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NETGEAR WG102NA manual

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Table of contents for the manual

  • Page 1

    202-10144-02 July 2008 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA NETGEAR ProSafe 802.1 1g Wireless Access Point WG102 Reference Manual[...]

  • Page 2

    ii v1.0, July 2008 © 2008 by NETGEAR, Inc. All rights reserved.. T echnical Support Please refer to the support informat ion card that shipped with your prod uct. By registering your product at http://www .netgear .com/r egister , we can provide you with faster expert te chnical support and timel y notices of pro duct and software upgrades. NETGEA[...]

  • Page 3

    v1.0, July 2008 iii However , there is no guarantee th at interfe rence will not occur in a particular inst allation. If this equipment does cau se harmful interference to ra dio or television recept ion, which can be determined by tu rning the equipment of f and on, the user is encouraged to try and correct the interfe rence by one or more of the [...]

  • Page 4

    v1.0, July 2008 iv Please go to www .netgear .com/go/wg102_fcc for an updated list of wirele ss ac cessor ies approved to be used with the W AG302 in Nor th America and Australia. Industry Canada Compliance S t atement This Class B Digital apparatus me ets all the requirements of th e Canadian Interference Ca using Equipment Regulations ICES 003. C[...]

  • Page 5

    v1.0, July 2008 v Antenna St atem ent for the European Community Please note that the 100mW EIRP limit and regulat ions could vary in Europe from c ountry to country . Please check the regulations in your country . The antenna cable type and length must comply with Eur opean regulations. Refer to the table below for approved antenna and cable ac ce[...]

  • Page 6

    v1.0, July 2008 vi Please go to http://www .netgear .com and use the search feature to find an updated list of wi reless accessories approved to be used with the WG102 in the European Community . Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß da s NETGEAR WG102 ProSafe 802.1 1g W ire less Access Point ge mäß der im BMP T[...]

  • Page 7

    v1.0, July 2008 vii Product and Publication Det ails Model Number: WG102 Publication Date: July 2008 Product Family: Wireless Access Point Product Name: NETGEAR WG102 ProSafe 802.1 1g Wi reless Access Point Home or Business Prod uc t: Business Language: English Publication Part Number: 202-10144-02[...]

  • Page 8

    v1.0, July 2008 viii[...]

  • Page 9

    ix v1.0, July 2008 Content s About This Manual Conventions, Formats, and Scope ............... ................... ................ ................... ................ i How to Use This Manual ................. ................... ................ .................... ................ ........... ii How to Print This Manual .......................[...]

  • Page 10

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual x Contents v1.0, July 200 8 Chapter 3 Management Viewing Information ............... ................... ................ .................... ................ .................. 3-1 General Information ........ ................ ................... ................. ...........[...]

  • Page 11

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Contents xi v1.0, July 2008 Appendix B Related Document s[...]

  • Page 12

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual xii Contents v1.0, July 200 8[...]

  • Page 13

    i v1.0, July 2008 About This Manual The NETGEAR ® WG102 Pr oSafe 802.1 1g W ir eless Access Point Refer ence Manual describes how to install, configure and troubleshoot the NETGEAR WG102 ProSafe 802.1 1g Wireless Access Point. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, Format[...]

  • Page 14

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual ii About This Manual v1.0, July 200 8 • Scope . This manual is written for the WG102 Access Point according to these specifications: For more information about networ k, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related D[...]

  • Page 15

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual About This Manual iii v1.0, July 2008 • Click the PDF of This Chapter link at the top left corner of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window . • Click the print icon in the upper left of your brows[...]

  • Page 16

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual iv About This Manual v1.0, July 200 8[...]

  • Page 17

    1-1 v1.0, July 2008 Chapter 1 Basic Inst allation and Configuration This chapter describes how to set up your N ETGEAR WG102 ProSafe 802.1 1g W ireless Access Point for wireless connectivity to your LAN. This basic configuration will enable computers with 802.1 1b or 802.1 1g wireless ad apters to do such things as connect to the Internet, or a cce[...]

  • Page 18

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-2 Basic Installation and Configuration v1.0, July 200 8 • Support Regist ration card. Contact your reseller or customer support in your area if there are any missing or damaged parts. See the Support Information Card for the telephone number of cust omer sup port in your ar[...]

  • Page 19

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-3 v1.0, July 2008 Rear Panel V iewed from left to right, the back of the WG102 provides the following: 1. Detachable antenna. 2. Ground. 3. Reset button. This restores the default factory settings. 4. RJ-45 Ethernet LAN/POE Port. Use the [...]

  • Page 20

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-4 Basic Installation and Configuration v1.0, July 200 8 Wireless Equipment Placement and Range Guidelines The range of your w ireless connection can vary si gnificantly ba sed on the location of the wireless access point. The latency , data throughput performance, and no tebo[...]

