NEC 5800 manual

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iii CONTENTS Preface ........................................................................................................................................... v Safety I ndicatio ns ............................................................................................................. .......... vi Notes on Using the Serv er................[...]

iv Updating SDR FW ............................................................................................................6-1 1 Mounting a Heat Sink on t he CPU ....................................................................................6-11 Removing the Motherboard ......................................................................[...]

Preface v Preface W elcome to the Express5800/120Mf server Service Guide. This m anual describes the maintenance work necessary for the Express5800/120Mf basic processing unit. Keep this guide at hand for quick reference at any time it may be required. Read the section “Safety Indications” first, then proceed to “Notes On Using The Nec Expres[...]

vi Preface Safety Indications Follow the instructions given in this service guide for proper operation and safe use of the NEC Express5800. This guide describes server components w ith possible danger, hazards that may be caused by ignoring warnings, and preventive actions against such hazards. Server components with possible danger ar e indicated [...]

Chapter 1 Notes on Using the Server This chapter includes useful information for pr oper and safe operation of the NEC Express server . ABOUT W ARNING LABELS The warning label is attached to components with possible danger or their vicinity in the NEC Express server to inform the user that a hazardous situation may arise when operating the server .[...]

1-2 Notes on Using the Server SAFETY NOTES This section provides notes on using the NEC Express server safely . Read this section carefully to ensure proper and safe use of the server . For symbols, see "SAFETY INDICA TIONS" provided earlier . General W A RNING Do not use the NEC Express server for services involving human lives or equiri[...]

1-3 Notes on Using the Server Power Supply and Power Code Use W A RNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to ollow this warning may cause an electric shock. f Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. Failure to follow thi[...]

1-4 Notes on Using the Server CAUTION Use the authorized power cord only. Use only the power cord that comes with the NEC Express server. Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow. Also, observe the following to prevent an electric shock or fire caused by a damaged cord. • Do not stretch t[...]

1-5 Notes on Using the Server Inst allation, Relocation, S torage, and Connection CAUTION Never attempt to lift the NEC Express server only by yourself. The NEC Express server weighs up to 44 kg (depending on its hardware configuration). Carrying the server only by yourself may strain your back. Hold the server firmly by its bottom with another per[...]

1-6 Notes on Using the Server Cleaning and Wo rking with Internal Devices W A RNING Do not disassemble, repair, or alter the NEC Express server. Never attempt to disassemble, repair, or alter the NEC Express server on any occasion other than described in this User's Guide. Failure to follow this instruction may cause an electric shock or fire [...]

1-7 Notes on Using the Server During Operation CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the NEC Express server. Failure to follow this warning may get your hand or hair aught in the fan, resulting in injury. c Do not touch the NEC Expre ss server when it thunders. Disconnect the power plug from[...]

1-8 Notes on Using the Server FOR PROPER OPERA TION Observe the following notes for successful operation of the NEC Express server . Use of the NEC Express server ignoring the notes will cause malfunctions or failures of the server . ! Install the NEC Express server in a place that meets requirements for successful operation. For details, see Chapt[...]

1-9 Notes on Using the Server TRANSFER T O THIRD P ARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide the User ’ s Guide along with the server to a third party . Provided sof tware T o transfer or sell any software application th[...]

1-10 Notes on Using the Server DISPOSAL AND CONSUMABLES ! Dispose the server , hard disk drives, floppy disks, CD-ROMs, and optional boards as required by the local regulations. As k your local government for details. IMPORT ANT : For disposal (or replacement) of the battery on the motherboard of the NEC Express server , consult with your sales age[...]

1-1 1 Notes on Using the Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body . When you use a computer, observe the following to keep y ourself from getting tired: Good Working Posture You have good posture if the following ar e satisfied w hen you use a comput[...]

1-12 Notes on Using the Server USER SUPPORT Before Asking for Repair , do the following wh en the NEC Express server appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 6 to find if your problem fits the description. If it does, take the recommended m easure for it. 3. Check if the soft[...]

Chapter 2 Overview This manual describes the maintenance m ethod for NEC Express5800/120Mf basic processing unit. The explanation is for m aintenance personnel who perform site adjustment, periodic inspection, and repair of NEC Express5800/120Mf basic processing unit. APPEARANCE External dim ensions (WDH, mm ) 321 × 675 × 450 Weight (kg : MAX) 23[...]

