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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC SMB8000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC SMB8000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC SMB8000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC SMB8000 should contain:
- informations concerning technical data of NEC SMB8000
- name of the manufacturer and a year of construction of the NEC SMB8000 item
- rules of operation, control and maintenance of the NEC SMB8000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC SMB8000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC SMB8000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC SMB8000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC SMB8000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 SMB8000 NEC ’ s E911 Security Notificati on (ESN) Application Suite Version: 1.0.0.14 ESN Alarm User Guide[...]
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2 Table of Contents INTRODUCTION ...................................................................................................................................... 3 USING THE DOCUM ENTATION ................................................................................................................. 3 ESN A LARM ............................[...]
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3 Intr oduction Welcome to the E911 Security Notification (ESN) Application Suite, an easy - to -u se yet powerful E911 notification solution. The E911 Security Notification solution offers robust features designed specifically for busine ss users who want to make use o f the Enhanced 911 ca ll notification d uring emergencies. Using the documentat[...]
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4 Notification Types: 1. Display an aud ible pop-up window with details o f the call 2. E-mail notification with the call details 3. If during maintenance, i f the ESN loses connectivity to the database serv er or if the ESN itself stop ped, all the E911 Alert application s in the network will be n otified abou t this event. During this time ESN Al[...]
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5 4. A PDF fil e of all the Configured Extension’s from the ALI registry is displayed to the user in t wo o f the se situations a. When a Caller s ALI de tails is not av ailable in the database, the alarm p op -up will provide the b asic information whatev er available fro m the cal l record i.e the Extension nu mber and site. And th e PDF file i[...]
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6 b. If the database server connectivity i s lost d uring the time of an E911 call, the ala rm pop -up will display only detai ls of th e Extension nu mber that made the call and Site from where the call originated. Lik ewise, th e P DF file will display the complete ALI information that was avai lable in the database when that was la st conn ected[...]