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NetComm V110 manual

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Table of contents for the manual

  • Page 1

    User Guide V110, V210P , V211, V220 VoIP A T A[...]

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    [...]

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    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 3 WELCOME T O THE WONDERFUL WORLD OF VOIP Congratulations on your purchase of a NetComm VoIP A T A. Whether this is your first VoIP device or you are upgrading from another device we’re glad to have you as part of the NetComm family . The NetComm V110/V21[...]

  • Page 4

    V110, V210P , V211, V220 User Guide YML881Rev1 4 www .netcomm.com.au VOIP A T A FEA TURES Network Protocol T one • SIP v1 (RFC2543), v2(RFC3261) • Ring T one • IP/TCP/UDP/RTP/R TCP • Ring Back T one • IP/ICMP/ARP/RARP/SNTP • Dial T one • TFTP Client/DHCP • Busy T one • Client/ PPPoE Client • Programming T one • T elnet/HTTP Se[...]

  • Page 5

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 5 Firmware Upgrade Security • TFTP • HTTP 1.1 basic/digest authentication for Web setup • HTTP • MD5 for SIP authentication (RFC2069/ RFC 2617) Interface Modem & Fax modes 1 WAN port interface • G.711 fax/modem pass-through with fax/modem detec[...]

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    V110, V210P , V211, V220 User Guide YML881Rev1 6 www .netcomm.com.au GETTING T O KNOW Y OUR NETCOMM V2XX A T A It is recommended that you take a moment to acquaint yourself with the indicator lights, ports and default settings of the V2xx A T A prior to commencing with installation. Ports and Buttons V110 (WAN + 1 LAN + 1 FXS) V220 (WAN + 1 LAN + 2[...]

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    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 7 LED Indicators LED Description PWR This LED illuminates to indicate the system is powered. SIP This LED illuminates when the NetComm A T A is registered successfully to the SIP ser ver . ETH This LED illuminates when a connection is established to WAN/LAN [...]

  • Page 8

    V110, V210P , V211, V220 User Guide YML881Rev1 8 www .netcomm.com.au Default Settings LAN (Management) Static IP Address: 192.168.22.1 Subnet Mask: 255.255.255.0 Default Gateway: blank W AN (Internet) W AN mode: DHCP Modem Access Username: admin Password: admin Many configuration changes made using the web interface will only become active after c[...]

  • Page 9

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 9 HARDW ARE INST ALLA TION 1. Connect the WAN port to your broadband router using the Ethernet cable supplied. If you would like your PC to be connected to the network through the V100/V210P/V211/V220, you can connect another Ethernet cable (not supplied) fr[...]

  • Page 10

    V110, V210P , V211, V220 User Guide YML881Rev1 10 www .netcomm.com.au V110 V220[...]

  • Page 11

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 11 SOFTW ARE CONFIGURA TION Easy Setup Utility (for Windows Only) 1. For easy configuration, insert the included CD into your CD-ROM drive. The CD should auto-start. If it does not start, click on Start -> Run and type in D:EasysetupvbpES.exe (where D [...]

  • Page 12

    V110, V210P , V211, V220 User Guide YML881Rev1 12 www .netcomm.com.au Configuration via a web browser If you do not have a Windows PC available, or you want to perform more complex configuration, you can configure the NetComm A T A using a web browser . Accessing the web configuration 1. Open your Web browser (e.g. Internet Explorer , Firefox).[...]

  • Page 13

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 13 W AN Configuration There are three types of WAN connection that you can use • Static IP , to specify the IP address manually . Mostly used when you connect the V2xx A T A to a broadband router with out a DHCP server . • Dynamic IP , to connect to a s[...]

  • Page 14

    V110, V210P , V211, V220 User Guide YML881Rev1 14 www .netcomm.com.au Static IP Configuration 1. Click on WAN on the left menu. 2. Change the IP T ype to DHCP . 3. Enter the required information, IP Address, Subnet Mask, Gateway , DNS Server1, DNS Server2 and Host Name in the respective fields. 4. After that, click the Submit button. Option Descr[...]

  • Page 15

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 15 5. Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save your settings. 6. The NetComm A T A will reboot automatically to make your changes effective. Please wait while it reboots.[...]

