetric Multiprocessing (SMP) and Ente rprise class network server envi ronments and is a highly reliable, hi gh-powered, fault-tolerant, high-capac ity multiproc essing system based on the I ntel  Xeon ® processor family. It is a fully redundant s ystem with on-line serviceability [...]

  • Page 20

    System Overview 1-3 This server is designed for full redundanc y and hot plug replacement of all major subsystems. The system modules that can be replaced are identified as Customer Replaceable Units (CRUs) of which most are redund ant and hot pluggable. To this end, the server includes or has the option to include the following: ! SCSI hard disk d[...]

  • Page 21

    1-4 System Overview As application requirements increase, you can expand your server with additional processors, additional memory, add-in boards and pe ripheral devices. Your server features th e following major components: ! Up to two high-performance Xeon 2.4GB processors in e ach CPU module. ! Up to 3 GB of Synchronous D ynamic Random-Access (S[...]

  • Page 22

    System Overview 1-5 System Chassis The system chassis is a fabricated m etal structure. T he followi ng subsections des cribe the system chassis ex ternal view, i nternal view, and th e s ystem board set. Front Vie w (Be zel In stalled ) Figure 1-3 shows the front chassis featu res and controls visible with the front bez el installed. B 2 1 B 2 1 2[...]

  • Page 23

    1-6 System Overview 1 Front bezel A door t hat cov ers int ernal comp onent s. Y ou can lock it w ith the i nclude d secur ity key . 2 Key slot Insert the sec urity ke y in this slot to unlo ck the front b ezel. 3 S t abilizer s Part s for sta bilizing a tower-model unit. 4C a s t e r s Whe el s fo r mo vin g a t owe r-m ode l u ni t. 5 BMC st atus[...]

  • Page 24

    System Overview 1-7 Fro n t Vi ew ( Bez el rem ove d) Figure 1-4 shows the front chassis featu res and controls visible with the front bez el removed. 12 3 4 5 6 7 8 9 1 2 3 4 5 7 8 96 Tower Model Rack-mount Model[...]

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    1-8 System Overview 1 PCI module (f or group 1) A module that includ es a PCI bo ard and LAN controller. 2 PCI module (f or group 2) A module that includ es a PCI bo ard and LAN controller. 3 CPU module (for group 1) A module that includ es a CPU (pro cessor) and memory (DIM M). 4 CPU module (for group 2) A module that includ es a CPU (pro cessor) [...]

  • Page 26

    System Overview 1-9 Rear View Figure 1-5 shows the rear ch assis features and controls visible. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Tower Model Rack-mount Model[...]

  • Page 27

    1-10 System Overview 1 Serial port A conne ctor Connected to a device th at has a serial i nterfac e. For maint enance u se only . 2 AC inlet PC socket for plug ging a powe r cord. 3 Serial port B connector Connected to a device th at has a serial i nterfac e. For maint enance u se only . 4 USB connector s 1 and 2 Connected to device s that support[...]

  • Page 28

    System Overview 1-11 CPU Module Figure 1-6 shows the internal components of the CPU Module. Both CPU modules in the server ar e identi cal. 1 2 3 4 5 6 7 8 9 10 1 1 Module han dle 2 Cooling fans 3 CPU module board 4 CPU socket #2 (a dditional) 5 AC inlet (in the ba ck) 6 Backboard conn ector (in the b ack) 7 CPU socket #1 (st andard) 8 DIMMs 9 Powe[...]

  • Page 29

    1-12 System Overview CPU Module Board Figure 1-7 shows the major components of the CPU module board. 12 3 3 4 56 1 2 3 4 5 6 Group 1 Group 2 Group 3 CPU Module Board 1 Cooling fa n conne ctor 2 LED connector 3 Power conne ctor 4C P U s o c k e t # 2 5C P U s o c k e t # 1 6 DIMM socket s (Slots #1 to #6 fro m top to bottom). Add memory modules i n [...]

  • Page 30

    System Overview 1-13 PCI Module Figure 1-8 shows the internal components of the PC I module. Both PCI modules in the server are identical . 1 2 3 4 5 6 7 8 1 Cooling fa ns 2 Power unit 3 AC inlet (in t he rear) 4 Backboard co nnector ( in the re ar) 5 PCI module board 6 Video board 7 PCI riser card 8 PCI board rete ntion bracket Figure 1-8 PCI Modu[...]

  • Page 31

    1-14 System Overview PCI Module Board Figure 1-9 shows the major components of the PC I module board. 1 23 4 5 6 7 8 9 1 SCSI connect or (ex ternal) 2 Configurati on jump er pin 3 Battery (lithiu m battery) 4 Cooling fa n 1 conn ector 5 Power conne ctor 6 IDE conn ector 7 Power sw itch connec tor 8 9 LED connec tor SCSI connect or (internal) Figure[...]

  • Page 32

    System Overview 1-15 Chassis Board Layout (Rack-mount Model) Figure 1-10 shows the location of the clock boa rd, I/O interfac e board and the back panel in the rack-mount model. In the tower model, these components are located at the lower rear of the plug-in modules. Figure 1-10. Chassis Board Layout Clock board Interface board Back panel[...]

  • Page 33

    1-16 System Overview PCI Module LEDs This section describes the LED indicators located in the PC I Module and will assist you in determining the appropriate action to take as the result of a specific LED indica tions. PCI Module LEDs include the Power LED, the BMC LED, the PC I Status LE Ds 1 and 2 and the Disk Access LED. POWER LED The POWER switc[...]

  • Page 34

    System Overview 1-17 LED indications Description Action Detected a fata l voltage error . Contac t your sale s agent . Detected a temperatur e error to be warned. If LCD display s some error message, r efer to the error message li st (see C hapter 5). Check if dust is accumul ated on internal fan s and confirm t hat the f an cables are con nected f[...]

  • Page 35

    1-18 System Overview PCI Module Status LEDs (1 and 2) and Disk Access LED The PCI module has three LEDs that combined, indicate the status of the PCI modules and hard disks. These LEDs are located on the front of ea ch PCI module in the server and are described in Table 1-2. R efer to Fi gure 1-3 for the location of these th ree LEDs on the front o[...]

  • Page 36

    System Overview 1-19 CPU Module LEDs This section describes the LED indicators assist you in determining the appropriate action to take as the result of a specific LED indications. PCI Module LEDs include the CPU Status L EDs 1 and 2. CPU Module Status LEDs (1 and 2) The two CPU module LEDs combined show the status of CPU modules. These L E Ds are [...]

  • Page 37

    1-20 System Overview PCI Board Slot Status LEDs Up to three PCI boards may be installed in each PC I Module. One of these slots is dedicated to the VGA graphics board. Re fer to Fi gure 1-5 for the location on the PC I board slot status LEDs. To show the status of PCI board slots, each PCI module has three status LEDs. The PCI Board Slot status LED[...]

