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Netopia Network Adapater manual

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Table of contents for the manual

  • Page 1

    User Gu ide User Gu ide 1-1 N e t o p i a ® V O I P A T A U s e r ’ s G u i d e[...]

  • Page 2

    User Gu ide User Gu ide 1-2 REVISI ON STATUS[...]

  • Page 3

    User Gu ide User Gu ide 1-3 Tables Of Cont ent Ch ap te r 1 - Int r odu ct ion ............................................................................................... 1 -6 1.1 Ma in fea tu res ............................................................................. 1 -7 Ch ap te r 2 - Yo ur VO IP A TA a t a gla nce ....................[...]

  • Page 4

    User Gu ide User Gu ide 1-4 7.7 Ad dre ss Boo k C onfig ura tio n .................................................... 7-45 Ch ap te r 8 – A dmi n P rivil eg e ...................................................................................... 8-48 8.1 Mi s ce lla neous Co nfi gura tion .................................................... 8-48[...]

  • Page 5

    User Gu ide User Gu ide 1-5 B1 .2 Exp lan ation of t he Ru le s ........................................................ 10-66 B2 Calling Other Service Provi der Numbers through Pulver.. ... ... 10-68[...]

  • Page 6

    User Gu ide User Gu ide 1-6 Chapter 1 - Introduction The VOIP ATA VoIP Analog Telephone Adaptor ( VOIP AT A) p roducts are standards-based communication devices that deliver true, next-generation voice-over- IP (VoIP) terminations to residences worldwide. The VOIP AT A is in a small form factor that inter face legacy analog telephones, fax machines[...]

  • Page 7

    User Gu ide User Gu ide 1-7 1.1 Main features • Call Ou t & Call In • Voice over IP c all (through Gatekeepe r) • IP address calling / Peer to Peer calling (Future Firmware Upgrade) • 3Way IP Conference call • Call fea tures • Call Waiting • Call Hold • Call For ward: No Answer / Busy / All • Call ID (T ype 1 and 2) • Call T[...]

  • Page 8

    User Gu ide User Gu ide 2-8 Chapter 2 - Your VOI P ATA at a glanc e The VOIP AT A may have diff erent por ts and L E Ds. L et’s take a look at the di fferent options. Depending upon your model, it may have some or all of the features listed below 2.1 Port s and buttons Fig 2-1 shows the back panel of the VOIP ATA. Figure 2-1 : Ba ck Pa nel DESCRI[...]

  • Page 9

    User Gu ide User Gu ide 2-9 2.2 LED description Fig 2-2 shows the LED indi cato r s of the VOIP ATA. Figure 2-2 : LED Ind icat ors LED STATUS DESCRIPTI ONS PWR On The VOIP ATA is receiving power. On The VOIP ATA has an Ethernet connection with cable/DSL modem. Blinking The VOIP ATA i s sending/receiving dVoIP ATA to/ from the cable/DSL modem . ETH [...]

  • Page 10

    User Gu ide User Gu ide 3-10 Chapter 3 - Installing Your VOI P ATA 3.1 Typical VOIP ATA Connection You need to have a ADSL modem or Cable mod em befor e you can connect to the VOIP AT A . It can be place d behind router or straight from the modem. Check if your Computer/ Notebook has an Ethernet P ort . The Telephone set is connected to the RJ-11 3[...]

  • Page 11

    User Gu ide User Gu ide 3-11 3.1.2 Cable Connection Diagram Figure 3- 2 below shows a Cable Modem+Router c onnection diagram. Figure 3-2: Co nnect ion v ia Cab le Mode m+Ro uter[...]

  • Page 12

    User Gu ide User Gu ide 3-12 3.2 For Company Network Connection Please se ek advise from your company’s Network Administrator, to open UDP port 5060 for SIP Signaling and UDP ports 5000-5020 for RTP. Figure 3-3: Conn ection via Company Network[...]

