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The rules should oblige the seller to give the purchaser an operating instrucion of NEC Xen IPK, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC Xen IPK one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC Xen IPK. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC Xen IPK should contain:
- informations concerning technical data of NEC Xen IPK
- name of the manufacturer and a year of construction of the NEC Xen IPK item
- rules of operation, control and maintenance of the NEC Xen IPK item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC Xen IPK alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC Xen IPK, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC Xen IPK.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC Xen IPK item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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A TTENDANT USER GUIDE[...]
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T able of Contents General Information Page 1 Attendant Add-On Console Night T ransfer T runk to T runk T ransfer Automatic T runk to T runk T ransfer Pages 2 – 4 Message Waiting or Station Outgoing Lockout Station Outgoing Lockout Paging Set Relocation Mode Direct Inward System Access (DISA) Pages 4 - 6 Automated Attendant Recording V oice Promp[...]
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DSS/BLF LEDs ADD-ON CONSOLE LEDs Telephone Status DSS/BLF Status CO Line Status LED Indication Attendant message Steady Green Idle Unlit Idle Unlit Incoming call Rapid Flashing Red In use Steady Red In use Steady Green Hold Steady Red (by the attendant) FWD All (DND) Flashing Red Other-use Steady Red Held call - Your telephone Slow Flashing Green -[...]
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2 Attendant Add-On Console ANSWERING CALLS Receive CO incoming ringing: Lift handset Converse and process call. TRANSFERRING CALLS With a call in progress: Press DSS/BLF key for the desired station (call is placed on Non-Exclusive Hold). Voice announce after tone burst. OR Wait for ringing call to be answered. Press Transfer on the Attendant Add-On[...]
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3 PLACING CALLS TO CALL ARRIV AL KEYS Lift handset. Press DSS/BLF key on the Attendant Add-On Console representing a Call Arrival key. Wait for ringing call to be answered. PLACING OUTGOING CALLS Lift handset. Press idle CO Line key on Attendant Add-On Console. Dial telephone number. Converse. Night T ransfer SET/CANCEL USING CONSOLE SET/CANCEL USI[...]
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4 Automatic T runk to T runk T ransfer PROGRAM/MODIFY/ERASE SET/CANCEL FORW ARD ASSIGNMENT Press Feature . Dial Automatic Trunk Transfer code 63 . Dial incoming trunk number to be forwarded: - Individual trunks 01-64 - All trunks 00 Dial # . Dial outgoing telephone number where calls are to be directed. Press Feature . NOTE: Once set, incoming call[...]
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5 Paging P AGING USING DIRECT P AGING ACCESS KEY Lift handset. Press Direct Paging Access key. Page. Wait for Meet-Me Answer or replace handset. P AGING USING ACCESS CODE Lift handset. Dial Paging code: INTERNAL EXTERNAL - All Zones 51 - All Zones 55 - Zone A 52 - Zone A 56 - Zone B 53 - Zone B 57 - Zone C 54 - Zone C 58 - All Int. & Ext. 59 Pa[...]
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6 Dir ect Inwar d System Access (DISA) SETTING DISA P ASSWORDS RESETTING DISA P ASSWORDS Lift handset. Dial DISA Password set access code ___________ Dial DISA ID code of station to be set ___________ Dial current DISA Password ___________ Default 0000000000 (10 zeros) Dial new DISA Password ___________ Replace handset. NOTE 1: Password may be a ma[...]
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7 Automated Attendant RECORDING MESSAGES VERIFY/DELETE MESSAGES Lift handset. Dial VRS Voice Message access code ___________ Dial 1 . Dial 1 . Dial Automated Attendant message number 1-8 . Dial operation: - Record day mode 1 - Record night mode 2 - Record weekend mode 3 Record message via handset. Replace handset. AUTOMA TED A TTENDANT SET/CANCEL P[...]
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8 Recor ding V oice Pr ompts SET VERIFY/DELETE Lift handset. Dial VRS Voice Message access code ___________ Dial 1 . Dial 2 . Dial operation: - Dial tone message 1 - Call waiting message 2 Record message via handset. Replace handset. Pr ogramming System Speed Dial Press Feature . Press Redial . Dial System Speed Dial Memory location 00-79 . Dial tr[...]
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9 Pr ogramming For ced/V erified Account Codes Authorisation Code Lift handset. Dial Forced Account Programming access code ___________ Hear second dial tone. Dial the Forced Account Number (001-500) . Dial the Forced Account Code ___________. Hear confirmation tone. Press Transfer . Then next Forced Account Number (001-500) is displayed. Dial addi[...]
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10 Confer ence Bridge Setup Before using the Multiline Conference Bridge feature, passwords must be assigned. It should be noted that the supervisor should perform these procedures. SETTING SUPERVISOR P ASSWORD Call a Conference Bridge extension. When the Conference Bridge extension answers, dial the default Supervisor Password ( 0000# ). Follow th[...]
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11 System Speed Dial Dir ectory 00 40 01 41 02 42 03 43 04 44 05 45 06 46 07 47 08 48 09 49 10 50 11 51 12 52 13 53 14 54 15 55 16 56 17 57 18 58 19 59 20 60 21 61 22 62 23 63 24 64 25 65 26 66 27 67 28 68 29 69 30 70 31 71 32 72 33 73 34 74 35 75 36 76 37 77 38 78 39 79[...]
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12 Key Press Key 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 1 1 @ [¥]^ _ ‘ { l }a a ^ Back to 1 2 A BCab c 2 Back to A 3 D E F d ef3 Back to D 4 G H Ig hi4 Back to G 5 J K Ljkl5 Back to J 6 MN Om n o 6 Back to M 7 PQR S p q r s 7 Back to P 8 TU V t u v 8 Back to T 9 W X Y Z w xyz 9 Back to W 0 0! “ #$ % & ‘ () Back to 0[...]
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Notes[...]
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Stock# 8502595 Version 1 DPA. June 2003 Copyright ©2003 NEC Business Solutions Ltd Document No. NEC-8050 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd.[...]