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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC Topaz AT-21, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC Topaz AT-21 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC Topaz AT-21. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC Topaz AT-21 should contain:
- informations concerning technical data of NEC Topaz AT-21
- name of the manufacturer and a year of construction of the NEC Topaz AT-21 item
- rules of operation, control and maintenance of the NEC Topaz AT-21 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC Topaz AT-21 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC Topaz AT-21, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC Topaz AT-21.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC Topaz AT-21 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Single Line T elephone User Guide Intelligent Hybrid System NEC Business Solutions Ltd 633-647 Springvale Road, Mulgrave VIC 3170 Nothing contai ned in this manu al shall be de emed to be, and t his manual does n ot constitute, a w arranty of, or representation with respect to, any of the equipment cover ed. This manual is subj ect to change wi tho[...]
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Page 2
1 6 Thank you for purchasing the NEC “T opaz” system. Due to the flexibility buil t into the sy stem, your Dialling Codes and Feature Cap acities may differ from those in this guide. Check with your Supplier / System Ad ministrator and make a note o f any differen ces. Before using Y our T elephone… Using Y our T elephone NEC A T-21 Single Li[...]
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Page 3
2 5 Placing Calls Placing Calls Quickly Y our call will ring or voice -announce. If you hear ri nging, wait for an answer . If you hear a beep, begin speaking. Dialling “1” changes voice/ring mode (where the desti nation is a T opaz T elephone). Placing an Intercom Call Extension Numbe r ??? Common/Personal Abbreviated Dialling Bins are[...]
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Page 4
4 3 If your call doesn’t go through… Setting Camp On / Callback / T runk Queuing <Camp On> For Intercom Call, when you hear ringi ng, wait for the call ed party to answer . For T runk Queuing, when you hear Dial T one, begin dialling the telephone number . <Callback> For Intercom Call, when your phone st ar ts the ri nging, [...]