Network Computing Devices 300 manual

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  • Page 1

    NCD ThinST AR 300 User’ s Guide Part Number 9300744 November , 1998 Network Computing Devices, Inc. 350 North Bernardo A venue Mountain V iew , CA 94043[...]

  • Page 2

    Copyright Copyright © 1998 by Network Computing Devices, Inc. The information contained in this document is subject to change without notice. Network Computing Devices, Inc. shall not be liable for errors contained her ein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This docum[...]

  • Page 3

    NCD ThinST AR 300 User’ s Guide iii Contents Chapter 1 NCD ThinSTAR 300 Basics 1-1 What is a Windows-based Terminal? 1-1 What is a client? 1-1 Start-Up Options 1-2 Two Power Modes 1-2 Initial Start-Up 1-2 Initial Display Panels 1-3 If a Desktop Displays 1-3 If the Connection Manager Displays 1-5 If the Setup Wizard Displays 1-5 If a Connection Wi[...]

  • Page 4

    - iv NCD ThinST AR 300 User’ s Guide Chapter 2 Windows NT Basics 2-1 Initial Desktop 2-2 Icons 2-3 Taskbar 2-4 Finding Things 2-5 Running Application Programs 2-6 Manipulating Windows 2-6 Manipulating Files and Folders 2-7 Online Help for Programs 2-7 Printing 2-8 Chapter 3 In Case of Trouble 3-1 The Network Panel Displays 3-2 Fixing a Cable Prob[...]

  • Page 5

    NCD ThinST AR 300 User’ s Guide 1-1 CHAPTER 1 NCD ThinST AR 300 Basics This chapter describes your NCD ThinST AR 300 W indows-based T erminal (WBT) basic operating procedur es. This chapter contains these topics: What is a Windows-based T erminal? Y our NCD ThinST AR 300 W indows-based T erminal is a simple thin client device that allows you to u[...]

  • Page 6

    NCD ThinST AR 300 Basics 1-2 NCD ThinST AR 300 User’ s Guide Star t-Up Options This section describes the steps to take to start a session with a server using the NCD ThinST AR 300. How to start the terminal, the most common initial panel displays, and how to create a connection ar e explained. T w o P ower Modes Y our NCD ThinST AR 300 terminal [...]

  • Page 7

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-3 Initial Displa y P anels If a Desktop Displa ys Y our terminal may have been configured with an automatic logon and application start-up. Once the Desktop displays, wait a few moments to see if your application begins running. T erminal Ser ver Desktop If a connecting panel displays br[...]

  • Page 8

    NCD ThinST AR 300 Basics 1-4 NCD ThinST AR 300 User’ s Guide Alternatively , your terminal may have been configured with a connection, and automatic logon, but no automatic application start-up. In that case, if in W inCenter , open the Program Manager (if not alr eady open) and double-click on the application you need. If in MetaFrame or W indo[...]

  • Page 9

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-5 If the Connection Manager Displa ys Depending on how your terminal is configured, the NCD Thin STAR Connection Manager may list one or more connections. If the Connection Manager displays: 1. Select a connection by clicking on its Connection Name in the connection list and clicking Con[...]

  • Page 10

    NCD ThinST AR 300 Basics 1-6 NCD ThinST AR 300 User’ s Guide After you finish with the NCD ThinST AR Setup W izard, a Connection W izard may display; see the next section for information. If a Connection Wizar d Displa ys If your terminal has not been configured with any connections, a connection wizard may display . The thr ee wizards describe[...]

  • Page 11

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-7 T o create a connection: 1. In the first page of the WTS Connection W izard: a. Enter a brief description of the connection in the Name field. b. Enter the name (or network IP address) of a T erminal Server . Click Next . If you plan to use the NCD Dial-Up Client, enter the FQDN (full[...]

  • Page 12

    NCD ThinST AR 300 Basics 1-8 NCD ThinST AR 300 User’ s Guide The Citrix ICA Connection Wizar d If the Citrix ICA Connection W izard displays, you must create a Network or Dial-In ICA Client connection to a Citrix W inFrame or T erminal Server MetaFrame server using the name or network address of the host (server computer). As with other connectio[...]

