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NEC NDA-30135 manual

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Table of contents for the manual

  • Page 1

    A TTEND ANT MONIT O R Operatio ns Manual NEC A merica, Inc. ND A-30135 Re vision 1 Octo ber , 2000 Stock N umber 2416 62[...]

  • Page 2

    LIABILITY DISCLAIMER NEC America, Inc. reser ves the right to change the s pecifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for the exclusive use of its employees and customers. The infor mation contained her ein is the property of NEC America, Inc. and shall not be reproduced without [...]

  • Page 3

    NDA-3013 5 Revisi on 1 Page i Attendant Monitor Ope rations Manual CONTENTS TABLE OF CONTENTS Page Chapter 1 - INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    Page ii NDA-3013 5 Revisi on 1 CONTENTS Attendant Monitor Operations Manu al This P age Lef t Blank.[...]

  • Page 5

    NDA-3013 5 Revision 1 Page 1 Attendant Monitor Operations Ma nual INTRODUCTION Chapter 1 INTR ODUCTION This ma nual provi des the i nformat ion needed to conf igure and operat e the Attend ant Moni t or software appl icat ion. Ho w T o Use Thi s Manual This ma nual descr ibes the vario us screens , windows and functi ons fo r the instal lation, c o[...]

  • Page 6

    Page 2 NDA-30135 Revisi on 1 INTR ODUCTION Attendant Monitor Operations Manu al What is Attendant Monitor ? Overvie w Atte ndan t Moni tor is an ap pli cati on t hat will accumul at e at te ndant st at is tics when attenda nt console s are use d in a stand alo ne environmen t. Atten dant Monit or serves as the e vent co llector for t he Attenda nt [...]

  • Page 7

    NDA-3013 5 Revision 1 Page 3 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION Chapter 2 INST ALLA TION & CON FIGURA TION This chap ter pr ovides a s tep-b y-step de scrip tion of t he inst allati on, ini tial configur atio n, and Main Menu fu nctions fo r At tendant Monit or . Before proceedi ng with the configur ation, e[...]

  • Page 8

    Page 4 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual APM Administrat ion Main Menu. T ype ’ i ’ in the “ Enter Optio n: [ ] ” fi e l d to sele ct “ Installa tion of App licat ions/ Packag es ” and press Enter . Note : The APM Platform r elease and date may vary fr om this example. Attenda [...]

  • Page 9

    NDA-3013 5 Revision 1 Page 5 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION Next , you are requeste d to inser t the Attendan t Monito r instal lati on disk ette in the Flo p py Disk Device . Insert the di skett e and pres s Enter to continue . Note: The Attendant Monitor installatio n diskette will be a 3.5 inch type. The [...]

  • Page 10

    Page 6 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual Select t he ins tallat ion optio n for Attendan t Monito r . For a ne w instal lation, t ype ’ I ’ a nd pres s Enter . The inst allatio n of f ile s will no w beg in. If perf orming an up grade, type U and press Enter . If you wish to Cancel the[...]

  • Page 11

    NDA-3013 5 Revision 1 Page 7 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION Status mes sages sho w the i nstalla tion and conf i guration of th e f irst Att endant Monitor mai n componen t. At the pr ompt, pre ss Enter to continue the in stal l atio n . Status mes sages sho w the progress of the Attenda nt Monitor installa [...]

  • Page 12

    Page 8 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual Application Configu ration Since At tendan t Monitor is inte rn ally supp ort ed by the APM, its component must be config ured in the APM enviro nment. This secti on provides the i nformation tha t must b e ente red in to the A PM conf igura tion f [...]

  • Page 13

    NDA-3013 5 Revision 1 Page 9 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION Primary Configuration P arameter s From the APM Conf igurati on Entry sc reen, conf igure the AttendantMonitor component a s follows. Al l paramete rs marked wit h asteris ks (*) shoul d be enter ed exactly as shown. The r est of t he entries i n th[...]

  • Page 14

    Page 1 0 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual O AI-Conf Set tings Use the OAI-Conf command on the APM Configu ration En try scr een to mak e the necessa ry paramete r entries. Fo r paramete rs shown with an a sterisk (* ) in the t able below, make entri es exactl y as shown. The other par ame[...]

  • Page 15

    NDA-3013 5 Revision 1 Page 1 1 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION Database Suppor t Attendan t Monit or requir es two APM dat abase s: the At tendant Moni tor datab ase and the Ten ant Number Data base. These d atabas es ar e cre ated with defa ult values during i nitial software install ation, but specifi c rec[...]

  • Page 16

    Page 1 2 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual Attendant Monitor Database (cont) Configuring the Attendant Monitor Data bas e The dat abase is ini tially b lank. It must be conf igured be fore the At tendant Monitor applica tion can o perate. Th e datab ase value s are set using the APM Applic[...]

  • Page 17

    NDA-3013 5 Revision 1 Page 1 3 Attendant Monitor Operations Manual INST ALLA TION & CONFIGURA TION T enant Number Database The Tenant Dat abase is an APM dat abase use d by the Attend ant Monitor applica tion and ot her OAI applicat ions. It p rovides a mec hanism for ret rieving the tenant number of an e xtension . The Tenant Number databas e [...]

  • Page 18

    Page 1 4 NDA-30135 Revisi on 1 INST ALLA TION & CONFIGURA TION Attendant Monitor Operations Manual T enant Number Database (cont) Configuring the T enant Number Database This dat abase must b e confi gured bef ore th e Attendant Moni tor ap plicati on can operate . The dat abase val ues are se t usi ng the APM Appli cations Mana ger Main Menu--[...]

  • Page 19

    NDA-3013 5 Revision 1 Page 1 5 Attendant Monito r Operations Ma nual ADMINISTRA T OR T ASKS Chapter 3 ADMINISTRA T OR T ASKS A chang e of attendan t personne l or ch anges to moni tored numbe rs will r equire th e databas es used by Attendan t Monit or to be modi fied. Spec ific database r ecords must be modi fied to r eflect these chan ges. The fo[...]

  • Page 20

    Page 1 6 NDA-30135 Revisi on 1 ADMINISTRA TOR T ASKS Attendant Monitor Operations Manual T enant Number Database Recor ds Any changes to monit ored n umbers will also req uire a change to t he Tena nts databas e. Perform t he follo wing ste ps to add, mod ify, or de lete rec ords: 1. Build a Mast er Databa se File Enter da ta into t he maste r data[...]

  • Page 21

    NDA-3013 5 Revision 1 Page 1 7 Attendant Monitor Operations Manua l A TTEND ANT T ASKS Chapter 4 A TTEND ANT T ASKS The only at tendant task s associated with Attendant Moni tor is the lo gin and logou t of an at tendan t. Follow th e steps be low: Login and Logou t Step 1: At an att endant con sole, pres s one of t he loop ke ys to se ize a loo p.[...]

  • Page 22

    A TTENDANT T ASKS Attendant Monitor Oper at ions Manual Page 1 8 NDA-30135 Revisi on 1 This P age Lef t Blank.[...]