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NETGEAR WNDR4500 manual

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Table of contents for the manual

  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA October 2013 202-10875-06 N900 Wireless Dual Band Gigabit Router WNDR4500 User Manual[...]

  • Page 2

    2 N900 Wireless Dual Band Gigabit Router WNDR4500 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my .netgear .com . Y ou must register your product before you can use NETGEAR telephone support. NETGEAR recommends reg[...]

  • Page 3

    3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 N900 Wireless Dual Band Gigabit Router WNDR4500 WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 N900 Wireless Dual Band Gigabit Router WNDR4500 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    6 N900 Wireless Dual Band Gigabit Router WNDR4500 The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . 113 Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Troubl[...]

  • Page 7

    7 1 1. Hardware Setup Getting to know your router The N900 Wireless Dual Band Gigabit Router WNDR4500 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Inter[...]

  • Page 8

    Hardware Setup 8 N900 Wireless Dual Band Gigabit Router WNDR4500 Unpack Y our Router Open the box and remove the router, cables, and installation guide. Figure 1. Check the package contents Y our box should contain the following items: • N900 Wireless Dual Band Gigabit Router WNDR4500 • AC power adapter (plug varies by region) • Category 5 (C[...]

  • Page 9

    Hardware Setup 9 N900 Wireless Dual Band Gigabit Router WNDR4500 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4 GHz cordless phone. • A way from any large metal surfaces, such as a solid metal door or aluminum studs. [...]

  • Page 10

    T able 1. Front panel LED descriptions LED Description Power/T est • Solid amber . The unit is starting up after being powered on. • Solid green . The power is on, and the router is ready . • Blinking amber . A firmware update is in progress. • Blinking green . The firmware is corrupt. • Blinking green and amber . The unit is in AP mode. [...]

  • Page 11

    Hardware Setup 11 N900 Wireless Dual Band Gigabit Router WNDR4500 Back Panel The back panel has the connections shown in the following figure. USB ports LAN Ethernet ports 1–4 Internet port Power On/Off button Power Reset button Figure 3. Router , rear view See Factory Settings on page 120 for information about restoring factory settings. Label T[...]

  • Page 12

    12 2 2. Getting Started with NETGEAR genie Connecting to the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. This chapter contains the following sections: • Router Setup Preparation • T ypes of Logins and Acces[...]

  • Page 13

    Getting Started with NETGEAR genie 13 N900 Wireless Dual Band Gigabit Router WNDR4500 Router Setup Preparation Y ou can set up your router with the NETGEAR genie automatically , or you can use the NETGEAR genie menus and screens to set up your router manually . However , before you start the setup process, you need to have your ISP information on h[...]

  • Page 14

    Getting Started with NETGEAR genie 14 N900 Wireless Dual Band Gigabit Router WNDR4500 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser . It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete.  T[...]

  • Page 15

    Getting Started with NETGEAR genie 15 N900 Wireless Dual Band Gigabit Router WNDR4500 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. Y ou can use NETGEAR genie again if you want to view or change settings fo[...]

  • Page 16

    Getting Started with NETGEAR genie 16 N900 Wireless Dual Band Gigabit Router WNDR4500 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. Y ou can click any of the six sections of the dashboard to view more detailed information. The left [...]

  • Page 17

    Getting Started with NETGEAR genie 17 N900 Wireless Dual Band Gigabit Router WNDR4500 Add Wireless Devices or Computers to Y our Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 26 for instructions on how to set up a guest network. Manual Method  T[...]

  • Page 18

    18 3 3. NETGEAR genie Basic Settings Y our Internet connection and network This chapter explains the features available from the NETGEAR genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls • ReadySHARE USB Storage • Basic Wireless Set[...]

  • Page 19

    NETGEAR genie Basic Settings 19 N900 Wireless Dual Band Gigabit Router WNDR4500 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet . The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether or not you[...]

  • Page 20

    NETGEAR genie Basic Settings 20 N900 Wireless Dual Band Gigabit Router WNDR4500 • Login . The login name provided by your ISP . This is often an email address. • Password . The password that you use to log in to your ISP . • Idle Timeout (In minutes) . If you want to change the login timeout, enter a new value in minutes. This determines how [...]

