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NETGEAR R6300 manual

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Table of contents for the manual

  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA September 2013 202-1 1202-01 R6300v2 Smart WiFi Router User Manual[...]

  • Page 2

    2 R6300v2 Smart WiFi Router Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product [...]

  • Page 3

    3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 R6300v2 Smart WiFi Router LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Role of the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Set Up Address Reservat[...]

  • Page 5

    5 R6300v2 Smart WiFi Router Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 80 Chapter 8 Admi[...]

  • Page 6

    6 R6300v2 Smart WiFi Router Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Troubleshoot with the LE[...]

  • Page 7

    7 1 1. Hardware Setup Getting to know your router The NETGEAR R6300v2 Smart WiFi Router with AC1750 dual band delivers the world's faster WiFi. With AC1750 WiFi and Gigabit Ethernet speeds, this router offers ultimate performance in wireless coverage for large homes. The R6300v2 comes with a dual-core 800 MHz processor with enough processing p[...]

  • Page 8

    Hardware Setup 8 R6300v2 Smart WiFi Router Unpack Y our Router Open the box and remove the router, cables, and installation guide. Ethernet cable with internal shielding Smart WiFi Router Power adapter Figure 1. Check the package contents Y our box contains these items: • R6300v2 Smart WiFi Router • AC power adapter (plug varies by region) • [...]

  • Page 9

    Hardware Setup 9 R6300v2 Smart WiFi Router Front and Side Panels The router front panel has the status LEDs and icons shown in the following figure. LEDs WiFi On/Off button WPS button USB 2.0 port Figure 2. Router front and side view T able 1. Front panel LED descriptions LED Description Power • Solid amber . The router is starting up. • Blinki[...]

  • Page 10

    Hardware Setup 10 R6300v2 Smart WiFi Router on. If this LED is off, the wireless radios are turned of f and you cannot connect wirelessly to the router. • WPS button . Y ou can use this button to use WPS to add a wireless device or computer to your wireless network. The Wireless LED blinks blue when the router is trying to add the wireless device[...]

  • Page 11

    Hardware Setup 11 R6300v2 Smart WiFi Router Position Y our Router The router lets you access your network from anywhere within the operating range of your wireless network. However , the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and n[...]

  • Page 12

    12 2 2. Getting Started Connecting to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: • Router Setup Preparation • Login and Access • NETGEAR genie Setup • Use NETGEAR genie after Installation • [...]

  • Page 13

    Getting Started 13 R6300v2 Smart WiFi Router Router Setup Preparation Y ou can set up your router with the NETGEAR genie automatically , or you can use the genie menus and screens to set up your router manually . Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings des[...]

  • Page 14

    Getting Started 14 R6300v2 Smart WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser . Installation with basic setup takes about 15 minutes to complete.  T o use NETGEAR genie to set up your router: 1. T urn the router on by pressing the On/Off button. 2. Make sure that your computer or wireless device is connecte[...]

  • Page 15

    Getting Started 15 R6300v2 Smart WiFi Router If the router does not connect to the Internet: 1. Review your settings. Make sure that you have selected the correct options and typed everything correctly . 2. Contact your ISP to verify that you have the correct configuration information. 3. Read Chapter 10, T roubleshooting . If problems persist, reg[...]

  • Page 16

    Getting Started 16 R6300v2 Smart WiFi Router Dashboard (BASIC Home Screen) The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. Y ou can click any of the six sections of the dashboard to view and change the settings. The left column has menus. Y ou can use the ADV ANCED tab t[...]

  • Page 17

    Getting Started 17 R6300v2 Smart WiFi Router Join Y our Wireless Network Y ou can use the manual or the WPS method to join your wireless network. For information about how to set up a guest network, see Set Up a Guest Network on page 27. Manual Method With the manual method, choose the network that you want and type its password to connect.  T o[...]

  • Page 18

    Getting Started 18 R6300v2 Smart WiFi Router NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Menu Language Support Dashboard (Click to view details) Retrieve wireless password About genie Figu[...]

  • Page 19

    19 3 3. NETGEAR genie Basic Settings Y our Internet connection and WiFi network This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature on the BASIC Home tab, see Chapter 5, USB Storage and Cha[...]

