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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Nokia SERIES 40, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Nokia SERIES 40 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Nokia SERIES 40. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Nokia SERIES 40 should contain:
- informations concerning technical data of Nokia SERIES 40
- name of the manufacturer and a year of construction of the Nokia SERIES 40 item
- rules of operation, control and maintenance of the Nokia SERIES 40 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Nokia SERIES 40 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Nokia SERIES 40, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Nokia service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Nokia SERIES 40.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Nokia SERIES 40 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WAP SERVICE DEVELOPER'S GUIDE FOR NOKIA SERIES 40 Version 1.0 13-02-02[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 2 Table of contents 1 INTRODUCT ION .................................................................................................................................................................. 4 1.1 References .[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 3 Change history 13-03-02 Version 1.0 Document added into Forum Nokia Disclaimer: Nokia Corporation discla ims all liability, including liabilit y for infringement of any proprieta ry rights, relating to the implement[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 4 1 INTRODUC TION This WAP Service Developer's Guide provides information a nd practical examples for developers who want to optimise their exist ing W AP services for the Series 40 phones. Series 40 is a UI cate[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 5 Wireless application prot ocol specifica tions can be found at http://www.wapforum.org/ Information about Nokia products can be found at http://www.nokia.com/ 1.2 Contact information Developer support for WAP servic[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 6 2 GENERAL USABILITY ISSUES – GUIDELINES FOR DESIGN Nokia phones are renowned for their simple-to-use and intuitive user interface. In order to create a service tha t will be perceived as usable and easy t o unders[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 7 2.3.3 Usability tips for WAP over G PRS service development Round-trips in a network alwa ys cause a minimum of a two 2-second dela y t o the response time. Therefore, the number of round-trips should be minimised. [...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 8 2.4.4 Choose descriptive card titles It is very useful to give a descriptive name for the ca rd. It might be a good idea to start t he title with your serv ice’s name and to k eep the total length o f the title sh[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 9 2.6 Take care of backward navigation Due to the differences between WAP and the W e b in rega rd to the processing of the history, only the history processing described in the WML specifica t ions is followed. This [...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 10 3 INTRODUC TION TO THE USER INTER FACE This chapter gives a short overview of the user int erface type of Series 40 phones. Main focus is on the WAP services element (WAP browser) of the phone. The WAP browser user[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 11 3.2 User interface – display and ke ys 3.2.1 Two soft key display The display is a high-resolution passive matrix colour display, 4096 colours, with a display resolution of 128 pixels (horizontal) and 128 pixels [...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 12 - Scrolling left/right allows the user to scroll the images in the current display in horizonta l direction. 3.3 Display fonts All fonts are proportional font s. Proport ional fonts give a dynamic and minimised wid[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 13 3.7 Picture viewer The picture viewer offers the user a possibility t o perform horizont al and vertical scrolling of pictures/animations t ha t are too wide/high for the displa y. The picture viewer can only be ac[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 14 4 WML ELEMEN TS F OR THE NOKIA USER INTERFACE This chapter is a guide for using WML 1.3 in designing services for Series 40 phones. It is an overview of general graphical user interface elements, that is, the WML e[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 15 4.1.2 Line break New lines in text can be defined by a line break. The line break element, < br> , can be used inside other elements as well, as long as it belongs to a paragraph. If a line break is defined a[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 16 Example 4-2 table element <table align="LCC" columns="3"> <tr> <td>Date</td> <td>F'cast</td> <td>T °C</td> </tr> <tr> <td>[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 17 4.3 Images The grap hic formats Wirel ess Bitmap (WBMP), static GIF (*.gif 87a), anim ated GIF (*.gif 89a) are supported. The static graphics area is a maximum of 122 pixels wide and 96 pixels high, but vertically [...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 18 4.4 Links The anchored link or <a> element specifies a hotlink. Links are underlined and coloured as blue. When a user selects a link, an associated task is performed. When the link is active, the opt ions li[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 19 4.5.1 Prev task The author of the WAP service is a lwa ys responsible for the working navigation model within its own service. If there is a need for ba ck funct ionality, it should be explicitly defined with the &[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 20 <input name="password" type="password" title="Password" emptyok="false"/> <do type="accept" label="Enter"> <go href="#confirm" me[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 21 <template> <do type="previous" label="Back" optional="false"> <prev/> </do> </template> <card id="card1" title="Homepage"> <p[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 22 content is viewed in full. The layout in full view is the sa me as the one selected by the user for browsing. The < option> element specifies a single choice option in a select element. Options can be grouped[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 23 <prev/> </do> </card> </wml>[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 24 5 OPTIONA L WA P 1.2.1 FEA TURES This chapter is an introduct ion to the optional W AP 1.2.1 fea tures specified by WAP Forum. These features are supported in most WAP 1.2.1 compliant phones. 5.1 Push Service Indic[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 25 call is terminated, the phone is in idle st ate. If the user rejects the lat ter confirmation query, the call will be init iated from within th e browser displa y and the user can browse cached content during t he [...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 26 element can be activated by an associated accesskey through a long press in the same way as anchored links as described above. 5.4 Cookies Cookies enable the storage of data like user information to ease the browsi[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 27 A. WIRELESS APPLICATION PROTOCOL WAP Introduction The Wireless Application Protocol ( WAP) is a set of prot ocols t hat allow th e development of applications a nd services for use with mobile phones and other mobi[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 28 Wireless Application Environment (WAE) The Wireless Application Environment (WAE) is a general-purpose application environment that uses a combina tion of Internet and mobile t e rminal technology. It provides a fr[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 29 format. When the WAP g ateway fetches textual content, it auto matically co mpiles this to the encoded format t o minimise network load. Figure 2 shows the network-related element s required for developing and offe[...]
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WAP Service Developer's Guide for Nokia Series 40 Version 1.0 Copyrig ht © 2002. No kia Co rp oration. A ll rights res erved . 30 B. LIST OF TE RMS AND ABBREVIATIONS Term or abbreviation Description Card A single WML unit of navigation and user interface. Deck A collection of WML cards tha t is the smallest downloa da ble unit. You cannot dow[...]