  • Page 38

    System Overview 1-21 LAN Connector LEDs Two LAN ports (connectors) located in the r ear of the server include two LEDs each: 100/10 LED (LAN connector 1) and 1000/100/10 LED (LAN conn ector 2) These LEDs show the transfer r ate of the network in use. Refer to Figure 1-5 for the location of the LAN connector LEDs. Table 1-6. LAN Connector LEDs LED i[...]

  • Page 39

    1-22 System Overview System Components and M odule Set The following sections describe the s ystem components and module sets inside the server. CPU Modules The server has two CPU modules that provide Dual Modular Redundan cy (DMR). The CPU modules are numbered 1 and 2, left to ri ght as seen from the front of the tower system. The CPU modules are [...]

  • Page 40

    System Overview 1-23 Table 1-8. Features of the PCI module Feature Description PCI slots Three PCI ex pansion car d slots are avail able in the PC I module . Note that Slo t 1 is reserv ed for a grap hics v ideo card. Embedded adapters T hree embedded ad apters ar e avai lable as fo llows: – LAN X 2 – SCSI disk Network port Two Ethernet p orts [...]

  • Page 41

    1-24 System Overview Table 1-9 summarizes the features o f storage ba ys and hard disk drives. Table 1-9. Features of the Storage Bays and Hard D isk Drives Feature Description Disk drives H ot pluggab le and redun dant . Disk drive spee ds and storage capacity Disk driv e spindle speed s of 10,000 R PM for 36G b and 73GB storage capacity disk driv[...]

  • Page 42

    System Overview 1-25 Floppy Disk Driv e A USB floppy disk drive is attached to the server. It allows you to read and write (save) data using flopp y disks. See Figure 1-11. The USB floppy disk drive accepts the followin g ty pes of flopp y disks: ! 2HD floppy disk (1.44MB) 2DD floppy disk (720KB) Figure 1-11. External Floppy Diskette Drive Drive le[...]

  • Page 43

    1-26 System Overview Optional Components Optional components are described in the following subsections. Monitor, K eyboard, and Mouse The system does not require a monitor, ke yboard, or mouse for most server management functions other than the initial boot, system upgrading, or system troubleshooting. USB-compatible keyboard and mouse conn ectors[...]

  • Page 44

    System Overview 1-27 BIOS The BIOS and Setup Utility are located in the F lash EPROM on the CPU board and include support for s ystem setup and legacy device configuration. A number of securit y, reliability , and management fe atures also have been incorporated to meet vita l server needs. USB/ID E Co ntro ller The ServerWorks ROSB chip supports t[...]

  • Page 45

    1-28 System Overview SCSI Controlle r The PCI board includes an embedded Q Logic ISP12160A SCSI dual channel controller for supporting the hard disk drives in the storage ba ys. It is a 64-bit direct memor y access (DMA) bus master and a 64-bit PCI bus at 33 MHz. This SCSI controller interfaces the PCI bus to two Ultra 160 SCSI buses. The SCSI cont[...]

  • Page 46

    System Overview 1-29 Baseboard Management Controller s (BMC) Server management is concentrated in the Baseboard Management Controllers ( BMC). The BMCs and associated circuitr y are powered from a 5Vd c standb y voltage , which remains ac tive when system power is switched of f, but the ac power source is still on and connected. The BMC supports th[...]

  • Page 47

    1-30 System Overview The external device I/O connectors located on e ach PCI module (see Figure 1-6) provide support for two LAN ports and a SCS I connector for connecting ex ternal SCSI devices.[...]

  • Page 48

    2 Setting Up the System ! Overvi ew ! Selecting a Site ! Unpacking the System ! Installation ! Connections ! Connecting the Power Cord(s ) ! Basic Operation ! Power ON ! Power OFF ! POST Check ! Forced Shutdown and Clear[...]

  • Page 49

    2-2 Settin g Up the Sys tem Overview This chapter describes how to sel ect a site, unpack the server, m ake cable connections, and power on the tower-b ased or rack-mount server u nits. Selecting a Site The server operates reliabl y in a typical office environm ent. Choose a site that is: ! Near grounded, three-p ronged power outlets. Note : For th[...]

  • Page 50

    Setting Up the System 2-3 Unpacking the System ! WA RN I N G Your ser ver weig hs ap proxim atel y 132 pounds (60 k g). If your ser ver cont ains num erous option al boar ds and peripher al dev ices, it will wei gh m ore. T o avoid personal injur y, mak e sure you have s om eone help you lif t or m ove the server . When you receive your server, if [...]

  • Page 51

    2-4 Settin g Up the Sys tem Installation This section describes installation of your server. Tower Model IMPOR T A NT : The server is a precision ins trument. Handle it with care. Select a suita ble location for the towe r model. CAUTIO N Observe the follow ing instructio ns to use this e quipment s afely. Fai lure to follow the se instruct ions c [...]

  • Page 52

    Setting Up the System 2-5 ! A location where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide, or oz one) is generated, or a location that is close t o chemicals or ex posed to chemic als. ! A location whose floor is covered with non-antistatic ca rpet. ! A location that may be subject to falling objects. ! A locat[...]

  • Page 53

    2-6 Settin g Up the Sys tem After installing the server, open its front door and install the CPU and PC I modules. For details, see the following section “Installation of Rack-mount Model.” Proce dures are ba sically the same for the tower model, e xcept that its modules are mounted verticall y instead of horizontally. IMPOR T A NT : Follow the[...]

  • Page 54

    Setting Up the System 2-7 Installation of Rack-mount Model IMPOR T A NT : The serv er is a precision ins trument. Handle wi th care. Mount the server in a rack that conforms to the E IA standards. To install a rack, contact your sales agent or m aintenance personnel. CAUTIO N To avoid the r isk of persona l injury, u sers shoul d not att empt to in[...]

  • Page 55

    2-8 Settin g Up the Sys tem W A RNING Observe the follow ing instructio ns to use the serv er safely . Failure to follow these instru ctions could lea d to a de ath or ser ious i njury. ■ Do not inst all the equipment in non-d esignat ed places . ■ Do not con nect the ground w ire to a gas p ipe. CAUTIO N Observe the follow ing instructio ns to[...]

  • Page 56

    Setting Up the System 2-9 ! A location that is close to equipment that causes power noises (e. g., sparks caused b y power-on/off using a relay). If you must install the server close to such equipment, request your sales agent for separate power cabling or noise filter insta llation. IMPOR T A NT : T emperature in crease inside the rack and airflow[...]

  • Page 57

    2-10 Settin g Up the Sys tem IMPOR T A NT : ! Power of f the s erver before connecting periph eral devices, wi th the exception of peripherals w ith USB interface. Connecting a pow ered peripheral devi ce to the powered server will cause malfunctions and failures. ! T o connect a third-party peripheral dev ice or interf ace cable to the server , ch[...]