  • Page 21

    NETGEAR genie Basic Settings 21 N900 Wireless Dual Band Gigabit Router WNDR4500 Attached Devices Y ou can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devic[...]

  • Page 22

    NETGEAR genie Basic Settings 22 N900 Wireless Dual Band Gigabit Router WNDR4500 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Sto[...]

  • Page 23

    NETGEAR genie Basic Settings 23 N900 Wireless Dual Band Gigabit Router WNDR4500 This screen displays the following: • Network/Device Name . The default is readyshare. This is the name used to access the USB device connected to the router. • A vailable Network Folders . The folders on the USB device. Share Name . If only one device is connecte[...]

  • Page 24

    NETGEAR genie Basic Settings 24 N900 Wireless Dual Band Gigabit Router WNDR4500 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply . T o avoid this problem, use a computer with a wired connection to access the router. 1. On the Basic Home screen, s[...]

  • Page 25

    NETGEAR genie Basic Settings 25 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Network 2.4 GHz b/g/n and 5.0 GHz a/n The b/g/n and a/n notation references the 802.1 1 standards of conformance. For instance, the 2.4 b/g/n conforms to 802.1 1b, 802.1 1g, and 802.1 1n at 2.4 GHz radio frequency . Enable Wireless Isolation . If this check box[...]

  • Page 26

    NETGEAR genie Basic Settings 26 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key . Y ou can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.  T o set up a guest network: 1. Select Basic [...]

  • Page 27

    NETGEAR genie Basic Settings 27 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network[...]

  • Page 28

    28 4 4. NETGEAR genie Advanced Home Specifying custom settings This chapter explains the features available from the NETGEAR genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Se[...]

  • Page 29

    NETGEAR genie Advanced Home 29 N900 Wireless Dual Band Gigabit Router WNDR4500 Setup Wizard The NETGEAR genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the NETGEAR genie. 1. Select Setup [...]

  • Page 30

    NETGEAR genie Advanced Home 30 N900 Wireless Dual Band Gigabit Router WNDR4500 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. T o use the WPS Wizard: 1. Select Advanced > WPS W izard . 2. Click[...]

  • Page 31

    NETGEAR genie Advanced Home 31 N900 Wireless Dual Band Gigabit Router WNDR4500 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the L[...]

  • Page 32

    NETGEAR genie Advanced Home 32 N900 Wireless Dual Band Gigabit Router WNDR4500 W AN Setup The W AN Setup screen lets you configure a DMZ (demilitarized zone) server , change the Maximum T ransmit Unit (MTU) size, and enable the router to respond to a ping on the W AN (Internet) port. Select Advanced > Setup > W AN Setup to view the following [...]

  • Page 33

    NETGEAR genie Advanced Home 33 N900 Wireless Dual Band Gigabit Router WNDR4500 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address T ranslation (NA T). The router is programmed to recognize some of these applications and to wo[...]

  • Page 34

    NETGEAR genie Advanced Home 34 N900 Wireless Dual Band Gigabit Router WNDR4500 • Y ou use VPN and have severe performance problems. • Y ou used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability t[...]

  • Page 35

    NETGEAR genie Advanced Home 35 N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server .[...]

  • Page 36

    NETGEAR genie Advanced Home 36 N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address . The LAN IP address of the router. • IP Subnet Mask . The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which[...]

  • Page 37

    NETGEAR genie Advanced Home 37 N900 Wireless Dual Band Gigabit Router WNDR4500 Y ou can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a rang[...]

  • Page 38

    NETGEAR genie Advanced Home 38 N900 Wireless Dual Band Gigabit Router WNDR4500 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N900 Wireless Dual Band Gigabit Router can provide QoS prioritization over the wireless link and on the Internet connection. T o configure [...]

  • Page 39

    NETGEAR genie Advanced Home 39 N900 Wireless Dual Band Gigabit Router WNDR4500 T o specify prioritization of traffic, you have to create a policy for the type of traf fic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS[...]

  • Page 40

    NETGEAR genie Advanced Home 40 N900 Wireless Dual Band Gigabit Router WNDR4500 5. In the Priority Category list, select either Applications or Online Gaming . In either case, a list of applications or games displays in the list. 6. Y ou can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, [...]