  • Page 16

    V110, V210P , V211, V220 User Guide YML881Rev1 16 www .netcomm.com.au DHCP Mode 1. Click on WAN on the left menu. 2. Change the IP T ype to DHCP . 3. After that, click the Submit button. Option Description DNS Server 1 The Domain Name Service that the NetComm A T A uses to resolve domain names to IP addresses. This is usually your modem / Router or[...]

  • Page 17

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 17 PPPoE Client Mode 1. Click on WAN on the left menu. 2. Change the IP T ype to DHCP . 3. Enter the username and password supplied by your Internet Service Provider . 4. After that, click the Submit button. Option Description User Name Y our PPPoE username.[...]

  • Page 18

    V110, V210P , V211, V220 User Guide YML881Rev1 18 www .netcomm.com.au V oIP Configuration 1. Click on VoIP on the left menu. 2. Click on SIP Service Provider . 3. Enter the information supplied by your V oIP service provider and click Submit.[...]

  • Page 19

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 19 Field Description Active If set to on, the NetComm A T A will attempt to register with your VoIP service provider using this account. SIP Proxy Domain The SIP Proxy Domain is specified by your VSP . Proxy Server The host name of IP address of the SIP ser[...]

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    V110, V210P , V211, V220 User Guide YML881Rev1 20 www .netcomm.com.au ADV ANCED CONFIGURA TION Y our NetComm A T A has many advanced fea tures that you may want or need to use in the future. Let’ s start by taking a look at the menus in the web interface. 1. Open your Web browser (Internet Explorer , Firefox etc). 2. Enter the LAN port default IP[...]

  • Page 21

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 21 Status Page System Information Page This page illustrate the system related information Network Status Page Y ou can view the current Network setting in this page. VoIP Status Page The page shows current status of VoIP SIP Service provider .[...]

  • Page 22

    V110, V210P , V211, V220 User Guide YML881Rev1 22 www .netcomm.com.au Configuration W AN Y ou can configure the W AN settings in this page. The LAN mode allows the VoIP Gateway to be configured as a router or a bridge. • Bridge: The system serves as a bridge between W AN port and LAN port. • NA T : The system ser ves as a NA T router , allow[...]

  • Page 23

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 23 LAN Y ou can configure the LAN settings/DHCP ser ver in this page. Options Description IP The unique address of the VoIP Gateway on your local network. Mask The subnet mask of your local network. MAC The Ethernet MAC address of the WAN interface. DHCP Se[...]

  • Page 24

    V110, V210P , V211, V220 User Guide YML881Rev1 24 www .netcomm.com.au VoIP The VoIP Gateway Configuration page sets parameters for all VoIP application. The VoIP Gateway Configuration page is divided into four general categories: SIP Setting, Phone Book, Phone Setting, and Others.[...]

  • Page 25

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 25 SIP Setting In the SIP settings sub menu you can setup the SIP Service Provider , Port Settings, Codec Settings, Codec ID Settings, DTMF Settings, RPort Setting and QoS. SIP Service Provider In the SIP Service Provider page you will need to enter the acco[...]

  • Page 26

    V110, V210P , V211, V220 User Guide YML881Rev1 26 www .netcomm.com.au User Name Y our VoIP number . This number is assigned by your VoIP service provider . Auth Name The authentication username assigned by your VoIP service provider . This can be different to your VoIP number . Auth Password The authentication password provided by your VoIP service[...]

  • Page 27

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 27 Codec Settings Y ou can set the Codec Priority , RTP Packet Length, and V AD (Voice Activity Detection) settings in this page. Please leave as default unless otherwise specified by your VSP . Codec ID Setting Y ou can set the value of Codec ID in this pa[...]

  • Page 28

    V110, V210P , V211, V220 User Guide YML881Rev1 28 www .netcomm.com.au DTMF Setting Y ou can set the Out of Band DTMF and Send DTMF SIP Info Enable/Disa ble in this page. T o change this setting, please follow your VoIP Service Provider’ s informa tion. When you finished the setting, please click the Submit button. • RFC 2833: Click this button[...]

