NETGEAR WNR2000V3 manual

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Table of contents for the manual

  • Page 1

    August 2010 208-10658-01 v1.0 NETGEAR , Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA N300 Wireless Router WNR2000v3 Setup Manual[...]

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    ii ©2010 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, NETGEAR genie, and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other brand and product names are registered trademarks or trademar[...]

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    iii Contents N300 Wireless Router WNR2000v3 Setup Manual Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Router ............................................................................................. 1 Hardware Features .................................[...]

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    iv Obtaining an Internet IP Address .................................................................................... 30 Troubleshooting PPPoE ............................................................................................ 31 Troubleshooting Internet Browsing ..........................................................................[...]

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    Getting to Know Your Wireless Router 1 Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the N300 Wireless Router Model WNR2000v3. Before you begin installing your router, check the package contents (see “Unpacking Your New Router” on page 1 ). Become familiar with the front and bac[...]

  • Page 6

    Getting to Know Your Wireless Router 2 To prepare your router for installation: 1. Carefully peel off the protective film covering both sides of your router (see Figure 1 ). 2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in Figure 2 . Then, remove th[...]

  • Page 7

    Getting to Know Your Wireless Router 3 Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the status lights on the front panel. Front Panel The router front panel, shown in Figure 3 , contains status lights. (For more information on interpreting th[...]

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    Getting to Know Your Wireless Router 4 2. Internet Solid Amber Solid Green Off No IP address acquired. The wireless router has acquired an Internet address. No Ethernet cable is connected to the modem. 3. Wireless Solid Blue Off The wireless interface is enabled. The wireless interface is turned off. 4. LAN (Ports 1–4) Solid Green Solid Amber Off[...]

  • Page 9

    Getting to Know Your Wireless Router 5 Back Panel The router back panel, shown in Figure 4 , contains port connections. Viewed from top to bottom, the rear panel contains the following elements: 1. Wireless On/Off button. 2. Restore factory settings button. Press for approximately 5 seconds to reset the router to the factory default settings. 3. Fo[...]

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    Getting to Know Your Wireless Router 6 Router Label The label on the back of the wireless router shows the router’s MAC address, serial number, security PIN, and factory default login information. 1. The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your Lo[...]

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    Getting to Know Your Wireless Router 7 Installing Your Wireless Router To help you set up your router and get on the Internet quickly, the Resource CD contains a NETGEAR genie™ Installation Assistant. The Installation Assistant walks you through the steps required to connect your router, modem, and PC(s); configure your wireless settings; and ena[...]

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    Getting to Know Your Wireless Router 8 Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product. • The NETGEAR genie Installation Assistant l[...]

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    Installing Your Router Using the NETGEAR genie 9 Installing Your Router Using the NETGEAR genie The NETGEAR genie setup procedure should take about 15 minutes to complete. Before using the NETGEAR genie, ensure that: • You are using a computer with either a Mac operating system or a Windows operating system (Windows 7, Windows Vista, Windows 2000[...]

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    Installing Your Router Using the NETGEAR genie 10 2. When the NETGEAR genie prompts you about updates, click Yes to check for updates for your router, or No , to update later (for more information, see “Setting Up Your Router for Internet Access” on page 17 , or the online User Manual ). 3. Follow the remaining instructions and prompts. The NET[...]

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    Installing Your Router Using the NETGEAR genie 11 Accessing Your Router After Installation The NETGEAR genie only appears when you first install the router or when the router is in its factory default state (for example, if you have reset the router to its default factory settings). If you want to change the settings after installing and configurin[...]

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    Manually Installing Your Router 12 Manually Installing Your Router Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet service connection through an Internet Service Provider (ISP). • The configuration information your ISP gave you. Depending on ho[...]

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    Manually Installing Your Router 13 Connecting Your Wireless Router Before you install your wireless router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the [...]

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    Manually Installing Your Router 14 5. Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem ( C ) and the other end into the Internet port of the wireless router ( D ). (The cable and the Internet port label are color coded.) 6. Locate the cable ( A ) that is still attached to y[...]

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    Manually Installing Your Router 15 8. Review that your network is now set up (as shown in Figure 10 ); you are ready to start your network. 9. Start your network in the correct sequence, as described below. To start your network: 1. Plug in and turn on the cable or DSL modem. Wait 2 minutes. 2. Plug the end of the power adapter’s cord into the wa[...]

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    Manually Installing Your Router 16 3. Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider. Verifying Your Connection Verify that your router is connected correctly by checking the wireless router status lights (as illustrated in Figure 12 ). Figure 11 For DSL cu[...]