  • Page 58

    Setting Up the System 2-11 After connecting cables to PC I modules, secure them with the cable ties. When completing connections to peripheral equipment, secu re the cables with the cable tie provided on the server. Connecting the Powe r Cord(s ) Plug the female end of each AC power cord into the input receptacl e(s) on the rear of the server unit [...]

  • Page 59

    2-12 Settin g Up the Sys tem Basic Operati on This section describes basic operation procedu res of the serv er. Locking and Unlocki ng the Front Bezel The front bezel covers built-in components of the server su ch as the POWER switch, CD-ROM drive, and hard disks. The tower model server has a door -t ype bezel (it can also be detached ). The rack-[...]

  • Page 60

    Setting Up the System 2-13 Rack-mount Model The rack-mount model server is equipped with a det achable front b ezel. See Figure 2-4. Detach Follow the steps be low to detach the fr ont bezel: 1. Insert the security key into the slot a nd turn it with a little pre ssure to release the lock. Lock Release Figure 2-4. Unlocking the Front Bezel (Rack-mo[...]

  • Page 61

    2-14 Settin g Up the Sys tem Power ON Follow the steps below to turn on the power. (A rack-mount model is shown here for conveni ence of ex planation. However, the steps are the s ame for a tower model except that the modules are mounted vertic ally. 1. Power on the display unit and other peripheral devices connect ed to the server. NOTE: If the po[...]

  • Page 62

    Setting Up the System 2-15 Power OFF Follow the steps below to turn off the power. If the server is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. 1. Perform a normal shutdown from Windows 2000 Advanced Server. The server will be powered off automaticall y and only one PC I Module POWER L ED will remai[...]

  • Page 63

    2-16 Settin g Up the Sys tem Flow of POST This section walks you through how POST is performed. 1. When you power on the server, one select ed CPU/PCI module will start up. POST will be performed on this selected CPU/PC I module. 2. Memory check starts. A message appears at the upper l eft of the scre en to show that the basic and expanded memories[...]

  • Page 64

    Setting Up the System 2-17 If multiple SCSI controller boards are mounted on the PC I bus, the SCSI BIOS star tup message will appear for these boards in nume rical order (PCI #1, PCI #2, PCI #3…). 6. The screen shows SCSI ID numbers used by the connected SCS I devices. 7. Upon completion of POST, the password entry screen appears p rior to OS st[...]

  • Page 65

    2-18 Settin g Up the Sys tem Forced Shutdown and Cle ar Read this section if your server does not operate as expected, or if you want to return all se tup values to those made at shipme nt. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server , or resetting does not functi[...]

  • Page 66

    3 Configuring Your Sy stem ! Configuring Your System ! BIOS Setup Utility ! Fast! Util Utility ! Configuring System Jumpers[...]

  • Page 67

    3-2 Configuring Your System Configuring Your System Configuration a nd setup utilities are used to change your syste m configuration. You can confi gure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique sy stem parameter s are configured using the BIOS Setup, which is stored in the system[...]

  • Page 68

    Configuring Your System 3-3 BIOS Setup Utility The BIOS Se tup Utility is used to c hange system configuration par ameters. The utility is r esident in the sy stem FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.[...]

  • Page 69

    3-4 Configuring Your System Table 3-1 Setup Menu Value Keys Ke y Function in Setup M enu F1 or Alt-H Get Help about an ite m. ESC Exit the curren t menu and return to the pr evious me nu. Left or righ t arrow keys M ove between menus. Up or down arrow keys Move cursor up and down. T he cursor mov es only to the settings tha t you c an change. HOME [...]

  • Page 70

    Configuring Your System 3-5 Main Menu Feature Choices or Display Only Description Your Setting Processor Ty pe ——————— (Display Only). Shows the type of proce ssor in stalled. Processor Spee d XXX MHz (Display Only) . Indicat es the processor speed . Cache RAM XXX KB (Display O nly). Indicat es the cache RAM siz e. System M emory XXX [...]

  • Page 71

    3-6 Configuring Your System Advanced Menu Feature Description Your Setting Advanced Refer to Adv anced Subme nu. Processor Information Refer to Proce ssor Inform ation Submen u Memory Information Refer to Memory Inf ormation Sub menu. Peripheral Co nfigurat ion Refer to Perip heral Conf iguration Submenu. Monitoring C onfigurati on Refer to M onito[...]

  • Page 72

    Configuring Your System 3-7 Advanced Subm enu Feature Choices or Display Only Description Your Setting Boot-time Diagno stic Screen: Disabled Enabled Display s the diagno stic scre en during POST instead of the Logo. The B oot-Time diagnost ic scr een is automatical ly enabled if redirection or R OM pilot is enabled. RomPilot Sup port Disabled Enab[...]

  • Page 73

    3-8 Configuring Your System Mem ory Inform ation Subm enu Feature Choices or Display Only Description Your Setting DIMM #1 - #6 Siz e: (Display Only). Show s the memo ry si ze of DI MM install ed. DIMM #1 - #6 Spe ed: (Display O nly). Show s the clock spe ed of D IMM installed. Peripheral Confi gurati on Subm enu Feature Choices or Display Only Des[...]

  • Page 74

    Configuring Your System 3-9 Monitori ng Confi guration Subm enu Feature Choices or Display Only Description Your Setting Option ROM Scan Monitoring D isabled Enabled Disab les and ena bles the O ption ROM Scan M onitoring Feature. Option ROM Monitoring T ime- out* 5 (1 to 20) Boot Monitorin g Disabled Enabled Disab le or enable the boot monitoring [...]

  • Page 75

    3-10 Configuring Your System Keyboard Fe atures Subm enu Feature Choices or Display Only Description Your Setting Numlock Au t o On OFF Selects the p ower-on sta te for Numlock. Key Click Disabled Enabled Disab les or enabl es key click. Keyboard Auto- repeat Rate 10/sec 6/sec 2/sec Selects key rep eat rate. Keyboard Auto- repeat Delay 0.25 sec 0.5[...]

  • Page 76

    Configuring Your System 3-11 Security Menu Note: Enab ling t he Su pervisor Pass word f ield req uires a pass word for en tering Setup. T he pass words ar e not cas e sensiti ve. Feature Choices or Display Only Description Your Setting Supervisor Password i s Clear Status only, user ca nnot mo dify . Once set, t his can be disab led by setting it t[...]

  • Page 77

    3-12 Configuring Your System Feature Choices or Display Only Description Your Setting Power Switch Mas k Masked Unmasked Determi nes w hether pow er switch is masked or unma sked. S electin g "Masked" dis abl es pow er-off with the power sw itch after the operating syste m is starte d (including shutdow n by pres sing the Power sw itch fo[...]