  • Page 13

    User Gu ide User Gu ide 4-13 Chapter 4 - Setting Up Your VOIP ATA functionality via GUI 4.1 Access to VOIP ATA’s GUI To conf igu re your VOIP ATA, you need to login to the device using a web browser. 4.1.1 Accessing GUI Using St at ic IP Figure 4.1: Acc essing GUI Using Static IP These instructions are f o r the Windows 98, Windows ME, Windows 20[...]

  • Page 14

    User Gu ide User Gu ide 4-14 5) Select Use the following IP address and enter information as below: IP address : 192. 168 . 1.XXX (IP Address set must be unique) Subnet mask : 255. 255 . 255.0 Default gateway : -Blank-[...]

  • Page 15

    User Gu ide User Gu ide 4-15 6) Click OK to close the Internet Pro tocol ( TCP/IP ) Properties window. 7) Click Close ( OK in Window 98/ME/2000) to clos e the Local Area Conn ection Properties window. 8) Close the Network Connections screen. 9) Launch your web browser and ente r “192. 168 .1. 20 0” at the addr ess bar and hit Enter. 4.1.2 Acces[...]

  • Page 16

    User Gu ide User Gu ide 4-16 4) Launch your web browser and enter the a ss igned I P Addr ess at the address b ar and hit Enter .[...]

  • Page 17

    User Gu ide User Gu ide 4-17 4.2 Setu p Mode. 1) Upon successfully loggi ng in, the Setup mode sc reen as shown in F igure 4.3 is displayed. 2) Click St ep 1: Network Selection to start configurating the VOIP ATA. Figure 4.3 : Overall Status 3) Depending to your System Setup, select Connecting to a broadban d router/cable modem and click Proceed to[...]

  • Page 18

    User Gu ide User Gu ide 4-18 Figure 4.4 : Network Selection 4) Fill in the fields with information exactly as it was giv en to you by your ITSP (Internet Telephony Servi ce Provider) or network administrator. Pleas e refer to Figure 4.5 . Figure 4.5 : Step 2 5) Click Fi nish to save configur ation and r eboot the VOIP ATA. Please refer to Figure 4.[...]

  • Page 19

    User Gu ide User Gu ide 5-19 Chapter 5 - Basic Mode 5.1 Overall S tatus It summarizes all the information regarding the WAN of the VOIP ATA. Figure: 5-2: Over all S ta tus Firmware Version: This section displays the current version of VOIP ATA Firmware. Registration St a tus: This fi eld dis pl ays the current registration status as defined in Tabl[...]

  • Page 20

    User Gu ide User Gu ide 5-20 Current Voice Call Stat us: This fi eld dis pl ays the current registration status as defined in Table 5.2 . Voice Call St a tus Descr iption s NO VOICE CAL L IN PROGRESS No voice calls VOICE CALL I N PROGRESS…CODEC USED IS G711U Voice call in pr og ress with PCMU or G711U as the selected codec VOICE CALL I N PROGRESS[...]

  • Page 21

    User Gu ide User Gu ide 5-21 5.3 TCP S tatus This page displays all t he relevant TCP pa ckets and dVoIP ATA inf ormation. You can re set t he counters to clear all the attributes. Figure: 5-4: TCP Status Reset Counters: This button allows user to reset the TCP Status cou nter. General: Total Packets, DVoIP ATA Packets, DVoIP ATA Bytes, Out of Orde[...]

  • Page 22

    User Gu ide User Gu ide 5-22 5.4 System Log The System Log page shows the e vents triggered by the sys tem. This page contains dynamic information and will refresh every 10 seconds. Figure: 5-5: S ys tem L og Clear Log: This fi eld al lows you to clear the current contents of the S ystem Log. Save Log: This fi eld allows you to save the current con[...]

  • Page 23

    User Gu ide User Gu ide 6-23 Chapter 6 - Basic C onfigura t ions 6.1 WAN Configuration This page let you configur e the WAN settings. Figure 6-1 WAN Configuration Static IP Settings : IP Address: Range for IP Add r ess is x.x.x. y , where 0 ≤ x ≤ 255 and 1 ≤ y ≤ 254, def ault is 192.168.241.101. Subnet Mask: Range for S ubnet Mas k is x. x.[...]