  • Page 21

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-5 v1.0, July 2008 1. Set up the WG102 Access Point. a. Prepare a computer with an Ethernet adapter . If this computer is already part of yo ur network, record its TCP/IP configuration settings. b. Configure the computer with a static IP a[...]

  • Page 22

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-6 Basic Installation and Configuration v1.0, July 200 8 The W eb browser displays the WG102 Access Point main menu and General screen, as shown below . Figure 1-3 Click to view Click to log out. After 5 minutes wi th no activity , you are logged out automa tically . documenta[...]

  • Page 23

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-7 v1.0, July 2008 b. On the main menu, select Basic Settin gs to view the Basic Settings screen. Configure the settings for your network and click Apply . c. Select W ireless Settings in the Setup section of the main menu to view the W ir[...]

  • Page 24

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-8 Basic Installation and Configuration v1.0, July 200 8 d. Enter the wireless settings . See the online help or “W ireless Settings” on page 1-12 for full instructions. Now that you have finished the setup, you ar e ready to deploy the WG102 Access Point in your network. [...]

  • Page 25

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-9 v1.0, July 2008 Using a computer with an 802 .1 1b or 802.1 1 g wireless adapter with the correct wireless settings needed to connect to the WG102 Access Point (SSID, WEP/WP A, MAC ACL, etc.), verify connectivity by using a browser such[...]

  • Page 26

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-10 Basic Installation and Configuration v1.0, July 200 8 A login window opens. 3. Log in using the default user name of admin and default password of password . Once you have entered your access point na me, the W eb browser finds the WG102 Access Point and displays the main [...]

  • Page 27

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-11 v1.0, July 2008 • DHCP Client: By default, Dynamic Host Configuration Protocol (DHCP) client is disabled. After installation (), you can enable DHCP to let the wireless access point get its TCP/IP configuration from the DHCP server o[...]

  • Page 28

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-12 Basic Installation and Configuration v1.0, July 200 8 Wireless Settings T o configure the wireless settin gs, click W ireless Settings in the Setup section of the WG102 Access Point main screen. The W ireless Settings screen appears, as shown below . The W ireless Settings[...]

  • Page 29

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Basic Installation and Configura tion 1-13 v1.0, July 2008 – Access points use a fixed channel. Y ou can select the channel used. This lets you c hoose a channel that provides the least interference a nd best performance. In the USA and Cana da, 1 1 channels are available. ?[...]

  • Page 30

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 1-14 Basic Installation and Configuration v1.0, July 200 8 5. Click Apply to save your changes. 6. Configure and test your PCs for wireless connectivity . Set up the wireless adapters of your PCs so that they all have the same SSID and channel that you configured in the WG 102 [...]

  • Page 31

    2-1 v1.0, July 2008 Chapter 2 Configuring Security This chapter describes how to set up security features and advanced features of your NETGEAR WG102 ProSafe 802.1 1g W ireless Access Point. Wireless Dat a Security Options Y our wireless data transmissions can be receiv ed well beyond your walls by a ny on e with a compatible adapter . For this re [...]

  • Page 32

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-2 Configuring Security v1.0, July 200 8 • Restrict Access Based on MAC address. Y ou can restrict access to only trusted PCs so that unknown PCs cannot wirelessly connect to the WG102. MAC address filter ing adds an obstacle against unwanted access to your network, but the [...]

  • Page 33

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Configuring Security 2-3 v1.0, July 2008 The Security Profile Configuration screen open s for that profile. Profile Definition • Security Profile Name. Use a name that makes it easy to recognize the profile, and to tell profiles apart. • Wir eless Network Name (SSID). The S[...]

  • Page 34

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-4 Configuring Security v1.0, July 200 8 – Different access points within an ESS can use dif ferent channels. T o reduce interference , adjacent access points should use different channels. – Roaming is the ability of wireless stations to connect wirelessly when they physi[...]

  • Page 35

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Configuring Security 2-5 v1.0, July 2008 Dat a Encryption Select the data encryption that you want to u se. The available options depend on the Network Authentication setting above (other wise, the default is None). Th e Data Encryption settings ar e explained in the table belo[...]

  • Page 36

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-6 Configuring Security v1.0, July 200 8 Before Y ou Change the SSID and WEP Settings For a new wireless network, print or copy this form and fill in the settings. For an existing wireless network, the person who set up or is responsible for the network can provid e this infor[...]

  • Page 37

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Configuring Security 2-7 v1.0, July 2008 Configuring the Radius Server Settings Y ou can view or change the Radius Server Se ttings from the Security menu. Follow the steps below: 1. Connect to the WG102 Access Point. In address field of your W eb brows er , enter the default L[...]