  • Page 41

    NETGEAR genie Advanced Home 41 N900 Wireless Dual Band Gigabit Router WNDR4500 4. From the Priority Category list, select Ethernet LAN Port , as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy . 6. From the Priority list, select the priority that this port’ s traf fic should receive relati[...]

  • Page 42

    NETGEAR genie Advanced Home 42 N900 Wireless Dual Band Gigabit Router WNDR4500 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device[...]

  • Page 43

    43 5 5. USB Storage Accessing and configuring a USB storage drive This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer . Do not connect computers, USB modems, CD drives, o[...]

  • Page 44

    USB Storage 44 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary , depending on the CPU speed, memory , speed of the network, and other variables. T a[...]

  • Page 45

    USB Storage 45 N900 Wireless Dual Band Gigabit Router WNDR4500 • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. Y ou might want to store files in a central location so that you do not have to power up a computer to perform local shari[...]

  • Page 46

    USB Storage 46 N900 Wireless Dual Band Gigabit Router WNDR4500 • There are two user accounts: admin and guest. The password for admin is the same one that you use to access the router. By default, it is password . The guest user account has no password. • On the FTP site, the person receiving the files should use the guest user account and ente[...]

  • Page 47

    USB Storage 47 N900 Wireless Dual Band Gigabit Router WNDR4500  T o access your USB device: 1. Click the network device name or the share name in your computer ’s network folders list. 2. For SMB://readyshare, click Connect . Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the rou[...]

  • Page 48

    USB Storage 48 N900 Wireless Dual Band Gigabit Router WNDR4500 • T o edit a folder , select its radio button, and then click Edit . 3. Y ou can use this screen to select a folder , to change the share name, or to change the read Access or write access from All – no password to admin . The user name (account name) for All – no password is gues[...]

  • Page 49

    USB Storage 49 N900 Wireless Dual Band Gigabit Router WNDR4500 FTP . Disabled by default. FTP (via internet) . Disabled by default. If you enable this setting, remote users can access the USB drive through FTP over the Internet. This setting supports both downloading and uploading of files. Available Network Folders Y ou might need to scroll down t[...]

  • Page 50

    USB Storage 50 N900 Wireless Dual Band Gigabit Router WNDR4500 Media Server Settings By default, the router is set up to act as a Ready DLNA Media server , which lets you view movies and photos on DLNA/UPnP A V–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live. T o view these settings, select Advanced[...]

  • Page 51

    USB Storage 51 N900 Wireless Dual Band Gigabit Router WNDR4500  T o set up approved USB devices: 1. Select Advanced > Advanced Setup > USB Settings. The following screen displays: 2. Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. Y[...]

  • Page 52

    USB Storage 52 N900 Wireless Dual Band Gigabit Router WNDR4500 If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process. Connect to the USB Drive from a Remote Computer T o connect to the USB drive from remot[...]

  • Page 53

    53 6 6. ReadySHARE Printer ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router ’s USB port, and access it wirelessly . This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility • Desktop NETGEAR genie For additional about ReadySHARE features, see w[...]

  • Page 54

    ReadySHARE Printer 54 N900 Wireless Dual Band Gigabit Router WNDR4500 ReadySHARE Printer Y ou can connect a USB printer to the router ’s USB port, and share it among Windows and Mac computers on the network.  T o set up ReadySHARE Printer: 1. Connect the USB printer to the router ’s USB port with a USB printer cable. 2. Install the USB print[...]

  • Page 55

    ReadySHARE Printer 55 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Follow the instructions to install the NETGEAR USB Control Center utility . 5. After you have installed the utility , select the language.[...]

  • Page 56

    ReadySHARE Printer 56 N900 Wireless Dual Band Gigabit Router WNDR4500 6. If this is the first time you are accessing the utility , you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx .[...]

  • Page 57

    ReadySHARE Printer 57 N900 Wireless Dual Band Gigabit Router WNDR4500 Note that you can click the Disconnect button at any time to release the connection. The status then changes to Available. Once the Connect button has been clicked once on all of the computers in the network, the utility on each of them automatically handles the printing queue an[...]