  • Page 20

    NETGEAR genie Basic Settings 20 R6300v2 Smart WiFi Router Internet Setup The Internet Setup screen is where you view or change basic ISP information. Note: Y ou can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31.  T o view or change the basic Internet se[...]

  • Page 21

    NETGEAR genie Basic Settings 21 R6300v2 Smart WiFi Router If the NETGEAR website does not display within 1 minute, see Chapter 10, T roubleshooting . Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is requi[...]

  • Page 22

    NETGEAR genie Basic Settings 22 R6300v2 Smart WiFi Router Router MAC Address . The Ethernet MAC address that the router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traf fic only from the MAC address of that computer . This feature allows [...]

  • Page 23

    NETGEAR genie Basic Settings 23 R6300v2 Smart WiFi Router After installation, Live Parental Controls automatically starts. 4. Click Next , read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 5. Select the radio button that applies to you and [...]

  • Page 24

    NETGEAR genie Basic Settings 24 R6300v2 Smart WiFi Router After you log on or create your account, the filtering level screen displays: 6. Select the radio button for the filtering level that you want and click Next . 7. Click the T ake me to the status screen button. Parental controls are now set up for the router . The dashboard shows Parental Co[...]

  • Page 25

    NETGEAR genie Basic Settings 25 R6300v2 Smart WiFi Router NETGEAR recommends that you do not change your preset security settings . If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other[...]

  • Page 26

    NETGEAR genie Basic Settings 26 R6300v2 Smart WiFi Router Wireless Settings Screen Fields Y ou can use this screen to view or change the wireless network settings and the security option. Enable SSID Broadcast . This feature allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists[...]

  • Page 27

    NETGEAR genie Basic Settings 27 R6300v2 Smart WiFi Router WP A uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key . WP A-PSK uses T emporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.1 1i standard, and works with all wireless networ[...]

  • Page 28

    NETGEAR genie Basic Settings 28 R6300v2 Smart WiFi Router  T o set up a guest network: 1. Select BASIC > Guest Network . 2. Select any of the following wireless settings: Enable Guest Network . When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable SSID Broa[...]

  • Page 29

    NETGEAR genie Basic Settings 29 R6300v2 Smart WiFi Router V iew Attached Devices Y ou can view all computers or devices that are currently connected to your network.  T o go to the Attached Devices screen: 1. From the BASIC Home screen, select Attached Devices . Wired devices are connected to the router with Ethernet cables. Wireless devices hav[...]

  • Page 30

    30 4 4. NETGEAR genie ADV ANCED Home Specifying custom settings This chapter contains the following sections: • NETGEAR genie ADV ANCED Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections • Quality of Service (QoS) Setup Some selections on the ADV ANCED Home screen are described in se[...]

  • Page 31

    NETGEAR genie ADV ANCED Home 31 R6300v2 Smart WiFi Router NETGEAR genie ADV ANCED Home Screen The genie ADV ANCED Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. See View Router Status on page 83. Internet Connection Setup Wizard Y ou can use the Setu[...]

  • Page 32

    NETGEAR genie ADV ANCED Home 32 R6300v2 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. W AN Setup The W AN Setup screen lets you configure a DMZ (demilitarized zone) server , change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on[...]

  • Page 33

    NETGEAR genie ADV ANCED Home 33 R6300v2 Smart WiFi Router it allows your router to be discovered. Do not select this check box unless you have a specific reason. • Disable IGMP Proxying . IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this [...]

  • Page 34

    NETGEAR genie ADV ANCED Home 34 R6300v2 Smart WiFi Router 3. T ype the IP address. 4. Click the Apply button. Y our change takes ef fect. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another , the data packets travel throu[...]

  • Page 35

    NETGEAR genie ADV ANCED Home 35 R6300v2 Smart WiFi Router  T o change the MTU size: 1. Select ADV ANCED > Setup > W AN Setup . 2. In the MTU Size field, enter a value from 64 to 1500. 3. Click the Apply button. Y our change is saved. LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration P[...]

  • Page 36

    NETGEAR genie ADV ANCED Home 36 R6300v2 Smart WiFi Router  T o change the LAN settings: 1. Select ADV ANCED > Setup > LAN Setup . 2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings . 3. Click the Apply button. Y our changes are saved. LAN Setup Screen Settings [...]

