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NETGEAR DM111P manual

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Table of contents for the manual

  • Page 1

    202-10213-02 September 2006 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA DM1 1 1P ADSL2+ Ethernet Modem Reference Manual[...]

  • Page 2

    ii v1.1, September 2006 © 2006 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR is a trademark of Netge ar , Inc. Microsoft, W indows, and W indow s NT are registered trademar ks of Microsoft Corporation. Other brand and product names are registered tradem arks or trad emarks of their respective holders. St atement of Conditions In the in[...]

  • Page 3

    v1.1, September 2006 iii European Union St atement of Compliance Hereby , NETGEAR, Inc. declares that thi s mod em is in co m pliance with the essenti al re quirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohl ašuje, že tento DM1 11P ADSL2+ Ethernet Modem je ve shodì se základními požadavk[...]

  • Page 4

    v1.1, Septembe r 2006 iv A printed copy of the EU Declaration of Conformity cer tificate for thi s product is provided in the DM1 1 1P product package. Bestätigung des Hers tellers/Importeurs Es wird hiermit bestätigt, daß da s DM11 1P ADSL2+ Ethernet Modem ge mäß der im BMP T -A mtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen en [...]

  • Page 5

    v1.1, September 2006 v V olunt ar y Control Council fo r Interference (VCCI) St atement This equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the V o luntary Control Council for In terference by Da ta Processing Equipment and Electronic Offi[...]

  • Page 6

    v1.1, Septembe r 2006 vi[...]

  • Page 7

    vii v1.1, September 2006 Content s DM1 1 1P ADSL2+ Ethern et Modem Reference Manual Chapter 1 Introduction About the Modem ........................ ................. ................ ................ ................ ................ .. 1-1 Key Features ...................... ................ ................ ................ ................ .....[...]

  • Page 8

    viii v1.1, September 2006 Viewing Modem S tatus . ................ ................ ................ .................... ................ ........ 3-5 Viewing the ADSL S tatus ................ ................ ................ ................. ................ ........ 3-7 Running Diagnostic Utilities and Reboot ing the Modem ....................[...]

  • Page 9

    1 v1.1, September 2006 About This Manual The NETGEAR ® DM1 1 1P ADSL2+ Ethernet Modem Refer enc e Manual describes how to install, configure and trou bleshoot the DM1 1 1P ADSL2+ Ethernet Modem.The in formation is this manual is intended for readers with intermediate computer and Internet skills. Conventions, Format s and Scope The conventions, fo[...]

  • Page 10

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2 v1.1, September 2006 • Scope. This manual is written for the ADSL2+ Mo dem according to th ese specifications: For more information ab out network, In ternet technologi es, see the links to the NETGEAR website in Appendix B, “Related Documents” . How to Use This Manual The HTML version of this [...]

  • Page 11

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3 v1.1, September 2006 – Click the PDF of This Chapter link at the top right of any pa ge in the chapter you want to print. The PDF version of the chap ter you were viewing op en s in a browser window . – Y our computer must have the free Adobe Acro bat reader installed in order to view and print P[...]

  • Page 12

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 4 v1.1, September 2006[...]

  • Page 13

    Introduction 1-1 v1.1, September 2006 Chapter 1 Introduction This chapter describes the features of the N ETGEAR DM11 1P ADSL2+ Ethernet Modem, the packaging list, and describes the connectors, LEDs, and pus hbutto ns on the front and rear panels. . About the Modem The modem provides an always-on Internet c onnecti on for home and of fice networks.[...]

  • Page 14

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 1-2 Introduction v1.1, September 2006 Easy Inst allation and Management Y ou can install, configure, and operate the DM 1 1 1P within minutes after connecting it to the network. The following features simplif y installation and management tasks: • Browser-based management Browser-based configuration [...]

  • Page 15

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Introduction 1-3 v1.1, September 2006 • PPP over A TM (PPPoA) PPP over A TM is a protocol for connecting re mote hosts to the Internet over an ADSL connection by simulating an A TM connection. Auto Sensing and Auto Uplin k™ LAN Ethernet Connections W ith its internal 10/100 switch, the DM1 1 1P can[...]

  • Page 16

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 1-4 Introduction v1.1, September 2006 What’ s in the Box? The product package should contain the following it ems: • DM1 1 1P ADSL2+ Ethernet Modem • AC power adapter (varies by region) • Category 5 (Cat 5) Ethernet cable • T elephone cable with RJ-1 1 connector (A-tick certified) • Microfi[...]

  • Page 17

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Introduction 1-5 v1.1, September 2006 The Modem’ s Front Panel The DM1 1 1P ADSL2+ Ethernet Modem front pa nel shown below contains status LE Ds. Y ou can use the LEDs to verify various conditions. Ta b l e 1 - 1 lists and describes each LED on the front panel of the modem. These LEDs are green when [...]