  • Page 58

    ReadySHARE Printer 58 N900 Wireless Dual Band Gigabit Router WNDR4500 • Y ou can set the value for the default time-out time from the T ools > Configuration screen . • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router . If you exit the utility , printing does not wor[...]

  • Page 59

    ReadySHARE Printer 59 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Control Center Utility The USB Control Center Utility allows you to control a shared USB device from your computer that is connected to the USB port on your router . The utility allows you to control a printer , a scanner , or an audio speaker . The utility has to be installe[...]

  • Page 60

    ReadySHARE Printer 60 N900 Wireless Dual Band Gigabit Router WNDR4500 Control Center Configuration Select T ools >Configuration to display the following screen: Automatically execute when logging on Windows . Enable this utility to start automatically when you are logged in to Windows. Timeout . Specify the timeout value for holding the USB reso[...]

  • Page 61

    ReadySHARE Printer 61 N900 Wireless Dual Band Gigabit Router WNDR4500 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window . This USB printer is ready . The utility does not need to always hold the connection of this USB printer . Once there is any print job for this printer , the USB [...]

  • Page 62

    ReadySHARE Printer 62 N900 Wireless Dual Band Gigabit Router WNDR4500 Desktop NETGEAR genie Desktop NETGEAR genie is the easy dashboard for managing, monitoring, and repairing your home network. • Automatically repair common wireless network problems. • Have easy access to router features like Live Parental Controls, guest access, broadband usa[...]

  • Page 63

    63 7 7. Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: • Keyword Blocking of HTTP T raffic • Block Services (Port Filt[...]

  • Page 64

    Security 64 N900 Wireless Dual Band Gigabit Router WNDR4500 Keyword Blocking of HTTP T raffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keywor[...]

  • Page 65

    Security 65 N900 Wireless Dual Band Gigabit Router WNDR4500 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the In[...]

  • Page 66

    Security 66 N900 Wireless Dual Band Gigabit Router WNDR4500 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service T ype list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. T o add any additional services or appl[...]

  • Page 67

    Security 67 N900 Wireless Dual Band Gigabit Router WNDR4500 Schedule Blocking Y ou can specify the days and time that you want to block Internet access.  T o schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block . Select days[...]

  • Page 68

    Security 68 N900 Wireless Dual Band Gigabit Router WNDR4500 Security Event Email Notifications T o receive logs and alerts by email, provide your email information in the Email screen, and specify which alerts you want to receive and how often.  T o set up email notifications: 1. Select Advanced > Security > Email to display the following [...]

  • Page 69

    69 8 8. Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 105 for information about upgrading or checking the status of your router over the Internet, and T raffic Meter on page 109 for information about monitoring the vo[...]

  • Page 70

    Administration 70 N900 Wireless Dual Band Gigabit Router WNDR4500 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory . Y ou can update the firmware from the Administration menu on the Advanced tab. Y ou might see a message at the top of the NETGEAR genie screens when new firmware is available for your produ[...]

  • Page 71

    Administration 71 N900 Wireless Dual Band Gigabit Router WNDR4500 V iew Router Status T o view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware V ersion. The router model. Firmware V ersion . The version of the router firmware. It chang[...]

  • Page 72

    Administration 72 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection . This shows if the router is using a fixed IP address on the W AN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP . IP Subnet Mask . The IP subnet mask being used by the Internet (W AN) port of the router. Domain Name Server . The D[...]

  • Page 73

    Administration 73 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refre[...]

  • Page 74

    Administration 74 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID ). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region . The geographic region where the router is be[...]

  • Page 75

    Administration 75 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network (2.4 GHz and 5 GHz) Name (SSID ). The 1 1N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP . Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless[...]

  • Page 76

    Administration 76 N900 Wireless Dual Band Gigabit Router WNDR4500 Select Advanced > Administration > Logs . The Logs screen displays. The log screen shows the following information: • Date and time . The date and time the log entry was recorded. • Source IP . The IP address of the initiating device for this log entry . • T arget address[...]

  • Page 77

    Administration 77 N900 Wireless Dual Band Gigabit Router WNDR4500 Manage the Configuration File The configuration settings of the N900 Wireless Dual Band Gigabit Router are stored within the router in a configuration file. Y ou can back up (save) this file to your computer , restore it, or reset it to the factory default settings. Back Up Settings [...]