  • Page 37

    NETGEAR genie ADV ANCED Home 37 R6300v2 Smart WiFi Router - RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Prot[...]

  • Page 38

    NETGEAR genie ADV ANCED Home 38 R6300v2 Smart WiFi Router 3. Click the Apply button. 4. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Set Up Address Reservation When you specify a reserved IP address for a computer on the LAN, that comp[...]

  • Page 39

    NETGEAR genie ADV ANCED Home 39 R6300v2 Smart WiFi Router 2. Click Next . 3. Select the radio button for the setup method that you want to use, and follow the steps. • Push Button . a. Either click the WPS button on this screen, or press the WPS button on the router. b. Within two minutes, go to the wireless client and press its WPS button to joi[...]

  • Page 40

    NETGEAR genie ADV ANCED Home 40 R6300v2 Smart WiFi Router the client running that application have to have WMM enabled. Legacy applications that do not support WMM and applications that do not require QoS, are assigned to the best effort category , which receives a lower priority than voice and video. WMM QoS is enabled by default.  T o disable [...]

  • Page 41

    NETGEAR genie ADV ANCED Home 41 R6300v2 Smart WiFi Router The QoS Priority Rule list displays. 4. T o add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. 5. In the QoS Policy for field, type the name of the application or game. 6. In the Priority Category list, select either Applications or[...]

  • Page 42

    NETGEAR genie ADV ANCED Home 42 R6300v2 Smart WiFi Router QoS for a Router LAN Port  T o create a QoS policy for a device connected to one of the router’ s LAN ports: 1. Select ADV ANCED > Setup > QoS Setup . 2. Select the T urn Internet Access QoS On check box. 3. Click the Setup QoS Rule button. 4. Click the Add Priority Rule button. 5[...]

  • Page 43

    NETGEAR genie ADV ANCED Home 43 R6300v2 Smart WiFi Router 4. From the Priority Category list, select MAC Address . 5. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the M[...]

  • Page 44

    44 5 5. USB Storage Accessing and Configuring a USB Storage Device This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer . Do not connect computers, USB modems, CD drives, or DVD drives [...]

  • Page 45

    USB Storage 45 R6300v2 Smart WiFi Router USB Drive Requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, go to: http://kbserver .netgear.com/readyshare Note:Some USB external hard drives and flash drives require you to load the drivers onto the comp[...]

  • Page 46

    USB Storage 46 R6300v2 Smart WiFi Router For best USB hard drive access speed, use the blue USB 3.0 port on the back of the router . If you want to share a USB printer , connect it to the USB 2.0 port on the side of the router . 2. If your USB device has a power supply , you must use it when you connect the USB device to the router . It might take [...]

  • Page 47

    USB Storage 47 R6300v2 Smart WiFi Router 4. Launch readyshareconnect.exe. 5. Select the drive letter that you want to map to the network folder . 6. (Optional) If you want to connect to the USB drive as a dif ferent user , select the Connect using different credentials check box. a. T ype the user name and password that you want to use. b. Click OK[...]

  • Page 48

    USB Storage 48 R6300v2 Smart WiFi Router The directories of the USB drive that your account has access to display . For example, you could see: share/partition1/directory1. Y ou can now read and copy files from the USB directory . Share Files Y ou can share files on the USB drive for a wide variety of business and recreational purposes. The files c[...]

  • Page 49

    USB Storage 49 R6300v2 Smart WiFi Router  T o print photos from a Mac on the printer attached to a Windows computer: • On a Mac, access the USB drive by typing readyshare in the address field of a web browser . Then copy the photos to the USB drive. • On a Window computer , use a web browser or Microsoft Networking to copy the files from t[...]

  • Page 50

    USB Storage 50 R6300v2 Smart WiFi Router V iew a USB Device Attached to the Router  T o view basic information about the USB storage device: 1. Select BASIC > ReadySHARE . By default, the Basic radio button is selected, and the screen displays a USB storage device if it is attached to the router USB port. If you logged in to the router before[...]