  • Page 18

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 1-6 Introduction v1.1, September 2006 The Router’ s Rear Panel The rear panel of the DM1 1 1P ADSL2+ Ethernet Modem ( Figure 1-2 ) contains ADSL and Ethernet port connections, an d reset and reboot switches. V iewed from left to right, the rear panel contains the following elements: 1. RJ-1 1 ADSL po[...]

  • Page 19

    Connecting to the Internet 2-1 v1.1, September 2006 Chapter 2 Connecting to the Internet This chapter describes th e various ways you can connect your DM1 1 1 P ADSL2+ Ethernet Modem to the Internet. Information Y ou Need Before Y ou Begin Before you attempt to connect to the Internet y ou will need the informatio n provided by your Internet Servic[...]

  • Page 20

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2-2 Connecting to the Intern et v1.1, September 2006 Using the Setup Wizard on the CD The most reliable way to connect to the Internet is by clicking the Setup button on the CD. The CD will provide detailed instructions for physica lly connecting your modem to the ADSL line and your local network. In a[...]

  • Page 21

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Connecting to the Internet 2-3 v1.1, September 2006 Using ADSL Microfilters with Built-In Splitters. Use an ADSL microfilter with built-in splitter when there is a single wall outlet that must provide connectivity for both the modem and telephone equipment. Connecting your Modem to your Computer Before[...]

  • Page 22

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2-4 Connecting to the Intern et v1.1, September 2006 3. Apply power to th e modem and PC, switch them on, and log in to the W indows operating system using an account that has administration privileges. Opening the We b-Based Modem Management Utility Use the modem management utility to conf igur e the [...]

  • Page 23

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Connecting to the Internet 2-5 v1.1, September 2006 The utility will display a window that is split into four areas: A banner at the top, the main menu on the left, the workspace area in the cent er , and help text on the right. Throughout the rest of this manual, diagrams showing the u tility display [...]

  • Page 24

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2-6 Connecting to the Intern et v1.1, September 2006 Using the We b Based Utility to Connect to the Internet Use the web-browser -based mode m management utility to config ure the Internet connection as follows: 1. Click Setup W izard in the main menu. 2. If you want the setup wizard to attempt to dete[...]

  • Page 25

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Connecting to the Internet 2-7 v1.1, September 2006 4. If, in step 3, you elected to configure the modem yourself, the utility will display the ADSL Settings page. Set the fields according to the information provided t o you by your ISP , and then click Apply . 5. If the main menu displays a Restart bu[...]

  • Page 26

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2-8 Connecting to the Intern et v1.1, September 2006 Setting Up Y our Ethernet Connection If you intend to connect your modem to a router then, once you are connected to the Internet as described in the preceding section, use the web- browser -based modem-ma nagement utility to configure the Local Area[...]

  • Page 27

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Connecting to the Internet 2-9 v1.1, September 2006 4. By default, most routers (and all NETGEAR router s) include an active D HCP server . If this is the case for your router , click the Off radio button to disable the DHCP server in the modem. 5. If you changed the LAN IP address or DHCP server setti[...]

  • Page 28

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 2-10 Connecting to the Internet v1.1, September 2006[...]

  • Page 29

    Managing Your Modem 3-1 v1.1, September 2006 Chapter 3 Managing Y our Modem This chapter describes how to perform management tasks on your DM1 11P ADSL 2+ Ethernet Modem. All sections in this chapter refer to functions in the modem management utility , and assumes the utility has been opened in your web browser , as described in “Opening the W eb[...]

  • Page 30

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3-2 M anaging Your Mod em v1.1, September 2006 Backing Up, Restoring, or Erasing Y our Settings The configuration sett ings of the ADSL2+ Modem ar e stored in a configuration file in the modem. This file can be backed up to your computer , restored, or revert ed to factory default settings. The procedu[...]

  • Page 31

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Managing Your Modem 3-3 v1.1, September 2006 1. T o erase the configuration, from the Maintena nce menu Settings Backup link, click the Erase button on the screen. 2. The modem will then reboot automatically . After an erase, the modem's password will be password , the LAN IP address will be 192.1[...]

  • Page 32

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3-4 M anaging Your Mod em v1.1, September 2006 2. From the Main Menu of the browser interface, under the Maintenance hea ding, select the Modem Upgrade heading. 3. Click Br owse to locate the binary (. BIN or .IMG) upgrade file. 4. Click Firmwar e Upgrade . Figure 3-3 Wa r n i n g : When uploading soft[...]