  • Page 24

    User Gu ide User Gu ide 6-24 6.2 DNS Con figuration The DNS Con figuration page allows you to set the configuration o f t he DNS proxy. Figure 6-2 DNS Configur ation DNS Proxy: When the DNS Proxy is Disabled, the LAN por t does not pr ocess the DNS query me ssa ge. For the DHCP requests from local PCs, the DHCP ser ver will set the user-configured [...]

  • Page 25

    User Gu ide User Gu ide 6-25 This is the URL name for the DNS server. This can be up to 255 characters. Host IP: This is the IP address of the DNS Server. DNS Proxy Setti ng : This is a table o f all DNS server IP addresses . DNS Server Sett ing : This is a table o f all DNS sever URL names. Save Confi gurat ion: Clicking this will l ink the user t[...]

  • Page 26

    User Gu ide User Gu ide 6-26 6.3 Save S ettings / Reboot You can save the custimized settings in this section Figure 6-3 Save S etti ngs / Reboot Save & Reboo t: Click this to apply all changes. Reboot On ly : Do this to discard all changes since last save . After either one o f these buttons are clicke d, the ADSL Bri dge/Router wi ll do the f[...]

  • Page 27

    User Gu ide User Gu ide 6-27 Figure 6-5 Rebooting Modem[...]

  • Page 28

    User Gu ide User Gu ide 7-28 Chapter 7 – Advanc ed Mode It pr ovides a brief outline of the advanced features of i ndividual hyper l inks on the left m enu . 7.1 VOIP ATA Configuration The VOIP ATA Configuration page allows you to set differ ent paramete rs of t he VoIP application. Figure 7-1 VOIP ATA Conf ig uration PTM Soft ware Vers ion d e t[...]

  • Page 29

    User Gu ide User Gu ide 7-29 Not e There will not be any Dial Tone when WAN interface is down or Registration is Failed.[...]

  • Page 30

    User Gu ide User Gu ide 7-30 7.2 SIP Service Provider The VOIP ATA SIP Service Provider Configuration page allows the user to set the confi gurat ion related to the SIP service provider. Figure 7-2 VOIP ATA S IP Service Provider Configuration Service Provider List: • This s election is a drop-down box, which allows the user to select the Ser vice[...]

  • Page 31

    User Gu ide User Gu ide 7-31 This parameter is the IP address of the Outbound proxy server. Thi s is useful in ca ses where the VOIP AT A is behind a NAT.[...]

  • Page 32

    User Gu ide User Gu ide 7-32 Authenti catio n Method: This parameter ind icates the authentication method. Currently, only MD5 is supported. • AUTH_NONE: Disable any authentication method • AUTH_MD5: Use MD5 authentication method. Registrar Port: This parameter in forms the port of the registrar on which it will listen f o r Register requests f[...]

  • Page 33

    User Gu ide User Gu ide 7-33 7.3 VOIP ATA Login Account Configuration The VOIP ATA Login Account Configuration page allows the user to set and configure login accounts for the service provider chosen in the ind ex webpage, i.e., for the currently selected service provider in the main webpage. Figure 7-3 VOIP ATA L og in Account Configuration User P[...]

  • Page 34

    User Gu ide User Gu ide 7-34 Login Action: The VOIP ATA provides a drop -down option (Di splay, Add, or Edit or Delete) for the use r to manipulate the various logi n parameters f or login account chosen in t he L og in Account List. Parameters for a logi n account can be displayed, added, and edited. • Display: This is the default option; select[...]

  • Page 35

    User Gu ide User Gu ide 7-35 7.4 VOIP ATA Tim er Configuration The VOI P ATA T imer Configurat ion page provides a number of timers u sed at the system level, which can be configured through t he web interface. T he tim er values have to be given in seconds only. This section explains the vari ous t imers available for configuration. Figure 7-4 VOI[...]

