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Netgear AC750 EX6100 manual

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  • Page 1

    350 East Plumeria Drive San Jose, C A 95134 USA April 2014 202-11307-03 A C750 WiFi Range Ex t ender Model E X6100 User Manual[...]

  • Page 2

    2 AC750 WiFi Range Extender Suppor t Thank you f or selec ting NET GEAR products. After inst alling your device, locat e the serial number on the label of your product and use it to r egist er your product at https ://my .netge ar .com . Y ou must r egister your pr oduct befor e you can use NET GE AR telephone support . NET GEAR r ecommends r egist[...]

  • Page 3

    3 AC750 WiFi Range Extender Cont ents Chapter 1 Get to Know Your Extender Fr ont Panel and Side P anel LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Y our Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How the Extender W ork s . . . . . . . . . . . . . . [...]

  • Page 4

    4 AC750 WiFi Range Extender View Wir ed and Wireles s Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 5 FAQs and Troubleshooting F A Qs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Cannot Log In t o the Extender . . . . . . . . .[...]

  • Page 5

    5 1 1. Get t o Know Y our Ex t ender This chapter covers the following topics: • Front Panel and Side Panel LEDs and Buttons • When to Use Y our Extender • How the Extender Works • Support for the 802.1 1ac Networking Standard For more information about the topics covered in this manual, visit the support website at http://support.netgear .[...]

  • Page 6

    Get to Know Y our Ex tender 6 AC750 WiFi Range Extender Fr ont P anel and Side P anel LEDs and Butt ons The front panel has LEDs. The side panel has a switch, buttons, and an Ethernet port. Router Link LED Client Link LED Power LED WPS LED Access Point/Extender switch Power On/Off button WPS button Ethernet port Factory Reset button Router Arrow LE[...]

  • Page 7

    Get to Know Y our Ex tender 7 AC750 WiFi Range Extender When t o Use Y our Ex t ender NETGEAR recommends that you connect to the extender only when your WiFi network connection is poor . Data traffic routed through the extender is inherently slower than traf fic routed directly from the network. How the Ex t ender W orks The extender increases the [...]

  • Page 8

    Get to Know Y our Ex tender 8 AC750 WiFi Range Extender Use as an Acc ess P oint Y ou can connect the extender to your router or gateway with a wired connection and use the extender as an 1 1ac access point. Figure 3. Extender as an access point Suppor t f or the 802.11ac Networking S tandar d The extender supports the 802.1 1ac networking standard[...]

  • Page 9

    9 2 2. Inst all Y our Ex t ender This chapter covers the following topics: • Install the Extender as a Range Extender • Install the Extender as an Access Point[...]

  • Page 10

    Install Y our Ex tender 10 AC750 WiFi Range Extender Install the Ex t ender as a Range Ex t ender The extender connects to your network’s WiFi signal and then rebroadcasts that signal to extend the WiFi signal coverage. Place the Ex t ender NETGEAR recommends that you place the extender near the router during initial setup. Then you can move it f[...]

  • Page 11

    Install Y our Ex tender 11 AC750 WiFi Range Extender 3. If your WiFi router supports the 5 GHz band, repeat steps 1 and 2 to connect the extender to the 5 GHz band. 4. Find the new extender network name. The extender ’s wireless network name (SSID) changes to your existing WiFi network name, with _2GEXT or _5GEXT at the end of the name, depending[...]

  • Page 12

    Install Y our Ex tender 12 AC750 WiFi Range Extender Note: If you are not automatically directed to NETGEAR genie, launch a web browser and enter www.mywifiext.net in the address field. Enter admin for the user name and password for the password. Smart setup detects the position of the extender switch. The extender finds the 2.4 GHz wireless networ[...]

  • Page 13

    Install Y our Ex tender 13 AC750 WiFi Range Extender 9. In the Name (2.4G SSID) and Name (5G SSID) fields, type names (SSIDs) for your new extender WiFi network and click the Continue button. Note: You can use the same security settings as your existing network by selecting the check box. The settings are applied and the following screen displays: [...]

  • Page 14

    Install Y our Ex tender 14 AC750 WiFi Range Extender The location you choose must be within the range of your existing WiFi router network. 14. Plug the extender into an electrical outlet and wait one minute. The Power LED lights green. If the Power LED does not light, press the Power button. 15. Use the Router Link LED on the front panel to help y[...]

  • Page 15

    Install Y our Ex tender 15 AC750 WiFi Range Extender  T o connect a computer to the extender Ethernet port: 1. Install the extender so that it is connected to your existing network with a WiFi link. 2. Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on your computer . The computer connects to the extender .[...]

  • Page 16

    Install Y our Ex tender 16 AC750 WiFi Range Extender Install the Ex t ender as an Acc ess P oint Y ou can also use the extender as a WiFi access point, which creates an AC750 WiFi hotspot within your local network. Figure 5. Extender as an access point  T o install the extender as an access point: 1. Set the Access Point/Extender switch to Acces[...]