  • Page 78

    Configuring Your System 3-13 *Pressing the P ower switc h for at least 4 seconds shuts down power to the server. Therm al Sensor Subm enu Feature Choices or Display Only Description Your Setting Thermal Sensor Disabled Enabled When enabled deter mi nes if the BIOS w ill disable boot (if temperatur e is not w ithin a safe rang e). Upper Limi t 7 –[...]

  • Page 79

    3-14 Configuring Your System Feature Choices or Display Only Description Your Setting Size [0] Size of ft M emory is sp ecified (M B) Start Address - Shows the start addre ss of ft M emory (v iew only) Boot Menu Use the up or down arrow k eys to select a device, then press th e <+> or <-> keys to move the device higher or lower in the b[...]

  • Page 80

    Configuring Your System 3-15 Fast!Util Utility The Fast!Util utility detects the SCSI host adapter s on the PCI board and on option SCSI controller boar ds. However, the Fast!Util is only used when an optional SCSI Controller is installed and is used ma inly to set the tra nsfer rate of connected SCSI device. Use the Fast!U til to: ! Change default[...]

  • Page 81

    3-16 Configuring Your System Configurati on Settings Menu The Configuration Settings Menu lists the following se lections. Configuration Settings Menu Host Adapter Setti ngs SCSI Device Settings SCSI Bus Settings Autoconfigure SC SI Device s Selectable Boo t Setting s Restore Defau lt Adapter Settings Raw Nvram Data Host Adapt er Setti ngs Subm enu[...]

  • Page 82

    Configuring Your System 3-17 SCSI Device Settings S ubmenu Feature Choices or Display Only Description Your Setting Disconne cts OK Yes No Specify w hether the disconnect ion of SCSI d evices from the SCSI b us is enabled or disabled. Check Parity Yes No Specify w hether the parity check is provided or is not provided. Enable LUNs Yes No Specify w [...]

  • Page 83

    3-18 Configuring Your System SCSI Bus Se ttings Submenu Feature Choices or Display O nly Description Your Setting SCSI Bus SCSI ID 0, 1, 2, 3, 4, 5, 6, 7 , 8, 9, 10, 11, 12, 13, 14, 15 Specify the SCSI bus ID value. Value 7 is s et for SCSI Bus 0 a nd value 6 is set for SCSI Bu s 1. SCSI Bus Reset Enabled Disabled Make the reset valid or invali d f[...]

  • Page 84

    Configuring Your System 3-19 Selectable B oot Se ttings Su bmenu Feature Choices or Display O nly Description Your Setting Selectable SCSI Boot Enabled Disabled Specify whether the boot from the SCSI device can be se lected or not selecte d. SCSI Bus 0 1 Select the bu s to whic h the st arted SCSI device is conne cted. SCSI Boot ID 0 , 1, 2, 3, 4, [...]

  • Page 85

    3-20 Configuring Your System SCSI D isk Util ity When "Sca n SCSI Bus" is sele cted in the "Fast!Util Options Me nu" the utility menu appears that is used to format or verif y the connected SCS I devices. ! CA UTI O N Devices c an be proc essed in SC SI bus es and SCSI IDs . Be caref ul not to f orget the s electe d bus and ID. [...]

  • Page 86

    Configuring Your System 3-21 The "Configura tion Settings Modifie d" screen selections a re as follows. Configuration Settings M odified Save Changes Do not sav e changes The termination sc reen "Exit Fast! UTIL" selec tions are as follows. Exit Fast!UTIL Reboot Syst em Return to FAST !UTIL[...]

  • Page 87

    3-22 Configuring Your System Configuring System Jumpers Before You Begin Only a qualified technical person should p erform the procedu res in this section. ! CA UTI O N Electrost atic d ischarge (ESD) can d am age the s ystem boards. Modif y system boards onl y at an ESD work station . Other wise, wear an antist atic wrist st rap attac hed to c has[...]

  • Page 88

    Configuring Your System 3-23 Table 3-1 lists the Sy stem Jumpers and their factory default settings. ! CA UTI O N DO NOT change a ny oth er switc h jum per settin gs. An y change m a y cause the ser ver to f ail or m alf unction. Table 3-1. System Jumper Sum mary Jumpers Function Jumper On/Off (default in bold) What it does at sy stem reset. 1–2 [...]

  • Page 89

    3-24 Configuring Your System Moving System Jumpers ! CA UTI O N Before do ing th e proce dures i n this s ectio n, mak e s ure that your s ystem is powered off and unplu g the AC p ower c ords from the back of the c hassis. F ailure to discon nect po wer before m oving t he jum pers can res ult in person al inj ury an d equipm ent dam age. Observe [...]

  • Page 90

    Configuring Your System 3-25 Clearing CMOS and Passwo rd To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 4. 2. Remove the spare jumper from pins 11 and 12 on system jumper block, see Figure 3-1. 3. If clearing CMOS, reinstall the spare jumper on pins 1 and 2 (CMOS clear) of system jumper blo[...]

  • Page 91

    [...]

  • Page 92

    4 CRU Replacement and Upgrades ! General Information ! Precautions ! Preparing Your System For Upg rade ! Opening And Closing The Front Bezel ! Replacing CPU Modules ! Replacing Or Adding Processors ! Replacing Or Adding Dimms ! Replacing A PCI Module ! Installing PCI Adapter Boards ! Installing A Hard Disk Drive[...]

  • Page 93

    4-2 CRU Replacement and Server Upgrades General Information This chapter c ontains procedures for removing and insta lling customer- replaceable units (CRUs) and step-b y-step instructions for upgrading your server s ystem. When you disassemble any part of the serv er, note the orientation and placement of an y cables or shielding that you remove. [...]

  • Page 94

    CRU Replacement and Server Upgrades 4-3 Precautions The following warnings and cautions appl y throughout this chapter. Onl y a technicall y qualified person should integrate and configure the s ystem. The only procedures that can saf ely be done with the system power on is removing or installing (hot-swapping) an SCA disk drive/car rier assembly i[...]

  • Page 95

    4-4 CRU Replacement and Server Upgrades ! CA UTI O N Electrostatic disc harge (ESD) and ESD protection. ESD can dam age disk drives , boards , and other par ts. T his system can withs tand n orm al levels of en vironm ental ESD while you are hot-s wappi ng SCSI har d dri ves or hot- swapping a fail ed fan m odule or power s uppl y. However , we rec[...]

  • Page 96

    CRU Replacement and Server Upgrades 4-5 Preparing Your System for Upgrad e Always observe the following guidelines when replacing or installing devices in your system. ! Your fault-tolerant server allows you to remove, install, and replace devices while the server is in continuous operation. Howev er, when it is necessar y to work on the server wit[...]

  • Page 97

    4-6 CRU Replacement and Server Upgrades Opening and Closing th e Fron t Bezel The front bezel covers built-in components of the server su ch as the POWER switch, CD-ROM drive, and hard disks. The tower model server has a door -t ype bezel (it can also be detached ). The rack-mount model server has a cov er-like detach able bezel You need to open th[...]