  • Page 78

    Administration 78 N900 Wireless Dual Band Gigabit Router WNDR4500 Erase Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings. Y ou can either use the Restore Factory Settings button on the back o[...]

  • Page 79

    Administration 79 N900 Wireless Dual Band Gigabit Router WNDR4500 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin . This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID)[...]

  • Page 80

    Administration 80 N900 Wireless Dual Band Gigabit Router WNDR4500 T ime Machine T ime Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up T ime Machine If you are already using T ime Machine software with your USB hard drive, you can skip the set up and [...]

  • Page 81

    Administration 81 N900 Wireless Dual Band Gigabit Router WNDR4500 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from Y our Mac or PC.  T o access the drive: 1. Start ReadySHARE: • On a Mac: Select Go > Connect to Server , and then type: smb://ready[...]

  • Page 82

    Administration 82 N900 Wireless Dual Band Gigabit Router WNDR4500 Y ou are prompted to log in. Show Time Machine sta tus in the menu bar Click the lock to prevent further changes. OFF ON Time Machine T ime Machine Show All your music, pictures, and other inportant les. Since Time Machine keeps daily backups, y ou can revisit your Mac as it appea[...]

  • Page 83

    Administration 83 N900 Wireless Dual Band Gigabit Router WNDR4500 Before Y ou Back up a Large Amount of Data Before you back up a large amount of data with T ime Machine, NETGEAR recommends that you do the following to ensure a successful operation: 1. Upgrade the operating system of the Mac machine. 2. V erify and repair the backup disk and the lo[...]

  • Page 84

    Administration 84 N900 Wireless Dual Band Gigabit Router WNDR4500 c. On the Security screen, leave the Log out after minutes of inactivity check box cleared (not selected).[...]

  • Page 85

    Administration 85 N900 Wireless Dual Band Gigabit Router WNDR4500 Change the Partition Scheme T o run with the router , the partition scheme on your Mac has to be set to either GUID or MBR.  T o make sure the partition scheme is set to one of these supported schemes: 1. Open the Disk Utility and select your USB drive. 2. Select the Partition tab[...]

  • Page 86

    86 9 9. Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: • Advan[...]

  • Page 87

    Advanced Settings 87 N900 Wireless Dual Band Gigabit Router WNDR4500 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio . Y ou can completely turn off the wireless portion[...]

  • Page 88

    Advanced Settings 88 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS) Y ou can set the N900 Wireless Dual Band Gigabit Router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater . A wireless repeater connects to another wireless router as a client where the netw[...]

  • Page 89

    Advanced Settings 89 N900 Wireless Dual Band Gigabit Router WNDR4500 T o configure this mode, you have to know the MAC addresses of the child repeater access point. Wireless Repeater . The router sends all traf fic from its local wireless or wired computers to a remote access point. T o configure this mode, you have to know the MAC address of the r[...]

  • Page 90

    Advanced Settings 90 N900 Wireless Dual Band Gigabit Router WNDR4500 • Wireless MAC of this router . This field displays the MAC address for your router for your reference. Y ou will need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using. • Wireless Repeater . If your route[...]

  • Page 91

    Advanced Settings 91 N900 Wireless Dual Band Gigabit Router WNDR4500 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating F[...]

  • Page 92

    Advanced Settings 92 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Click Apply to save your changes. 5. V erify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the ot[...]

  • Page 93

    Advanced Settings 93 N900 Wireless Dual Band Gigabit Router WNDR4500 information and then modifies the source information in the request message, performing Network Address T ranslation (NA T): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not glo[...]

  • Page 94

    Advanced Settings 94 N900 Wireless Dual Band Gigabit Router WNDR4500 An example is Internet Relay Chat (IRC). Y our computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 1 13. Using port triggering, you can tell[...]

  • Page 95

    Advanced Settings 95 N900 Wireless Dual Band Gigabit Router WNDR4500 Internet to initiate a connection to a server computer on your network. Normally , your router ignores any inbound traffic that is not a response to your own outbound traf fic. Y ou can configure exceptions to this default rule by using the port forwarding feature. A typical appli[...]