  • Page 36

    User Gu ide User Gu ide 7-36 CallWaiting Ti mer i ndicates the per iod f or w hich the call- waiting tone will be playe d when an incoming call ar rives in the connected stat e. The Call Waiting tone is pl ayed at an interval of 10 sec. It is conf igurable using t he Call Waiting tone parameters.[...]

  • Page 37

    User Gu ide User Gu ide 7-37 Call F wd No Ans Tim eou t : CallFwdNoAns Timer indicates the time after which the ca ll will be for warded when not answered by anyone. T his timer is applicable when Call Forwarding on No Answer is enabled. Submi t Changes: Clicking on this button will sav e settings to t he board RA M. In order to save change s perma[...]

  • Page 38

    User Gu ide User Gu ide 7-38 7.5 Ringt one Configuration The Country Specific Ring & Tones Configuration page is use d to define the pa rameters for the various tones (ri ng , dial, busy, ring back etc.) that are generated by the VOIP ATA application. VOIP ATA provi des default Ring-Tone Parameters configur ed for various Countries. Flexibility[...]

  • Page 39

    User Gu ide User Gu ide 7-39 The Ring P arameters are defined by five fields: Frequency, OnTi me1, OffTime1, OnTime2 , and OffT ime2 . Time values are in milliseconds. Frequ ency is given in he rtz.[...]

  • Page 40

    User Gu ide User Gu ide 7-40 Normal Dial Tone: The dial tone parameters are defined by six f iel ds: Freq1, Freq2, OnTime1, OffTime1, OnTime2, and OffTime2. RingBack tone: The ring back tone parameters are defined b y six fields: F req1, Freq2, OnTime1 , OffT ime1 , OnTime2, and OffTime2. Alerting Tone: The ale rting tone parameters are defined by [...]

  • Page 41

    User Gu ide User Gu ide 7-41 • Edit: S election o f edit option will overwrite the selected country’s (according the Working Country field) parameters with the current par ameters displayed on the web page. The Ne w Cou n try field is optional and needs to be filled only when the country name also has to be changed. • Delete: Selection of the[...]

  • Page 42

    User Gu ide User Gu ide 7-42 7.6 Misc Configurat ion The Misc Configuration pages configures s ystem-level paramete rs. This has three sections: SIP Device , STUN Param eters and Codec Preference . Figure 7-6 VOIP ATA Misc Configuration SIP Device: This section configur es the following infomartion: • Local SIP Port : Enter the loc al SIP Port nu[...]

  • Page 43

    User Gu ide User Gu ide 7-43 Select ENABLED to enable STUN (default) if the VOIP AT A is behind a NAT enabled router and the router ha s no ALG for SI P, or DISABL ED to disable STUN (VOI P ATA is not to use S TUN for NAT traversal) . VOIP ATA also supports a proprietary implementation of NAT tr aversal whe re the Servi ce provider is expected to p[...]

  • Page 44

    User Gu ide User Gu ide 7-44 Not e Even when STUN is enabled, the VOIP ATA does an automatic detection of the presence of SIP AL G and disables the use of STUN. This is to avoid some media problems arising out of the behavior of some ALGs when STUN is used at the user end. STUN Server: Enter the IP address or Domain Name of the STUN Server. The def[...]

  • Page 45

    User Gu ide User Gu ide 7-45 7.7 Address Book Configu ration The Address Book C onfiguration web page allows for configuration of address book entries which can be used for speed dial execution of calls. Figure 7-5 Address Book The top hal f of the web page displays the current a ddr ess book table. The bottom half o f the web page can be used for [...]

  • Page 46

    User Gu ide User Gu ide 7-46 Port Number: Specify the SIP port number on which the remote end will receive our c all. This is useful when you want to specify a non-phone number entry, where the call can be made directly without going through the configured pro xy server. When this field is no t specified, the default SI P port of 5060 wil l be assu[...]