  • Page 33

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Managing Your Modem 3-5 v1.1, September 2006 Network Management Information The DM1 11P provides a variety of status and usage info rma tion which is discussed b elow . Vi e w i n g M o d e m Sta t u s From the Maintenance sectio n of the main menu select M odem S tatus to view the screen in Figure 3-4[...]

  • Page 34

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3-6 M anaging Your Mod em v1.1, September 2006 This screen shows the following parameters: T able 3-1. Menu 3.2 - Modem St atus Fields Field Description System Up T ime The time that the modem has been connected to the Internet in th e format days:hours:minutes:seconds. Account Name The Account Name as[...]

  • Page 35

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Managing Your Modem 3-7 v1.1, September 2006 V iewing the ADSL St atus From the Maintenance sectio n of the main me nu, click ADSL Line S tatus .: The upper table indicates how the mo dem has de tected the ADSL parameters are configured, except for the “Line Up T ime”, whic h indicates the time ela[...]

  • Page 36

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3-8 M anaging Your Mod em v1.1, September 2006 Clicking the Mor e Information link will provide more details about the quality of the traf fic sent and received, which also ma y be of interest to your technical support representative if you are having problems obta ining or maintaining a connection. Ru[...]

  • Page 37

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Managing Your Modem 3-9 v1.1, September 2006 From the Maintenance sectio n of the main menu select Diagnostics . If you click Run Diagnostic T ests , the utility will run and display the test results, similar to the following: Figure 3-6 Figure 3-7[...]

  • Page 38

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 3-10 Managing Your Modem v1.1, September 2006 The following diagram is a typical routing table, shown wh en you click Display . Figure 3-8[...]

  • Page 39

    Troubleshooting 4-1 v1.1, September 2006 Chapter 4 T roubleshooting This chapter gives information about troubleshooting your DM1 1 1P ADSL2+ Ethernet Modem. After each problem description, instructions ar e provided to help yo u diagnose and sol ve the problem. For the common problems listed, go t o the section indicated. • Is the modem on? Go t[...]

  • Page 40

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 4-2 Troubleshooting v1.1, September 2006 c. The ADSL port LED is lit, indicating that your modem is synchro nized to your ISP’ s DSLAM. d. The Internet LED is lit to indicate t h at you have an Internet connection. If any of these conditions does not occur , refer to the appropriate following section[...]

  • Page 41

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Troubleshooting 4-3 v1.1, September 2006 • Disconnect all telephones on th e line. If this solves the proble m, reconnec t the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly , you should be able to connect all your telephone[...]

  • Page 42

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 4-4 Troubleshooting v1.1, September 2006 • If the LAN port is lit, but the Internet port is not, log in to the modem interface, as described in “Opening the W e b-Based Modem Ma nagement Utility” on page 2-4 , note the modem status, run the modem diagnostics, as described in Chapter 3, “Managin[...]

  • Page 43

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Troubleshooting 4-5 v1.1, September 2006 • Make sure you are using th e correct login in fo rmation. The factory de fault login name is admin and the password is password . Make sure that CAPS LOCK is off when entering this information. If the modem does not sav e changes you have ma de in the W eb M[...]

  • Page 44

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 4-6 Troubleshooting v1.1, September 2006 • Log in to the modem manageme nt interface, as described in “Opening the W eb-Based Modem Management Utility” on page 2-4 , note the modem status, run the modem diagnostics, as described in Chapter 3, “Mana ging Y our Modem” , and contact your ISP’ [...]

  • Page 45

    DM111P ADSL2+ Ethernet Modem Refer ence Manual Troubleshooting 4-7 v1.1, September 2006 T roubleshooting Internet Browsing If your modem can obtain an IP address but your computer is unable to load any W eb pages from the Internet: • Y our computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates [...]

  • Page 46

    DM111P ADSL2+ Ethernet Modem Refer ence Manual 4-8 Troubleshooting v1.1, September 2006[...]

  • Page 47

    Technical Specifications A-1 v1.1, September 2006 Appendix A T echnical Specifications This appendix provides tech nical specifications for the DM1 1 1P ADSL2+ Ethernet Modem. Network Protocol and St andards Compatibility Data and Routing Prot ocols: TCP/IP , DHCP , PPP over Ethernet (PPPoE) or PPP over A TM (PPPoA), RFC 1483 Bridged or R outed Eth[...]

  • Page 48

    DM111P ADSL2+ Ethernet Modem Refer ence Manual A-2 Technical Specifications v1.1, September 2006[...]

  • Page 49

    Related Documents B-1 v1.1, September 2006 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NET GEAR product. Document Link Internet Networking and TCP/IP Addressing: http://docum entation.netgear .com/reference/ enu/tcpip/index.ht[...]

  • Page 50

    DM111P ADSL2+ Ethernet Modem Refer ence Manual B-2 Related Documents v1.1, September 2006[...]