  • Page 13

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-9 3. If desired, select an application for automatic start-up. Click Next . 4. If desired, specify logon information. Click Next . 5. Select W indow Options, if needed. Click Next . 6. Set Compression, Cache, and Sound, if needed. Click Next . 7. Select a T itle for the connection. Click [...]

  • Page 14

    NCD ThinST AR 300 Basics 1-10 NCD ThinST AR 300 User’ s Guide T o create a dial-up connection follow these steps: 1. Give the dial-up connection a name and click Next . 2. Click Next to accept the default modem, or select a modem and configure it, if necessary . 3. Enter the phone number of the modem to which you wish to connect. Click Next . 4.[...]

  • Page 15

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-11 Switching the T erminal to LAN Mode Y ou can put the terminal back into LAN mode with the T erminal Properties > Management tab > Network Options panel. The terminal restarts for the setting to take effect. In LAN mode, dial-up connections display in the Connection Manger but can[...]

  • Page 16

    NCD ThinST AR 300 Basics 1-12 NCD ThinST AR 300 User’ s Guide The Connection Manager lets you: ■ Start connections or switch among currently active connections. — Select the desired Connection Name and click Connect (or simply double-click the Name). ■ Stop connections. — If problems on the server cause your connection to not respond to a[...]

  • Page 17

    NCD ThinST AR 300 Basics NCD ThinST AR 300 User’ s Guide 1-13 or Press CTRL+ALT+UP_ARROW or CTRL+ALT+DOWN_ARROW to cycle through the list of active connections. The connection list reflects the order in which the connections wer e started, the most recent being on top. See the Hot Keys section that follows for details. Hot Ke ys If the T erminal[...]

  • Page 18

    NCD ThinST AR 300 Basics 1-14 NCD ThinST AR 300 User’ s Guide c. Select Logoff , then click OK in the panel that displays. d. T erminal Server closes any programs that are still running. 3. A new session starts or the NCD ThinS TAR Connection Manager displays. 4. At this point, you can turn off the terminal. Ending A uto-Star t Connections T o en[...]

  • Page 19

    NCD ThinST AR 300 User’ s Guide 2-1 CHAPTER 2 Windo ws NT Basics This chapter introduces the T erminal Server to users who are unfamiliar with W indows NT 4.0. For more information, see the T erminal Server online help which you can reach thr ough Start > Help . Experienced W indows NT 4.0 users may want to skip this chapter . This chapter con[...]

  • Page 20

    Windows NT Basics 2-2 NCD ThinST AR 300 User’ s Guide Initial Desktop This section explains the icons, Start menu, and taskbar on a typical desktop. The T erminal Server desktop is similar to the W indows 95 or W indows NT 4.0 desktop. The first time you log on, the desktop resembles the following example. T erminal Server preserves the layout o[...]

  • Page 21

    Windows NT Basics NCD ThinST AR 300 User’ s Guide 2-3 Icons The icons usually displayed on the left side of the screen are: Double-click this icon to open the My Computer window . The initial display shows the T erminal Server ’s contents (for which you have permission to see), including icons for its floppy drive, CD-ROM drive, hard drives, a[...]

  • Page 22

    Windows NT Basics 2-4 NCD ThinST AR 300 User’ s Guide T askbar The taskbar at the bottom of the desktop displays a button for each program or window you open, allowing you to run multiple pr ograms simultaneously and easily switch between them. By clicking a taskbar button, you bring a program window to the front. T o close a program, click the C[...]

  • Page 23

    Windows NT Basics NCD ThinST AR 300 User’ s Guide 2-5 Finding Things T erminal Server offers several ways to access files and folders. My Computer , Network Neighborhood, and Find were described in the pr eceding section. W indows NT Explorer , which you access from Start > Programs , gives a differ ent view . Run Starts a program or opens a [...]