2-2 Overview SPECIFICATIONS The table below lists the general specifications of the unit. Major classification Minor classification Standard Remarks Power supply Single phase, 2-pole grounding Voltage 100 to 240 VAC ± 10% Frequency 50 ± 1 Hz or 60 ± 1 Hz Input power Waveform distortion 10% The power supply itself is capable between 100 to 240 VA[...]

Chapter 3 Unit Configuration SPECIFICATIONS 120Mf Notes Processor Prestonia x 1-2 FSB 533MHz Package FC-mPGA 2 CPU L3 Cache 512KB Chipset Grand Champion-LE(REV A 3.1) Max. 6GB (6 DIMMs) DIMM DDR266 SDRAM DIMM(Registered) ECC Ye s Chipkill Y es Memory S p areMem Ye s 2W ay-Interleave 128/256/512MB/1GB DIMM *Online S pare memory S tandard 0GB Max. 10[...]

3-2 Unit Configuration NAMES AND FUNCTIONS OF COMPONENTS Please refer to the User’s Guide. CONNECTOR LOCATION Please refer to the User’s Guide. BLOCK DIAGRAM See next page.[...]

3-3 Unit Configuration[...]

3-4 Unit Configuration CABLE CONNECTION LIST[...]

Chapter 4 T roubleshooting If your NEC Express server does not operate as expected, read this chapter before assuming a failure. NOTE: T roubleshooting and POST error messages refer to User Guides. POST Error Message List On-screen error message Description Cause Ac tion 0200 Failure Fixed Disk Hard disk failure 1. Incorrect setting in Setup 2. HDD[...]

4-2 Troubleshooting On-screen error message Description Cause Ac tion 0271 Check data and time setting The real-time clock time setting is incorrect. Unusual tim e setup of RTC 1. Reset Setup param eters 2. Replace Motherboard 0280 Previous boot incomplete - Default configuration used The last boot is imperfect. Default value was set. Reset Setup p[...]

4-3 Troubleshooting On-screen error message Description Cause Ac tion 0B02 Rebooted during OS Runtime. The system re-started during OS Running 0B1B PCI System Error on Bus/Device/Function A PCI system error occurred on the bus, device, or function. 0B1C PCI Parity Error on Bus/Device/Function A PCI parity error occurred on the bus, device, or funct[...]

4-4 Troubleshooting On-screen error message Description Cause Ac tion 0B75 System Voltage out of the range. A system voltage error was detected. 1. SMBus Device failed 2. SMBus Cable failed internal cables 3. Replace internal cables 4. Replace boards 0B78 The error occurred during fan sensor reading. An error was detected during fan sensor reading.[...]

4-5 Troubleshooting On-screen error message Description Cause Ac tion 0B94 IPMB signal lines do not respond. An SMC (Sattelite Management Controller) error 0B95 BMC FRU d evice failure. An error of the SROM that stores the chassis information 0B96 BMC SDR Rep ository failure. The access error to FMEM sector in which SDR information was stored 0B97 [...]

4-6 Troubleshooting On-screen error message Description Cause Ac tion 0BD3 2 nd SMBus device address not acknowledged. A device-less answers to 2 nd SMBus access. 0BD4 2 nd SMBus device Error detected. The error was detected to 2 nd SMBus access 0BD5 2 nd SMBus timeout. The timeout occurred to 2nd SMBus access. 0BD6 3 rd SMBus device address not ac[...]

4-7 Troubleshooting On-screen error message Description Cause Ac tion 8122 Unsupported DIMM detected in DIMM group #3 8130 Mismatch DI MM Type detected in DIMM group #1. 8131 Mismatch DI MM Type detected in DIMM group #2. 8132 Mismatch DI MM Type detected in DIMM group #3. The type of DIMM is not in agreement. 1. Check that DIMMs o f the same type [...]

4-8 Troubleshooting Error Beep Codes Beep Error Cause Troubleshooting 1-2-2-3 ROM checksum error FMEM checksum error Replace MotherBoard 1-3-1-1 DRAM refresh test error Memory refresh error Replace DIMM 1-3-1-3 Keyboard controller error Keyboard controller error Replace MotherBoard 1-3-3-1 DIMM can not be detected Memory not installed or cannot wri[...]

4-9 Troubleshooting POST Codes The code displayed using the postcard is shown below . CP Reason 01 Initialize BMC 02 Verify Real Mode 03 Test BMC 04 Get Processor type 06 Initialize system hardw are 08 Initialize chipset registers with initial POST values 09 Set in POST flag 0A Initialize Processor registers 0B Enable Processor cache 0C Initialize [...]

