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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of New Media Technology multi-media, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of New Media Technology multi-media one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of New Media Technology multi-media. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of New Media Technology multi-media should contain:
- informations concerning technical data of New Media Technology multi-media
- name of the manufacturer and a year of construction of the New Media Technology multi-media item
- rules of operation, control and maintenance of the New Media Technology multi-media item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of New Media Technology multi-media alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of New Media Technology multi-media, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the New Media Technology service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of New Media Technology multi-media.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the New Media Technology multi-media item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
McKinney Engineering Libr ary Multimedia T utorial Production Guide A guide to the production of multi-media library instruction using streaming media technology .[...]
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Page 2
p. 2 p. 2 p. 3 T able of Contents Is Streaming Media the Right Choice? ........................................... 3 Planning Y our Instruction ......................................................... 4 Determining A vailable T echnology/Skill Sets .................................. 5 Script Creation ...............................................[...]
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Page 3
p. 2 p. 2 p. 3 Is Streaming Media the Right Choice? There are a variety of media formats that can fa- cilitate the successful delivery of online instruc- tion; the one you choose should reect the goals and abilities of your instructors and learners. This guide is based on the redesigned online Engineering Communications T utorial at the Universi[...]
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p. 4 p. 4 p. 5 Course Goal: 1. Acquaint students with strategies for effective Internet searching. Course Objectives: 1. Students will be able to explain the differences between dif ferent search engines. • Google • Y ahoo • Altavista 2. Students will be able to dene relevance. 3. Students will be able to construct a Boolean search. 4. Stu[...]
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Page 5
p. 4 p. 4 p. 5 Determining A vailable T echnology/Skill Sets The technology with which you choose to deliver your instruction should complement the instruc- tional goals and audience proles that were de- ned in the rst section. This guide focuses on the use of streaming media (using Real® media delivery tools) to deliver audio, video, ani[...]
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Page 6
p. 6 p. 6 p. 7 Script Creation The rst step in producing your instructional ma- terials is creating the audio scripts for the indi- vidual sections. The audio will guide the learner through the information in each section of your tutorial, so the script should be crafted with your instructional goals and objectives in mind. Create scripts for ea[...]
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Page 7
p. 6 p. 6 p. 7 V isual Media Creation The options for visual media creation are limited only by your imagination—and project dead- line! Between static images, animations, video, and text there are innite combinations of rich, expressive visual delivery methods for your in- struction. The next step is to create visual media that will be displa[...]
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Page 8
p. 8 p. 8 p. 9 V isual Media Creation Flash segment itself. Short, simple animations are the easier to integrate with audio than pro- longed displays. Third, the more keypoints in your Flash movie, the larger the le. Keep keypoints to a minimum. Complex scripting should also be avoided. Although Real maintains that interaction with Flash element[...]
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Page 9
p. 8 p. 8 p. 9 Audio Media Creation There are as many software combinations avail- able for audio media production as there are for visual media production. In addition, a range of audio recording hardware is available depend - ing on your needs and expertise. Remember that the quality of your audio is affected by the quality of every step in the r[...]
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p. 10 p. 10 p. 11 Synchronizing Y our T utorial with SMIL SMIL, the synchronized multimedia integration language, is an XML-based mark-up language. If you’ve ever used HTML to create a Web page, SMIL will look somewhat familiar . A very simple SMIL le and an included RealPix le appear on the right. Notice that in SMIL, as in XML, every tag [...]
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p. 10 p. 10 p. 11 Synchronizing Y our T utorial with SMIL le—called “slides.rp”—is a RealPix le. The contents of the RealPix le appears to the lower right. RealPix is a lot like SMIL; it’s a mark-up language that makes it easy to dene transitions like fade-outs and wipes between your images. Notice that the RealPix le conta[...]
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Page 12
p. 12 p. 12 p. 13 Publishing Y our T utorial Online The nal step in producing your online tutorial is publishing it on the Web. Y our tutorial may consist of just one SMIL presentation, or it may be a series of presentations. Y ou must decide how to present these les in a way that facili- tates your instruction. Y ou may wish to provide a lin[...]
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Page 13
p. 12 p. 12 p. 13 Evaluating Y our T utorial Evaluation is a crucial step in the instructional design process. Evaluation allows you to con- tinuously increase the effectiveness of your instruction and hone your design skills. Since your instruction is an online tutorial, you’ll face unique challenges in evaluating your work—but don’t be disc[...]
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Page 14
p. 14 p. 14 p. 15 The redesigned Engineering Communications T utorial and the development process upon which this guide was based would not have been possible without the contributions of the staff at the Digital Library Services Division and the Dig- ital Information Literacy Ofce, eLeader Project. Thanks go out to Aaron Choate, Peter Keane, Ma[...]
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Page 15
p. 14 p. 14 p. 15 References 1. Nancy H. Dewald, “T rasnsporting Good Library Instruction Practices into the Web Environment: An Analysis of Online T utorials, ” Journal of Aca- demic Librarianship 25 (January 1999), 26. 2. Brandon Hall, Web-Based T raining Cookbook (New Y ork: John Wiley & Sons, 1997), 4. 3. Dewald, 26. 4. ACRL Instruction[...]