  • Page 47

    User Gu ide User Gu ide 7-47 Speed dial code: This refers to the index in the address book as well as the speed dial entry code. This needs to be specified following *78 to dial out the number corresponding to this address book entry. Address Book Action: Select a drop-down option ( DISPLAY , ADD , EDIT , or DELETE ) to manipulate the various addre[...]

  • Page 48

    User Gu ide User Gu ide 8-48 Chapter 8 – Admin Privilege 8.1 Miscellaneous Configuration This pa ge allows you to configure t he miscellaneous configurations s uch as HTTP, FTP, TFTP and SNTP. Figure 8-1 Miscellaneous Configurations HTTP Server: HTTP Server Access: This field allows you to configur e where these Web page s can be accessed from. ?[...]

  • Page 49

    User Gu ide User Gu ide 8-49 HTTP Password Protection: This field allows you to enable or disable the HTT P authentication. ( Default is Disabled) FTP Server: This fi eld al lows you to enable or disable the FTP server connection. (Def ault is Enabled) • Disable WAN side FTP acce ss : Thi s will disable WAN side access to the FTP server. (Default[...]

  • Page 50

    User Gu ide User Gu ide 8-50 Not e . . FTP uses the same Username and Password. Ensure to click Submit and Save Settings for your configuration to take effect.[...]

  • Page 51

    User Gu ide User Gu ide 8-51 8.3 Reset to Default This page allows you to reset the VOIP ATA to original factory de f ault configuration. Figure 8-3: Restore Settings Click on Restore button to restore to factory default settings. Not e . . This feature p roduces the same effect as press the Res et Button f or mor e than 5 seconds ..[...]

  • Page 52

    User Gu ide User Gu ide 8-52 8.4 Fi rmware Update This page allows the use r t o upgrade the firmware via web interface. Figure 8-4: Firmware Update 8.4.1 How to Firm ware Upda te 1) Access Firmwar e Update GUI at Advance d  Firmware Update . 2) On the Firmware Update GUI as in Figure 8-4 , c lick Firmware Update and GUI as in Figu re 8-5 will b[...]

  • Page 53

    User Gu ide User Gu ide 8-53 Figure 8-6: Uploadi ng . D L F file 3) Refering to F igure 8- 6 , click Browse , search for t he corr ect . D LF file and click Up load to begin Fir mware Update. 4) Click Cancel Upd ate if you want to abort Fir mwa r e Update. Warni ng ! As the uploading pr oces s will take about 1minutes, pleas e do not turn off the V[...]

  • Page 54

    User Gu ide User Gu ide 8-54 8.5 Save / Reboot This page allows you to save the new configurations to the fl as h and reboot the VOIP ATA o r simply reboot the VOIP ATA without saving chan ges. Figure 8-13: S ave / Reboot Save & Reboo t: Click this to apply all changes. Reboot On ly : Do this to discard all changes since last save . After eithe[...]

  • Page 55

    User Gu ide User Gu ide 8-55 • Reboot Only: Two pages will appear after pressing this button. T he first one states: “The VOIP ATA is being rebooted. Reboot in progr ess, plea se w ait….” Followed by “The modem is being rebooted . Done.” Figure 8-15: Rebooting Modem[...]

  • Page 56

    User Gu ide User Gu ide 9-56 Chapter 9 Making Phone Calls 9.1 Int ernet Calls 1) To make a VoIP call , simply dial the SIP number o n your phone ’s dial pad. 9.2 PS TN Calls 1) To call regular PSTN telephone numbers, please use your ITSP’ s dialing plan. 9.3 VoIP Advan ced Call Features 9.3.1 Consultation Hold This feature allows a user to put [...]

  • Page 57

    User Gu ide User Gu ide 9-57 9.3.3 Attended Transfer This featur e allows a u ser (transferor ) to transfe r an existing call (tr ansferee) to another telephone number after first consulting with the di aled party ( transfer target) bef ore the user hangs up. How To: 1) During an existing call, press the flash button on the telephone handset to put[...]