  • Page 96

    Advanced Settings 96 N900 Wireless Dual Band Gigabit Router WNDR4500 • Port triggering does require that you know the computer ’s IP address in advance. The IP address is captured automatically . • Port forwarding requires that you specify the computer ’s IP address during configuration, and the IP address can never change. • Port trigger[...]

  • Page 97

    Advanced Settings 97 N900 Wireless Dual Band Gigabit Router WNDR4500 1. Select Advanced Setup > Port Forwarding/Port T riggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list[...]

  • Page 98

    Advanced Settings 98 N900 Wireless Dual Band Gigabit Router WNDR4500 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protoco l list, select the protocol. If you are unsure, select TCP/UDP . 6. In the Starting Port field, enter the beginning port number . • I[...]

  • Page 99

    Advanced Settings 99 N900 Wireless Dual Band Gigabit Router WNDR4500 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33 . HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and configure your r[...]

  • Page 100

    Advanced Settings 100 N900 Wireless Dual Band Gigabit Router WNDR4500 2. Select the Port T riggering radio button to display the port triggering information. 3. Clear the Disable Port T riggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. [...]

  • Page 101

    Advanced Settings 101 N900 Wireless Dual Band Gigabit Router WNDR4500 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address , and ente[...]

  • Page 102

    Advanced Settings 102 N900 Wireless Dual Band Gigabit Router WNDR4500 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider , logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can r[...]

  • Page 103

    Advanced Settings 103 N900 Wireless Dual Band Gigabit Router WNDR4500 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. Y ou have to conf[...]

  • Page 104

    Advanced Settings 104 N900 Wireless Dual Band Gigabit Router WNDR4500  T o set up a static route: 1. Select Advanced > Advanced Setup > Static Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only .) 3. Select the Private check box if you want[...]

  • Page 105

    Advanced Settings 105 N900 Wireless Dual Band Gigabit Router WNDR4500 Remote Management The remote management feature lets you upgrade or check the status of your N900 Wireless Dual Band Gigabit Router over the Internet.  T o set up remote management: 1. Select Advanced > Advanced Setup > Remote Management . Note: Be sure to change the rou[...]

  • Page 106

    Advanced Settings 106 N900 Wireless Dual Band Gigabit Router WNDR4500 Normal web browser access uses the standard HTTP service port 80. For greater security , enter a custom port number for the remote web management nterface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is [...]

  • Page 107

    Advanced Settings 107 N900 Wireless Dual Band Gigabit Router WNDR4500  T o turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP . The UPnP screen displays. 2. The available settings and information in this screen are: T urn UPnP On . UPnP can be enabled or disabled for automatic device configuration. The default sett[...]

  • Page 108

    Advanced Settings 108 N900 Wireless Dual Band Gigabit Router WNDR4500 IPv6 Y ou can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically .  T o set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 conn[...]

  • Page 109

    Advanced Settings 109 N900 Wireless Dual Band Gigabit Router WNDR4500 T raffic Meter T raf fic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the T raffic Meter utility , you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.  T o moni[...]

  • Page 110

    11 0 10 10. T roubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick Tips • T roubleshoo[...]

  • Page 111

    T roubleshooting 111 N900 Wireless Dual Band Gigabit Router WNDR4500 Quick T ips This section describes tips for troubleshooting some common problems Sequence to Restart Y our Network Be sure to restart your network in this sequence: 1. T urn of f and unplug the modem. 2. T urn of f the router and computers. 3. Plug in the modem and turn it on. W a[...]

  • Page 112

    T roubleshooting 11 2 N900 Wireless Dual Band Gigabit Router WNDR4500 T roubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/T est LED is on. 2. V erify that the Power/T est LED turns amber within a few seconds, indicating that the se[...]

  • Page 113

    T roubleshooting 11 3 N900 Wireless Dual Band Gigabit Router WNDR4500 LEDs Never T urn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press [...]

  • Page 114

    T roubleshooting 11 4 N900 Wireless Dual Band Gigabit Router WNDR4500 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer , check the Ethernet connection between the computer and the router as described in the previous s[...]

  • Page 115

    T roubleshooting 11 5 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP . If your router cannot obtain an IP address from the ISP , you might need to force your cable or DSL modem to recognize your new router by re[...]