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    Manually Installing Your Router 17 Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless router to set it up initially and to make any changes to your wireless router’s settings later. To access the router: 1. Type http://www.routerlogin.net in the address field of your browser[...]

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    Manually Installing Your Router 18 A login window similar to the one shown in Figure 13 will display. 2. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The Firmware Upgrade Assistant screen will display. 3. Cl[...]

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    Manually Installing Your Router 19 5. From the menu options in the left navigation pane, click Setup Wizard . The Setup Wizard screen will display. 6. Select one of the following options: • Select Yes to allow the Setup Wizard to detect your Internet connection. When prompted, click Next . The wizard will assist you with configuring your wireless[...]

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    Manually Installing Your Router 20 If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 26 . If problems persist, register your NE[...]

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    Configuring Your Wireless Network 21 Configuring Your Wireless Network After installing your Router, you must log into the Router to complete your wireless setup. The wireless network settings of the Router must match the wireless network settings of any wireless devices that connect wirelessly to the Router (such as wireless adapter cards and wire[...]

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    Configuring Your Wireless Network 22 Setting Your SSID and Wireless Security To specify the wireless settings, you must know the following: • SSID. The default SSID for the router is NETGEAR. • The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wi[...]

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    Configuring Your Wireless Network 23 2. Check that the wireless adapter on each computer can support the mode and security option that you selected. (If you have a question, see the online User Manual or review the settings you selected in “Setting Your SSID and Wireless Security” on page 22 ). 3. Check that the security settings on each wirele[...]

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    Configuring Your Wireless Network 24 You can use WPS in one of two ways: • If the router’s SSID and security option have already been set (see “Setting Your SSID and Wireless Security” on page 22 ), a wireless device can be connected to your wireless network quickly and simply by using WPS. In this case, the existing wireless settings are t[...]

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    Configuring Your Wireless Network 25 For more information on setting up your wireless network and configuring your wireless security settings, see the User Manual . A link to the online User Manual is on your Resource CD.[...]

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    Troubleshooting 26 Troubleshooting If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you have connected and set up your router correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. Basic Setup Checklist The following items are the most common errors ma[...]

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    Troubleshooting 27 – Some cable modem services require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use this Computer’s MAC Address.” Click Apply to save your settings. Restart the network in the correct sequence. • Check the router statu[...]

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    Troubleshooting 28 a. Make sure your PC is connected to your router and the router is powered on. b. Insert the Resource CD that came with your router into your PC. – The CD will automatically start and detect the language you are using on your PC. Select a different language option, if you prefer. – If the CD does not automatically start, brow[...]

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    Troubleshooting 29 c. Be sure you are using Ethernet cables like the cable that was supplied with the wireless router. See “Connecting Your Wireless Router” on page 13 for instructions. For more information on WPS functionality and advanced features, see the online User Manual. Troubleshooting Login Problems If you are unable to log in to the w[...]

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    Troubleshooting 30 • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration. Checking the Internet Service Connection If [...]

  • Page 35

    Troubleshooting 31 • Your service provider might require a login. Ask your service provider whether they require a PPP over Ethernet (PPPoE) login. • You might have incorrectly set the service name, user name or password. See “Troubleshooting PPPoE” on page 31 . • Your service provider might check for your computer's host name. Assig[...]

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    Troubleshooting 32 Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses . A DNS server is a host on the Internet that translates Internet names (such as www addresses)[...]

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    Troubleshooting 33 • Wrong physical connections – Make sure the LAN port light is on. If the light is off, follow the instructions in “Basic Setup Checklist” on page 26 . – Check that the corresponding lights are on for your computer’s network interface card. • Wrong network configuration – Verify that the Ethernet card driver softw[...]

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    Technical Specifications 34 Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the N300 Wireless Router Model WNR2000v3. Table 2. Home Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http://www. routerlogin.net; http://ww[...]

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    Technical Specifications 35 Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Auto a Country/Region United States (North America only; otherwise varies by country and region) RF Channel 11 in North America, 13 in most other regions Operating Mode Up to 145 Mbps Data Rate Best Outpu[...]

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    Technical Specifications 36 Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1 . To restore the factory default configuration settings: 1. Use a sharp object such as a pen or a p[...]

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    Related Documents 37 Related Documents This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 3. Related Documents Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing[...]

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    38 Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register . You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://www.NETGEAR.com/support . Setup documentation is available on the [...]