  • Page 98

    CRU Replacement and Server Upgrades 4-7 Rack-mount Model The rack-mount model server is equipped with a det achable front b ezel. See Figure 4-2. Detach Follow the steps be low to detach the fr ont bezel: 1. Insert the security key into the slot a nd turn it with a little pre ssure to release the lock. Lock Release Figure 4-2. Unlocking the Front B[...]

  • Page 99

    4-8 CRU Replacement and Server Upgrades Replacing CPU Modules Your system contains two redundant CPU modules that are a ccessible from the front of the server unit. The following subsections pr ovide the procedures for removing and insta lling CPU modules. Removing a CPU Module 1. Observe the safet y and ESD precautions listed at the beginning of t[...]

  • Page 100

    CRU Replacement and Server Upgrades 4-9 5. Pull the release levers to their unlocked position. This disconnects the CPU module from its backplane. Then pull the CPU module out of the chassis until the locking latch engages. Se e Figure 4-5. Locking latch Figure 4-5. Module Locking Latch 6. Then, with the assistance of another person, push down ward[...]

  • Page 101

    4-10 CRU Replacement and Server Upgrades Figure 4-6. Locking the CPU Module in the Chassis. 5. Hand-tighten the two thumbscrews that fasten the CPU module locking latches to the c abinet. Note: Hand-ti ghten t he thum bsc rews onl y as m uch as required to acti vate th e inter lock s witch that allows p ower t o be applie d to the CPU m odule. 6. C[...]

  • Page 102

    CRU Replacement and Server Upgrades 4-11 Replacing or Adding Processo rs The following subsections pr ovide the procedures for removing and insta lling the Xeon processor. Use these pro cedures when replacing or addin g processors to your system. When adding a second pro cessor to a CPU module an identical processor must be added to the other CPU m[...]

  • Page 103

    4-12 CRU Replacement and Server Upgrades Figure 4-7. Removing the Three Screws Securing the Top cover of the CPU Module 4. Locate the two processor sockets on the CPU board inside the CPU module. See Figure 4-8. CPU #2 CPU #1 Figure 4-8. CPU Board Component Locations 5. Remove the CPU a ir duct from the processors and the anti- dust sheet from the [...]

  • Page 104

    CRU Replacement and Server Upgrades 4-13 Figure 4-9. Removing the CPU Air Duct 6. Raise the lever on the socket to its up position. See Figure 4-10. Figure 4-10. Raising the Socket Lever 7. Position the processor over the processor socket so that its pins align with the socket holes. See Fi gure 4-11. Note: Bot h the proc essor a nd pr ocessor sock[...]

  • Page 105

    4-14 CRU Replacement and Server Upgrades Figure 4-11. Installing the Processor 8. Gently apply pressure equally over the top surface of the processor until it seats in the socket. The processor should fit, do not force th e processor into the socket. Push the soc ket lever down until it snaps into the locked position. See Figure 4-12. Figure 4-12. [...]

  • Page 106

    CRU Replacement and Server Upgrades 4-15 Figure 4-13. Installing the Therma l Cooling Sheet 10. Position the heat sink on the processor. See Figure 4-14. Figure 4-14. Installing the Processor Hea t Sink 11. Install both heat sink clips as follows: ! CA UTI O N Do not allo w the he at sink to roc k back and f orth while securing t he heat sink clips[...]

  • Page 107

    4-16 CRU Replacement and Server Upgrades  W hile ensuring the heat sink is level and secure with one hand, sn ap one end of the clip down over the corr esponding tab on the retention module (3). Then snap the opposite corner clip (4). Snap th e remaining end of the clips down over the corresponding tabs (5) (6). Be sure the clip is adequatel y e[...]

  • Page 108

    CRU Replacement and Server Upgrades 4-17 ! WA RN I N G If the s ystem was run ning, a n y processor a nd heat s ink installe d is hot. To a void t he poss ibilit y of a bur n, let t he components cool f or 10 m inutes befor e contin uing with these procedures . 5. Remove the heat sink from the top of the processor b y inserting a small screwdriver [...]

  • Page 109

    4-18 CRU Replacement and Server Upgrades 11. Install the CPU module into the system cabinet following procedures previously deta iled in this chapter . 12. Power on the CPU module and reboot the s ystem to ensure POST does not display any erro r messages. If error mess ages are displa yed, see the POST error me ssages listed in Cha pter 5.[...]

  • Page 110

    CRU Replacement and Server Upgrades 4-19 Replacing or Adding DIMMs The following subsections provide the procedu res for confi guring and upgrading system memory. Use these procedu res when replacing or addin g dual inline memory modules (DIMMs) to your system. When adding or chan ging memory in a CPU module the same changes must be must be made to[...]

  • Page 111

    4-20 CRU Replacement and Server Upgrades Installing DIMMs When properl y installed, the DIMM module is oriented at an angle of 90 degrees relative to the CPU board. 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this c hapter. 2. Remove the three screws from the top and rear of the CPU module secu[...]

  • Page 112

    CRU Replacement and Server Upgrades 4-21 Figure 4-20. Installing a DIMM 9. Repeat steps 5 through 8 to install additional DIMMs. 10. Install the CPU module top cover removed in Step 2, securing it with three screws. 11. Install the CPU module into the system cabinet following procedures previously deta iled in this chapter . 12. Power on the CPU mo[...]

  • Page 113

    4-22 CRU Replacement and Server Upgrades 5. If you are replacin g DIMMs, perform Installing DIMMs earlier in this chapter, otherwise continue with the nex t step. 6. Install a DIMM cover in the now empt y socket. See Instal ling DIMMs earlier in this chapter. 7. Install the CPU module top cover removed in Step 2, securing it with three screws. 8. I[...]

  • Page 114

    CRU Replacement and Server Upgrades 4-23 LED 1 LED 2 Thumbscrews Figure 4-22. PCI Module Status LED Indicators 4. Disconnect (if connect ed) all P CI cables and t he netwo rk cable from th e rear of the PCI module. 5. Unscrew the knurled screws s ecuring the locking handle to the PC I module. See Figure 4-22. 6. Pull the release levers to their unl[...]

  • Page 115

    4-24 CRU Replacement and Server Upgrades Installi ng a PCI Module 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2. Position the locking latches on the front of the PCI module in the unlocked position. 3. With the assistance of another person, support the PC I module with both hands and caref ully slide it into [...]

  • Page 116

    CRU Replacement and Server Upgrades 4-25 Installing PCI Adapter Boards This subsection describes how to install PCI adapter boards. Us e these procedures when addin g or replacing PCI adapter boards in your system. When adding, but not replacing a PCI adapter bo ard in a PCI module an identical PC I adapter board must be add ed to the other PCI mod[...]