  • Page 17

    17 3 3. Manage the Ex t ender Netw ork and Settings This chapter covers the following topics: • Log In After Initial Setup • Change the admin Password • Set Up Password Recovery for admin • Use Smart Setup to Connect the Extender to a Network • Add a WPS Client to the Extender Network • Change the Basic WiFi Settings • Change WiFi Sec[...]

  • Page 18

    Manage the Extender Network and Settings 18 AC750 WiFi Range Extender Log In Aft er Initial Setup After installation, you can log in to the extender to view or change its settings.  T o log in to the extender after the initial setup: 1. Connect a computer or mobile device to the extender ’s network. 2. Launch a web browser and enter www .mywif[...]

  • Page 19

    Manage the Extender Network and Settings 19 AC750 WiFi Range Extender Y ou are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www .mywifiext.net in your browser . 3. T ype admin for the user name and type your password. If you have not yet personalized your password,[...]

  • Page 20

    Manage the Extender Network and Settings 20 AC750 WiFi Range Extender 4. Select Maintenance > Set Password . 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Y our settings are saved. For information about how to recover the password, see Recover the admin [...]

  • Page 21

    Manage the Extender Network and Settings 21 AC750 WiFi Range Extender The extender finds the 2.4 GHz wireless networks in your area and displays a list. 5. T o select the network you want the extender to join, do one of the following: • Select the radio button for the network. • Select the Manually input my wireless SSID radio button and type t[...]

  • Page 22

    Manage the Extender Network and Settings 22 AC750 WiFi Range Extender 9. Click the Continue button. Y ou are prompted to name the extender networks. By default, the extender network names are the same as the networks that you selected with _2GEXT and _5GEXT at the end. 10. Either change the names or leave them as they are and click the Continue but[...]

  • Page 23

    Manage the Extender Network and Settings 23 AC750 WiFi Range Extender Add a WPS Client t o the Ex t ender Network The WPS Wizard helps you add a wireless computer or device to the extender ’s WiFi networks without typing the WiFi password. WPS does not support WEP network security . If you are using WEP security , see Connect with NETGEAR genie S[...]

  • Page 24

    Manage the Extender Network and Settings 24 AC750 WiFi Range Extender 4. Select Setup > Wireless Setup . 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. T o change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and is case-sensitive. The[...]

  • Page 25

    Manage the Extender Network and Settings 25 AC750 WiFi Range Extender devices cannot use WP A2. By default, the WP A-PSK [TKIP] + WP A2-PSK [AES] radio button is selected so that new or old computers and wireless devices can connect to the WiFi network by using either WP A2 or WP A security .  T o change the WiFi security setting: 1. Connect a c[...]

  • Page 26

    Manage the Extender Network and Settings 26 AC750 WiFi Range Extender View or Change Advanc ed Wir eless Settings Use care when changing the wireless settings. Incorrect settings might disable the extender ’s WiFi networks unexpectedly .  T o view or change the advanced wireless settings: 1. On your computer , launch a web browser . 2. In the [...]

  • Page 27

    Manage the Extender Network and Settings 27 AC750 WiFi Range Extender extender uses 40 MHz mode unless a nearby WiFi network is using 40 MHz mode. If that happens, the extender uses 20 MHz mode to coexist with that network. • Enable W ireless Access Point (5 GHz) . When this check box is selected, the extender allows WiFi connections in the 5 GHz[...]

  • Page 28

    Manage the Extender Network and Settings 28 AC750 WiFi Range Extender • T o prevent PIN compromise... By default, this check box is selected. This feature lets you specify the maximum number of times someone can try to enter the extender ’s PIN to connect with WPS before the extender disables its PIN. • Keep Existing Wireless Settings (2.4 GH[...]

  • Page 29

    Manage the Extender Network and Settings 29 AC750 WiFi Range Extender 3. Enter admin for the user name and enter your password. If you have not yet personalized your password, type password for the password. 4. Select Advanced > W ireless Settings and click the Setup Access List button. The Wireless Card Access List screen displays. 5. Click the[...]

  • Page 30

    Manage the Extender Network and Settings 30 AC750 WiFi Range Extender 3. Enter admin for the user name and enter your password. If you have not yet personalized your password, type password for the password. 4. Select Setup > Internet Setup . 5. In the Internet IP Address section, select a radio button. 6. If you selected the Static IP Address r[...]

  • Page 31

    Manage the Extender Network and Settings 31 AC750 WiFi Range Extender 4. Select Setup > LAN Setup . 5. Select the Enable NA T (for more secure connections to the Internet) check box. 6. Click the Apply button. Y our change takes effect. Manage P rofiles Each time the extender connects to a new network, the extender automatically saves the wirele[...]