  • Page 51

    USB Storage 51 R6300v2 Smart WiFi Router USB Storage Device Network and Access Settings Y ou can set up the device name, workgroups, and network folders for your USB device.  T o view or change the USB storage advanced settings: 1. Select ADV ANCED > USB Storage > Advanced Settings . 2. Specify access to the USB storage device. • Network[...]

  • Page 52

    USB Storage 52 R6300v2 Smart WiFi Router A vailable Network Folders Y ou can view or change the network folders on the USB storage device.  T o view network folders: 1. Select ADV ANCED > USB Storage > Advanced Settings . 2. Scroll down to the Available Networks Folder section of the screen. • Share Name . If only one device is connected[...]

  • Page 53

    USB Storage 53 R6300v2 Smart WiFi Router 3. Click Create Network Folder . If the Add a Network Folder screen does not display , your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 4. In the Folder field, browse and select the folder . 5. Fill in the Share Name field. 6. In the Read Access list and the[...]

  • Page 54

    USB Storage 54 R6300v2 Smart WiFi Router Specify Approved USB Devices For more security , you can set up the router to share only approved USB devices.  T o set up approved USB devices: 1. Select ADV ANCED > Advanced Setup > USB Settings . 2. Click the Approved Devices button. This screen shows the approved USB devices and the available US[...]

  • Page 55

    USB Storage 55 R6300v2 Smart WiFi Router Media Server Settings By default, the router acts as a ReadyDLNA media server , which lets you view movies and photos on DLNA/UPnP A V -compliant media players, such as Xbox360, Playstation, and NETGEAR media players. The router serves media in DLNA compatible form to DLNA/UPnP A V -compliant media players. [...]

  • Page 56

    USB Storage 56 R6300v2 Smart WiFi Router T iV o Support Y ou can set up your T iV o to access media files stored on a USB device that is connected to your router . The TiV o must be on the same network as the router . This feature supports the following file formats: • V ideo . See and play mpeg1, and mpeg2 files. • Music . See and play MP3 fil[...]

  • Page 57

    USB Storage 57 R6300v2 Smart WiFi Router  T o play music or view photos: 1. On the T iV o, select T iV o Central > Music, Photos, & Showcases . 2. Select what you want to play or watch.  T o copy TiV o Files onto a computer: Use the T iV o Desktop accessory available at https://www3.tivo.com/store/accessories-software.do .[...]

  • Page 58

    58 6 6. ReadySHARE Printer Setting up and managing a shared USB printer ReadySHARE Printer is compatible with Macs and Windows computers. It lets you connect a USB printer to the router USB port, and access it wirelessly . This chapter contains the following sections: • ReadySHARE Printer Utility • Set Up the ReadySHARE Printer Utility • Inst[...]

  • Page 59

    ReadySHARE Printer 59 R6300v2 Smart WiFi Router ReadySHARE Printer Utility The ReadySHARE printer utility allows you to control from your computer a shared USB printer that is connected to the USB port on your router. Y ou can share this USB printer among the Windows and Mac computers on your network. Y ou have to install this utility before you ca[...]

  • Page 60

    ReadySHARE Printer 60 R6300v2 Smart WiFi Router 2. On each computer on your network that shares the USB printer , install the driver software for the USB printer . If you do not have the printer driver , contact the printer manufacturer to find and download the most recent printer driver software. 3. Download the ReadySHARE Printer utility setup fi[...]

  • Page 61

    ReadySHARE Printer 61 R6300v2 Smart WiFi Router 2. Follow the instructions to install the NETGEAR USB Control Center utility. 3. Select the language and click OK . The utility is installed 4. On each computer on your network that shares the USB printer , perform the initial setup of the NETGEAR USB Control Center . The first time you use the USB pr[...]

  • Page 62

    ReadySHARE Printer 62 R6300v2 Smart WiFi Router Set Up the NETGEAR USB Control Center The first time you access the utility , you are asked to select the printer . • When a USB printer is detected and connected automatically during the initial setup, you have to disconnect the printer and wait for the prompt asking you to click Connect. • Y ou [...]

  • Page 63

    ReadySHARE Printer 63 R6300v2 Smart WiFi Router For each computer , after you click the Connect and Disconnect buttons once, the utility automatically handles the printing queue and handling. The status of the printer appears as Available on all the computers. The utility does not always need to hold the connection of a USB printer . After a print [...]