4-10 Troubleshooting CP Reason 44 Initialize BIOS interrupts 45 POST device initialization 46 Check ROM copyright notice 47 Initialize manager for PCI Option ROMs 48 Check video configuration against CMOS 49 Initialize PCI bus and devices 4A Initialize all video adapters in system 4B Display QuietBoot screen 4C Shadow video BIOS ROM 4E Display copy[...]

4-11 Troubleshooting CP Reason 8A Initialize Extended BIOS Data Area 8B Test and initialize PS/S mouse 8C Initialize floppy controller 90 Initialize hard disk controller 91 Initialize local bus hard disk controller 92 Jump to UserPatch2 93 Build MPTABLE for multi-processor boards 94 Disable A20 address line 95 Install CD-ROM for boot 96 Clear huge [...]

4-12 Troubleshooting[...]

Chapter 5 Preventive Maintenance PERIODIC MAINTENANCE The following items are to be periodically maintained every 6 months. Frequency No. Check Item Site Regular Daily Remarks 1 Cleani ng of FDD head ○ 2 Check fan operation ○ ○ Clean it at the same time. 3 Check T&D operation ○ ○ 4 Check date and t ime of internal clock ○ ○ 5 Chec[...]

5-2 Preventive Maintenance[...]

Chapter 6 Inst alling Internal Optional Devices PREP ARING FOR INST ALLA TION AND REMOV AL Follow the procedure below to prepare for installing or removing components. a. Shut down the OS. b. Press the POWER switch to power off the NEC Express server (the POWER lam p goes off). c. Unplug the power cord of the NEC Express server from a power outlet.[...]

6-2 Installing Optional Internal Devices POWER SUPPL Y CAGE Removing the Power supply unit (CAGE) a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover c. Remove all power cables from the m otherboard, 5.25-inch devices, floppy drive and SCSI-BP . NOTE: Make sure not to hitch the[...]

6-3 Installing Optional Internal Devices Inst alling the Power supply unit (CAGE) Follow the re m oval procedure in reve r se order to install the Power suppl y unit.[...]

6-4 Installing Optional Internal Devices F AN UNIT Removing the F AN unit <HDD F AN UNIT> a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover . c. Remove the F AN cover (foaming material: gray color). d. Remove the F AN DC cable from the Motherboard, and pull out the F AN[...]

6-5 Installing Optional Internal Devices MOTHERBOARD Removing the Motherboard * After replacing the moth erboard, you need to re-se t the NvRAM information and SDR FW on the new motherboard. Make backup copies of the current NvRA M information before replacing the motherboard, and restore the information onto the new motherboard after the replaceme[...]

6-6 Installing Optional Internal Devices Making Backup Copies of NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, activate the Of fline Maintenance utility by selecting "T ool" from the menu → "Of fline Maintenance Utility[...]

6-7 Installing Optional Internal Devices Restoring NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, activate the Of fline Maintenance utility by selecting "T ool" from the menu → "Of fline Maintenance Utility" → &qu[...]

6-8 Installing Optional Internal Devices f. When the "Restore (at replacement of the mo ther board)" screen appears, insert the floppy disk containing the backup copies of the NVRAM information into the floppy disk drive, and press the Enter key . (The following is an image screen, which may be different from the actual one.) Restore (at [...]

6-9 Installing Optional Internal Devices If the System is Unable to Make Backup Copies of NVRAM Information Set the NVRAM information on the new motherboard by taking the following steps. a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER. b. When the NEC EXPRESSBUILDER becomes active, activate the Of flin[...]

6-10 Installing Optional Internal Devices Update Product/Cabinet Information Data Name Set Value Manufacturer (Manufacturer Name) NEC Model Name (Product Name) NEC Express5800/1**** (*: Model name) N Code (Product Part) [N8100-***] FR Number (Product Version) FR*.* Serial Number (Product Serial) Cabinet Information 0000*** Set Default Values Update[...]

6-1 1 Installing Optional Internal Devices Up dating SDR FW Refer to the update procedure document of the Motherboard maintenance parts. Mounting a Heat Sink on the CPU Refer to the Express Server User ’ s guide. Removing the Motherboard a. T urn off the power , and then pull the AC cable out. b. Remove a side cover. c. Extract heat sinks, CPUs, [...]

6-12 Installing Optional Internal Devices d. Remove the screws fixing the Motherboard. Remove R / M fixed screws as well. e. Take out the Motherboard carefully so as to avoid damaging it. Be sure to respect the specified order when removing components When you remove a motherboard, first remove CP Us and heat sinks (a total of eight screws) before [...]