  • Page 117

    4-26 CRU Replacement and Server Upgrades 3. Remove the top cover of the CPU module by sliding it slightly towards the rear of the module until it stops and its hooks disengage from the tab slots in the module chassis and then pull it straight up. See Figure 4-26. Figure 4-26. Removing the Three Screws Securing the Top cover of the PCI Module 4. Ide[...]

  • Page 118

    CRU Replacement and Server Upgrades 4-27 Rear Slot Cover PCI Board Retainer Bracket Figure 4-28. Rear Slot Cover and Retainer Bracket Loca tions 8. Holding the PCI board by its top ed ge or upper corners, firml y press the board into the PCI expansion slot on the PCI module board. The tapered foot of the PCI board retaining bracket must fit into th[...]

  • Page 119

    4-28 CRU Replacement and Server Upgrades PCI Board Retainer Bracket Figure 4-30. Installing the PCI Board Retaining Bracket. 10. If installing a long PCI board, slide the bracket towards the rear of the module to fasten the other ed ge of the board. Tighten the bracket scr ew. See Figure 4-31. Screw Bracket Figure 4-31. Adjusting the Card Bracket t[...]

  • Page 120

    CRU Replacement and Server Upgrades 4-29 Installing a Hard Disk Drive 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front bezel on the tower cabin et or front bezel on the rack-mount s ystem. See Opening and Closing the Front Bezel found earli er in this chapter . 3. Determine which hard [...]

  • Page 121

    4-30 CRU Replacement and Server Upgrades 7. Secure the drive in the drive carrier with the four screws supplied with the disk drive. See Figure 4-33. Figure 4-33. Mounting the Hard Drive into the Drive Carrier 8. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPOR TA NT: ! Carefully hold the h ard[...]

  • Page 122

    CRU Replacement and Server Upgrades 4-31 Removing a Hard Di sk Dri ve 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or f ront covers on the rack-mount s ystem. See Opening and Closing the Front Door of the Tower Cabinet earlie r in this chapter or Removing [...]

  • Page 123

    4-32 CRU Replacement and Server Upgrades Hot-Swapping a Hard Drive If you are swapping out a fault y hard drive, you can determine which drive to remove b y checking its Disk Dri ve Status LEDs. See “St atus LED Indicator Descriptions” in Chapter 1. Note: W hen the Disk Err or LED in dicat es a dr ive f ault (stead y amber light), you can r em [...]

  • Page 124

    5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! PCI Installation Tips ! Error Messages and Beep Codes ! How to Identify BIOS and BMC Revision Levels[...]

  • Page 125

    5-2 Pro blem S olv ing Problem Solving This chapter helps you identify and solve problems that ma y occur during system installation or while using your system. The first sec tion of this chapter tells y ou how to reset your s ystem in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you[...]

  • Page 126

    Prob lem S olv ing 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the s ystem hardware and softwar e have been running correctly. Initial System Startup Incorrect insta llation or configuration usua lly ca[...]

  • Page 127

    5-4 Pro blem S olv ing Running New Appli cati on Software Problems that occur when you run new application software are usuall y related to the software. Fault y equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following c hecklist. Checklist ! Does th[...]

  • Page 128

    Prob lem S olv ing 5-5 After System Has Been Running Correctl y Problems that occur after the s ystem hardware and software hav e been running correctly often indicate equipment failure. However, man y situations that are eas y to correct can also caus e such problems. If you have problems after the s ystem has been running correctly, check the fol[...]

  • Page 129

    5-6 Pro blem S olv ing Diagnostic Procedure s This section provides a more detailed approach to diagnosing and id entifying problems and then locatin g their sources. Error C heck ing Each time you tur n on the system, POST (Power- On-Self-Test) r uns automatically and checks all boards, processors, ke yboard, and mouse. If POST finds an error, it [...]

  • Page 130

    Prob lem S olv ing 5-7 Monitori ng POST Each time you tur n on the system, the Power- On Self-Test (POST) runs automatically and checks the CPU modules, PCI modules, keyboard, mouse, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memor [...]

  • Page 131

    5-8 Pro blem S olv ing POST Keys and Errors Action/Messa ge Descriptio n If POST Beeps Bef ore Video Appear s Initializat ion fail ed before video ini tializ ed. Most be ep cod e errors are fatal; initia lization cannot c ontinue. R efer to t he section “Error M essag es” in t his ch apter. If Monitor Disp lays Error Note error; press F1 to co [...]

  • Page 132

    Prob lem S olv ing 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorr ect beep patt ern ! No characters appe ar on screen ! Characters on the screen appea r distorted or incorrect ! Diskette drive ac tivity LED does not light ! Har[...]

  • Page 133

    5-10 Pro blem S olv ing No Characters Appear on Screen Check the foll owing: ! Is the keyboard wor king? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugge d in and turned on? Many modern video monitors shut down when inactive and ma y require a moment to warm up when activated. ! Are the brightness and contras[...]

  • Page 134

    Problem Solving 5-11 Diskette Drive Activi ty LED Does Not Light Check the foll owing: ! Are the diskette drive's power and si gnal cables properly installed? ! Are all rele vant switches and jumpe rs on the diskette drive set correc tly? ! Is the diskette drive properl y configured? ! Is the diskette drive activity light always on? If so, the[...]

  • Page 135

    5-12 Pro blem S olv ing CD-ROM Driv e Acti vity Li ght Does Not Li ght Check the foll owing: ! Is the power and signal cabl e to the CD-ROM drive properl y installed? ! Are all rele vant switches and jumpe rs on the drive set co rrectly ? ! Is the drive properl y configured? ! Is the onboard IDE controller enabled? Problems with Appli cati on Softw[...]

  • Page 136

    Problem Solving 5-13 Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is se curel y attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connect ed to the port from the onboard netwo rk controller. ! Make sure the other adapter supports sh ared int[...]

  • Page 137

    5-14 Pro blem S olv ing Error Messages an d Be ep Codes This section describes the MWA/ESMPRO error messa ges, POST error codes and messages, and the POST error beep cod es. MWA/ESMPRO Erro r Messages If the server s ystem detects an error while oper ating (power on) or while the po wer is off, these error messa ges may be viewed using ESMPRO or MW[...]

  • Page 138

    Problem Solving 5-15 ST A TUS LE D Error Message Color State Suspected module Description Procedure = A = = A = = A = = A = AmbientTempAlm00 Am ber B l i nk CPU module T emperature alarm (lower limit ) AmbientTempAlm02 Am ber Lit CPU modul e F atal temperature alarm (lower limit) AmbientTempAlm07 Am ber B l i nk CPU module T emperature alarm (upper[...]

  • Page 139

    5-16 Pro blem S olv ing Error Message S T A T U S LED Suspected module Description Procedure Cor0 +5.0vAlm 09 Amber Lit PCI module #1 Fatal 5 -V power voltage alarm (upper limit ) Cor0 +5.0vsAlm 00 Amber B link PCI module #1 5 -V power voltage alarm (lower limit) Cor0 +5.0vsAlm 02 Amber Lit PCI modul e #1 Fatal 5 -V power voltage alarm (lower limit[...]