  • Page 32

    Manage the Extender Network and Settings 32 AC750 WiFi Range Extender 6. Click the Edit button. 7. Change the details of the profile as needed. 8. Click the Apply button. Y our settings are saved.  T o delete a profile: 1. Connect a computer or mobile device to the extender ’s network. 2. Launch a web browser and type http://www .mywifiext.net[...]

  • Page 33

    Manage the Extender Network and Settings 33 AC750 WiFi Range Extender  T o view or change the operating mode: 1. Connect a computer or mobile device to the extender ’s network. 2. Launch a web browser and enter http://www .mywifiext.net in the address field. A login screen displays. 3. Enter admin for the user name and enter your password. If [...]

  • Page 34

    34 4 4. Monit or and Maintain the Ex t ender This chapter covers the following topics: • Recover the admin Password • Back Up the Extender Configuration • Restore Saved Configuration Settings • Return the Extender to Its Factory Settings • Update the Firmware • View W ired and Wireless Network Devices[...]

  • Page 35

    Monitor and Maint ain the Ex tender 35 AC750 WiFi Range Extender R ecov er the admin P assw or d If you changed the password to access the extender and set up password recovery , you can recover your password if you lose it. For information about setting up password recovery , see Set Up Password Recovery for admin on page 19. If you did not set up[...]

  • Page 36

    Monitor and Maint ain the Ex tender 36 AC750 WiFi Range Extender 3. Enter admin for the user name and enter your password. If you have not yet personalized your password, type password for the password. 4. Select Maintenance > Backup Settings . 5. Click the Backup button. Y ou are prompted to specify where to save the file. 6. When prompted, cli[...]

  • Page 37

    Monitor and Maint ain the Ex tender 37 AC750 WiFi Range Extender 5. Click the Browse button. 6. Locate and select the previously saved backup file. By default, the name of the backup file is NETGEAR_EX6100.cfg . CAUTION: After you click the Restore button, do not try to go online, turn off the extender , shut down the computer , or do anything else[...]

  • Page 38

    Monitor and Maint ain the Ex tender 38 AC750 WiFi Range Extender Er ase the Settings and R eturn t o Factory Settings CAUTION: This process erases any settings that you have configured in the extender .  T o erase the extender ’ s current settings: 1. On your computer , launch a web browser . 2. In the address field of your browser , enter htt[...]

  • Page 39

    Monitor and Maint ain the Ex tender 39 AC750 WiFi Range Extender  T o check if new firmware is available and update the firmware: 1. On your computer , launch a web browser . 2. In the address field of your browser , enter http://www .mywifiext.net . Y ou are prompted to enter a user name and password. If you do not see the login prompt, make su[...]

  • Page 40

    Monitor and Maint ain the Ex tender 40 AC750 WiFi Range Extender Y ou are prompted to enter a user name and password. If you do not see the login prompt, make sure to include http:// when you type http://www .mywifiext.net in your browser . 3. Enter admin for the user name and enter your password. If you have not yet personalized your password, typ[...]

  • Page 41

    41 5 5. F A Qs and T r oubleshooting This chapter covers the following topics: • F AQs • Cannot Log In to the Extender • Cannot Join an Extender WiFi Network[...]

  • Page 42

    F A Qs and Tr oubleshooting 42 AC750 WiFi Range Extender FA Q s This section provides answers for difficulties you might experience with the extender. 1. Question . Will the extender work if I connect it to my wireless router with an Ethernet cable? It depends. If the switch is set to Extender , the extender connects to the router over WiFi. If the[...]

  • Page 43

    F A Qs and Tr oubleshooting 43 AC750 WiFi Range Extender Answer . The extender cannot detect if the WEP passphrase is correct. If you entered the wrong passphrase, your wireless device cannot get the IP address from the extender. Y ou must reset the extender to the factory settings to get the IP address back. 7. Question . I have enabled a wireless[...]

  • Page 44

    F A Qs and Tr oubleshooting 44 AC750 WiFi Range Extender Cannot Join an E x tender WiF i Network T o join a WiFi network, you must know its network name (also called the SSID) so that you can select it. If the network is secure, you must know the passphrase or key . If the extender does not connect to the network that you select, the following mess[...]

  • Page 45

    45 A A. Supplement al Inf ormation This appendix includes the following sections: • Factory Default Settings • T echnical Specifications[...]

  • Page 46

    Supplemental Inf ormation 46 AC750 WiFi Range Extender F ac t ory Def ault Settings The following table includes the factory settings for the extender . Y ou can use the Factory Reset button or the Erase feature to return the extender to these settings. (See Return the Extender to Its Factory Settings on page 37.) T able 2. Factory default settings[...]

  • Page 47

    Supplemental Inf ormation 47 AC750 WiFi Range Extender Environmental • Operating temperature: 32° to 140°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity , noncondensing • Electromagnetic emissions: Meets requirements of FCC Part 15 Class B. Interface • Local: 10BASE-T , 100/1000BASE-Tx, RJ-45 • 802.1 1ac, 802.1 1n, [...]