  • Page 24

    Windows NT Basics 2-6 NCD ThinST AR 300 User’ s Guide W indows NT explorer displays My Computer , Network Neighborhood, and Recycle Bin as a tr ee, or hierarchy , in a double-paned window . The left pane lists the names and icons for disk drives and for the files and folders they contain. The right pane lists the contents of any icon that you cl[...]

  • Page 25

    Windows NT Basics NCD ThinST AR 300 User’ s Guide 2-7 T o resize a window using the mouse, move the pointer to a window’s border or corner . When the pointer changes shape, drag the window border to enlar ge, reduce, or change the shape of the window . T o move a window , place the pointer on the title bar , click and hold the left mouse button[...]

  • Page 26

    Windows NT Basics 2-8 NCD ThinST AR 300 User’ s Guide In addition, many dialog boxes have a ? (question mark button) in the upper right-hand corner . Y ou can use this button to get information about items in the dialog box by clicking the ? , and then clicking the item in the dialog box. Printing If the system administrator has set up printers o[...]

  • Page 27

    NCD ThinST AR 300 User’ s Guide 3-1 CHAPTER 3 In Case of T roub le 1 This chapter describes some exceptional circumstances that may occur when you turn on the NCD ThinST AR 300. This is the place to look for information if the initial display on your terminal does not resemble the displays described in Chapter 1. If your problem is not addr essed[...]

  • Page 28

    In Case of T roub le 3-2 NCD ThinST AR 300 User’ s Guide The Netw ork P anel Displa ys If the terminal cannot determine the necessary network addresses, the following Network panel displays when you restart the terminal. Fixing a Cable Pr oblem If the there is a problem with the terminal’s network cable a differ ent Network panel displays indic[...]

  • Page 29

    In Case of T roub le NCD ThinST AR 300 User’ s Guide 3-3 Fixing an Address Pr oblem If all cables are plugged in secur ely , the problem may be that the terminal cannot find the address information requir ed for network communication. Contact your system administrator . If the system administrator is able to fix the problem on the T erminal Ser[...]

  • Page 30

    In Case of T roub le 3-4 NCD ThinST AR 300 User’ s Guide Caution Do not turn off the NCD ThinST AR 300 during a software upgrade. T urning of f the terminal at this time may damage it. After the upgrade is complete, the terminal restarts automatically . The Screen Looks Garbled If the screen is unr eadable or blank when you turn on the terminal, [...]

  • Page 31

    In Case of T roub le NCD ThinST AR 300 User’ s Guide 3-5 T o restore the scr een to a readable state, you must put the terminal into safe boot mode, which sets the desktop area (resolution) to 640x480 and the r efresh frequency to 60 Hz. T o do this, power on the terminal, wait for the progr ess bar to display (in the middle of the logo screen), [...]

  • Page 32

    In Case of T roub le 3-6 NCD ThinST AR 300 User’ s Guide It may be helpful to the system administrator if you can report the pattern of blinks. The LED blinks in a r epeating sequence followed by a pause: either one blink followed by a pause, two quick blinks followed by a pause, or three quick blinks followed by a pause.[...]

  • Page 33

    NCD ThinST AR 300 User’ s Guide A-1 APPENDIX A Ad v anced Users Configuration Notes 1 This appendix describes some configuration capabilities for the NCD Thin ST AR 300. Full configuration details are given in the NCD ThinST AR 300 System Administrator ’ s Guide which you can reach thr ough the NCD website at www.ncd.com . Caution Modifying [...]

  • Page 34

    Adv anced Users Configuration Notes A-2 NCD ThinST AR 300 User’ s Guide Configuring Connections T able A-1 Connection Manager T asks T ask Action Displaying the NCD ThinST AR Connection Manager Press CTRL+ALT+END . Note By default the NCD ThinST AR Connection Manager displays two tabs: Connections and Configure. If the Configure tab does not [...]

