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NETGEAR CG3000Dv2 manual

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  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA August 2013 202-1 1278-02 DOCSIS 3.0 N450 Wi-Fi Data Gateway CG3000Dv2 User Manual[...]

  • Page 2

    2 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product before you can use NETGEAR telephone support. NETGEAR recommends register[...]

  • Page 3

    T able of Contents | 3 Contents Chapter 1 Connecting to the Internet Gateway Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Gateway Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 DMZ Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 LAN IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 1 1. Connecting to the Internet For help installing the gateway, see the DOCSIS 3.0 N450 Wi-Fi Data Gateway CG3000Dv2 User Manual. This chapter describes how to log in and monitor your gateway and includes these sections: • Gateway Front Panel • Gateway Rear Panel • Label • Log In to Y our Gateway • View Basic Settings For information a[...]

  • Page 6

    Connecting to the Internet 6 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Gateway Front Panel WPS LED Wireless LED USB port Power LED Downstream LED Upstream LED Internet LED LAN Ethernet LEDs Figure 1. Gateway front view Y ou can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front p[...]

  • Page 7

    Connecting to the Internet 7 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Upstream • Blue . More than one upstream channel is locked. • Solid . One upstream channel is locked. • Blinking green . The unit is ranging on the upstream. • Off . No downstream channel is locked. Internet • Solid green . The cable modem is online. • Slow blink . [...]

  • Page 8

    Connecting to the Internet 8 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Gateway Rear Panel Ethernet LAN ports Coaxial cable connector USB port Power adapter input Reset button Figure 2. Gateway rear panel The rear panel includes the following connectors, viewed from top to bottom: • Four Gigabit Ethernet LAN ports . T o connect local computers, u[...]

  • Page 9

    Connecting to the Internet 9 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Label The label on the bottom of the gateway shows the router ’s Restore Factory Settings button, WiFi network name (SSID), serial Number , and MAC address. Figure 3. Label on router bottom See Factory Default Settings on page 54 for information about the Restore Factory Sett[...]

  • Page 10

    Connecting to the Internet 10 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Log In to Y our Gateway Log in to the gateway to view or change its settings. Note: T o connect to the gateway, use a computer configured for DHCP (most computers are). For help with configuring DHCP , see the instructions that came with your computer . If you do not click Log[...]

  • Page 11

    Connecting to the Internet 11 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway V iew Basic Settings The Basic Settings screen displays the Internet settings for the gateway.  T o view or configure basic settings: 1. From the main menu, select Basic Settings . 2. Enter the domain name. If your Internet service provider requires a domain name, type that[...]

  • Page 12

    12 2 2. Configuring Y our Wireless Network This chapter describes how to configure your gateway’s Internet connection and add devices to your network. It includes the following sections: • Set Up Y our Wireless Network • Set Up Wi-Fi Multimedia • Change the Password Note: Before changing wireless settings, connect the gateway and set up its[...]

  • Page 13

    Configuring Y our Wireless Network 13 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Set Up Y our Wireless Network T o set up the wireless network, you can enter wireless settings, or you can use Wi-Fi Protected Setup (WPS). T o wirelessly connect to the gateway, a computer or wireless device must be configured with the same wireless settings as the ga[...]

  • Page 14

    Configuring Y our Wireless Network 14 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway 4. Specify the Wireless Network settings for your network: • Name (SSID) . The name of the wireless network. The default wireless network name (SSID) for the gateway appears on the label of the gateway . Y ou can enter a different name here for better wireless securi[...]

  • Page 15

    Configuring Y our Wireless Network 15 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Note: If you plan to use WPS, and you want to keep your wireless settings the same, go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings check box is selected. See Advanced Wireless Settings on page 35. Use Push 'N' Connect[...]

  • Page 16

    Configuring Y our Wireless Network 16 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway If it works with WPS, it has a WPS utility and might also have a WPS button that you can press. 2. Log in to the gateway. For more information, see Log In to Y our Gateway on page 10. 3. In the main menu, select Add WPS Client . The following screen displays. 4. Click [...]

  • Page 17

    Configuring Y our Wireless Network 17 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway When the computer connects to the wireless network, the gateway sends its SSID and WP A-PSK or WP A2-PSK configuration to that computer . 8. On the computer that just joined the wireless network, make sure you can connect to the Internet. Y ou should see the gateway’[...]

  • Page 18

    Configuring Y our Wireless Network 18 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway • The WPS LED on the front of the gateway begins to blink. • The gateway tries to communicate with the wireless computer or device for 4 minutes. • If the security option in the Wireless Settings screen was set to Disable, it is automatically changed to WP A-PSK [...]

  • Page 19

    Configuring Y our Wireless Network 19 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Change the Password For security reasons, the gateway has its own user name and password. NETGEAR recommends that you change the default password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture[...]

  • Page 20

    Configuring Y our Wireless Network 20 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway[...]

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    21 3 3. Filtering Content This chapter describes how to monitor and filter the content traveling on your network. When you log in to the gateway (see Log In to Y our Gateway on page 10), these tasks are grouped under Content Filtering. This chapter includes the following sections: • View Denial of Service (DoS) Attack Logs • Limit Internet Site[...]