  • Page 29

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 29 Phone Book Configuration The Phone Book contains Speed Dial Settings where you can setup Speed Dial number . If you want to use Speed Dial you just dial the speed dial number then press “#”. The Phone Book has a maximum of 140 speed dial entries. Y o[...]

  • Page 30

    V110, V210P , V211, V220 User Guide YML881Rev1 30 www .netcomm.com.au Add New Phone Position Enter the phone number from 0 to 139 Name Enter the Speed Dial Name Number Enter the Speed Dial Number URL Enter the URL, VoIP Phone Number , Remote W AN IP Address of VoIP Gateway Add Phone [Button] Add the new Phone which you configured Reset [Button] Re[...]

  • Page 31

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 31 Example 5: Position: 4, Name: “Voip user”, Number: 004, URL: voipuser When the user dials the Number 004, it will dial to the VoIP User whose phone number is voipuser . Example 6: Position: 5, Name: “home”, Number: 005, URL: 0019998887777 When the[...]

  • Page 32

    V110, V210P , V211, V220 User Guide YML881Rev1 32 www .netcomm.com.au Phone Setting Phone Setting contains Call Forward, Volume Settings, DND Settings, Auto Answer , Caller ID, Dial Plan Settings, Flash Time Settings, Call W aiting Settings, T .38(F AX) Settings and Hot line Settings functions. Call Forward function Y ou can setup the phone number [...]

  • Page 33

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 33 Busy Fwd No. The URL/number you configured will be forward to for Busy Forward No Answer Fwd No. The URL/number you configured will be forward to for No Answer Forward Name Display the name of URL/number that you configured URL Enter the URL, VoIP Phon[...]

  • Page 34

    V110, V210P , V211, V220 User Guide YML881Rev1 34 www .netcomm.com.au Example 5: All Forward: IP , Name: 192.168.10.36, URL/Number: 192.168.10.36 If you are on the phone, the new incoming call will forward to the VoIP IP Gateway’ s W AN IP Address 192.168.10.36. Example 6: All Forward: IP , Name .: 7777, URL/Number: 7777 If you can not answer the[...]

  • Page 35

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 35 Volume Setting function Y ou can setup the Handset V olume, PSTN-Out Volume, Handset Gain and the PSTN-In Gain. Options Description Handset Volume: to set the volume for on your handset. PSTN-Out Volume: (V211 only) is to set the PSTN volume out. Handset [...]

  • Page 36

    V110, V210P , V211, V220 User Guide YML881Rev1 36 www .netcomm.com.au Auto Answer function (Only applicable for V211) Y ou can set the Auto Answer function to make the device answer the incoming call. If the call arrives from VoIP , then the V oIP Gateway can let the user redial the call to a PSTN phone number . If the call is coming from the PSTN,[...]

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    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 37 Example 1: Auto Answer: On, Auto Answer Counter: 3 How to Use – PSTN to VoIP Call: 1. Call in via PSTN. 2. When you hear the dial tone indicating that the V oIP Gateway is receiving 3 rings and expecting a number , dial the VoIP phone number to which yo[...]

  • Page 38

    V110, V210P , V211, V220 User Guide YML881Rev1 38 www .netcomm.com.au Caller ID function Y ou can set the device to show Caller ID in your PSTN Phone or IP Phone. In Australia, Caller ID is sent using FSK after the 1st ring. Options Description Single Caller ID Enable to detect Single Caller ID CID Without Time Enable to detect the Caller ID withou[...]

  • Page 39

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 39 Dial Plan function Dial plans can make your dialing easier . If the dialed number meets the prefix, the A T A will modify the dialed number before dialing it. If the dialed number does not meet the prefix, the A T A will dial the number without any modi[...]

  • Page 40

    V110, V210P , V211, V220 User Guide YML881Rev1 40 www .netcomm.com.au Example 1: Drop prefix: No, Replace rule 1: 002, 8613+8662 When the number 8613 has been dialed, the prefix 002 will be added and the real phone number [002+8613+xxx] will be dialed out. For example, when you dial the number 86315555 and the prefix 002 will be added and the re[...]

  • Page 41

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 41 Example 3: Drop prefix: No, Replace rule 3: 009, 12 When the number 12 has been dialed, the prefix 009 will be added and the whole digits [009+12+xxx] will be dialed out. For example, when you dial the number 125555 and the prefix 009 will be added and[...]