  • Page 35

    Adv anced Users Configuration Notes NCD ThinST AR 300 User’ s Guide A-3 T ask Action Managing multiple connections From within an active session you can bring up the Connection Manager and create new connections. Additionally , you can switch to another active connection by using the following hot keys. Press CTRL+ALT+UP_ARROW or CTRL+ALT+DOWN_A[...]

  • Page 36

    Adv anced Users Configuration Notes A-4 NCD ThinST AR 300 User’ s Guide T ask Action Designating default connections On the Configure tab, select the connection you want as the default. Display the Connection Startup panel by clicking Startup . Click the Make the selected connection your default connection option and click OK. Configuring auto[...]

  • Page 37

    Adv anced Users Configuration Notes NCD ThinST AR 300 User’ s Guide A-5 T ask Action Modifying Microsoft terminal client connections — changing Network Connection properties On the Configure tab, select the connection you want to modify . Display the Properties panel by clicking Edit . Use the Net Connections tab to change the following attri[...]

  • Page 38

    Adv anced Users Configuration Notes A-6 NCD ThinST AR 300 User’ s Guide Configuring T erminals After initial configuration, you can modify all settings using the T erminal Properties sheets. The following table describes the tasks you can accomplish using T erminal Properties and the steps to take. T ask Action Modifying Microsoft terminal cli[...]

  • Page 39

    Adv anced Users Configuration Notes NCD ThinST AR 300 User’ s Guide A-7 Note Y our system administrator may have set a password in or der to prevent you from making changes to T erminal Properties. In that case, the OK and Apply buttons are grayed out (non-active), until you enter the password thr ough the T erminal Properties > Management ta[...]

  • Page 40

    Adv anced Users Configuration Notes A-8 NCD ThinST AR 300 User’ s Guide T ask Action Modifying the Desktop Area On the T erminal Properties > Display tab, select the desired desktop ar ea and click the Test button. If the test pattern appears correctly , click OK to apply the setting. Disabling DCHP IP Address Assignment On the T erminal Pr o[...]

  • Page 41

    Adv anced Users Configuration Notes NCD ThinST AR 300 User’ s Guide A-9 T ask Action Enabling/ Disabling Upgrades over Dial-up Connections Use the T erminal Pr operties > Management tab. Check the Enable Connection Hot Keys option, click OK . Enabling/ Disabling the Configure tab of the Connection Manager Use the T erminal Pr operties > M[...]

  • Page 42

    Adv anced Users Configuration Notes A-10 NCD ThinST AR 300 User’ s Guide T ask Action Specifying a password for security purposes. Use the T erminal Pr operties > Management tab, click Security... to display the Enter Password panel. Click Change... to change the password (you must know the old password in or der to enter a new one). V iew ma[...]

  • Page 43

    NCD ThinST AR 300 User’ s Guide Index- 1 Inde x A accessing Connection Manager A-2 files 2-5 Terminal Properties A-6 adding connections 1-12 addresses, problems 3-3 application 1-1 autostart connections A-4 B blank screen 3-4 C cable connection, problems 3-2 changing to LAN or Dial-Up mode 1-10 client, definition 1-1 Configure tab, Connection Man[...]

  • Page 44

    Index Index- 2 NCD ThinST AR 300 User’ s Guide I ICA connections configuring clients A-8 modifying A-6 icons, desktop 2-3 L logging off terminals 1-13 Logoff, taskbar command 2-5 Logon panel, Windows NT 1-4 M main system components, viewing A-10 mouse right/left handedness A-7 moving files/windows 2-7 My Computer icon 2-3 N Network Neighborhood i[...]

  • Page 45

    Index NCD ThinST AR 300 User’ s Guide Index- 3 screens 3-4 terminal network cable 3-2 upgrades 3-3 U unreadable screen 3-4 upgrade message 3-3 W WBT 1-1 Web pages icon 2-3 windows bring to front 2-4 moving 2-7 resizing 2-6 Windows messaging icon 2-3 Windows NT Explorer 2-5 WTS Connection Wizard procedure 1-6[...]