  • Page 22

    Filtering Content 22 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway V iew Denial of Service (DoS) Attack Logs A content filter log is a detailed record of the denial of service (DoS) attacks directed at your network. Y ou can set up email notification or you can view the logs on the gateway .  T o receive notification of attacks by email: 1. In the [...]

  • Page 23

    Filtering Content 23 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Limit Internet Site Access Y ou can establish rules to limit access to certain Internet websites in one of two ways: • Blocking sites that contain certain words. • Blocking access to certain domains.  T o block access to sites containing certain words: 1. In the main menu, under[...]

  • Page 24

    Filtering Content 24 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway 4. Click Add Domain .  T o unblock a domain: 1. Select the domain name. 2. Click Remove Domain . Allow Unrestricted Access Y ou can specify up to three computers to have unrestricted access to the Internet.  T o allow unrestricted access: 1. In the main menu, under Content Filter[...]

  • Page 25

    Filtering Content 25 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway The following table describes the fields displayed in this screen. T able 1. Firewall features  T o disable specific web features: In the main menu, under Content Filtering, select Services . Web features appear near the middle of the screen. T o block certain web-oriented cookies, [...]

  • Page 26

    Filtering Content 26 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway NA T ALG status features appear near the bottom of the screen. T o allow NA T traversal filters for certain application layer control/data protocols, select the corresponding check boxes.[...]

  • Page 27

    27 4 4. Maintaining Y our Network This chapter describes how to perform network maintenance tasks with your gateway. When you log in to the gateway (see Log In to Y our Gateway on page 10), these tasks are grouped under Maintenance. This chapter includes the following sections: • View the Gateway Status • View the Connection Status • Back Up [...]

  • Page 28

    Maintaining Y our Network 28 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway V iew the Gateway Status T o see hardware and firmware details and basic status information about the gateway , use the Modem Status screen.  T o view the gateway status: From the main menu, under Maintenance, select Modem Status . The following screen displays. The followin[...]

  • Page 29

    Maintaining Y our Network 29 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway V iew the Connection Status T o track the gateway’s initialization procedure, and to get details about the downstream and upstream cable channel, use the Connection screen. The time appears after the gateway is initialized.  T o view the gateway’s initialization procedur[...]

  • Page 30

    Maintaining Y our Network 30 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway  T o back up the settings: 1. In the main menu, under Maintenance, select Backup . 2. Click Back Up . If you did not set up your browser to save downloaded files automatically , indicate where you want to save the file and click Save . If you did set up your browser to save [...]

  • Page 31

    Maintaining Y our Network 31 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway  T o view the event log: 1. In the main menu, under Maintenance, select Event Log . 2. Do either of the following: • T o clear the log, click Clear Log . • T o refresh the log, click Refresh . Run the Diagnostic Utilities From the Diagnostics screen, you can run ping and[...]

  • Page 32

    Maintaining Y our Network 32 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway 3. In the Utility list, select Ping . 4. Specify the following parameters for the ping utility . • T arget . The IP address of the ping target computer . • Ping Size . The size of the ping packet. • No. of Pings . The number of times to ping the target computer . • Ping[...]

  • Page 33

    Maintaining Y our Network 33 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway T raceroute Utility T o display the route and measure transit delays of packets across an IP , run the traceroute utility .  T o run a traceroute test: 1. Log in to the gateway. For more information, see Log In to Y our Gateway on page 10. 2. In the main menu, under Maintena[...]

  • Page 34

    34 5 5. Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway. When you log in to the gateway (see Log In to Y our Gateway on page 10 ), these tasks are grouped under Advanced. This chapter includes the following sections: • Advanced Wireless Settings • MAC Filtering • IP Filterin[...]

  • Page 35

    Advanced Settings 35 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Advanced Wireless Settings T o configure the wireless radio settings, and other advanced settings, use the Advanced Wireless Settings screen.  T o configure advanced wireless settings: 1. In the main menu, under Advanced, select Wireless Settings . The Advanced Wireless Settings scr[...]

  • Page 36

    Advanced Settings 36 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway 3. Click Apply . MAC Filtering By default, the gateway allows any connected computer to access the Internet. The MAC Filtering screen lets you block specific computers, based on their MAC addresses, from access to the Internet on selected days and times.  T o use MAC filtering to bl[...]

  • Page 37

    Advanced Settings 37 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway • Time of Day to Block . Y ou can specify the time of day to block the computer . The default is All Day . Be sure that you clear the All Day check box if you want to enter specific times. The selected period applies to each day that you selected. 5. Click Apply . 6. Repeat these ste[...]

  • Page 38

    Advanced Settings 38 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway IP Filtering By default, any computer is allowed access to the Internet through your gateway. Y ou can use IP filtering to block specific computers based on their IP addresses from access to the Internet on selected days and times.  T o set up IP filtering: 1. In the main menu, unde[...]

  • Page 39

    Advanced Settings 39 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Port Blocking Y ou can use port blocking to block outbound traffic on specific ports. Outbound traf fic rules control access to outside resources from local users. The default rule is to allow all access from the LAN side to the outside. Y ou can use port blocking to add predefined or [...]