  • Page 64

    ReadySHARE Printer 64 R6300v2 Smart WiFi Router 2. Select T ools > Configuration . 3. Specify the following settings: • Automatically execute when logging on W indows . Enable this utility to start automatically when you are logged in to Windows. • T imeout . Specify the time-out value for holding the USB resource when it is not in use. • [...]

  • Page 65

    ReadySHARE Printer 65 R6300v2 Smart WiFi Router Y ou can set the value for the default time-out time from the Configuration screen. For more information, see Configure the NETGEAR USB Control Center . Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center utility from accessing the USB printer . If you do not see the USB prin[...]

  • Page 66

    ReadySHARE Printer 66 R6300v2 Smart WiFi Router Launch the NETGEAR USB Control Center The NETGEAR USB Control Center shows the availability status of the USB devices. The NETGEAR USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router . If you exit the utility , printing does not wor[...]

  • Page 67

    ReadySHARE Printer 67 R6300v2 Smart WiFi Router Use the Scan Feature of a Multifunction USB Printer If your USB printer supports scanning, you can also use the USB printer for scanning.  T o use the scan feature of a multifunction USB printer: 1. Launch the NETGEAR USB Control Center the same way you launch any application program on your Window[...]

  • Page 68

    68 7 7. Security Customizing the firewall settings This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: • Keyword Blocking of HTTP T raffic • Block Services (Port Filtering) • Port T rig[...]

  • Page 69

    Security 69 R6300v2 Smart WiFi Router Keyword Blocking of HTTP T raffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  T o set up keyword blocking: 1. Select ADV ANCED > Security > Block Sites . 2. Select one of the keyword blocking options:[...]

  • Page 70

    Security 70 R6300v2 Smart WiFi Router Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request[...]

  • Page 71

    Security 71 R6300v2 Smart WiFi Router The Block Services Setup screen displays: 5. From the Service T ype list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. T o add any additional services or applications that do not already appear , select User Defined . 6[...]

  • Page 72

    Security 72 R6300v2 Smart WiFi Router 1. Y ou open an IRC client program to start a chat session on your computer . 2. Y our IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Y our computer then sends this request message to your router . 3. Y our rout[...]

  • Page 73

    Security 73 R6300v2 Smart WiFi Router 192.168.1.123.” The following sequence shows the ef fects of the port forwarding rule you have defined: 1. The user of a remote computer opens a browser and requests a web page from www .example.com, which resolves to the public IP address of your router . The remote computer composes a web page request messa[...]

  • Page 74

    Security 74 R6300v2 Smart WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server , FTP server , or game server visible and available to the Internet. Use the Port Forwarding/Port T [...]

  • Page 75

    Security 75 R6300v2 Smart WiFi Router Add a Custom Service T o define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. Y ou can usually determine this information by contacting the publisher of the application or user groups or news groups. Whe[...]

  • Page 76

    Security 76 R6300v2 Smart WiFi Router Edit or Delete a Port Forwarding Entry  T o edit or delete a port forwarding entry: 1. Select ADV ANCED > Advanced Setup > Port Forwarding/Port T riggering . 2. Select the Port Forwarding radio button as the service type. 3. In the table, select the radio button next to the service name. 4. Click Edit [...]

  • Page 77

    Security 77 R6300v2 Smart WiFi Router Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP). See Universal Plug and Play on page 105. T o configure port triggering, y[...]

  • Page 78

    Security 78 R6300v2 Smart WiFi Router 3. Click the Add Service button. 4. In the Service Name field, type a descriptive service name. 5. In the Service User list, select Any , or select Single address and enter the IP address of one computer . • Any (the default), allows any computer on the Internet to use this service. • Single address restric[...]

  • Page 79

    Security 79 R6300v2 Smart WiFi Router Schedule Blocking Y ou can specify the days and time that you want to block Internet access.  T o schedule blocking: 1. Select ADV ANCED > Security > Schedule . 2. Set up the schedule for blocking keywords and services. • Days to Block . Select days on which you want to apply blocking by selecting th[...]