6-13 Installing Optional Internal Devices CPU socket <Caution> When attaching a Heat sink to the newly inst alled motherboard, please use the new cool sheet appended to mother board set. Moreover, please remove the old cool sheet of the heat sink with a driver etc. CPU socket Retention module Retention module Please remove the ol d cool sheet[...]

6-14 Installing Optional Internal Devices How to Att ach the Motherboard To attach the motherboard, follow the removal pro cedure in the reverse order. Be careful of the following points. a. Check cables, confirm that wires are not pressed, install all connectors, etc. b. Do not bend the spring for EMI and a gasket. c. Use clamps to connect cables [...]

6-15 Installing Optional Internal Devices 5. Fix the other side of re tention module. 4. Position the heat sink on the p rocessor and hook it on one side o f the retention module. * Caution When removing the retention, hook the hole (designated by the arrow on the picture left) using a thin minus driver or a tool.[...]

6-16 Installing Optional Internal Devices SCSI BACK P ANEL (SCSI-B.P) & SAF-TE BOARD Removing the SCSI-B.P . a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Pull out all hard disks. c. Remove the left side cover . d. Remove the cable for SCSI-B.P . e. Remove five screws and pull out the dis[...]

6-17 Installing Optional Internal Devices f. Remove four screws, and remove the SCS I-B.P . (with SAF-TE board) gently away from the disk cage. SAF-TE board SCSI-B.P Inst alling the SCSI Back Panel Follow the re m oval procedure in reverse order to install the SCSI Back Panel.[...]

6-18 Installing Optional Internal Devices CD-ROM DRIVE Removing the CD-ROM Drive a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables connected to the CD-ROM drive. d. Remove four screws in front of the case, and pull out the CD-ROM bracket gently aw[...]

6-19 Installing Optional Internal Devices FLOPPY DISK DRIVE Removing the FDD a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables connected to the FDD. d. Remove two screws in front of the case, and pull out the CD-ROM bracket gently away from the se[...]

6-20 Installing Optional Internal Devices FRONT BEZEL Removing the Front Bezel a. Open the front bezel. b. Use pliers to draw out the pins in the upper and lower corners on the right side of the server .[...]

6-21 Installing Optional Internal Devices FRONT SUB BEZEL Removing the Front Sub Bezel a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove the lock of the front sub bezel. d. After shifting the front sub bezel up, pull it toward you and remove it. Lock .[...]

6-22 Installing Optional Internal Devices FRONT P ANEL BOARD Removing the Front Panel Board a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables on the front panel board. d. Remove the four screws on the front panel board.[...]

6-23 Installing Optional Internal Devices OTHER OPTION P ARTS Refer to the User ’ s Guide shipped with the option part or Basic Processing Unit. RACK MOUNT CONVERSION Express5800/120Mf can be converted to a rack mount system. Refer to the Use r ’ s Guide shipped with the server .[...]

6-24 Installing Optional Internal Devices[...]

Chapter 7 Maintenance Part s MAINTENANCE P ARTS LIST Maintenance parts are shown below. NEC PA R T DESCRIPTION COMMENTS NUMBER 6882580000 MBD ARIMA HODGES 120MF 6864890000 MASTER KEY FOR 120LF & 120ME 6865160100 120LF HS L VD SCSI CABLE 6865170000 120LF/120ME I2C CABLE 6842180100 120ME COM2 CABLE 6842170000 120LF INT SCSI CBL FOR DA T/DL T 6842[...]

7-2 Maintenance Parts 6874140000 MEM 256MB M383L3223DTS-CB0 6874130000 MEM 1GB DDR SDRAM 266MHZ 6874120000 MEM 512MB M383L6420DTS-CB0 6893340000 HDD 18G ST336607LC FW0003 6893330000 HDD 36G ST336607LC FW0003 6893350000 HDD 73G ST373307LC FW0003 6893390000 HDD 18G ST318453LC FW0002 6893400000 HDD 36G ST336753LC FW0002 6894000000 RAID LSI 520 1-CH 32[...]

Chapter 8 Note s ABOUT THE USE OF SCREWS The screws to be used in the B asic Processing Unit are inch screws. When installing option parts, make sure to use the relevant screws. Furthermore, be careful because the screws to be used with the Basic Processing Unit are different from those for installing a hard disk, a floppy disk drive or a 5.25 inch[...]

8-2 Notes[...]

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