  • Page 116

    T roubleshooting 11 6 N900 Wireless Dual Band Gigabit Router WNDR4500 T roubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  T o troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status . 3. Click Connection Status . If all of the steps indicate OK, then your PPP[...]

  • Page 117

    T roubleshooting 11 7 N900 Wireless Dual Band Gigabit Router WNDR4500 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Relo[...]

  • Page 118

    T roubleshooting 11 8 N900 Wireless Dual Band Gigabit Router WNDR4500 • Use the Reset button on the back of the router. See Factory Settings on page 120 . If you restore the factory settings and the router fails to restart, or the green Power/T est LED continues to blink, the unit might be defective. If the error persists, you might have a hardwa[...]

  • Page 119

    T roubleshooting 11 9 N900 Wireless Dual Band Gigabit Router WNDR4500 V erify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. T est the Path from Y our Computer to a Remote Device After verifying that the LAN path works correctly , test the path from your computer to a remote device. [...]

  • Page 120

    120 A A. Supplemental Information This appendix provides factory default settings and technical specifications for the N900 Wireless Dual Band Gigabit Router WNDR4500. Factory Settings Y ou can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the ro[...]

  • Page 121

    Supplemental Information 121 N900 Wireless Dual Band Gigabit Router WNDR4500 Local network (LAN) continued DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 DMZ Disabled T ime zone GMT for WW except NA and GR, GMT+1 for GR, GMT -8 for NA T ime zone adjusted for daylight savings time Disabled SNMP Disabled Firewall Inbound (c[...]

  • Page 122

    Supplemental Information 122 N900 Wireless Dual Band Gigabit Router WNDR4500 T echnical Specifications T able 5. WNDR4500 Router specifications Feature Description Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPoE, PPTP , Bigpond, Dynamic DNS, UPnP , and SMB Power adapter • North America: 120V , 60 Hz, input • UK, Australia: 240V ,[...]

  • Page 123

    Supplemental Information 123 N900 Wireless Dual Band Gigabit Router WNDR4500 Operating frequency range 2.4 GHz 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) FCC: 5.25–5.35 GHz (DFS band) 5.47–5.725 GHz (DFS band) 5600–5650 MHz is disabl[...]

  • Page 124

    124 B B. Notification of Compliance NETGEAR Dual Band - Wireless Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful o[...]

  • Page 125

    Notification of Compliance 125 N900 Wireless Dual Band Gigabit Router WNDR4500 • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference W arnings & Instructions This equipment has been tested and foun[...]

  • Page 126

    Notification of Compliance 126 N900 Wireless Dual Band Gigabit Router WNDR4500 NOTE IMPORT ANTE: Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de di[...]

  • Page 127

    127 Index A access remote 105 viewing logs 75 access points 88 accessing remote computer 92 adding custom service 97 priority rules 39 address reservation 37 advertisement period 107 alerts, emailing 68 applications, QoS for online gaming 39 approved USB devices 50 attached devices 21 authentication, required by mail server 68 automatic firmware ch[...]

  • Page 128

    128 N900 Wireless Dual Band Gigabit Router WNDR4500 F factory default settings, restoring 78 , 117 factory settings list of 120 resetting 11 file sharing 44 firmware version 71 firmware, upgrading 15 , 70 fragmentation length 87 fragmented data packets 33 front panel 9 G games, online, QoS for 39 gateway IP address 20 genie, NETGEAR 14 guest networ[...]

  • Page 129

    129 N900 Wireless Dual Band Gigabit Router WNDR4500 P packets, fragmented 33 Parental Controls 22 passphrases changing 25 product label 11 password recovery , admin 79 password, restoring 117 photos, sharing 45 poll interval 72 port filtering 65 port forwarding 92 , 94 , 95 , 96 port numbers 65 port status 72 port triggering 92 , 93 , 95 , 99 ports[...]

  • Page 130

    130 N900 Wireless Dual Band Gigabit Router WNDR4500 remote computer connection 52 specifying approved devices 50 unmounting a USB drive 49 USB devices, approved 50 user-defined services 65 V viewing logs 75 router status 71 W W AN IP address, troubleshooting 114 W AN setup 32 Wi-Fi Protected Setup (WPS) 17 , 30 devices, adding 17 wireless channel 2[...]