  • Page 80

    Security 80 R6300v2 Smart WiFi Router Set Up Security Event Email Notifications T o receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  T o set up email notifications: 1. Select ADV ANCED > Security > E-mail . 2. Select the T urn E-mail Notifica[...]

  • Page 81

    81 8 8. Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • View Logs of W eb Access or Attempted Web Access • Manage the Configuration File • Change[...]

  • Page 82

    Administration 82 R6300v2 Smart WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory . Y ou can update the firmware from the Administration menu on the ADV ANCED tab. Y ou might see a message at the top of the genie screens when new firmware is available for your product. Y ou can use the Check bu[...]

  • Page 83

    Administration 83 R6300v2 Smart WiFi Router V iew Router Status  T o view router status and usage information: Select ADV ANCED Home or select Administration > Router Status . Router Information Hardware V ersion . The router model. Firmware V ersion . The version of the router firmware. It changes if you upgrade the router firmware. GUI Lang[...]

  • Page 84

    Administration 84 R6300v2 Smart WiFi Router Connection . This shows if the router is using a fixed IP address on the W AN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP . IP Subnet Mask . The IP subnet mask used by the Internet (W AN) port of the router. Domain Name Server . The Domain Name Server addresses [...]

  • Page 85

    Administration 85 R6300v2 Smart WiFi Router Connection Status Button  T o view the Internet connection status: 1. Select ADV ANCED Home or select Administration > Router Status . 2. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address . The IP address that is assigned to the router.[...]

  • Page 86

    Administration 86 R6300v2 Smart WiFi Router Channel . The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 1 1 do not interfere with each other . Mode . The wireless communication mode. At 2.4 GHz, 450 Mbps, 217 Mbps, or U[...]

  • Page 87

    Administration 87 R6300v2 Smart WiFi Router Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. Y ou can back up (save) this file to your computer , restore it, or reset it to the factory default settings. Back Up Settings  T o back up the router’ s configuration settings[...]

  • Page 88

    Administration 88 R6300v2 Smart WiFi Router Erase the Current Configuration Settings Y ou can use the Erase button to erase the configuration and restore the factory default settings. Y ou might want to erase the settings if you move the router to a different network. Y ou can also use the Reset button on the back of the router to erase the configu[...]

  • Page 89

    Administration 89 R6300v2 Smart WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer , Firefox, and Chrome browsers, but not in the Safari browser . ?[...]

  • Page 90

    90 9 9. Advanced Settings Setting up unique situations This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: • Advanced Wireless Settings • Wireless Access Point (AP) • Set Up the Router in Bridge Mode • Wireless Distribu[...]

  • Page 91

    Advanced Settings 91 R6300v2 Smart WiFi Router Advanced Wireless Settings Y ou can use this screen to turn the wireless radio on and of f, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced[...]

  • Page 92

    Advanced Settings 92 R6300v2 Smart WiFi Router Set Up a Wireless Schedule Y ou can use this feature to turn of f the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.  T o configure and enable the wireless schedule: 1. Select ADV ANCED > [...]

  • Page 93

    Advanced Settings 93 R6300v2 Smart WiFi Router 3. (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the rout[...]

  • Page 94

    Advanced Settings 94 R6300v2 Smart WiFi Router 5. Click the Add button. The screen changes back to the list screen. 6. Add each computer or device you want to allow to connect wirelessly . 7. Select the T urn Access Control On check box. 8. Click the Apply button.  T o edit a wireless device or delete it from the access list: 1. Select ADV ANCED[...]

  • Page 95

    Advanced Settings 95 R6300v2 Smart WiFi Router 2. Select ADV ANCED > Wireless AP . 3. Select the Enable Access Point Mode check box. The screen adjusts. 4. (Optional) If you want to manually assign a specific IP address to this router while it is in AP mode, select the enable fixed IP setting on this device (not recommended) check box. 5. Click [...]

  • Page 96

    Advanced Settings 96 R6300v2 Smart WiFi Router Set Up the Router in Bridge Mode Y ou can use your R6300v2 Smart WiFi Router in bridge mode to connect multiple devices wirelessly at the faster 802.1 1ac speed. T o do this, you need two WiFi routers: one set up as a router and the other set up as a bridge. R6300v2 Smart WiFi Router in bridge mode R63[...]