  • Page 38

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-8 Configuring Security v1.0, July 200 8 • Authentication/Access Control Ra dius Server Configuration . This configuration is required for authentication using Radius. IP Addr ess, Port No. and Shared Secret is required for communication with Radius Serv er . A Secondary Rad[...]

  • Page 39

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Configuring Security 2-9 v1.0, July 2008 3. Set the Network Authentica tion that you want to use. a. On the Security menu, click Security Profiles Settings. b. Select the profile that you want. c. Click Edit to view the Secur ity Profiles Configuration menu. d. Choose the type [...]

  • Page 40

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-10 Configuring Security v1.0, July 200 8 Entering WEP Dat a Encryption Keys Y ou can manually or automatically program the f our data encryption keys. These values must be identical on all PCs and Access Points in your network. • Automatic . Enter a word or group of printab[...]

  • Page 41

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Configuring Security 2-11 v1.0, July 2008 2. Below the Security heading, select Access Contro l to display the Access Control List sc reen shown below . 3. Select the T urn Access Control On check box. 4. Choose to use the local MAC address database stor ed on the access point,[...]

  • Page 42

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 2-12 Configuring Security v1.0, July 200 8[...]

  • Page 43

    3-1 v1.0, July 2008 Chapter 3 Management This chapter describes how to view information about yo ur NETGEAR WG102 ProSafe 802.1 1g W ireless Access Point and to use the management fe at ures. T o get to these features, connect to the WG102 Access Point as described in “Logging in to the W ireless Access Point” on page 1-9 . V iewing Information[...]

  • Page 44

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 3-2 Management v1.0, July 200 8 Ta b l e 3-1. General Information Fields Field Description Access Point Information Access Point Name (NetBIOS name) The default name may be changed if desired. Country/Region The domain or reg ion for which th e wireless access point is licensed[...]

  • Page 45

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Management 3-3 v1.0, July 2008 Activity Log From the WG102 Access Point main menu, under the Information headin g, select Activity Log. Y ou can use a SysLog server to view the Activity Log. If you have a SysLog server on your LAN, then enable the SysLog. If enabled, you must e[...]

  • Page 46

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 3-4 Management v1.0, July 200 8 S tatistics The Statistics screen provides LAN and WLAN st atistics. From the WG102 main menu, select Statistics under the Information head ing to view the screen shown below: Figure 3-8[...]

  • Page 47

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Management 3-5 v1.0, July 2008 A vailable W ireless St ation List The A vailable W ireless Station List contains a tabl e of all IP devices associated with the wireless access point for the W ired Network Name (SSI D). From the WG102 main menu, under the Information heading, cl[...]

  • Page 48

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 3-6 Management v1.0, July 200 8 Note that if the wirele ss access point is rebooted, the table da ta is lost until the wireless access point rediscovers the devices. T o force the wirele ss access point to look for associated devices, click the Refresh button . Upgrading the Wi[...]

  • Page 49

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Management 3-7 v1.0, July 2008 3. From the main menu Ma nagement section, select Upgrade Firmware . 4. Click Br owse and browse to the location of the image (.IMG) upgrade file. 5. Click Upload . When the upload completes, your wireless access point automatically restarts. The [...]

  • Page 50

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 3-8 Management v1.0, July 200 8 The options displayed are descri bed in the following sections. Backing up and Restori ng the Configuration T o save your settings, c lick Backup. Y our browser extracts the configuration file from the wireless access point and prompts you for a [...]

  • Page 51

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Management 3-9 v1.0, July 2008 From the main menu, select Change Password to go to the screen shown below . SNMP Remote Management Enable SNMP to allow SNMP ne twork management software such as HP OpenV iew to manage the wireless access point via the SNMPv1/v2 protocol. From th[...]

  • Page 52

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 3-10 Management v1.0, July 200 8 Follow the steps below to enable Remote Management 1. Select the Enable radio button to use the SNMP remote management feature. 2. Fill in the fields according to the requirements of your location. • Public Community Name . (Default: public) T[...]

  • Page 53

    4-1 v1.0, July 2008 Chapter 4 Advanced Configuration This chapter describes how to configure the advanced features of your NETGEAR WG102 ProSafe 802.1 1g W ireless Access Point. These f eatures can be found under the Advanced heading in the main menu. The following features are exp lained: • Hotspot Settings: Redirect HTTP requests. • Advanced [...]

  • Page 54

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 4-2 Advanced Configuration v1.0, July 200 8 Configuring Advanced Wireless Settings Y ou can use the Advanced W ireless Settings screen to configure the advanced wireless settings. If you want the AP to operate in Super-G mode, use this feature. The advanced wireless se ttings n[...]