  • Page 140

    Problem Solving 5-17 ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor0 -12vAlm 09 Amber Lit PCI module #1 Fatal -12-V power voltage alarm (upper limit ) Cor0 Bus PERR 01 Green Blink PCI module #1 PCI bus parity error Cor0 Bus SERR 01 Green Blink PCI module #1 Fatal PCI bus error Cor0 CLK Alm 00 Amber Blink CLOCK bo[...]

  • Page 141

    5-18 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor1 +3.3vAlm 02 Amber Lit PCI modul e #2 Fatal 3.3 -V power voltage alarm (lower limit ) Cor1 +3.3vAlm 07 Amber B link PCI module #2 3.3 -V power voltage alarm (upper limit) Cor1 +3.3vAlm 09 Amber Lit PCI module #2 Fatal 3.3 -V power voltage alar[...]

  • Page 142

    Problem Solving 5-19 ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor1 offline Green Blink PCI module #2 PCI modul e logical ly isolated S tart the PCI module by f t sever utility or dismount and remount that modul e. If not solved by the above, contact your sales agent. Cor1 removed Green Blink PCI module #2 PCI m[...]

  • Page 143

    5-20 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure CPU0 +1.5v Alm 07 Amber B link CPU module #1 1.5 -V power voltage alarm (upper limit) CPU0 +1.5v Alm 09 Amber Lit CPU module #1 Fatal 1.5 -V power voltage alarm (upper limit ) CPU0 +2.5vAlm 00 Amber B l i nk CPU module #1 2.5-V power voltage alarm[...]

  • Page 144

    Problem Solving 5-21 ST A TUS LE D Error Message Color Stat e Suspected module Description Procedure CPU0 FA N Alm 01 Am ber Blink CPU module #1 Cooling f an1 alarm CPU0 FA N Alm 03 Am ber Blink CPU module #1 Cooling f an2 alarm CPU0 FA N Alm 04 Am ber Blink CPU module #1 Cooling f an3 alarm Check t o see if dust is accumulated on the internal f an[...]

  • Page 145

    5-22 Pro blem S olv ing ST A TUS LE D Error Message Colo r State Suspected module Description Procedure CPU00 Temp Alm 00 Amber Blink CPU m odule #1 CPU#1 temperat ure alarm (lower limit ) CPU00 Temp Alm 02 Amber Lit CPU modul e #1 CP U#1fatal temperat ure alarm (lower limit ) CPU00 Temp Alm 07 Amber Blink CPU modul e #1 CPU#1temperat ure al arm (u[...]

  • Page 146

    Problem Solving 5-23 ST A TUS LE D Error Message Colo r State Suspected module Description Procedure CPU2 +2.5VcAlm 00 Amber Blink CPU m odule #2 2.5-V power voltage alarm (lower limit ) CPU2 +2.5VcAlm 02 Amber Lit CPU module #2 Fatal 2.5-V power voltage alarm (lower limit ) CPU2 +2.5VcAlm 07 Amber Blink CPU module #2 2.5-V power voltage alarm (upp[...]

  • Page 147

    5-24 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure CPU2 offline Green Blink CPU module #2 The CPU module has been logical l y disconnect ed. Start the PCI module by ft sever utilit y or dismount and rem ount that modul e. If not solved by the above, contact your sales agent. CPU2 removed Green Bli[...]

  • Page 148

    Problem Solving 5-25 ST A TUS LE D Error Message Colo r State Suspected module Description Procedure = D = = D = = D = = D = DUMP Request! Off - DUMP switch request Contact your s al es agent. = F = = F = = F = = F = FRB Processing Off - Duri ng P OST execution or OS start processing The server is operating normall y . = M = = M = = M = = M = Memor[...]

  • Page 149

    5-26 Pro blem S olv ing POST Erro r Codes and Messages Whenever a recov erable er ror occurs durin g POST, B IOS displays a message on the video display screen to indicate both status and error conditions and causes the sp eaker to beep as the message app ears. B IOS also issues a beep code (one lon g tone followed by two short tones) during POST i[...]

  • Page 150

    Problem Solving 5-27 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0230 System RAM Failed at o ff set D IMM is faulty . • Replace DIM M . • Replace th e CPU mo dule board. 0231 Shadow RAM Failed at o ff set DIMM is faulty . • Replace DIM M. • Replace th e CPU mo dule board. 0232 Extend RAM Fa[...]

  • Page 151

    5-28 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B22 CPUs are inst all ed out of order CPU is faulty . • Replace th e CPU. 0B28 Unsupported Processor detected on Pro cessor 1 The processor (CPU) not supported by this serv er is inst alled in Pro cessor 1. • Insta ll the CPU [...]

  • Page 152

    Problem Solving 5-29 Error Code and Message Description Action 0B80 BMC M emory Test Faile d 0B81 BMC Firmw are Code Area CRC check failed 0B82 BMC core Hardware fa ilure 0B83 B MC IBF or O BF check fai led BMC is faulty . • Replace the PC I modu le board. 0B90 B MC Plat form Infor mation Area corrupted 0B91 BMC update f irmware corrupted BMC is [...]

  • Page 153

    5-30 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B93 B MC SD R Repository e mpty 0B94 IPMB signal line s do not respond 0B95 BMC FRU device failure 0B96 B MC SD R Repository fa ilure 0B97 B MC SEL dev ice fail ure BMC is faulty . • Replace the PC I modu le board. 0B98 B MC SEL[...]

  • Page 154

    Problem Solving 5-31 Error Code and Message Description Action 0BDE 5th SMBus tim eout 0BDF 6th SMBus dev ice ad dress not acknow ledged 0BE0 6th SMBus dev ice Error detected 0BE1 5th SMBus tim eout 0BE2 7th SMBus dev ice ad dress not acknow ledged 0BE3 7th SMBus device Errror detected 0BE4 7th SMBus tim eout 0BE5 8th SMBus dev ice ad dress not ack[...]

  • Page 155

    5-32 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0C00 Rompilot r eports err or number xx • Configurati on error in SETUP . • CPU/PCI modu le board is faulty . • Re-configur e Rompil ot. • Replace the C PU/PCI modul e board. 8600 No w orking DQS v alue found • DIMM is fa[...]

  • Page 156

    Problem Solving 5-33 Table 5-2. Post Error Beep Codes Beeps Error Recommended A ction 1-2-2-3 ROM C hecksum Error Contact y our serv ice repr esentativ e to re place t he CPU module. 1-1-2-4 ROMEXEC Code Error 1-3-1-1 DRAM Refresh Test Error Check if DIM M board i s insta lled correct ly. If t he error persists, c ontact your servi ce representa ti[...]