  • Page 97

    Advanced Settings 97 R6300v2 Smart WiFi Router 3. Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button. The screen adjusts. 4. Click the setup bridge mode wireless settings button. 5. Specify the settings of the other router. a. Select the wireless network frequency (2.4 GHz or 5 GHz). For 802.1 1ac [...]

  • Page 98

    Advanced Settings 98 R6300v2 Smart WiFi Router Wireless Distribution System (WDS) Y ou can set the router up to be used as a wireless base station or a wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points. A wireless base station connects to the Internet, can have wired a[...]

  • Page 99

    Advanced Settings 99 R6300v2 Smart WiFi Router station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected. For you to set up a wireless network with WDS, both access points have to meet the following conditions: • Both access points have to use the same SSID, [...]

  • Page 100

    Advanced Settings 100 R6300v2 Smart WiFi Router 6. In the Repeater MAC Address 1 through 4 fields, enter the MAC addresses for the access points that should function as repeaters. If your router is the base station, it can function as the “parent” for up to four other access points. 7. Click the Apply button. Y our changes are saved. Set Up a R[...]

  • Page 101

    Advanced Settings 101 R6300v2 Smart WiFi Router This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 7. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only .[...]

  • Page 102

    Advanced Settings 102 R6300v2 Smart WiFi Router  T o set up Dynamic DNS: 1. Select ADV ANCED > Advanced Setup > Dynamic DNS . 2. Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider list. 3. Select the Use a Dynamic DNS Service check box. 4. Select the URL of your Dynamic DNS service [...]

  • Page 103

    Advanced Settings 103 R6300v2 Smart WiFi Router In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example: • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gatew[...]

  • Page 104

    Advanced Settings 104 R6300v2 Smart WiFi Router • Click the Edit button. The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table. Remote Management The remote management feature lets you access your router over the Internet to view or change its s[...]

  • Page 105

    Advanced Settings 105 R6300v2 Smart WiFi Router Under Allow Remote Access By , select one of the following: • For a single IP address on the Internet, select Only This Computer . Enter the IP address. • For a range of IP addresses on the Internet, select IP Address Range . Enter a beginning and ending IP address to define the allowed range. •[...]

  • Page 106

    Advanced Settings 106 R6300v2 Smart WiFi Router any device to automatically control the resources, such as port forwarding (mapping), of the router . 3. T ype the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period i[...]

  • Page 107

    Advanced Settings 107 R6300v2 Smart WiFi Router • If your Internet connection does not use PPPoE, DHCP , or fixed, but is IPv6, select Auto Config . For more information about Internet connection types, see the following sections. 3. Click the Apply button. Y our changes take ef fect. Requirements for Entering IPv6 Addresses IPv6 addresses are de[...]

  • Page 108

    Advanced Settings 108 R6300v2 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router ’ s IPv6 Address on LAN . This field shows the IPv6 address that is acquired for the router ’s LAN interface. The number after the slash (/) i[...]

  • Page 109

    Advanced Settings 109 R6300v2 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router ’ s IPv6 Address on LAN . This field shows the IPv6 address that is acquired for the router ’s LAN interface. The number after the slash (/) i[...]

  • Page 110

    Advanced Settings 11 0 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the router ’s W AN (or Internet) interface. The number after the slash (/) is the length of the prefix, which [...]

  • Page 111

    Advanced Settings 111 R6300v2 Smart WiFi Router IPv6 Pass Through In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and W AN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.  T o set up a pass-through IPv6 Internet connection: 1. Select ADV ANCED > Advanced Setup >[...]

  • Page 112

    Advanced Settings 11 2 R6300v2 Smart WiFi Router • Secondary DNS Server . The secondary DNS server that resolves IPv6 domain name records for the router . Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. (See Internet Setup on page 20.) [...]

  • Page 113

    Advanced Settings 11 3 R6300v2 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router ’ s IPv6 Address on LAN . This field shows the IPv6 address that is acquired for the router ’s LAN interface. The number after the slash (/) [...]

