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NETGEAR DG834GV manual

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Table of contents for the manual

  • Page 1

    February 2006 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Vo i c e[...]

  • Page 2

    ii v1.0, February 2006 © 2006 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR is a trademark of Netgear , Inc. Microsoft, W indows, and W indows NT are registered trademarks of Microsoft Corporation. Other brand and product names are register ed trad emarks or tradema rks of their re spective holders. St atement of Conditions In the inte[...]

  • Page 3

    1 v1.0, February 2006 Content s Setup Manual for the DG834GV Inte grated ADSL Modem and Wireless Router with V oice Chapter 1 Connecting the Route r to the Internet What’s in the Box? .............. ................ ................ ................ ................ ................ ............ 1- 1 The Router ’s Front Panel ... ..............[...]

  • Page 4

    2 v1.0, Februar y 2006 T r oubleshooting Internet Browsing .... .................... ................ ................ .................. 2-7 T r oubleshooting a TCP/IP Network Using the Ping Utility ............ ................ .................. 2-7 T esting the LAN Path to Y our Router ................. ................. ................ ......[...]

  • Page 5

    Connecting the Router to the Internet 1-1 v1.0, February 2006 Chapter 1 Connecting the Router to the Internet This chapter describes how to set up the router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your AD SL modem wireless router for Internet access and configure basic wireless connectivity . What?[...]

  • Page 6

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-2 Connecting the Router to the Internet v1.0, Februar y 2006 The ADSL Modem Wireless Router’ s Front Panel The ADSL modem wireless router front pa nel shown below contains status LEDs. Y ou can use the LEDs to verify various conditions. Ta b l e 1 -1 describes ea[...]

  • Page 7

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the Internet 1-3 v1.0, February 2006 The ADSL Modem Wireless Router’ s Rear Panel The rear panel of the ADSL modem wirele ss router contains port connections. V i ewed from left to right, the rear panel contains the following elements: 1[...]

  • Page 8

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-4 Connecting the Router to the Internet v1.0, Februar y 2006 3. T wo phone ports for connecting to telephones 4. Four Local Ethernet RJ-45 LAN ports for co nnecting the router to the local computers 5. Factory Default Reset push button 6. AC power adapter outlet 7.[...]

  • Page 9

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the Internet 1-5 v1.0, February 2006 What Y ou Need Before Y ou Begin Y ou need to prepare the following before you can set up your router: • Active Internet service pr ovided by an ADSL account. • The Internet Service Provider (ISP) c[...]

  • Page 10

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-6 Connecting the Router to the Internet v1.0, Februar y 2006 • Manual Setup : Manually set up yo ur ADSL modem wireless router. — This option is best if you are replacing an existing ADSL modem wireless router or are technically knowledgeable. — Use this opti[...]

  • Page 11

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the Internet 1-7 v1.0, February 2006 Manual Setup Use the topics and procedures below to manua lly set up your ADSL modem wireless router. Underst anding ADSL M icrofilters ADSL technology uses the same wires as your tele phone service. Ho[...]

  • Page 12

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-8 Connecting the Router to the Internet v1.0, Februar y 2006 Computers Set to DHCP For the initial connection to your router, your computer has to be set to automatically get its TCP/IP configuration from the router via DHCP . This is usually the case. The NETGEAR [...]

  • Page 13

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the Internet 1-9 v1.0, February 2006 c. Connect the Phone port of the filter/sp litter to the green PSTN connector on the ADSL modem wireless router.: d. Y ou need to ins tall a separate ADSL filter (see Figure 1-4 on page 1-6 ) for every [...]

  • Page 14

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-10 Connecting the Router to the Intern et v1.0, Februar y 2006 e. If you have voice service or plan to or der it, connect a telephone to Ph one Port 1 on the ADSL modem wireless router. Figure 1-6 Note: In the event of a power outage or lo ss of internet connectivi[...]

  • Page 15

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the In te rn et 1-11 v1.0, February 2006 f. Connect the Ethernet cable from an ADSL modem wireless router LAN port to the Ethernet adapter in your computer . g. If you have more than one computer , repeat step f using a different LAN port [...]