  • Page 55

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Advanced Configuration 4-3 v1.0, July 2008 • DTIM Interval. The Delivery T raffic Indication Message (DTIM) specifies the data beacon rate between 1 and 255. The default i s 1. • Preamble T ype. A long transmit preamble may provide a more reliable connection or slightly lon[...]

  • Page 56

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 4-4 Advanced Configuration v1.0, July 200 8 Point-to-Point Bridge Configuration In Point-to-Point Bridge mode , the WG102 Access Point communic ates with another bridge-mode wireless station. In addition, yo u can enable client a ssociations with this WG102 Access Point. Y ou m[...]

  • Page 57

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Advanced Configuration 4-5 v1.0, July 2008 A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other P Cs or servers conn ected to LAN Segment 1 or LAN Segment 2. Multi-Point Brid ge Configuration Set up a Multi-Point Br[...]

  • Page 58

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 4-6 Advanced Configuration v1.0, July 200 8 • Configure WG102 Access Point (AP 2) on LAN Segme nt 2 in Point-to -Point Bridge mode with the Remote MAC Address of AP1. • Configure the WG102 Access Point (AP3) on LA N 3 in Point-to-Point Bridge mode with the Remote MAC Addres[...]

  • Page 59

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Advanced Configuration 4-7 v1.0, July 2008 Repeater with Wireless Client Association In this mode, the WG102 Access Point sends all traf fic to the re mote AP . For repeater mode, you must enter the MAC address of the remote “pa ren t” access point. Y ou can also enter the [...]

  • Page 60

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 4-8 Advanced Configuration v1.0, July 200 8 • The LAN network co nfiguration of the WG102 Ac cess Points are configured to operate in the same LAN network address range as the LAN device s • All APs must be on the same LAN. That is, all the APs LAN IP addr ess must be in th[...]

  • Page 61

    5-1 v1.0, July 2008 Chapter 5 T roubleshooting This chapter provides information about tr oubleshooting y our NETGEAR WG102 ProSafe 802.1 1g W ireless Access Point. After each problem de scription, instructions are given to help you diagnose and solve the problem. For the common problems liste d, go to the section indicated. • Is the WG102 Access[...]

  • Page 62

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 5-2 Troubleshooting v1.0, July 200 8 • If the W ireless LAN activity light stays of f, di sconnect the adapter from its power source and then plug it in again. • Make sure the antennas are tig htly connected to the WG102. • Contact NETGEAR technical support if th e W irel[...]

  • Page 63

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Troubleshooting 5-3 v1.0, July 2008 • The WG102 Access Point is properly installe d, LAN connec tions are OK, and it is powered on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connectio n or green indicating a 100 Mbp s Ethernet connection) to verif[...]

  • Page 64

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual 5-4 Troubleshooting v1.0, July 200 8 T o clear all data and restore the factory defa ult values: 1. Power of f the WG102 Access Point and power it back on. 2. Use something with a small point, such as a pen, to press the Re set butto n in and hold it in for at least 5 seconds. [...]

  • Page 65

    A-1 v1.0, July 2008 Appendix A Factory Default Settings and S pecifications Factory Default Settings When you first receive your WG102 Access Point, the default factory settings are set as shown below . Y ou can restore thes e de faults with the Reset button on the rear panel — see “Rear Panel” on page 1-3 . Feature Factory Default Settings U[...]

  • Page 66

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual A-2 Factory Default Settings and Specifications v1.0, July 200 8 T echnical Sp ecifications Parameter NETGEAR WG1 02 ProSafe 802.1 1g Wireless Access Point Network Management Web-based configuration and status mon itoring Maximum Clients Limited by the amount of wireless netwo [...]

  • Page 67

    NETGEAR ProSafe 802.11g Wire less Ac cess Point WG102 Refer ence Manual Factory Def ault Settings and Specificatio ns A-3 v1.0, July 2008 802.1 1 b and g T ypical Receive Sensitivity 802.1 1b mode at 1Mbps: -95 dBm 802.1 1b mode at 2 Mbp s: -93 dBm 802.1 1b mod e at 5.5 Mbps: -91dBm 802.1 1b mod e at 1 1 Mbps: -89 dBm 802.1 1g mode at 6 Mbp s: -91 [...]

  • Page 68

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual A-4 Factory Default Settings and Specifications v1.0, July 200 8[...]

  • Page 69

    B-1 v1.0, July 2008 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more complete understanding of the technolog ies used in your NETGEAR prod uct. Document Link Windows XP and Vista Wireless Configuration Utilities http://documentation.netgear . com/r efer ence/enu/winzer ocfg/index.htm Inte[...]

  • Page 70

    NETGEAR ProSaf e 802.11g Wirele ss Access Point WG 102 Reference Manual B-2 Related Documents v1.0, July 200 8[...]