  • Page 114

    Advanced Settings 11 4 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router ’ s IPv6 Address on W AN . This field shows the IPv6 address that is acquired for the router ’s W AN (or Internet) interface. The number after the slash (/) is the length of the prefix, which [...]

  • Page 115

    Advanced Settings 11 5 R6300v2 Smart WiFi Router • Use DHCP Server . This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config . This is the default setting. 7. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used f[...]

  • Page 116

    Advanced Settings 11 6 R6300v2 Smart WiFi Router 4. (Optional) If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. 5. In the T raffic Counter section, set the traf fic counter to begin at a specific time and date. If you want the traffi[...]

  • Page 117

    11 7 10 10. T roubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick Tips • T roubleshoo[...]

  • Page 118

    T roubleshooting 11 8 R6300v2 Smart WiFi Router Quick T ips This section describes tips for troubleshooting some common problems. Sequence to Restart Y our Network When you need to restart your network, follow this sequence: 1. T urn off and unplug the modem. 2. T urn off the router. 3. Plug in the modem and turn it on. W ait two minutes. 4. T urn [...]

  • Page 119

    T roubleshooting 11 9 R6300v2 Smart WiFi Router • The Wireless LED is lit unless you turned off the wireless radio. The LEDs on the front panel of the router can be used for troubleshooting. Power LED Is Off or Blinking • Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a fun[...]

  • Page 120

    T roubleshooting 120 R6300v2 Smart WiFi Router • Make sure that power is turned on to the connected modem. • Be sure that you are using the correct cable. When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. WiFi LED Is Off If the Wireless LED stays off, check to see [...]

  • Page 121

    T roubleshooting 121 R6300v2 Smart WiFi Router Cannot Access the Internet If you can access your router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP . Y ou can determine whether the req[...]

  • Page 122

    T roubleshooting 122 R6300v2 Smart WiFi Router If your computer obtains its information from the router by DHCP , reboot the computer , and verify the gateway address. • Y ou might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that soft[...]

  • Page 123

    T roubleshooting 123 R6300v2 Smart WiFi Router T roubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  T o troubleshoot a PPPoE connection: 1. Select Administration > Router Status . 2. Click Connection Status . 3. Check the Connection Status display . If any of the field s on the Connection Status screen in[...]

  • Page 124

    T roubleshooting 124 R6300v2 Smart WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web br[...]

  • Page 125

    T roubleshooting 125 R6300v2 Smart WiFi Router T roubleshoot Y our Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply . Y ou can easily troubleshoot a network is easy using the ping utility in your computer or [...]

  • Page 126

    T roubleshooting 126 R6300v2 Smart WiFi Router T est the Path from Y our Computer to a Remote Device After verifying that the LAN path works correctly , test the path from your computer to a remote device. 1. From the Windows toolbar , click the Start button and select Run . 2. In the Windows Run window , type: ping -n 10 < IP address > where[...]

  • Page 127

    127 A A. Supplemental Information This appendix covers the following topics: • Factory Settings • T echnical Specifications[...]

  • Page 128

    Supplemental Information 128 R6300v2 Smart WiFi Router Factory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following t[...]

  • Page 129

    Supplemental Information 129 R6300v2 Smart WiFi Router Wireless Wireless communication Enabled SSID name See router label Security WP A2-PSK (AES) Broadcast SSID Enabled T ransmission speed Auto * Country/region United States in the US, otherwise varies by region RF channel 6 until region selected Operating mode Up to 217 Mbps at 2.4 GHz, 1300 Mbps[...]

  • Page 130

    Supplemental Information 130 R6300v2 Smart WiFi Router T echnical Specifications T able 4. R6300v2 Router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V , 50 Hz, input • Europ[...]

  • Page 131

    131 B B. Notification of Compliance NETGEAR Dual Band - Wireless Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful o[...]

  • Page 132

    Notification of Compliance 132 R6300v2 Smart WiFi Router FCC Radio Frequency Interference W arnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a res[...]

  • Page 133

    Notification of Compliance 133 R6300v2 Smart WiFi Router Sélection dynamique de fréquences (DFS) pour les dispositifs fonctionnant dans les bandes 5250-5350 MHz, 5470-5600 MHz et 5650-5725 MHz 2. The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r .p. limit. le gain maximal d’an[...]