  • Page 42

    V110, V210P , V211, V220 User Guide YML881Rev1 42 www .netcomm.com.au Auto Dial Time function This value determines the time the A T A waits after the last digit is entered, before placing the call. Alternatively , you can press # to immediately dial the number . Flash Time Settings function When you use the PSTN phone and you need to press the Hoo[...]

  • Page 43

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 43 T .38 support Fax Pass-through In fax pass-through mode, UDPTL packets are not used. Fax communication between the two fax machines is carried out entirety in-band over a voice call (over RTP). The A T A is aware tha t the call in progress is a fax call a[...]

  • Page 44

    V110, V210P , V211, V220 User Guide YML881Rev1 44 www .netcomm.com.au Others The others menu contains the following sub menus : Auto Configuration Settings Y ou can enable/disable the auto configura tion/provisioning setting in this page. The A T A allows for provisioning and remote upgrade. Provisioning is achieved through configuration profil[...]

  • Page 45

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 45 Example 1: Auto Configuration for HTTP Server Auto Configuration: HTTP , HTTP Server: 192.168.10.100, HTTP Path: / Every time when you power on the A T A it will update its V oIP configuration to the latest one from Auto Provisioning Server (HTTP Ser v[...]

  • Page 46

    V110, V210P , V211, V220 User Guide YML881Rev1 46 www .netcomm.com.au FXO & FXS Impedence Setting Y ou can select the FXO & FXS Impedence Setting for a different countr y . Please leave as default unless otherwise instructed. Options Description FXO Port Select Impedence for the FXO port. (only on V211) FXS Port Select Impedence for the FXS[...]

  • Page 47

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 47 MAC Clone Settings Some ISPs have a restriction that allows only 1 host locked by its MAC address to talk on the internet. If you change network cards, you have to call them up to change the MAC. The NetComm A T A can clone the computer’ s MAC that was [...]

  • Page 48

    V110, V210P , V211, V220 User Guide YML881Rev1 48 www .netcomm.com.au DDNS Dynamic DNS (DDNS) allows the A T A to register your IP address with a DDNS provider each time the IP address changes. This allows you to discover the A T A from a remote location when the A T A is used with a dynamically assign IP address service. Example: 1. Configure the[...]

  • Page 49

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 49 2. Enable DDNS and configure the DDNS settings including Host Name, User Name and Password 3. If configured correctly , you should be able to visit the home page of the A T A by entering the DDNS Host Name as follow .[...]

  • Page 50

    V110, V210P , V211, V220 User Guide YML881Rev1 50 www .netcomm.com.au VLAN Settings Y ou can set the VLAN settings in this page. Options Description VLAN Packets When enabled the A T A will receive VLAN Packets function. VID (802.1Q/T AG) Configure the Virtual LAN ID (VLAN ID or VID) for VLAN Server . The VLAN Identifier is a 12-bit field. It un[...]

  • Page 51

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 51 Virtual Server Virtual Servers are used for port forwarding from the W AN to LAN networks. If any local PCs need to be mapped to the UDP/TCP port on WAN side, you can enter the mappings here. There can be up to 24 dif ferent Virtual Server configurations[...]

  • Page 52

    V110, V210P , V211, V220 User Guide YML881Rev1 52 www .netcomm.com.au Add Virtual Server Num Enter the number corresponding to the Virtual Server configuration. Server IP Enter the private network IP address for the particular server . Protocol Select TCP or UDP . Internal Port Enter the port number of the Private Network (LAN or internal network)[...]

  • Page 53

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 53 Well Known TCP/UDP Ports Port Protocol UDP TCP 20 File T ransfer Protocol (FTP) Data X 21 FTP Commands X 23 T elnet X 25 SMTP X 43 Whois X 53 Domain Name System (DNS) X X 69 T rivial File T ransfer Protocol (TFTP) X 70 Gopher X 79 Finger X 80 HTTP X 110 P[...]

  • Page 54

    V110, V210P , V211, V220 User Guide YML881Rev1 54 www .netcomm.com.au SNTP Settings Simple Network Time Protocol (SNTP) can be used to sync the time on the NetComm A T A. If SNTP is enabled, your A T A clock is synchronized with an Internet time server once a day . However , if you don’t have a continuous Internet connection through a cable modem[...]