  • Page 58

    User Gu ide User Gu ide 9-58 9.3.6 Call F orwarding The VOIP ATA can control call for warding at the end-point level. Ther e are three types of call forwar ding: • Forward Unconditional—Fo rwards every call that comes in. • Forward When Bus y—Forwards calls when the line is busy. • Forward on No Answer—For wards calls when th e telephon[...]

  • Page 59

    User Gu ide User Gu ide 9-59 9.3.6.1 Forward Unconditional How To: 1) Press *72 on your telephone dial-pad . 2) You will hear an alert tone very brief ly , fo llowing which you can enter the number you want to f o rward call to; then press # again. 3) If you enter a number, then the V OIP AT A will at tempt t o call the numb er to which you intend [...]

  • Page 60

    User Gu ide User Gu ide 9-60 9.3.6.4 Canceling Call Forwarding How To: To cancel unconditional call forwarding, press *73 on your telephone dial-pad. To cancel call forwarding on busy pr ess *76 on your telephone dial-pad. To cancel call forwarding on no answer press *77 on your telephone dial-pad. 9.3.7 Call Return The VOIP ATA provides the facili[...]

  • Page 61

    User Gu ide User Gu ide 10-61 Chapter 1 0 - Trouble shooting PROBLEM CORRECTIVE ACTI O N None of the LEDs tu rn on Make sure t hat you have t he correct power adaptor connected to the VOIP ATA and plug into an appropr iate power source. Check all cable connections. Cannot access the Internet Verify t he Internet connection settings in the Overall S[...]

  • Page 62

    User Gu ide User Gu ide 10-62 App endix A Glossary T he Glossar y defin es a cron yms, key word s and def in i tions u se d in thi s u ser gu i de . A1 Acronyms VOIP ATA Analog Telephony Adaptor FXO Foreign Exchange Office FXS Foreign Exchange Subsc riber PSTN Publ ic Switched Telephone Network PTM Packet Telephony Module RTP Real-time Transport Pr[...]

  • Page 63

    User Gu ide User Gu ide 10-63 DHCP Dynamic Hos t Configuration Protocol: A communications protocol that allows network administrators to manage and a ss ign IP addre sses to computer s within t he n etwork. DHCP pr ovides a unique address to a computer in the networ k w hich enables it to connect to the Internet through Internet P rotocol (IP). DHC[...]

  • Page 64

    User Gu ide User Gu ide 10-64 DNS Domain Name System: A method to locate and t ranslate Domain Name s into I nternet Prot ocol (IP) addresses, where a Domain Name is a simple and meaningful name for an Internet address. FTP File T ransfer Protocol: A sta ndardized internet protocol which is the simplest w ay to transfer files from one computer to a[...]

  • Page 65

    User Gu ide User Gu ide 10-65 UDP User DVoIP ATAgram Protocol: A pr otocol that is used instead of T CP when reliable delivery is not r equired. Unlike TCP, UDP does not r equire an acknowledgement (handshake) fr om the receiving end. UDP sends packets in one-way transmiss ions.[...]

  • Page 66

    User Gu ide User Gu ide 10-66 App endix B Dial Plan for Pulver B1 B asic Dial P lan An example dial plan string as would be us ed with Pulver (a globally ava ilable Void service provider - http://www.fwd.pulver.com ) is given below. The dial plan string repr ese nts only the basic dialing call and service r ules. B1.1 Pulver - USA Dial Plan [1-9] x[...]

  • Page 67

    User Gu ide User Gu ide 10-67[...]

  • Page 68

    User Gu ide User Gu ide 10-68 B2 Calling Other Service Provider Numbers through Pulver Pulver also pr ovides the facility to call other service provider numbers. The following is an example list of those service prov iders and the corresponding recommended dial plan rules that need to be configured f o r each of them. Please check their website for[...]

  • Page 69

    User Gu ide User Gu ide 10-69 © Cop yrigh t Sep temb er 200 5. All Right s Re served. P/N: 0 40-5 11X XX- 101 (Ref: VOIP ATA )[...]