  • Page 40

    Advanced Settings 40 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway the gateway blocks access from outside except for responses to requests from the LAN side. Y ou can use port forwarding to add rules to specify exceptions to the default rule. Because the gateway uses Network Address T ranslation (NA T), your network presents only one IP address to the[...]

  • Page 41

    Advanced Settings 41 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway • T o delete a service, select the radio button in the Active Forwarding Rules table for the service that you want to delete, and click Delete . • T o reset the selection in the Service list and to clear all the fields in the Add Custom Rules, click Reset . Port T riggering Port tr[...]

  • Page 42

    Advanced Settings 42 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway 2. For each port trigger , enter the settings in the Port T riggering List: • T rigger Range . T o specify the range of outgoing ports that are monitored to trigger the incoming port forwarding rule, enter the start port and end port. • T arget Range . T o specify the range of inco[...]

  • Page 43

    Advanced Settings 43 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway For example, some systems tracking the performance of the broadband connections in terms of latency and packet loss need the gateway to reply to ping requests. 3. T ype the last digits of the IP address in the DMZ Address field. The DMZ host feature is disabled when the last digit is z[...]

  • Page 44

    Advanced Settings 44 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway • DHCP Lease . For more information, see the following section, Reserve an IP Address for DHCP Use . 3. Click Apply . Reserve an IP Address for DHCP Use T o reserve an IP address for DHCP use, enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease[...]

  • Page 45

    Advanced Settings 45 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway  T o configure the switch ports: 1. In the main menu, under Advanced, select LAN Switch . 2. For each port, select the appropriate speed and duplex setting. 3. Click Apply .  T o disable a LAN port: 1. In the main menu, under Advanced, select LAN Switch . 2. In the Auto column co[...]

  • Page 46

    Advanced Settings 46 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway By default, this check box is cleared. This prevents the gateway from allowing any devices to automatically control the resources, such as port forwarding, of the gateway . 3. Complete the Advertisement Period and Advertisement T ime to Live fields. The UPnP Portmap T able displays the[...]

  • Page 47

    Advanced Settings 47 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Enable Network Address T ranslation Network Address T ranslation (NA T) provides one-to-many translation of IP addresses between devices. This means that your network presents only one IP address to the Internet, and outside users cannot directly address any of your local computers. En[...]

  • Page 48

    48 6 6. T roubleshooting This chapter gives information about troubleshooting your NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway. For the common problems listed, see the section indicated. • Have I connected the gateway correctly? See Basic Functions on page 49. • I cannot access the gateway configuration with my browser . See Connect to the Gatew[...]

  • Page 49

    T roubleshooting 49 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Basic Functions After you have turned on power to the gateway, do the following: 1. Check to see that the Power LED is lit. 2. Check that the numbered Ethernet LEDs light momentarily . 3. After a few seconds, check that the LEDs are lit for any local ports that are connected. The follow[...]

  • Page 50

    T roubleshooting 50 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway • Make sure that your computer ’s IP address is on the same subnet as the gateway. If you are using the recommended addressing scheme, your computer ’s address should be in the range of 192.168.0.10 to 192.168.0.254. Note: If your computer ’s IP address is shown as 169.254.x.x: [...]

  • Page 51

    T roubleshooting 51 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway easily troubleshoot a TCP/IP network by using the ping utility in your computer or workstation. T est the LAN Path to Y our Gateway Y ou can use ping to verify that the LAN path to your gateway is set up correctly .  T o ping the gateway from a computer running Windows 95 or later: 1[...]

  • Page 52

    T roubleshooting 52 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway If the path is functioning correctly , replies as in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your gateway listed as the default gateway . If the IP configuration of your computer is assigned by DHCP , this inf[...]

  • Page 53

    53 A A. Supplemental Information This appendix includes the following sections: • Factory Default Settings • T echnical Specifications[...]

  • Page 54

    Supplemental Information 54 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Factory Default Settings Y ou can return the gateway to its factory settings. On the rear panel of the gateway, press and hold the Reset button for over 7 seconds. The gateway resets and returns to the factory configuration settings shown in the following table. T able 2. Factor[...]

  • Page 55

    Supplemental Information 55 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway T echnical Specifications The following table describes the technical specifications for the gateway. T able 3. T echnical specifications Wireless Wireless communication Enabled SSID name Appears on the label of the gateway . Security WP A/WP A2 The default WP A/WP A2 password a[...]

  • Page 56

    Supplemental Information 56 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway Interface Local: 10BASE-T , 100/1000BASE-Tx, RJ-45 USB 2.0/1.1 function 802.1 1n/g/b Internet: DOCSIS 3.0. Downward compatible with DOCSIS 2.0, 1.1, and 1.0 Component Specification[...]

  • Page 57

    57 B B. Notification of Compliance Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action ag[...]

  • Page 58

    Notification of Compliance 58 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway FCC Radio Frequency Interference W arnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter[...]

  • Page 59

    Notification of Compliance 59 NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway A vertissement: Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utili-sation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Les utilisateur[...]