  • Page 55

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 55 Alarm Settings Provide the alarm function. The alarm will sound when it reached the Alarm Time that you configured. Options Description Alarm Default is OFF (Disable). When it was ON (Enable), It will enable the Alarm function. Alarm T ime Default is 0:0[...]

  • Page 56

    V110, V210P , V211, V220 User Guide YML881Rev1 56 www .netcomm.com.au System Authority In the System Authority page you can change the NetComm A T A ’ s login name and password. Save Settings/Reboot If modifications are made to the Netcomm A T A ’ s settings, they will be lost if they are not saved to the A T A non- volatile memory . Click Sav[...]

  • Page 57

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 57 System Reset factory default Page Y ou can restore the NetComm A T A settings to factor y default by clicking the restore button. The A T A will restore to default and automatically restart. Firmware Update Page T o update the NetComm A T A firmware, cli[...]

  • Page 58

    V110, V210P , V211, V220 User Guide YML881Rev1 58 www .netcomm.com.au Auto Update Page The NetComm A T A can check and update the firmware automatically either when powering up or via a schedule. Options Description Update via Enable or disables the Auto Update function. T o enable, select the type of auto update server – TFTP , FTP or HTTP . TF[...]

  • Page 59

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 59 Automatic Update Notify only: When newer firmware is available, the VoIP Gateway will only notify you by a “BEEP BEEP BEEP” you when you pick up the phone. It will not automatically upgrade. Automatic (Scheduling): When there is a newer firmware, it[...]

  • Page 60

    V110, V210P , V211, V220 User Guide YML881Rev1 60 www .netcomm.com.au IVR Interface for VoIP Gatew ay Y ou can use the PSTN phone to configure the NetComm A T A. Please follow the instruction below to configure it. Group IVR Action IVR Menu Choice Parameter(s) Notes: Function Reboot #195# None After you hear “Option Successful, ” hang-up. The[...]

  • Page 61

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 61 How to make a phone call Dial a VoIP Phone call When your VoIP Gateway is configured properly , you can make a phone call via VoIP . If you want to make a phone call, you can dial the phone number and press “#” button to start to dial the phone numbe[...]

  • Page 62

    V110, V210P , V211, V220 User Guide YML881Rev1 62 www .netcomm.com.au 3-Way Confer encing How to Use: 1. Dial the first number . 2. During connection to the first party , perform a hook flash to put the first party on hold. 2. When you hear the dial tone, press #512# on your telephone dial-pad. 3. When you hear the recall dial tone, dial anothe[...]

  • Page 63

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 63 COMMON PROBLEM AND SOLUTIONS No power to the A T A. • Please ensure that the power cable is connected correctly and • The power switch is turn on. (Both at the power point and the power switch at the back of the unit). Note: Only use the power adapter[...]

  • Page 64

    V110, V210P , V211, V220 User Guide YML881Rev1 64 www .netcomm.com.au APPENDIX A: GLOSSAR Y This glossary defines acronyms and keywords used in this document. A T A Analog T elephone Adaptor Codec The f ormat by which audio or video streams are compressed for transmission over networks. CPC CPC (Calling Party Control) is a signal sent from most mo[...]

  • Page 65

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 65 PRODUCT W ARRANTY The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cables or other acce[...]

  • Page 66

    V110, V210P , V211, V220 User Guide YML881Rev1 66 www .netcomm.com.au NO TES ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ___________________________[...]

  • Page 67

    YML881Rev1 V110, V210P , V211, V220 V110, V210P , V211, V220 User Guide www .netcomm.com.au 67 Did you know your phones will disrupt your ADSL2+ connection... Even If Y ou Have Older ADSL Filters? Due to faster ADSL speeds, an inline ADSL2+ Microfilter stops your ADSL connection being disrupted by telephones connected to the same line. Older filt[...]

  • Page 68

    V110, V210P , V211, V220 User Guide YML881Rev1 68 www .netcomm.com.au Product Warranty NetComm products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option, via registering your product online at the NetComm website www .netcomm.com.au . Refer to the User Guide for complete product warran[...]