  • Page 157

    5-34 Pro blem S olv ing How to Identify BIOS and BMC Revision Le vels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automaticall y when your system is powered on, your system monitor displays sev[...]

  • Page 158

    A Technical Specifications ! Server Unit[...]

  • Page 159

    A-2 Technical Specif i cati ons This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the se rver unit tec hnical specific ations. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensio ns Tower-Based Sy stem: Width: 8.7 inches ( 222 mm) 14.6 inc hes (370 m m) inc. st abil[...]

  • Page 160

    Technical Specificati ons A-3 Table A-1. Server Unit Technical Specifications (Continued) Item Specification Chipset Server W orks Server Se t III GC-LE Graphics (VRAM ) Intel ® CT69000 (2 M B VRAM) Fast Ethernet PCI Bu s Controller per I/O M odule 10BASE-T/100BASE-TX T1000BASE-TX netw ork contr oller SCSI Controller Embed ded Adapt ec dual functi[...]

  • Page 161

    [...]

  • Page 162

    B I/O Port Addresses ! I/O Port Addresses[...]

  • Page 163

    B-2 I/O Port Addresses I/O Port Address The factory-set I/O port address es for the s erver are assigned as follows: Address Chip in Use 00-1F 20-21 2E-2F 40-43 60 61 64 70-71 80-8F A0-A1 C0-DF E0-E9 F0 F1-FF 170-177 or BAR2 1F0-1F7 or BAR0 278-27F 2F8-2FF BAR or 376 370-377 378-37F 3B0-3BB 3BC-3BE 3C0-3DF 3F6 or BAR1 3F0-3F7 3F8-3FF 40B 4D0 4D1 4D[...]

  • Page 164

    Glossa ry 1 Glossary A AC (Altern ating C urrent) The ty pe of cur rent av ailable i n wall ou tlets. All com puters m ust convert alternat ing curren t to di rect cu rrent to o perat e. See also D C. address A label, nam e, or num ber that i dentifie s a loc ation in com puter m emory . AS CI I (American S tandard Co de for I nform ation In tercha[...]

  • Page 165

    2 Glossary BM C (Baseboard Ma nagem ent Contro ller) Con tains all of the server m anagem ent function s. One major func tion of th e BMC is to m onitor system m anagement events and log their occurrence in the System Ev ent Log (SEL). boot The pro cess of loa ding the opera ting sy stem into m emory . bps (bits per s econd) The num ber of bits tra[...]

  • Page 166

    Glossa ry 3 CRT (Cathode- Ray Tube) The type of video d isplay used in m onitors for desk top com puters. D DC (Direct Current ) The ty pe of curren t avai lable in the rech argeab le bat tery pack s used in portable com puters. See a lso AC. default The facto ry setting your com pute r uses unles s you ins truct it otherw ise. Fo r exam ple, when [...]

  • Page 167

    4 Glossary EM S (Expanded Mem ory Specificati on) A method o f accessing m emory beyond the 640K lim it of DOS by exchang ing data in and out of m ain m emory at hig h speeds. Som e software require s EMS to o perate . EPROM (Erasable Pr ogramm able Read- Only Memory) A ty pe of m emory dev ice that is usual ly used to stor e system BIOS code. This[...]

  • Page 168

    Glossa ry 5 H hard disk drive See disk driv e. hard ware The physic al par ts of your com pute r, includ ing th e key board, monitor, disk drives, c ables, and circui t cards. hot swap A method used to inse rt or rem ov e SCSI disk driv es into or from an ope rating bus. Th is method is typica lly used in RAI D subsy stem s. When used in non- RAI D[...]

  • Page 169

    6 Glossary LED (Light- Em itting Diod e) A sm all el ectronic d evice that g lows when current f lows thro ugh it. LPT1 or LPT2 The nam e you can assig n a para llel po rt to specify its addr ess. See a lso paral lel port. LVD Super- fast U ltra 2 SCSI Low Voltag e Differen tial (LVD ) Paralle l SCSI In terface. A new SCSI interfa ce that prov ides[...]

  • Page 170

    Glossa ry 7 P parallel port The connec tor on th e back of your com puter tha t allows th e transfe r of da ta betwe en the computer an d a para llel dev ice, such as a paral lel print er. partition The proces s of div iding the s torag e space on a ha rd disk into sep arate areas so that the operating system treats t hem as separate d isk dr ives.[...]

  • Page 171

    8 Glossary registe red SDR AM A type of SDRAM co ntaining an additional bu ffer that allows m em ory to run f aster. See also RAM and SD RAM. ROM (Read-O nly Mem ory) A ty pe of m emory device tha t usually is used to store sy stem BIOS code. This code canno t be alte red and is no t lost wh en the c omputer i s powered off . See also BIOS, EPROM, [...]

  • Page 172

    Glossa ry 9 soft ware Program s with speci fic funct ions, such as word processi ng, dat a base m anagem ent, comm unications, and op eratin g system . SR AM (Static RAM) A temporary stor age area fo r data a nd progr ams. This ty pe of m em ory does not need to be refre shed, but it is los t when the com puter is powered o ff. See also N VRAM and [...]

  • Page 173

    [...]

  • Page 174

    Equipment Log 1 Equipment Log Use this equipment log form to record pertinent inform ation about your s ystem. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the s ystem components, dates of component removal or replacement, and[...]

  • Page 175

    2 Equipment Log Component Manufa cturer Name & Model Serial Numb er (if available) Date Installed Server CPU M odule 1 Module Board 1 Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B CPU M odule 2 Module Board 2 Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM [...]

  • Page 176

    Equipment Log 3 Component Manufa cturer Name & Model Serial Numb er (if available) Date Installed Modem Diskette Drive Network C ontroller 1 Network C ontroller 2 RAID Control ler SCSI Controller Monitor Keyboard Mouse[...]

  • Page 177

    [...]

  • Page 178

    Index-1 A Advance m enu configuring in setu p, 3- 6 B Baseboard m anagem ent (BMC), 1-29 Beep codes, 5- 14, 5-33 BIOS, 1-27, 3-3 BIOS and BMC revis ion levels how to iden tify, 5- 34 Boot menu configuring in setu p, 3- 14 C Controller baseboard m anagem ent (BMC), 1- 29 network, 1- 27 peripheral , 1-28 SAF-TE, 1-26 SCSI, 1-28 USB/IDE, 1-27 video, 1[...]

  • Page 179

    Index-2 PCI insta llation tip s, 5-13 power LED, 5-9 Processo rs descrip tion, 1- 26 R Real tim e clo ck, 1- 28 S SAF-TE contro ller, 1- 26 SCSI contro ller, 1- 28 Security m enu configuring in Setup, 3-11 Server m anagem ent BMC, 1-29 features, 1- 29 Setup advanced m enu, 3-6 boot menu, 3- 14 exit menu, 3- 14 main m enu, 3- 5 security m enu conten[...]

  • Page 180

    xx[...]

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