  • Page 16

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-12 Connecting the Router to the Intern et v1.0, Februar y 2006 The ADSL internet light is green, indicating you are connected to the ADSL network. j. Now , turn on your computer . If software usually logs you in to your Internet connection, do not run that software[...]

  • Page 17

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the In te rn et 1-13 v1.0, February 2006 b. After logging in, you will see the menu below . 3. Connect to the Internet: Y ou are now ready to configure your ADSL modem w i reless router to connect to the Internet. There are two ways you ca[...]

  • Page 18

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-14 Connecting the Router to the Intern et v1.0, Februar y 2006 T o access the Internet from any computer connecte d to your ADSL modem wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator . Y ou should see the ADSL modem wirel[...]

  • Page 19

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Connecting th e Rou te r to the In te rn et 1-15 v1.0, February 2006 3. Note that the default SSID is NETGEAR . 4. Set the Region. Select the region in which the wireless interface will ope rate. 5. Click Apply to save your changes. 6. Configure and test your compute[...]

  • Page 20

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 1-16 Connecting the Router to the Intern et v1.0, Februar y 2006[...]

  • Page 21

    Troubleshooting 2-1 v1.0, February 2006 Chapter 2 T roubleshooting This chapter gives informatio n about troubleshooting y our ADSL modem wireless router. After each problem description, instructio ns are provided to help you d iagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to ?[...]

  • Page 22

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 2-2 Troubleshooting v1.0, Februar y 2006 b. The LAN port LEDs are lit for any local ports that are connected. c. The ADSL Internet port LED is lit. If a port’ s LED is lit, a link has been establis hed to the connected device. If a LAN port is connected to a 100 Mb[...]

  • Page 23

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Troubleshooting 2-3 v1.0, February 2006 LAN or ADSL Intern et Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethern et connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the rou[...]

  • Page 24

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 2-4 Troubleshooting v1.0, Februar y 2006 If the router does not save cha nges you have made in the W e b Configuration Interface, check th e following: • When entering config uration se ttings, be sure to click the Apply button before moving to another menu or tab,[...]

  • Page 25

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Troubleshooting 2-5 v1.0, February 2006 ADSL Internet LED Off If the ADSL Internet LED is off, disconnect all te lephones on the line. If th is solves the problem, reconnect the telephones one at a time, being careful to use a micr ofilter on each telephone. If the m[...]

  • Page 26

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 2-6 Troubleshooting v1.0, Februar y 2006 • Y ou r ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPP oE) or PPP over A TM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, [...]

  • Page 27

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Troubleshooting 2-7 v1.0, February 2006 T roubleshooting Internet Browsing If your ADSL modem wireless router can obtain an IP address but your co mputer is unable to load any W eb pages from the Internet: • Y our computer ma y not recognize any DNS server addresse[...]

  • Page 28

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 2-8 Troubleshooting v1.0, Februar y 2006 Pinging <IP address> with 32 byte s of data If the path is working, you see this message: Reply from < IP address >: bytes= 32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out [...]

  • Page 29

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice Troubleshooting 2-9 v1.0, February 2006 Restoring the Default Co nfiguration and Password This section explains how to restore the fact ory default configuratio n settings, changing the router ’ s administration password to password and the IP address to 192.168.0.[...]

  • Page 30

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice 2-10 Troubleshooting v1.0, Februar y 2006[...]

  • Page 31

    Technical Specifications A-1 v1.0, February 2006 Appendix A T echnical Specifications This appendix provides tech nical specifications for th e ADSL modem wireless router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP , RIP-1, RIP-2, DHCP , PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Cla ssica[...]

  • Page 32

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice A-2 Technical Specifications v1.0, Februar y 2006[...]

  • Page 33

    Related Documents B-1 v1.0, February 2006 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NETGEAR product. Document Link Internet Netw orking and TCP/IP Addressing http://documentation.netgear .com/ r efer ence/enu/tcpip/index.htm[...]

  • Page 34

    Setup Manual for the DG834GV Integr ated ADSL Modem and Wireless Router with Voice B-2 Related Documents v1.0, Februar y 2006[...]